Meet the The Dales Care Home Team

I have worked as a qualified nurse since 2007 and have worked with Barchester since 2021.

I am originally from Zambia where I practiced as a nurse for most of my nursing years. Working with Barchester has been a thrilling journey so far. With so much support and training, I have now taken the role of Deputy Manager here at The Dales.

I love to promote independence while delivering high quality personalised care to the residents and their family. I also like to see great team work and a good working environment where every member of the team feels valued.

I have been a nurse for 15 years, a selfless job putting others first speaking up for those who cannot speak for themselves. I enjoy my job as it’s a chance to outwardly express love for those frail and unwell

I came to work at the Dales in June 2013, starting as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in September 2015. I love working at The Dales; I personally believe it is one of the nicest nursing homes I have been in. We are a family here at The Dales and each of us play a part.

, I started my career as hotel services when I was only 16 years old, I have developed my career with Barchester and I am proud to have become the Head Chef at the Dales

I have worked at the Dales since 1997 the staff and residents feel like family

I am the hostess at the Dales, I have worked here since 2013 I love the interaction with all the residents.

I have been with The Dales over 15 years and recently received my long service award, my career started as a domestic.

 I love working here and now find myself as Head Housekeeper working hard to keep everything in order. 

I'm Joy and I have worked at the Dales since 1986. When I say 'work' I can honestly say I have never seen what I do as just a job, so I don't look at coming to The Dales as coming to work.

Looking after the elderly gives me a great opportunity to get to know all about them and their varied and interesting lives. Meeting and getting to know not only the people I look after, but their families and friends, makes The Dales feel like an extension of my own family. Knowing that all of us who work at The Dales are committed to working as a team to ensure that residents receive the best possible care makes it such a wonderful place to be.

Hi everyone! My name is Shakila. I started my journey in healthcare as a carer — back when I thought working long days meant I’d have plenty of time to relax afterward, and tea breaks were a basic human right (turns out, they’re luxury items!). Over time, I realised how much I loved the work and the people, so I took the leap and trained to become a nurse. I qualified in 2024 and began my nursing career with Barchester.

I genuinely love working in a care home — not just because I’ve become a pro at tracking down rogue hearing aids or gently persuading someone to take their meds, but because I get to form real connections with the residents. It’s incredibly rewarding to be part of their lives, share laughs, stories, and sometimes even their biscuits.

A few things to know about me: I absolutely adore my two boys — they’re my world. I also have two cats, Loki and Coco, who run the house and probably think they pay the rent. And one of my greatest passions? Eating. Honestly, if there’s food involved, I’m interested.

Hi, my name is Kay and I am the activities coordinator here at the Dales.  I joined the team in June 2021 and I love spending time with the residents each day, delivering meaningful activities that keep our residents active and social stimulated, more importantly we have fun!  Our life enrichment programme is varied and we have lots to do!

Before I joined the home I was a lecturer teaching young individuals with high needs, it is very different being an activities coordinator but it does help with understand how to ensure everyone is happy each and every day in everything that we do.

I look forward to meeting you when you visit our home.

I have worked at The Dales since 2014 and I am the Head of Maintenance. I ensure that all environmental and technical work in undertaken and that we meet all regulatory standard  Although I have moved away since taking my post, I travel to The Dales because I enjoy the team spirit and support and know that it is a good home.

I have worked at the Dales since 2007 as a carer, the dales is like home from home.

 I have worked here at The Dales as a Kitchen Assistant since 2020, I was fairly new to Barchester but still love the environment and the friendliness of everyone in The Dales.

I have worked at the Dales since 2017 as the Gardener, I take great pride and enjoyment in keeping the gardens blooming