Reviews for Ashby House Care Home

"Good care, happy atmosphere."

"Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences."

"Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch."

"Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building."

"Great improvement since being in here, good environment helps a lot. Happy Staff."

"Just before Christmas my husband was discharged from hospital but, due to his needs, wasn't able to come home. A friend recommended Barchester Ashby House Care Home. I am just so glad that she did. From the moment I was shown around by one staff member in particular, through interview with the manager, and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly. My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated. Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House."

A few days before Christmas I was told that my husband was "medically fit" for discharge from hospital despite his frailness and his inability to walk. I had to look for somewhere he could go for respite care at very short notice and a friend recommended Ashby House. I am so glad I took up her recommendation.
From the moment I walked in to the welcoming Reception area I immediately felt a calm, kind, warm and reassuring atmosphere and I was pleased, after a tour, to find there was a room available with a garden view. I felt very comfortable leaving my husband in their care and he moved in a couple of days later.
I cannot speak too highly of the care he has received from everyone there ... from the Manager, through Admin, the Nurses, the Carers right down to domestic help - everyone smiles and is pleasant. I, too, am welcomed warmly and treated with great kindness.
The care he has received has enabled him fully to participate in Physiotherapy (provided by a local NHS team) to the extent that he is able to walk (with aids) and we are now making plans for him to come home.
Yes, it has been a long haul and quite an expensive interlude BUT I would say that Ashby House has been worth every penny and, if someone is considering placing a loved one in care, then I have no hesitation is saying, "Pay Ashby House a visit first".

"The manager visited me in the hospital after showing my partner around Ashby House Care Home. She gave me lots of helpful information and agreed that I could go there the following day. On arrival, I was very warmly welcomed by the manager and various members of staff. I had a cup of tea and a biscuit in my room and was then given a tour of the corridors and day spaces in a wheelchair. It was then lunchtime and I had an enjoyable lunch with other residents. Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight. I would recommend Ashby House Care Home."

"Very helpful. lovely staff. Very clean. My husband settled in straight away."

"Care, kindness, compassion and love describe the end-of-life care given to my mother and the ongoing care given to my father, who is also a resident. The whole team made this very hard time as good as it could be and continues to give us support and confidence."

"Barchester Ashby House Care Home has looked after my mum for over three years now, they are absolutely wonderful, everyone is caring, compassionate and friendly, I am so pleased my mum is in Ashby House. Mum, sadly, is now in respite care and the team has been marvellous at moving her to be near the nurse's station and making her welcome and comfortable and keeping me informed. Thank you so much for giving me peace of mind, it means so much."

My Mum was in Ashby House for 5 and a half years. Throughout her time, there she received exceptional care from management, nurses, and carers alike . Nobody would wish their dearest loved one to be in care, but this home became like family to us. Always welcoming whatever time we would arrive. Always supportive. My Mum was given loving care right to the end. This is a home I would definitely recommend .
Nicole

"My mum had to be moved to a home in July and finding the right one was a stressful time. The team at Barchester Ashby House Care Home were amazing and from the first phone call with the administrator through to getting Mum settled was a great experience. The team really cares and have gone the extra mile to make sure that Mum was settled. The room is lovely and the facilities are well-kept and the open spaces are welcoming. Only small glitch is that the wi-fi in some rooms is not as strong and maintaining contact is not always possible. That aside, it is a great place and we are very happy Mum has a new home. I can fully recommend Ashby House."

"Respect and kindness shown by every singled member of staff to my father and myself have been wonderful. From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class. Barchester Ashby House Care Home has helped the family cope with a stressful time and continues to support the family."

"I find all the staff very friendly and if my dad is unwell, they contact me."

My wife has been in Ashby House for over three years now, and in all that time I have felt that she couldn't be better looked after. The carers are just great, every one of them. Always kind, always considerate, and always willing to help in any way they can. A big thank you to everyone involved in my wife's care.

"My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very fond of my wife. She feels safe and mostly calm again. My only criticism so far is that recently when I picked her up to take her for a hospital appointment she didn't have the right incontinence pads on so an accident in the car proved to be very messy."