"We urgently had to find a new home for my 94-year-old mother as the hospital were discharging her after her op on her femur bone. Following our visit, the Home Manager, Deputy Manager and Receptionist acted promptly and professionally in liaising with the hospital staff and ambulance transport which resulted in a smooth transition on the day. Amazingly, my mother settled into the home immediately and feels secure and happy here. There is a welcoming and cheerful atmosphere and everyone works as one team! Nothing is too much trouble and I was impressed with the honest and thorough assessment that was done prior to my mother being admitted which meant she went into the appropriate unit. Staff handle her sundown syndromes with such reassurance, patience and love. Action is taken immediately if there is any concern and the GP is called. Overall, we are so relieved and pleased to see Mum so settled and happy. This is a top class home with no unpleasant smells and excellently managed."
carehome.co.uk rating: 5 out of 5