Reviews for Ashcombe House Care Home

"My father is on respite care at the moment. Our experience from contacting the home to getting him admitted was excellent. Since he has been in the home he seems very happy. We are happy knowing he is safe and being very well cared for. All staff I have met have been very welcoming. I would highly reccomend this home."

"My father really enjoyed participating with baking. Being near to Christmas 6 of the residents including my father made mince pies. I assume later that day they all got eaten."

"Ashcombe House has provided my mum with excellent respite care following a stay in hospital. She will miss the staff very much when she goes home next week. Everyone has been very caring and helpful."

I visit Ashcombe regularly. It’s a very homely environment. All staff are always so friendly and helpful . Residents are very well cared for and treated with dignity and respect . I would highly recommend.

"Lovely care home. Staff are very welcoming. Would recommend to anyone whose loved one needs care. Ive got a family member in the home who has settled very well. Great range of activities to do and live music!"

"A friendly, homely place and a lovely caring environment. Excellent resident-focused care from friendly, professional nurses and carers. Good home-cooked food and a good range of social activities. Family are welcomed."

"On behalf of my mother Margaret and myself. We have immense gratitude to the Ashcombe team, especially Gozel, Louise and Erika, Bianca for all their support to me personally and ensuring my mum has the support and encouragement she needs to transition from her home environment to Ashcombe (her new home). Her health needs are being met with a quicker response in comparison to being at home. She is settling in at her pace and becoming more confident in her surroundings. Also joining the Ashcombe team and community my mum is receiving the care that she needs, she is healthier, experiencing interaction with the entertainment/ activities and engaging with other residents."

"My dad is in the home and very happy there, the service and faciltites are very good and he enjoys the daily entertainment staff are helpful and friendly."

"I have a friend in Ashcombe House who is 99 years old, I think that the care home is very good with the staff, the manager, cleanliness and everything you would hope people you care about are treated."

"Whenever I come away from Ashcombe House having visited Dad I always think how happy he seems. The staff are friendly and welcoming whenever we visit him, there are lots of activities in the lounge which we usually join in with and he gets to go out on organised trips which, to judge by his face on the photographs, he thoroughly enjoys. He's eating well and is comfortable and safe. A big thank you to all of the lovely staff for the wonderful care Dad receives."

"Ashcombe House has looked after Mum for the last six years up until her death on 25 September aged 103. From our very first contact we have been impressed with Louise and all her staff. Mum was always treated with respect and her care was excellent. We feel extremely grateful that we found Ashcombe as Mum's last home."

"So happy with the care dad gets at Barchester Ashcombe House, he feels happy and safe and secure. He loves the staff and has a good relationship with them all. As a family we are happy with the staff and care given to our dad. He is attending more of the activities now and really enjoys everything. Gillian is brilliant with him, encouraging him to attend. The nurses and staff are amazing with him and Louise runs an amazing home. He is enjoying his food and eats well. Thank you."

My father has been at Ashcombe House for 2-3 years now and we couldn’t have made a better decision moving him into this caring, friendly home. Not only are the staff and management kind and caring to their residents, they go above and beyond to make sure relatives and visitors are made welcome and involved. Such a fantastic variety of entertainment as well including music and dancing , so many different animals visiting including penguins and squirrel monkeys!
Needless to say Ashcombe House comes highly recommended by myself and my family.
JP

"As good as it gets . Everybody is so kind and helpful. I love my new home."

"The staff are kind and helpful often pushed for time which is limited my partner would often wish to engage in a conversation and seems disopointed when not able to happen. Food could be varied more with more green veg and chewing ability of my partner taken into account as his false teeth can prove difficult."

Being a harpist who plays for health and well-being, this was my first visit to Ashcombe House ...and what a happy home it is. Wonderful staff and a great audience. We took the harp upstairs to a couple of residents who are bedbound. This is always so special . Back down in in the lift and a an hour of music and laughter.....the best medicine. Manager Louise and Activities Coordinator Gillian so obviously love what they do.....they are gems. Thank you for inviting me to such a caring home.
Margaret

"All the staff at Ashcombe House are amazing. Managerial, nursing, carers, kitchen staff and cleaners were all amazing and treated my Dad with so much respect, he retained his dignity and regained his independence. Dad entered Ashcombe house, extremely frail, dehydrated and suffering delirium after a stay in hospital. The wonderful staff at Ashcombe House have nursed him back to health, helping him to gain strength and allowing him to build his confidence so that he has returned to living independently. I can't thank them enough and I am so grateful to the Manager, for seeing my Dad in hospital and getting him the care he needed. Thank you."