Reviews for Ashford House Care Home

"I am very pleased with Ashford House the staff are very good and look after my mum who is 102. Very good. The room is excellent. Overall could not be more pleased with all the facility's and staff."

Very clean and well decorated throughout, good community area and activities, nice garden and quite space, staff friendly and helpful where possible.

"The nursing home is warm, clean, welcoming, feels like home from home. The staff are so welcoming, polite, cheerful, professional One is informed of any changes or/and concerns. You feel you are listened to, if one has any worries. Food is good quality and variety is amazing. Thoughtful of alternatives if the person cannot eat the usual food as my relative is, who is on pureed food only. Activities are well thought out. I feel my relative is safe, well looked after. A huge thank-you!!"

"I find that Ashford House is well run. Staff are excellent and are really careing. My husband is well care for and looked after"

Absolutely beautiful care home. The staff was lovely and couldn't be more attentive. Would definitely recommend it to anyone. Had heard lots of great reviews and they were all 100% correct.

"On each visit I see the kindess and care shown to my Mother. They are all patient and calm with my Mother and she is relaxed because of this. It gives me great confidence that my Mother is receiving the best of care here."

Our experience with Ashford House has been consistently outstanding. Every interaction with the staff has been positive — they are professional, warm, and truly dedicated to their work. It’s clear how much they care for and respect their residents. Their commitment and compassion shine through in everything they do. Highly recommended.

I have had the pleasure of working with Ashford House Care Centre, supporting several patients’ discharges from hospital to their care. The team is highly professional, and Daisy, the manager, is exceptionally hands-on. She always supports patients and their families, ensuring a smooth and efficient transition from the hospital to the care home. I have consistently found their service to be reliable and compassionate, and I have never received any negative feedback from the patients I have supported to move there. I would highly recommend Ashford House Care Centre for their excellent care and dedication to residents’ wellbeing.

"Barchester Ashford House Care Home is an excellent, well appointed facility, that I would definitely highly recommend. All of the staff, on every level showed professionalism, kindness and respect to my frail, but determined, FTD diagnosed relative during the time that she was there as a resident. One small but important aspect that I really appreciated, was that I could visit at any time, and any day. That itself made a huge difference when I felt I needed to stay a little longer."

Amazing care home! All the staff numbers are lovely, friendly and knowing them jobs. Atmosphere is great and welcoming. Place is clean and looked after.

"Always a good visit each time. Staff helpful & friendly. Food looks appertising & wholesome."

"Dad has been a resident at Ashford House now for over a year. I cannot fault his care, the staff are amazing and when he came down recently with an illness it was diagnosed really quickly and medical care was sought immediately. Dad particularly likes the entertainment that's put on regularly throughout the week and the meals they serve our great. I cannot recommend this home enough."

"I'm so relieved that I've found such a lovely home for my Dad. The rooms are clean, the food is superb and most importantly that staff are warm and friendly. My Dad is very content here and I would highly recommend this home to anyone with the difficult decision of making the change for their loved ones."

"I cannot praise highly enough the amount of work and attention to detail that the ladies of housekeeping and activities put into the themed fete, they deserve a massive thank you for all the smiling faces of the residents. I think all the staff do the best they can for the residents and their families. I would like to see higher carer ratio to residents."

"My Aunt has been Resident at Ashford House since April 2024. She has been looked after very well and all the staff treat her with such affection, kindness and care. Lots of good communication and activities. My Aunt looks safe and content."

"So pleased we chose Ashford House. Since my husband has been a resident he could not have been treated any better by all the staff with their kindness & care. Also when we visit everybody is so welcoming and friendly."