"A friendly welcoming care home. Clean and patient staff. Activities such as knit and chat, making memory boxes and functions during the year. Garden fetes in the summer."
Joan W
carehome.co.uk rating: 5 out of 5
What our families say
We score 8.3/10
6 Reviews
Good
24 May 2016
View the report"My wife was diagnosed with dementia in August 2015 and was invited to become a resident at Ashby House. Initially, we were impressed with the home, but over the period to September 2017, we became less happy with their overall performance and I was travelling 45 miles - 3 times per week to visit. I believe the problems with the home stem from the number of managers in those 2 years and that there was little continuity with the carers during that time. There are signs that the latest manager is making some improvements but there is a lot of room to improve. My wife is moving to Hemel Hampstead which is better for me to visit."
S R C
carehome.co.uk rating: 3.08 out of 5
"My wife has been at Ashby House since August 17th 2015 and has been looked after quite well during this time. My main concern is the level of caring staff which fluctuates both in numbers, quality and presence day by day. I recognise most of this is probably caused by the availability of suitable carers but also their continuity of employment. No doubt other care homes may have similar problems. Home manager and other staff changes do not help over the last 2 years since the previous manager left in 2016."
S R D
carehome.co.uk rating: 3.67 out of 5
"Staff are very attentive to my mum and she seems to have settled very well into Ashby House. Did have a problem with an allergy (strawberries), this has been resolved by the home who have been very thorough."
John V
carehome.co.uk rating: 4.83 out of 5
"Very impressed so far (my husband has only been at Ashby House for one week)."
P H
carehome.co.uk rating: 4.58 out of 5
"A very caring, safe nursing home. Staff are extremely helpful. Kept informed regarding family member by staff."
L F
carehome.co.uk rating: 5 out of 5
"A wonderful caring service. The staff are very kind and caring."
R L
carehome.co.uk rating: 5 out of 5
