Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Tracy Hough

Senior General Manager

Hello, my name is Tracy, and I am the Senior General Manager here at Arbour Court.

I have been privileged to enjoy a nursing career in both the NHS and private healthcare for over 30 years. I came to Barchester in 2014 and feel I am supported by the company and my lovely staff to provide a warm and caring service.

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Corina Gavrila

Clinical Lead Nurse

Hi, my name is Corina and I am the Clinical Lead Nurse here at Arbour Court.

I qualified as a Registered Nurse in 1991 and then went on to higher education in Nursing and Psychology, gaining experience working on medical, stroke, brain injuries and complex needs in rehabilitation hospital wards.

I enjoy using my skills and experience in nursing to care for the residents at Arbour Court. I have a passion for delivering on outstanding level of care for the people I support.

I enjoy working closely with my team to ensure that we provide high quality care in a centre of excellence.

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Costa Gavrila

Head of Chestnut Unit

Hi, I am Costa and I am the Head of Chestnut Unit here at Arbour Court.

I graduated nursing school in 1990 in Romania and worked as a paramedic in my country and gained experience in nursing in Israel.

We offer dementia care here at Arbour Court and I am responsible for supporting staff to ensure that we provide a high standard of care to residents.

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Kelly Tatton

Head of Hollies Unit

I have worked at Arbour Court since 2000 and started my career as a care assistant.

After completing a Level 2 and 3 in Health & Social Care, I became interested in helping other staff to achieve theirs. I qualified as an assessor and became the Home Trainer in 2009.

After achieving a Leadership & Management qualification, I became a Care Practitioner and was promoted to the Head of Hollies Unit in November 2016.

I am passionate about providing good, person-centred dementia care for those we support. I also take an active role in the training and recruitment of staff.

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Elspeth Newton

Administrator

My name is Elspeth and I am the Administrator here at Arbour Court. Before working for Barchester, I worked in various admin roles, including a few different positions at the University of Manchester, before relocating to Wales, where I worked at Swansea University and at a bank.

I joined Barchester in December 2016 and started at a different home, covering maternity leave until I moved to Arbour Court in October 2017.

I enjoy making sure everything is organised and putting new processes into action. I have also loved getting to know all the staff and residents at the home.

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Chloe Booth

Activities Coordinator

My name is Chloe Booth and I am one of the Activities Coordinators here at Arbour Court. I have worked at this home since 2012 and have spent much of that time as a Carer. However, in 2018, I decided I was ready for a change, and applied to work on the activities team.

I love working at Arbour Court; I love the residents, the staff and the nature of the work. Dementia is something that turns people’s lives upside down, so if I can spend time with someone and make them smile, I feel I have done my job well.

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Joe Maddox

Activities Coordinator

My name is Joe and I am an Activities Coordinator here at Arbour Court.

I started my career as a chef in various hotels in Torquay before moving to Manchester. After working in various other jobs, I became a chef at a different home. Working as a chef for many years, I decided on a career change and came to Arbour Court to be the Activities Coordinator.

I love spending time with the residents and getting to know them on a personal level. We go on outings, play games and find out residents’ likes and dislikes.

My interests include football, travelling and going to the races. After spending the day interacting with the residents, I love to relax and wind down with some peace and quiet.

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Mel-Kelleher Greenwood

Admin Assistant

My name is Mel and I am the Admin Assistant here at Arbour Court. I joined Barchester group in November 2018.

I have previously worked within the travel industry, managing various shops. I also spent time working as a Special Needs Teaching Assistant using my British Sign Language skills.   

I am passionate about my job and work. My main role is to keep everything on track, supporting the Administrator with the day-to-day running of Arbour Court.

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Edmundo Caballero

Head Chef

I have worked at Arbour Court since 2009 and started my career as a Kitchen Assistant. I enjoy providing nutritious food for those we support and ensuring that all likes and preferences are catered for. Barchester gave me the opportunity to complete my NVQ in Professional Cookery and I love my Head Chef role.

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John Balan

Maintenance Manager

My name is John and I’m the Maintenance Manager here at Arbour Court.

I have worked for Barchester Healthcare since 2006 and I’m responsible for a variety of tasks, including maintaining a safe environment for residents and ensuring the home meets legislative and statutory health and safety requirements. Part of my job role is to liaise with our local fire service to enable me to deliver effective fire training to staff.

Some of my qualifications include aCity and Guilds 7300, IOSH and an ILM diploma in Leadership and Management.

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Joanne Pearce

Head Housekeeper

I have worked at Arbour Court since 2008. I have worked in all departments and have completed my NVQ Level 2 in Health and Social Care whilst working here. I enjoy making sure all residents are living in a clean, tidy and safe home.

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