Meet the Derham House Care Home Team
Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Sharon Osborne
General Manager
Hello, and welcome to our website. My name is Sharon and I am the General Manager of Derham House care home.
I am proud to be leading the fantastic team at Derham House to provide the very best care and lifestyle for all of the residents.
My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.
Our door is always open to visitors who want to experience our family-friendly atmosphere and I am always ready to speak to anyone who is starting to explore their future care needs.

Monica Verma
Deputy Manager
Hello, my name is Monica, and I am proud to be the Deputy Manager at Derham House. With over 20 years of nursing experience, I have dedicated my career to providing compassionate, high-quality care to those who need it most.
From a young age, I knew I wanted to be a nurse. I have always been drawn to caring for others, and over the years, I have had the privilege of supporting individuals with complex conditions and palliative care needs. My journey in healthcare has taken me through a range of roles, from frontline nursing to leadership positions, where I have focused on mentoring teams, improving care standards, and ensuring residents feel safe, valued, and respected.
As part of our team at Derham House, I help create a warm and supportive environment where residents feel truly at home because I believe great care goes beyond meeting medical needs—it's about building relationships, listening, and ensuring dignity, comfort, and quality of life for everyone.

Patience Katsande
Registered Nurse
My name is Patience and I qualified with a diploma in 2004. I worked on the Channel Islands for 14 years on dementia & rehabilitation wards. I progressed through my professional practice attaining a clinical practice degree at the University of Southampton. I joined Barchester in 2019 working as a senior nurse on our memory lane community. I not only enjoy my responsibilities but I work to make a difference in other people’s lives. Nursing is a part of me not just a job and I am fortunate to be able to do something I love every day.

Ritica Radulescu
Registered General Nurse
My name is Ritica, I am a Registered General Nurse at Derham House.
I joined Derham house in July 2021, and I have worked for Barchester since 2014. My role is to ensure that all residents are provided with the best possible care. My goal is to promote wellness and quality care for residents, focusing on dignity, respect and choice.

Nina Addison
Administrator
Hi I am Nina the home's administrator at Derham House. My role involves supporting the General Manager and taking responsibility for all the financial and administration aspects of the home. I have a wealth of experience within the Care market initially working in various roles as a carer this means I can help and understand Residents and Relatives form a hands on perspective.

Kay Thompson
Activities Coordinator
I have worked in the care sector for many years. I am fully trained in dementia awareness, and I have also trained as a dignity champion. I have been working here at Derham House since March 2019, and I am really enjoying my role here.

Dmitrij Saverskij
Head Chef
My Name is Dmitrij I have a wealth of experience as a Chef. I am self-motivated and have an in-depth understanding of the preparation and presentation of meals with a focus on traditional favourites.
As the Head chef, I take pride in my work and diligent care to ensure daily meals are prepared as per the weekly menu’s requirements. I am a highly organised and have excelled at managing and working closely with the kitchen team and all the staff members to ensure the effective running of the kitchen.

Andy Fillary
Head of Maintenance
I joined the team in 2018 and, since then, I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.
Derham House is a lovely home with beautiful scenery, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our wonderful gardens and I ensure that our home is kept to a very high standard.
I’m here to help in any way I can, and will always make time for a quick chat.

Saida Stepanaviciene
Head of Housekeeping
Saida has worked at Derham House from 2007. She started as Housekeeping Assistant and now she manages the department. Thanks to Saida and her team of ladies in pink, Derham House is proud of its reputation for cleanliness. Saida appreciates how important the home environment is for residents and her team make a wonderful effort everyday.

Idris Bangbala
Clinical Care Practitioner
Hi, my name is Idris and I am one of the Clinical Care Practitioners here at Derham House.
I became a Carer because there is nothing more rewarding than making a positive impact on someone's life and improving their happiness. Since working at Derham House I have enjoyed being part of this great team and getting to know the residents, I love putting a smile on their faces each day. I am very proud to have progressed in my role from a Carer to Senior Carer and now as Clinical Care Practitioner.
My family is very important to me and I want the families of each resident to know that I am caring for their loved one in the way that I would want my family cared for.
Useful guides and information

Our Guides
Here to help you make the right decision about your care requirements
Download our helpful guides
Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
Find out more about our care & facilities
Food & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionYour next steps to finding care
Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.
Call our team
We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online
01708 548 326Send a message
Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm
Our fees and contract
We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.
Harwood Hall Lane, Upminster, RM14 2YP
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Start your Care Home Search using the Barchester care home finder to locate our local care home near you or view our complete Barchester care homes list.
Find a care homeWorking In Our Care Homes
When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.
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Frequently Asked Questions
Derham House Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.