What our families say

We score 9.4/10

11 Reviews

Good

27 January 2017

View the report

"Care by the staff for my mother throughout her 33 months stay was first rate. The nursing and care staff were always efficient, caring and kind to my mother and to family, whatever pressure of work they were under. The staff always made time for relatives and were at all times compassionate as well as professional. They were also open and honest about mums condition and treatment and prospects. Having visited other dementia care facilities locally. I would say Arbour Court."

Michael K
carehome.co.uk rating: 4.33 out of 5

"We, the family are extremely satisfied regarding the care, welfare and safeguarding of our father afforded by the staff and management of Arbour Court. We have total peace of mind and know the staff always follow procedure when informing us of any situations, mishaps, accidents or incidents involving our dad. (These are not multiple occasions but as mentioned - peace of mind)."

James M
carehome.co.uk rating: 5 out of 5

"Since the day my dad went into Arbour Court he has been looked after impeccably, both in cleanliness and clothing. His skin has never been so good, no more sores or ulcers. The staff tend to his needs and are always polite and caring with him. They take the time to talk to him even though he does not always respond. This home always smells nice and is clean."

A F
carehome.co.uk rating: 4.92 out of 5

"Very pleased with standards achieved."

John B
carehome.co.uk rating: 5 out of 5

"Due to the deterioration of mums dementia, it was an emotional decision to move mum into a care home, however, mum has now been resident at Arbour Court for over 12 months and is extremely happy there. Everyone at Arbour Court is warm and friendly generating a very positive and peaceful atmosphere and the genuine care they give is excellent. Everyone is treated with such kindness and respect and they consistently ensure mum and all residents are given the help and support they need 24 hours a day. After looking at many other care homes I can honestly say this is the best."

Kath P
carehome.co.uk rating: 4.92 out of 5

"I am very happy with the care my mother is receiving. She is well looked after and fed well. She has regular hair cuts and podiatry. If there are any problems, I am immediately informed and have regular updates with the head nurse."

David B
carehome.co.uk rating: 4.67 out of 5

"After reviewing about 30 homes in 2010, my son chose this home after 2 others had been tried and found wanting. They have looked after my wife (with Alzheimer's) superbly well, both on private money and now on state funding. There was no shortfall fee and all the staff are very helpful and caring and I have even learned some Tagalog with their help. We consider this the best in the area."

Derek B
carehome.co.uk rating: 4.75 out of 5

"My husband wasn't with you long, but the time he spent with you was quality. The staff couldn't have been more caring. "Everything" about Barchester Arbour Court Care Home was first class, I just wish he'd been there longer. They evoke kindness itself to me and I never felt alone. Their quiet, calm way of dealing with things was an inspiration. We as a family couldn't fault the care they provided. I would recommend Barchester Arbour Court Care Home to anyone who loves their family and wants complete all round caring."

Pat H
carehome.co.uk rating: 4.75 out of 5

"I haven't rated all option categories excellent solely due to the financial constraints Arbour Court have to work within, I'm in no doubt with sufficient resources staff and management would ensure all residents receive excellent care 24/7 365 days a year with excellent facilities and activities. I'm very impressed by the obvious dedication and commitment of staff and management to provide the highest level of care they can and how warm, welcoming and inclusive they are with residents and relatives. I'm confident my Dad is in the best possible, affordable alternative to his own home his condition necessitates. He settled in quickly, appears comfortable and content when we visit 2/3 times a week, hasn't once mentioned 'going home' or attempted to leave with us in the 4 months he's lived there."

Sandra K
carehome.co.uk rating: 4.33 out of 5

"My husband is walking for England, when he first went in the home but the staff made sure he ate food walking about in there. They have always been wonderful people to look after him and keep him going. Unforunately because he fell over when walking he has now been in bed for 3 1/2 years because his body has deteriorated but unfortunately this is what happens in life. The new doctor who came to the practice 2 3/4 years ago is wonderful and comes to the care home to see all the residents individually."

Kathleen B
carehome.co.uk rating: 5 out of 5

"My father fell seriously ill some time ago and though staff in the hospital were kind and caring the way hospitals work meant he was moved around a lot growing confused and weak. Finally he was found to be too ill to return home but not able to benefit fro. further time on a ward. Thank goodness for Arbour Court. From his first day, over a year ago, he has known nothing but kindness, compassion and respect. His room is wonderfully personal and the whole place is well equipped to meet a range of needs. The food is fresh and the menu varied. It is not "home" but it is as close as we could wish. We are always made welcome and we have no doubt that this will continue."

Rachel
carehome.co.uk rating: 5 out of 5

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 0161 885 0256

New care enquiry phone lines are open 8am - 8pm

All other calls 0161 427 8599

Email us

Fill in the form below to request more information or to request a viewing.

Your details
Your enquiry
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

Find us

Buxton Lane Marple Stockport SK6 7QL Get directions
44