Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Louise Lambert

General Manager

Hi, my name is Louise and I am the General Manager here at Ashcombe House. I hope you find everything you're looking for on our website.

I started my career as a Staff Bank Manager within the NHS. Since I began working in the healthcare sector, my focus has always been on how to provide the best possible services to those I support. Further accolades include running a prestigious healthcare agency in London.

I am passionate about forming a team who are committed to learning, improving and delivering the highest standards of care for residents, whilst working in partnership with the CQC. 

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Fatmata Cochrane

Deputy Manager

Hello, my name is Fatmata (but everyone calls me 'Fatima'), and I am the Deputy Manager here at Ashcombe House. I joined Barchester in 2015 and have worked my way up to this position, starting as an RGN. I have a degree in Management and I recently finished my NVQ Level 5 in Leadership & Management. 

I have a passion for helping residents and staff reach their full potential. I am honest and approachable and love what I do. The staff at Ashcombe make me very proud, as they work with their hearts, and we are one big family.

Please feel free to visit our home for a cup of tea and a chat – our door is always open!

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Karina Ismail


Hi, my name is Karina and I am the Administrator here at Ashcombe House.

I joined the home in November 2017 as a Care Assistant before joining the activities team. Because of my previous experience in admin roles, I jumped at the chance to take on this new position.

My door is always open and I will always make time for a chat and cuppa with residents, visitors and fellow staff members.

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Michelle Martin

Activities Coordinator

I’m a fun, loud and outgoing individual who loves organising fun activities for residents at Ashcombe House (and staff, if possible). I’m very creative and keep the residents very active, both mentally and physically In my spare time, I love doing a lot of fundraising, which usually ends up with me sliding in mud.

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Yan Laver

Head Chef

I have worked for Barchester at Ashcombe House since 2016. The team are really friendly and we all work well together to provide residents with the care and services they require.

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Chris Rees

Head of Maintenance

After passing my exams in plumbing, I worked for different construction sites in various different fields before moving into resident maintenance in Bickenhall Mansions in central London. I then moved to Basingstoke and started working at Reading University in student accommodation before coming to Ashcombe House in August 2017. 

I enjoy the diverse jobs and like talking to residents.

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Housekeeping Team


Head Housekeeper, Juliana, can be seen with her housekeeping team: Khim, Agness, Irs and Naanda. They all love working at Ashcombe House, ensuring that they maintain a clean environment for residents. They are a friendly and happy team who love their jobs. They enjoy getting to know the residents and always spend time chatting to them whilst they are cleaning the home.

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Care Team


Here at Ashcombe, we have a friendly care team who are committed to delivering the highest standards of care to those we support. We have a real family feel here and enjoy working together to make living with us fun and comfortable.

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