Reviews for Ashby House Care Home

We are a musical duo that play to residents at ashby . We are always so impressed at the staff and how they interact with the residents - they seem so happy ! The home itself has a homely feel and the newly decorated rooms are lovely

"The most amazing place my mum could have gont to everyone from the management, admin, cleaners, nurses, cooks, carers, everyone!!! So polite and pleasant. Always clean and tidy, lots of activities, although sadly Mum is bedbound, but still gets taken to the lounges on occasion to take part. Spoken to all my family and they all agree that however long Mum has, she couldnt be anywhere better Thank you!!!"

"Mum enjoys living at Ashby House, all the staff are very friendly and kind. Its great not to have worry if Mum is safe and well."

"Diana, member of staff, so friendly and always has time for both residents & their relatives. She had a lovely relationship with my mother and could gently persuade her to take her tablets when she was being grumpy. She always has time to have a joke and a laugh with my step-dad as well. She is an asset to the home, valued member of staff."

"Although my wife's care needs have become more complex as her dementia has progressed over the years, the quality of her care hasn't changed. It's always been of the highest standard, and I can't praise the carers and nurses too highly. My wife is treated with such kindness, and her dignity is respected at all times. She is happy, and I am very grateful for that."

"Horace has been staying at Ashby House since Jan 2024. He has settled down well. I am pleased with the level of care that he received. The care staff always provide service with a smile."

"My mother has been a resident since July 25. Unfortunately she requires mental and physical help due to her complex needs. I was anxious about the move. It is quite daunting for an 89 yr old to try & settle in to a new environment, new people and surroundings, especially with dementia. Ashby house have made the process as smooth as possible. My mum seems very happy, always smiling. Everyone is so kind. The care is of a high standard as is the food. Dabulous entertainment & activities thank you so much."

"My husband has been a resident for almost five years. His care has always been exemplary. Various staff changes/absences recently have not changed the day by day care. Have always found all staff very welcoming - always able to listen and offer advice & comfort to me when I have needed such support."

"Good care, happy atmosphere."

"Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences."

great to witness the affection and interaction between the care staff and residents.

"Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch."

"Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building."

"Great improvement since being in here, good environment helps a lot. Happy Staff."

"Just before Christmas my husband was discharged from hospital but, due to his needs, wasn't able to come home. A friend recommended Barchester Ashby House Care Home. I am just so glad that she did. From the moment I was shown around by one staff member in particular, through interview with the manager, and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly. My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated. Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House."

A few days before Christmas I was told that my husband was "medically fit" for discharge from hospital despite his frailness and his inability to walk. I had to look for somewhere he could go for respite care at very short notice and a friend recommended Ashby House. I am so glad I took up her recommendation.
From the moment I walked in to the welcoming Reception area I immediately felt a calm, kind, warm and reassuring atmosphere and I was pleased, after a tour, to find there was a room available with a garden view. I felt very comfortable leaving my husband in their care and he moved in a couple of days later.
I cannot speak too highly of the care he has received from everyone there ... from the Manager, through Admin, the Nurses, the Carers right down to domestic help - everyone smiles and is pleasant. I, too, am welcomed warmly and treated with great kindness.
The care he has received has enabled him fully to participate in Physiotherapy (provided by a local NHS team) to the extent that he is able to walk (with aids) and we are now making plans for him to come home.
Yes, it has been a long haul and quite an expensive interlude BUT I would say that Ashby House has been worth every penny and, if someone is considering placing a loved one in care, then I have no hesitation is saying, "Pay Ashby House a visit first".

"The manager visited me in the hospital after showing my partner around Ashby House Care Home. She gave me lots of helpful information and agreed that I could go there the following day. On arrival, I was very warmly welcomed by the manager and various members of staff. I had a cup of tea and a biscuit in my room and was then given a tour of the corridors and day spaces in a wheelchair. It was then lunchtime and I had an enjoyable lunch with other residents. Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight. I would recommend Ashby House Care Home."