Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Rebecca Orman

General Manager

Hi, my name is Rebeccam, and I am the General Manager here at Challoner House. Welcome to our website!

Care homes and elderly care from Barchester Healthcare

Gary Cook and Sue Burroughs

Team Leaders

We are currently team leaders at Challoner House supporting the nursing staff in delivering care to our residents as well as mentoring newly appointed staff and coaching and developing existing staff. We are both enrolled on the Enhanced Care Practitioners Course which enables us to partake in some of the nursing duties and expand our skill set to the benefit of the residents and our colleagues. We work opposite one another and take pride in sharing good practice as part of our commitment and dedication to delivering person centred care.

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Care homes and elderly care from Barchester Healthcare

Jo Swerling

Customer Relationship Manager

I joined Barchester Healthcare in August having previously worked for a couple of other care providers. My role is to support the Team in this beautiful home with events, activities, relationship building with families, residents and the local community. I am passionate about care and I’m a real people person. In my spare time I love to fundraise and recently Trekked the Great Wall of China! I love to socialise with friends and family.

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Care homes and elderly care from Barchester Healthcare

Flavia Barreto

Activities Coordinator

I graduated in Travel & Tourism, so I have some background in organising events and activities. I worked as a Carer for nearly 2 years in care homes and at Southampton General Hospital. I also worked as a manager in the catering industry for 7 years and in Customer Service Relations at Carnival UK.

I do love my job now; I have a chance to improve people's lives and put a smile on their faces. I organise daily activities and plan events for the year based around our multicultural environment. Residents have a choice of activities and we can work around their needs.

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Care homes and elderly care from Barchester Healthcare

Sophie Withers

Activities Assistant

I have worked at Challoner House in varied roles since leaving school in 2013. I am now a full time Activities Assistant and work alongside Vicky organising the daily programme. I am also a fully qualified hairdresser and continue to fulfil this passion in my spare time.

Care homes and elderly care from Barchester Healthcare

Naheed Shariff


As the administrator I lead and mange the team in all administrative duties. This can and does vary from the finances to visitors, documentation to front of house, meet and greet, supporting the manger and responding to a host of other enquiries. 

Care homes and elderly care from Barchester Healthcare

Nicola Reynolds

Head Housekeeper

My team and I are responsible for ensuring all areas of the home are clean, tidy and presentable to ensure the comfort and well-being of the residents. We ensure that a supply of freshly laundered clothing and linen is available at all times for all residents and other departments. Our role in the home enables us to develop lovely relationships with our residents as we are constantly around the home committed to keeping it clean and maintained, we enjoy the interaction we have with our residents on a day to day basis.

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Care homes and elderly care from Barchester Healthcare

David McKenna

Maintenance Manager

I joined Challoner House in January 2014 and have eight years of property maintenance experience within the retail and commercial sectors.  Prior to working with Barchester Healthcare I was employed by one of the major supermarkets for two years working on reactive maintenance and health & safety issues.  I enjoy working with people and being able to help them with any maintenance requirements and ensuring that the environment for our residents is well maintained. No job is too small and no challenge too big. I enjoy meeting all of our residents, and do so regularly and I am a familiar face for everyone who lives and works here. 

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Care homes and elderly care from Barchester Healthcare

Catering and Hospitality Team

I am Andy Dale, Head Chef at Challoner House and I lead my team to provide a varied, nutritional and interesting menu for our residents. Our host Paul is a fundamental member of my team, along with Bev, as they are devoted to ensuring that the dining experience for our residents is an enjoyable and inviting one. Both Paul and Bev spend the most of their time with residents in and around the home to provide not only regular set meals, but refreshments, fruits, pastries amongst other culinary delights throughout the day. As the Head Chef, I will meet all new residents to discuss dietary requirements as well as likes and dislikes as well as special requests. I am supported back of house by Roger and Sue who are valuable members of the team who assist in making sure everything runs as smoothly as possible - we all work very closely together.

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175 Winchester Road Chandlers Ford Eastleigh SO53 2DU Get directions

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