Reviews for Ashcombe House Care Home

Our aunt is a resident at Ashcombe House, and we have been incredibly impressed with the standard of care and the compassion shown by all the staff.

Her room is always clean, comfortable and well maintained, and the staff consistently demonstrate excellent communication and compassion. From the moment of admission, we were made to feel incredibly welcome, and the little touches of personalised care have been especially appreciated.

All our questions were answered promptly before admission, and we were always made to feel that nothing was too much trouble. The genuine kindness, care and attention given to our aunt have given us great reassurance as a family.

Ashcombe House really is a gem of a care home, and we are extremely grateful to all the staff for the wonderful care they provide.

I visited Ashcombe House recently and came away really impressed. The atmosphere was warm and calm rather than clinical, the staff I met were friendly and clearly knew the residents well, and the residents themselves seemed genuinely content and settled. There was a singalong going on in the lounge and several residents and families were joining in. It's reassuring to see a care home that feels like a home.

I recently had the pleasure of visiting Ashcombe House Care Home and I was genuinely impressed by the exceptional standard of care and the warm welcoming atmosphere throughout.

The home itself is beautifully maintained clean, comfortable, and spacious. The staff were attentive, compassionate and it was lovely to see so many smiles and meaningful interactions taking place.

I would also like to mention the General Manager - Alina who was incredibly friendly and polite, her approachable nature and genuine care for both residents and visitors set the tone for the entire home.

Highly recommended to anyone looking for a caring, supportive and well-managed environment for their loved ones.

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Ashcombe House is a wonderful, family-oriented care home.

From the moment you walk through the door, you are welcomed by a warm and friendly atmosphere that immediately puts you at ease. It's a small, well-managed home where every resident is treated with genuine care, dignity and respect.

The administrator is incredibly supportive and always makes time to listen, despite having a busy schedule. The carers are truly exceptional—kind, compassionate, attentive and always willing to go the extra mile to ensure residents are comfortable, happy and well cared for.

I would highly recommend Ashcombe House to anyone looking for a safe, caring and homely environment for a loved one. The dedication and kindness of the whole team really shine through every day.

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Ashcombe House is a wonderful, family-oriented care home.

From the moment you walk through the door, you are welcomed by a warm and friendly atmosphere that immediately puts you at ease. It's a small, well-managed home where every resident is treated with genuine care, dignity and respect.

The administrator is incredibly supportive and always makes time to listen, despite having a busy schedule. The carers are truly exceptional—kind, compassionate, attentive and always willing to go the extra mile to ensure residents are comfortable, happy and well cared for.

I would highly recommend Ashcombe House to anyone looking for a safe, caring and homely environment for a loved one. The dedication and kindness of the whole team really shine through every day.

"My husband has been in the home since January and is much happier now than where he was previously. My husband is able to join in with a varitey of activities that go on weekly and has enjoyed trips out too. The staff are alway very friendly and caring. My husband has eaten well and put on weight since being in the home and in general, a much happier person."

I now have the privilege to visit this lovely care home with my dog called Tilly a cockapoo who is now the resident PAT dog. Very welcoming and friendly staff. Very happy residents.

Ashcombe House creates an exceptionally warm and caring atmosphere for its residents. The activities programme is full of variety and designed with the specific interests of the residents in mind. Tea and absolutely delicious homemade cake is enjoyed at 3pm every day!

Ashcombe House Care Home is a fantastically run home, beautifully clean, decorated and furnished, when our Mum moved in she was welcomed by the General Manager Louise and all the fantastic staff. There was nothing they wouldn’t do to make her comfortable, if there was a particular food or drink she fancied they would endeavour to provide it. There are always activities and trips going on which Mum enjoyed. They treat visiting family and friends with care, there is always fresh coffee and cake available as you arrive. When Mum was very ill she was treated with love, care and dignity, we were allowed to stay with her overnight and fed and looked after. I would like to thank once again all the staff at Ashcombe House

"Ashcombe House is a lovely clean care home to visit. The staff are very friendly and nothing is too much trouble. I visit a resident here and everyone is treated fairly and respectfully. The staff treated the residents wonderfully and with such care. The hospitality is very warming nad there is a great atmosphere here. All the staff from carers, management and cleaners to chefs are all very happy, cheerful people."

"I cant speak highly enough of ashcombe house. It was my aunts home for 3 happy years. Louise, the manager literally saved my aunt from her prev care home, for which i will be forever grateful. My aunt loved the home as they used 'proper china and cloth napkins' they treated her with care and respect. As she became frailer and bed bound they brought the classical musicians to her room ! Special mention to Bianca, a more caring lovely nurse you will never meet. Thankyou to everyone"

"The home is unlike others that I have visited professionally and personally. Clean - no odours - nice staff who remain. Small enough to be personal and a non-chain feel. Well managed Lovely."

"My father is on respite care at the moment. Our experience from contacting the home to getting him admitted was excellent. Since he has been in the home he seems very happy. We are happy knowing he is safe and being very well cared for. All staff I have met have been very welcoming. I would highly reccomend this home."

"My father really enjoyed participating with baking. Being near to Christmas 6 of the residents including my father made mince pies. I assume later that day they all got eaten."

"Ashcombe House has provided my mum with excellent respite care following a stay in hospital. She will miss the staff very much when she goes home next week. Everyone has been very caring and helpful."

I visit Ashcombe regularly. It’s a very homely environment. All staff are always so friendly and helpful . Residents are very well cared for and treated with dignity and respect . I would highly recommend.