Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Catherine Campbell

Acting General Manager

Welcome to our website; my name is Catherine and I am the Acting General Manager here.

I am a dually qualified Nurse – both RGN and RMN. I am qualified to teach adults and I have a Masters Degree in Business.

The care of older people is my chosen area of nursing and I have been working in the independent sector since I first qualified.

I am passionate about ensuring that the quality of life is as good as we can possibly make it for those we support and that our staff are appreciated for their devotion.

I believe that it is important that we all respect each other – both the residents we care for and our colleagues. We should proceed in an honest and fair way, we should demonstrate our responsibility to deliver excellent care and customer service and it is vital that we approach each day feeling valued, trusted and motivated.

Fun and laughter is an important ingredient of each day for all those who live and work in our home. 

Care homes and elderly care from Barchester Healthcare

Angela Phair


With a care background going back several years I joined the team here over 10 years ago and have really enjoyed my work in that time. Living in Colne with my family, including my 2 sons, my interests centre on caravanning and riding pillion on days out into the great countryside around this area.

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Care homes and elderly care from Barchester Healthcare

Robert Gillespie

Head Chef

I am Robert I originally applied for a position as a carer within the home many years ago, there were none available at the time, so I was offered the opportunity to work in the kitchen as a porter. I accepted the position and after working hard over several years I advanced my career to become the Head Chef. I have over the years been involved with many staff and residents leaving me with lots of good memories, especially of the many special events I have not only catered for but been involved with. It gives me great satisfaction when family and friends ask to join us on celebration days such as Christmas Carving Buffets, Birthdays and Anniversaries. Approaching 25 years of working at the Dales I still enjoy coming to work but my favourite day has to be Fridays, which I call Infamous Friday; this has been adopted by the local residents as they claim I make the best Fish and Chips in Yorkshire.

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Care homes and elderly care from Barchester Healthcare

Melanie Col

Deputy Manager

Hi, I'm Melanie, I am a Senior Nurse and I have been at The Dales since 2004. Many members of my family work at The Dales so for me it is like home from home except I get to do the things I love the most, which is looking after others and making sure that their health and well being enables them to live happily and comfortably day to day.

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Care homes and elderly care from Barchester Healthcare

Rolando De-Lara

Maintenance Manager

I'm Rolando, but at The Dales, I am Rolly. I do think that maybe I take after my name a little as I am officially the Maintenance Manager but I role from one place to another turning my hand to anything that needs attention. I started off in The Dales as Kitchen Assistant and if need be can be called upon to cook. Not only do I fix everything from a broken shelf to leaky toilet, I also can create elaborate edible table decorations or sculptures for our many open events I believe in England that is what is called a Jack of all trades. The Dales is an important part of my life and I believe all of us who work here feel like we are part of one big family.

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Care homes and elderly care from Barchester Healthcare

Joy Pickles

Senior Nurse

I'm Joy and I have worked at the Dales since 1986. When I say work I can honestly say I have never seen what I do as just a job, so I don't look at coming to The Dales as coming to work. Looking after the elderly gives me a great opportunity to get to know all about them and their varied and interesting lives. Meeting and getting to know not only the people I look after but their families and friends gives everyone the feeling of family. Knowing that all of us that work at the Dales are committed to working as a team to ensure that residents receive the best possible care makes it a pleasurable place to work.

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Care homes and elderly care from Barchester Healthcare

Georgina Reddiough


I came to work at the Dales in June 2013, I started as the Receptionist/Admin Assistant. I learnt as much as I could and became the Administrator in September 2015. I love working at The Dales, I personally believe it is one of the nicest nursing homes I have been in and I have been in quite a few as I did home care for 4 years and before that I have always worked in administration. So when the Reception job became available at The Dales I thought it was the perfect environment for me to carry out Administration within the Care Sector. We are a family here at the dales and each of us play a part in it.

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Care homes and elderly care from Barchester Healthcare

Alison Carmichael

Acting General Manager

Hi, my name is Alison and I am the Acting General Manager here. Welcome to our website!

What happens now?

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New care enquiries 01756 611 637

New care enquiry phone lines are open 8am - 8pm

All other calls 01756 710 291

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