Meet the The Dales Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Stacey Nicholson

Stacey Nicholson

Senior General Manager

Hi, my name is Stacey and I am the Senior General Manager. Welcome to our website!

I started my career as a qualified nurse almost ten years ago, previous to this I have and continue to have a passion and a heart to care for the elderly. Climbing the management ladder within Barchester has given me the knowledge and understanding of what makes a good care home a welcoming and comfortable environment for each of our residents.

Being a General Manager is a role that I am very passionate about and I aim to ensure that all the residents in our care receive the best support possible. I never forget I am a nurse at heart and that every single person matters. I am driven to ensure that my team and I provide this level of excellent care throughout. 

I really enjoy my job and feel very privileged to work with a fantastic team and a family orientated home with our residents at the centre of all we do.

Unser Yaseen

Unser Yaseen

Deputy Manager

I have been working at The Dales as a nurse since April 2014 and have challenged myself to gain as much experience as I can so I can develop not only myself, but my colleagues too.

Georgina Reddiough

Georgina Reddiough


I came to work at the Dales in June 2013, starting as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in September 2015. I love working at The Dales; I personally believe it is one of the nicest nursing homes I have been in. We are a family here at The Dales and each of us play a part.

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Tracey Thorpe

Admin Assistant / Receptionist

I have just recently started working at The Dales as the admin assistant / receptionist, everyone at the Dales has been really welcoming and friendly.

Joy Pickles

Joy Pickles

Senior Nurse

I'm Joy and I have worked at the Dales since 1986. When I say 'work' I can honestly say I have never seen what I do as just a job, so I don't look at coming to The Dales as coming to work.

Looking after the elderly gives me a great opportunity to get to know all about them and their varied and interesting lives. Meeting and getting to know not only the people I look after, but their families and friends, makes The Dales feel like an extension of my own family. Knowing that all of us who work at The Dales are committed to working as a team to ensure that residents receive the best possible care makes it such a wonderful place to be.

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Angela Phair

Head Housekeeper

I am the head housekeeper at The Dales and have worked here since 2003. In 2019, I received an award from Barchester for my 15 years of service. I enjoy working within the home, as the residents and staff are like one big family,  and whatever role we have in the home we all work together to make sure that the residents have a good day.

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Gilbert Col


I have worked at the Dales for the past 15 years as a domestic and have just celebrated my long service award.

Maria Comple


I have worked at the Dales since 2007 as a carer, the dales is like home from home.

Kay Thompson

Activities Coordinator

Hi, my name is Kay and I am the activities coordinator here at the Dales.  I joined the team in June 2021 and I love spending time with the residents each day, delivering meaningful activities that keep our residents active and social stimulated, more importantly we have fun!  Our life enrichment programme is varied and we have lots to do!

Before I joined the home I was a lecturer teaching young individuals with high needs, it is very different being an activities coordinator but it does help with understand how to ensure everyone is happy each and every day in everything that we do.

I look forward to meeting you when you visit our home.

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Peter Reddiough

Kitchen Assistant

I work as the Kitchen Assistant, I am fairly new to Barchester but love the environment and the friendliness of everyone in the Dales.

Hazel Wiseman


I am a carer at the Dales I have been here for 17 years, coming to work every day is like coming home.

Guy Hutchinson

Maintenance Manager

Maintenance Manager, I have worked at the Dales since 2014 I take pride in keeping the home liveable and all health and safety up to date

Patrick Bonus

Head Chef

, I started my career as hotel services when I was only 16 years old, I have developed my career with Barchester and I am proud to have become the Head Chef at the Dales

Neil Farrington


I have worked at the Dales since 2017 as the Gardener, I take great pride and enjoyment in keeping the gardens blooming

Pamela Phillip


I am the hostess at the Dales, I have worked here since 2013 I love the interaction with all the residents.

June Norton


I have worked at the Dales since 1997 the staff and residents feel like family

Nicola Morrison


I have worked at the Dales as a carer since February 2019 I feel like one of the family

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01756 611 637

All other calls

01756 710 291

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards