Meet the Challoner House Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Sarah Hayman

Sarah Hayman

Senior General Manager

Hi, my name is Sarah, and I am the Senior General Manager here at Challoner House. Welcome to our website!

I head up a team of highly trained care staff at Challoner. Prior to starting this position, I worked in healthcare for 20 years and have been with Barchester since 2009. I come to Challoner with a wealth of experience, both in care and management.

Before joining Barchester, I worked in various healthcare settings for over 20 years. I run a team of highly experienced nurses and care staff here at Challoner. I have brought to Challoner my wealth of knowledge and experience, and I am committed to providing the highest quality of care and nursing.

Please feel free to pop in and meet me and my lovely team at any time.

Hadrian Rodriguez

Deputy Manager

I have been practicing as a registered nurse since 2012, solely concentrating my passion in the surgical theatre and post-anaesthetic care, immediately after graduating with a baccalaureate degree in nursing.

I stumbled upon my great fervour for elderly care, mental health and dementia care when I personally nursed my grand-mother back home who with from Alzheimer’s and Parkinson’s diseases that brought about her failing health condition. This catalysed the shift of leaving the gruesome but exciting life in the theatre to a more holistic and un-ostentatious career in this health sector.

Working my way through the ranks made me understand more about the complexities of the care, whilst I humbly reflected on why I chose to be a nurse in the first place: the simplicity of our compassionate service translates beyond the individuals we care for, but also to their families and the community.

I am here to serve tirelessly so your loved ones are safe, healthy, and nurtured.

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Lizzie Duke


I have been working for Barchester since 2016, and in October 2018, I was promoted from Admin Assistant to Administrator and transferred to Challoner. I work alongside my counterpart, Dani, who is very knowledgeable and experienced, helping to keep things running smoothly at all times! It is my responsibility to manage all the financial and HR systems within the home, and I am really enjoying my new role. I work 3 days a week and, on the other days, I enjoy spending time with my fiancé and our two crazy dogs!

I am always available to help when I am in the home, so please do come and see me.

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Dani Maker

Dani Maker


I joined Challoner’s team in January 2012 as an Administrator, and my duties included processing the recruitment of new staff, finance and general administration, alongside welcoming visitors into the home. 

Prior to this, I worked for 3 years at Southampton General Hospital in the cardiothoracic radiology bookings office, and as a receptionist in the cardiac MRI unit.  During my time at the hospital, I gained valuable administration experience, in addition to achieving a distinction pass in touch-typing, however, I wanted to broaden my skills, and have an opportunity to learn about financial administration as well as some areas of HR, which is what drew me to working for Barchester.

I was working full time as Challoner’s sole Administrator up until 2017, when I then had a year’s maternity leave to enjoy raising my daughter. Since returning, I now work two days per week and job share the Administrator role with my wonderful colleague, Lizzie, of which we have a very supportive working relationship that ensures the efficient running of our department. 

Lizzie and I are always happy to assist with enquiries and show new visitors around the home, so please come and say hello.

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Vicky Davison

Activities Coordinator

I was an activities coordinator at Challoner House for 4 years before taking a year out to try new things, but soon realised my heart lies with supporting older people, so I stepped back into my position in 2019. 

Alongside my work with my assistant, I organise the daily activities in addition to the larger events at the home. I enjoy getting to know the residents and try to incorporate their hobbies into the activities we plan.

I particularly enjoy spending one-to-one time with residents, as it allows me to get to know them and plan future activities around their interests. I also enjoy doing group exercises, as I feel this is an integral part of keeping residents active.

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Gary Cook

Care Practitioner

My name is Gary Cook and I have been working at Challoner House since April 2011. I started here as a senior carer and then got promoted to Lead Senior Carer.

When the Care Practitioner course was introduced, I was one of the first people in Barchester to complete the programme. After about 9 months, with lots of training and support from the nurses and my mentor, I passed and have been working as a care practitioner ever since. 

I work alongside the nurses and assist them in their everyday duties, from administering medication to wound care.

I love working with older people and enjoy the challenges that it brings.

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Sophie Withers

Activities Assistant

I have worked at Challoner House in varied roles since leaving school in 2013. I am now a full time Activities Assistant and work alongside Vicky organising the daily programme. I am also a fully qualified hairdresser and continue to fulfil this passion in my spare time.

Michael Matthias

Head of Maintenance

I am responsible for general maintenance and decorating in the home, plus the health and safety of all residents, staff and guests. I have many years of experience in different trades and have worked in the care environment previously. I am very much enjoying my role at Challoner!

Lisa Burnet

Head of Housekeeping

I have worked here since 2014, where I started in the kitchen, and also did night shifts as a carer. I have hopped between departments before settling into housekeeping in 2019, and then being promoted to Head Housekeeper at the tail end of 2019. I am thoroughly enjoying this new role!

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

02380 082 745

All other calls

02380 266 036

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards