Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Pamela Towers

General Manager

My name is Pam Towers and I have been the General Manager at Chester Court since December 2008.

I am a qualified nurse and have worked in  Elderly Care since 1985, both within the health service and the private sector. I live in Blyth and have a good knowledge of the surrounding area for business and pleasure. I have worked in the area for 30+ years, and I have a good working relationships with the local hospitals, community teams, social services and GP practices. I have been able to become involved in planning excursions for the residents, either to places of interest or extended shopping trips and often go along for the ride.

I have 3 dogs of my own, and welcome dogs as visitors to Chester Court. Most of our canine friends  do not go past my office without being given a treat.  I love the garden and can often be seen, particularly on the weekend, pottering around the Chester Court Garden, working alongside the residents and/or relatives. 

Care homes and elderly care from Barchester Healthcare

Wendy Luke

Deputy Manager

I have nursed within the private healthcare sector for over 27 years and have been a Deputy Manager for 16 years. I joined Barchester Healthcare in 2009. I have a passion for wound care and have completed both Tissue Viability and Leg Ulcer Management modules at University. I have won an award for Innovations in Wound Care and was invited to Downing Street by the Prime Minister in recognition of my contributions to health care.

My personal experience and skills contribute to the vast and varied knowledge the team here at Chester Court Care Home have, enabling us to deliver high quality care to our client group.

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Geoff Cowell

Activities Coordinator

My name is Geoff and I have been working at Chester Court Care Home since 2015. My previous roles have included a school caretaker and running my own pub. Working in the care sector has been the most personally rewarding position I have ever held. My role as an Activities Coordinator ensures that residents have as much fun at the home as possible.

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Care homes and elderly care from Barchester Healthcare

Dawn Thompson

Head Chef

I am the Head Chef at Chester Court Care Home and have been part of the catering department for over 15 years. My role involves preparing nutritious and well-balanced meals for everyone we support. All of our food is home-cooked with fresh ingredients.

Care homes and elderly care from Barchester Healthcare

Emily Cairns, Maureen Atkinson and Sheila Rochester

Care Assistant/RGN/Care Assistant

Care homes and elderly care from Barchester Healthcare

Ann Ducat

Home Administrator

My name is Ann and I have 12 years' experience within the care home environment, I love my job, busy but never boring! My role is to support the General Manager by maintaining administration and financial systems within the home in accordance to the company policies and procedures.

Care homes and elderly care from Barchester Healthcare

Ellen Ferry


My name is Ellen and I have 16 years experience working in the care home environment. I began working as a Care Assistant for 8 years and was then asked if I would like the position of Housekeeper. I have worked in this role for 8 years and my responsibilities are managing both the housekeeping and laundry teams. Chester Court Care home is kept clean and presentable at all times and a prompt laundry service is delivered.

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Care homes and elderly care from Barchester Healthcare

Scott Dawson

Maintenance Manager

I have worked at Chester Court since 2011 and have loved every minute. I spent 15 years in the building trade before coming to Chester Court Care Home, so I have a wide range of skills that are always being used.

My job is to keep the home and grounds looking their best, making sure each room is as individual as the residents' themselves.

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