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28 Reviews
"My father has been very happy here and would have no hesitation as to coming back at any time."
Jeremy C
carehome.co.uk rating: 5 out of 5
"Relatively new, well maintained with attractive garden area and entrance lobby with bistro (no charge). Professional and thorough pre-assessment meeting with the manager, warm welcoming environment. All Barchester staff are helpful, happy and caring. Food plentiful and varied."
Angela R
carehome.co.uk rating: 4.5 out of 5
"The standard of care and friendliness was high and cleanliness was maintained to a good standard. Food was bland but plentiful."
Gareth L
carehome.co.uk rating: 4.33 out of 5
"Left my husband knowing he would be well cared for."
Heather T
carehome.co.uk rating: 4.58 out of 5
"The room was spacious, well fitted out and quiet. The bathroom needed a small cabinet, free-standing, to hold my toiletries as I am unable to reach a wall cabinet. I also needed a bathroom stool. Both were provided immediately as was a footstool. The staff made sure that I was comfortable before I settled in. The staff were extremely kind and helpful, I cannot fault them. Food - plenty of it and a good choice."
M C
carehome.co.uk rating: 4.17 out of 5
"The service in Beaufort Grange is extremely good. Staff are always helpful and willing to provide support. The bedrooms are spacious with adjoining bathrooms. Meals are adequate (most residents would have fairly small appetites). Rooms are well furnished and refreshments are easily available. TV in all individual rooms. The whole atmosphere is pleasant and staff are invariably willing to help. Individual needs are met without question."
Alan J
carehome.co.uk rating: 4.67 out of 5
"I am very satisfied with life here."
John R
carehome.co.uk rating: 5 out of 5
"Dad has settled well into Beaufort Grange. He has a lovely ground floor room. He is happy and content. Staff are friendly and helpful. Dad joins in some of the activities, the quizzes and songs of praise afternoons. I have been made to feel welcome and can visit Dad at any time. Dad has a very limited diet so I cannot comment on the food but the menus look good."
Gill G
carehome.co.uk rating: 4.42 out of 5
"Overall I am very satisfied with my stay in Beaufort Grange except for the catering. These meals are a high point in residents' lives and are overhyped on an extravagant and sometimes false menu eg endless suede, parsnips and carrots billet as seasonal vegetables. I also look forward to discussions with management to air our views and believe these are being arranged."
Joan G
carehome.co.uk rating: 3.67 out of 5
"Everything is as good as I wanted. Thank you all."
Kathleen J
carehome.co.uk rating: 5 out of 5
"Sorry to leave."
John L
carehome.co.uk rating: 5 out of 5
"Beaufort Grange always appears to be a friendly safe environment for my mother who has been a resident for over four years. She is very happy and comfortable and at ease with her surroundings."
T B
carehome.co.uk rating: 4.27 out of 5
"My husband has been in Beaufort Grange for four years. My main concerns when he arrived was all about his care. I have found his care on the dementia unit to be excellent. The staff are kind and have a great understanding of dementia."
Valerie G
carehome.co.uk rating: 4.67 out of 5
"The quality of care that my father receives is first class, The carers are amazing and fully understand dementia care. They provide a home environment with dignity for my father. Within the dementia unit, there are 6 senior carers who help and guide any new carers that arrive as well as set a great example. At Christmas made a big effort to create a wonderful festive atmosphere for the whole unit well done."
Sean G
carehome.co.uk rating: 4.83 out of 5
"My father receives excellent care, kindness and treated with dignity. Always washed, showered and clean clothes every day."
Anna D
carehome.co.uk rating: 4.83 out of 5
"The girl's/carers are dedicated to the patient and I have every faith in them."
Trevor O
carehome.co.uk rating: 4.17 out of 5
"I have found the level of care at Beaufort Grange to be second to none."
Dermot R
carehome.co.uk rating: 5 out of 5
"All the staff are excellent they are very polite and caring and professional. They have a knack of making people feel very welcome and at home. They are lovely."
B O
carehome.co.uk rating: 5 out of 5
"How my husband is looked after is second to none. The care and attention he gets is outstanding. I call it my second home, my family and I am thrilled that he is here."
Mary B
carehome.co.uk rating: 5 out of 5
"I am on a restricted diet and liquid limit! Three and a half years after my arrival, and many changes of management, I am at last having interest shown in the preparation of the nutritional value I require in all my meals. It is due to the appointment of a new general manager in September 2017 and this week a new chef. Residents and staff are hopeful, especially as standards all round are being raised."
Beryl W
carehome.co.uk rating: 3.83 out of 5
"The building is only 4 years old and purpose built, it is excellent. When I first came here I did not realise how many people here suffer from dementia, so it's not just a care home. This year there has been a high turnover of top admin staff. It is unsettling. It is very dear here! The activities team is unsatisfactory. One person is trying to do the work of three. Staff and assistants do their best, some are exceptionally good."
I W
carehome.co.uk rating: 3.83 out of 5
"I am happy that my wife is being looked after, and is being given any medication prescribed as and when required. A nurse is always on hand to supervise this."
T O
carehome.co.uk rating: 3.75 out of 5
"My experiences here have been positive I am more confident in myself and the things I can achieve with the love and understanding of all those around me. The permanent staff are very good. Some of the agency staff not so confident in how to treat residents because of lack of continuity the same applies to nursing staff. Overall a good place to be."
Samantha R
carehome.co.uk rating: 4 out of 5
"Food soft sometimes, asked for puree menu - still waiting. No sweet most days, cake or fruit. I bring in sweets."
Barry B
carehome.co.uk rating: 4.25 out of 5
"I have been a resident since May 2015 following an emergency operation. This newly built care home was one year old then and appeared to be running smoothly, although being on a restricted food diet myself, I was not happy with the food! Since that time there have been losses in staff and management necessitating greater use of agency. January 2017, however, many changes were made and things are gradually returning to normal due to the recruitment of good staff and management. Hopefully, the food will improve too and it will be more appetising and less repetitive."
Beryl W
carehome.co.uk rating: 4.5 out of 5
"Find the use of too many agency nurses not suitable when they come on a one-off basis. On the whole food good but needs to be warmer and more vegetables per portion. Although activities good need more for the residents."
L S
carehome.co.uk rating: 3.75 out of 5
"My husband who has now passed away stayed at Barchester Beaufort Grange for a period of respite. I must say I was very impressed with everything. The staff are lovely."
Margaret W
carehome.co.uk rating: 5 out of 5
"I visited the care home today, (06.04.16) and as always the residents were having a great time but the staff member who really sticks out for me every time I visit is the lady on Activities, she is simply one of the best activity coordinators I have ever seen, not only does she create a great program for the residents and encourage them all to join her but her utter natural enthusiasm and personality shines through and reflects on all of the residents in Beaufort Grange and simply brings out the best in every single one of them, my friend said today she is the only one that speaks to him normally and they get on like a house on fire. More people like her should be assigned in these positions and she is the best role model I have seen for a while. I hope this recognition finds her well as she deserves it. Well done, you cheered me up too! What a great woman!"
Daisy E
carehome.co.uk rating: 4.75 out of 5
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