Reviews for Ashford House Care Home

Amazing care home, great atmosphere and environment.The staff is not only professional but also genuinely caring and friendly, creating a welcoming and supportive atmosphere for residents and their families.

I visited barchester ashford care home recently and was really impressed. The manager was super friendly, the staff have been there for years, and the place was very clean. They have loads of activities for the residents, including pet therapy, which was lovely to see. It had such a warm and welcoming vibe!

When you enter you will be warmly greeted by the staff and they offer you tea and coffee
As you enter units it’s odour free with warm welcome by the caring staff
The residents are well looked after with smile on their faces

I have been a frequent visitor to Ashford House attending some wo derful events.
The staff are wonderful starting as soon as you walk on with a warm friendly welcome from the lovely Sheila on reception.
The home is always clean and tidy and and the residents look happy 😊

Brilliant care home. They always have great fundraising events, ensuring the residents have fun and enjoy themselves. Family fun days are always popular as everyone gets together and enjoys the entertainment. Excellent staff from carers to house keeping. Would highly recommend

"My Aunt has been Resident at Ashford House since April 2024. She has been looked after very well and all the staff treat her with such affection, kindness and care. Lots of good communication and activities. My Aunt looks safe and content."

Jeanne R
carehome.co.uk rating: 5.00 out of 5

"So pleased we chose Ashford House. Since my husband has been a resident he could not have been treated any better by all the staff with their kindness & care. Also when we visit everybody is so welcoming and friendly."

Patricia T
carehome.co.uk rating: 5.00 out of 5

"The level of care, kindness and compassion shown towards my husband was outstanding while he was in respite. Nothing was too much trouble especially if I asked for help or assistance. I personally would recommend Ashford House and all its team as exceptional. I am so pleased my husband was accepted to be in this care home."

Angela W
carehome.co.uk rating: 5.00 out of 5

"My wife has been in this care home for over 4yrs. The accomodation is first class alway very clean and, tidy The care home staff provide a totally first class reponse to alway to their residents. Fully recomending"

E D
carehome.co.uk rating: 5.00 out of 5

"I am very happy with the care my mum receives at Ashford House. She is very happy and the carers and all staff are brilliant. There is plenty of different entertainment going on; fetes, animals visiting and trips out in the minibus. There's a small shop/shed in the garden where all toiletries, cards etc. are free for residents. Would definitely recommend this place 100%."

Sue B
carehome.co.uk rating: 4.17 out of 5

"As a family, we have always been very pleased with the care that Dad is given at Ashford House. He is always kept clean and comfortable and is well cared for. He has a lovely room, which is always clean and tidy and his needs are met."

Marion O
carehome.co.uk rating: 5.00 out of 5

"Ashford House Care Home has been amazing. The manager and the staff especially dad's carer have been so professional, kind and caring. I could not have asked for anything better. When the time comes I will hope to be a resident. P.s Everything is so clean! Very important."

Jasmine J
carehome.co.uk rating: 5.00 out of 5

"You have been so good to us, and to our aunt, our stay was not a long period but will remain with us forever. The staff were friendly and very kind. The last hours with our aunt were so memorable because the night staff did all they could to make it easier. We thank you so much."

Nicholas c
carehome.co.uk rating: 4.58 out of 5

"Very impressed with the total presentation of the care home and facilities. Staff are helpful and attentive. The care home efforts of Saturday 1st July were excellent, entertainment and food very impressive."

Brian S
carehome.co.uk rating: 4.92 out of 5

"My parents are generally well looked after and the nursing supervision is of a high standard. It does give me peace of mind that my parents are closely monitored and any issues are acted upon. Care staff-there does appear to be a staff shortage at times and I get the impression of a high turnover of care staff."

J F
carehome.co.uk rating: 4.50 out of 5

"Staff are very friendly and caring. The home is spotless. Meals are exceptional. Communication with relatives is positive. Care is personalised to enhance residents' experience. No complaints or concerns at all."

Fran M
carehome.co.uk rating: 5.00 out of 5

"My mother has been a resident ar Barchester Ashford House Care Home for almost five years. During that time, the care she has enjoyed has been excellent - welfare and medical and the staff and carers have made her feel so welcome and included. The carers are so patient with her and take very good care of her even when she is being uncooperative. The home is kept clean and safe and the meals are varied and nutritious. I am very grateful for the support Ashford House Care Home give the residents and their families (especially during Covid lockdowns) and highly recommend the care home for anyone experiencing the devastating impact of dementia."

B H
carehome.co.uk rating: 4.50 out of 5