Reviews for Beaufort Grange Care Home

Very friendly staff, providing professional and helpful care to the residents. The team is good and handles issues with residents patiently. Manager is approachable and open to ideas. It was great to work with you and your team on the exciting Telepresence Robot project. Thanks

My elderly relative, 93, has been a resident at Beaufort Grange for around 3 years. His room is bright and light with a lovely view onto the garden. The home is lovely with wide corridors and plenty of communal spaces as well as an outside space that is beautifully tended and welcoming. He is very happy here, taking part in the activities when he can and spending lots of time outside his room. All the staff are friendly and supportive and caring and he is well looked after. Whenever I have needed to talk to senior staff or the manager they have all been extremely helpful. Overall it is a lovely welcoming environment.

"My father has been in the care home for nearly 3 years now and he is well looked after. There are many activities arranged to occupy the residents and he is very happy there. The staff are excellent and very caring."

P T
carehome.co.uk rating: 5.00 out of 5

"Beaufort Grange is a loving and caring home. You feel the friendliness as soon as you enter. Staff are respectful and go out of their way to make sure all your needs are met. Nothing is too much trouble. Any information regarding facilities e.g hairdresser. Also pictures of staff who now have awards for carer of the month are found within entrance. Weekly pets are also here also activity sheets for residents and dates of outings, finally after seeing several other homes in the area would not want to live anywhere else."

Sylvia W
carehome.co.uk rating: 4.92 out of 5

"I just would like to say a very big thank you for having me stay. All your staff are so amazing. Thank you all for looking after me."

Julie F
carehome.co.uk rating: 5.00 out of 5

"I've been volunteering here for 1-2 months now and I think I'm truly able to connect with the residents, and I love hearing their stories. The staff are lovely too, they are always happy to help with anything."

M S
carehome.co.uk rating: 3.75 out of 5

"Beaufort Grange is a loving and caring home. You feel the friendliness as soon as you enter. Staff are respectful and go out of their way to make sure all your needs are met. Nothing is too much trouble. Any information regarding facilities e.g hairdresser. Also pictures of staff who now have awards for carer of the month are found within entrance. Weekly pets are also here also activity sheets for residents and dates of outings, finally after seeing several other homes in the area would not want to live anywhere else."

Sylvia W
carehome.co.uk rating: 4.92 out of 5

"Mum is happy in the home and is well cared for. She enjoys most of the activities provided, but occasionally says she feels bored. The staff are attentive and very friendly Mum enjoys the food, particularly the constant availability of home made cakes! Mum had her 90th birthday in the middle of February she was made to feel special with a small gathering and a home made birthday cake!"

D E
carehome.co.uk rating: 3.83 out of 5

"I spent 3 weeks at Beaufort Grange following major surgery on my ankle. I was impressed with the level of welcome from the first time I met some of the staff on a visit earlier in the year. I was so well looked after by every member of staff. The rooms are attractive and the whole building has more of the quality of a hotel rather than a hospital as well. Having said that it has a homely feel to it. I am very grateful to everyone for caring for me so well and giving me the confidence to get back on my feet. I shall recommend you to all my friends. Thank you"

Jean J
carehome.co.uk rating: 5.00 out of 5

"My Dad has been with Beaufort since Nov 2023 and like all relatives you feel apprehension, anxiety, sadness and all kinds of emotions when making the decision to go this route. Beaufort from the moment those sliding doors opened Dad was treated like a long lost friend. The home seems more like a hotel with a small little bistro inside, coffee, tea chocolate on tap and freshly baked cakes for you to help yourself. The staff are all happy, smiles and good mornings the norm. My Dad has entrenched himself in, is really content, the meds having been completely sorted now he's under their GP and they really care and understand about dementia. There is a particular lady on my Dads floor who is absolutely wonderful, helpful, caring and she always seems to be there (don't know when she sleeps!), my Dad gives her winks and knows she's good and not a threat (dementia trait) what she and all the others do is hard work, stuff a lot of us would not do. Thank you Brilliant Beaufort."

Kel A
carehome.co.uk rating: 4.92 out of 5

"The quality of care is nothing short of excellent. I can't think of a better place for my grampy."

Ryan H
carehome.co.uk rating: 5.00 out of 5

"The care staff at Beaufort Grange really care about the residents, taking the time to get to know them and the things they like/enjoy. Always positive and showing patience as well as love when engaging with all residents."

S E
carehome.co.uk rating: 4.17 out of 5

"Speaking for myself I cannot fault the home. My husband is being well cared for in every respect. The carers are all very kind and considerate to both the residents and their families."

Sandra S
carehome.co.uk rating: 4.58 out of 5

"Mum is looked after well and always clean. The food is excellent and the staff really kind and caring."

Sarah P
carehome.co.uk rating: 4.75 out of 5

"My father is cared for extremely well, as a family we are very happy with how he is looked after. The staff are always very welcoming and make us feel like family. Nothing is too much trouble and it's always a pleasure when we visit."

Lorraine H
carehome.co.uk rating: 4.75 out of 5

"My mother was in need of dementia respite care. The Beaufort Grange facilities and staff were all that we could have wished for. Not one complaint from me."

Michael L
carehome.co.uk rating: 4.92 out of 5

"Used this care home recently for respite for my mother-in-law. I was very impressed with the staff and facilities. Would highly recommend."

Carol L
carehome.co.uk rating: 4.83 out of 5

"My mother and father-in-law are residents here and I am extremely happy with the care they receive. All their needs are met and dignity is kept at all times. The staff are all very kind and caring. Any problems, I get a phone call."

R W
carehome.co.uk rating: 4.67 out of 5

"My husband moved into Barchester Beaufort Grange in mid-January, and he was very delighted with the home. The care he has received has been exemplary. The home is clean, warm and welcoming. The home manager is always approachable and keeps me fully updated, which I truly appreciate and value. The carers are very attentive to my husband's comfort and safety and demonstrate their interest and concern for his well-being throughout. It is very reassuring to know my husband is in such good hands. I can't thank the staff- management, reception, carers, nurses and everyone else enough. They are very special people."

Hridhya J
carehome.co.uk rating: 5.00 out of 5

"A great, clean home that I would want to stay in if I had to stay in a care home. Clean, friendly and a place that relatives can be sure that their family member is being looked after once they've left."

Marcus H
carehome.co.uk rating: 4.67 out of 5

"I am so pleased that my dad is being cared for in Barchester Beaufort Grange. The staff show him such kindness and ultimate respect. We are also kept full informed of any issues that arise. Whilst I know that from time to time he asks to go home he feels safe, content and cared for in Barchester Beaufort Grange! Thank you!"

Steven F
carehome.co.uk rating: 5.00 out of 5

"My father has been at Beaufort Grange for a year now. He is being looked after very well. The team look after him on days out which he really enjoys. The team are very friendly and responds quickly to any queries raised. Beaufort Grange has a lovely atmosphere."

Graham M
carehome.co.uk rating: 4.58 out of 5

"Pleased with the facilities here and staff that help my family friend. The care coordinator is always very kind to my friend."

D B
carehome.co.uk rating: 5.00 out of 5

"Lovely. Always very friendly. Cares for nails, hair and attention is always given. Not very happy here it's better than hospital. Carer very helpful. The manager is excellent."

P C
carehome.co.uk rating: 5.00 out of 5

"My mum stayed with you for her end-of-life care. She was with you for just over one month. We cannot fault the care you provided for her, it was excellent in all areas. The staff were all so kind and helpful. We are very thankful in making our last weeks with Mum a positive experience."

James B
carehome.co.uk rating: 5.00 out of 5

"It's a really really big deal for Mum to spend time away from home, especially as she has been there and only there since her dementia became severe. I was a bit worried how she'd get on but I didn't need to be. The home is perfect. Everything feels cozy and familiar but also like a 4* hotel! All the staff have been wonderful, kind, funny, gentle and diligent. (Especially one member of staff in particular). If I had my wish she'd stay here forever but while other family members get used to it, this is just her holiday!"

Gay D
carehome.co.uk rating: 5.00 out of 5

"Very happy with the care my friend gets every day, she settled in very well due to staff making her feel welcome, she joins in with activities, goes on day trips and chooses where she would like her meals and uses the cafe shop most days on her own or with family and friends."

J K
carehome.co.uk rating: 4.92 out of 5

"Excellent and clean home and the staff are very caring towards the residents and nothing is too much trouble and very clean home. Good activities that they do with residents. I would recommend this home to my friends and family."

James S
carehome.co.uk rating: 4.67 out of 5

"Excellent. The staff are superb and have been wonderful to me."

Patricia F
carehome.co.uk rating: 5.00 out of 5

"he always looks clean and tidy. They look after him for us. We are pleased with his carers."

P W
carehome.co.uk rating: 4.58 out of 5

"Our aunt is staying on Memory Lane. She’s well cared for and happy, which is most important. I would recommend the home after seeing my aunt so settled."

J L
carehome.co.uk rating: 4.33 out of 5

"The activities in the home are fantastic, the staff are all very friendly. I spend time with my friend who is a resident in one of your homes. We love to use the bistro lounge where you can enjoy relaxing hot drinks and there are always some beautiful cakes or biscuits or fresh fruit available to us. We like to spend time in the sensory room too."

Nicola B
carehome.co.uk rating: 4.58 out of 5

"Generally very good - prompt attention to bell. Staff are generally friendly and reassuring without being too intrusive. Activities cater to everyone's interests."

Joan G
carehome.co.uk rating: 5.00 out of 5

"All members of staff are kind, caring and very supportive to our whole family, as well as to our "Dad - Husband - Grandad". Highly recommend to all."

P W
carehome.co.uk rating: 5.00 out of 5

"We are regular visitors to Beaufort Grange both myself and Ralph (the therapy dog) are always welcomed by staff and residents. This care centre has a very warm calm and friendly atmosphere. Each resident is respected and listened to. This really is a lovely community and a second family to so many."

Corrine M
carehome.co.uk rating: 4.58 out of 5

"My experience of Barchester Beaufort Grange has always been very positive. Whether over the telephone, in reception or in and around service user's room. Staff have been friendly and helpful, the room is clean and tidy and I feel my service user is safe and well cared for. Thank you all. Not in a position to comment on value for money."

K H
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Barchester Beaufort Grange for four days now, she's settling in well and being well cared for by the care coordinator and team. Everyone is very kind and caring trying to accommodate Mum's needs."

V A
carehome.co.uk rating: 4.58 out of 5

"The care home was excellent throughout. They worked with us and guided us at every stage. The staff are professional and caring, particularly the home administrator who helped us from initial contact until the end."

Robin E
carehome.co.uk rating: 5.00 out of 5

"I am very happy with the care and support given to my husband. He is always treated with kindness and respect by all the staff. The standard of cleanliness is very high, both in the room and general areas. The food choice is varied and well cooked and presented. I would have no hesitation in recommending Barchester Beaufort Grange to care for anyone's loved ones."

Hazel H
carehome.co.uk rating: 4.67 out of 5

"Lovely home and great staff."

Martin B
carehome.co.uk rating: 4.92 out of 5

"I came to Barchester Beaufort Grange Care Home to be looked after. The care is great and staff are good. When I buzzed the bell. My room is clean and excellent meals are good and I am happy to be here."

A J
carehome.co.uk rating: 4.75 out of 5

"The staff are amazing and my dad is happy with the place. Staff are very approachable."

Karen C
carehome.co.uk rating: 5.00 out of 5

"I cannot imagine another nursing home coming, even close to what Barchester Beaufort Grange offers. As a retired nurse, I am very particular in the standards I expect in the care of my husband with my husband with dementia and Parkinson's. It's like being on a cruise ship with amazing food and daily entertainment with the highest standards of nursing care, compassion, kindness, dignity for my husband. He is so well cared for with very high needs and is thriving. I cannot thank the staff enough!"

Sally C
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Beaufort Grange for respite care. We have been very happy with the care given and Mum has participated in the many activities which she has thoroughly enjoyed. All the staff have been very kind and welcoming. It's a real home from home."

Julie T
carehome.co.uk rating: 5.00 out of 5

"My father and stepmother had a week of respite care in Beaufort Grange. They both loved it. Loads of activities which they both enjoyed. They said every member of staff was amazing, doing everything possible to care for them. Just a couple of comments for improvement. At one stage, during the guest receiving process, there were 6 members of staff in their room with me, asking about their lunch requirements, clothes, medication etc. Just 1 person could have covered these topics in a much calmer way, for me. My stepmother has dementia but not my father. I asked that they dine in a restaurant away from the dementia area, to give my Dad some better conversation etc. This did not happen routinely. Overall, Beaufort Grange was exceptional and I hope they will return soon."

Susan E
carehome.co.uk rating: 4.67 out of 5

"Mum joined Barchester Beaufort Grange in June 2024 and although she was only there a couple of months, she never needed for anything. The staff, support staff, carers, nurses and management were friendly and always went the extra mile to ensure Mum and our family were looked after. Mum, during her stay, was encouraged to take part in activities and joined a lovely friend network. Beaufort Grange was fantastic in her last week of life. Thank you for all your support Beaufort Grange."

Anita B
carehome.co.uk rating: 5.00 out of 5

"My father-in-law needed to go into a care home that also catered for dementia. We looked at a couple and from the first moment stepping into Barchester Beaufort Grange, we were welcoming, we were shown around and nothing was too much trouble. My husband and I had decided on the journey back home that this was the right care home for my father-in-law. My father-in-law is still settling in but he seems happy. We loved the fact that he is on level 1 memory lane which is so much better than dementia level. All the staff are friendly, they also pop their heads in to speak. We get phone calls on any care that is happening or changing. It's bright and clean always. Highly recommend and we are making friends along the way."

Kerry B
carehome.co.uk rating: 5.00 out of 5