Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Dawn Johnson

General Manager

Hi, my name is Dawn and I am the General Manager here at The Dales. Welcome to our website!

I have a wide array of experience within nursing and management, including working in many areas of the NHS. I have commissioned new services and worked as management in various settings of the independent sector over a period of 10 years.

My role as General Manager has various facets, but all these centre round ensuring that residents’ lives are as fulfilled as possible, embracing independence, family and friends. I am focused on ensuring that good quality care is delivered in the way residents would like and I have an open door to all, encouraging ideas and suggestions.

I enjoy the variety that my role offers, and love being in a privileged position to ensure that we deliver the best care to residents and those people important to them. 

I look forward to meeting you!

Care homes and elderly care from Barchester Healthcare

Melanie Col

Deputy Manager

I am the Deputy Manager and I have been at The Dales since 2004. Many members of my family work at The Dales so, for me, it is like a home from home, except I get to do the things I love the most, which is looking after others and making sure that their health and well-being enables them to live happily and comfortably day-to-day.

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Care homes and elderly care from Barchester Healthcare

Georgina Reddiough


I came to work at the Dales in June 2013, starting as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in September 2015. I love working at The Dales; I personally believe it is one of the nicest nursing homes I have been in. We are a family here at The Dales and each of us play a part.

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Care homes and elderly care from Barchester Healthcare

Joy Pickles

Senior Nurse

I'm Joy and I have worked at the Dales since 1986. When I say 'work' I can honestly say I have never seen what I do as just a job, so I don't look at coming to The Dales as coming to work.

Looking after the elderly gives me a great opportunity to get to know all about them and their varied and interesting lives. Meeting and getting to know not only the people I look after, but their families and friends, makes The Dales feel like an extension of my own family. Knowing that all of us who work at The Dales are committed to working as a team to ensure that residents receive the best possible care makes it such a wonderful place to be.

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Care homes and elderly care from Barchester Healthcare

Angela Phair

Head Housekeeper

With a care background going back several years, I joined the team here over 10 years ago and have really enjoyed my work in that time. 

Care homes and elderly care from Barchester Healthcare

Guy Hutchinson

Head of Maintenance

I came to work at The Dales as the Gardener then, as time progressed, I became a member of the maintenance team. I have worked my way up to become the Head of Maintenance and enjoy the variety of the day, as no day is the same.

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