Celebrating life at Barchester

Staff and residents are celebrating receiving exceptional feedback in the home’s customer satisfaction survey.  Everyone is as proud as can be after the home scored incredibly highly in many aspects of the survey.

An impressive 80% of the residents at Four Hills stated that they would recommend the home to a friend.  In the six different areas of the survey covering people, care, environment, activities, dining and communication, the home consistently scored over 77%. The home’s top score out of the six areas was for the calibre of its staff at 86%, followed by the home’s environment, and the quality of the care delivered, both scoring at 85%. All team members are thrilled to have received such brilliant scores.

Happy National Activity Providers Week! 

We’d like to take this opportunity to recognise and thank our wonderful Activity Coordinators here at Silverbirch House. 
We’re proud of each and every one of our team for the unique, outstanding activities and experiences they bring for our residents every single day. They always go above and beyond their role and for this we are truly grateful. 

As part of the week, our Activities Coordinators have been taking part in a whole host of events provided by NAPA, connecting and sharing ideas with teams across the country.

Special celebrations are also taking place at the home throughout the week with residents, friends and fellow colleagues. 

We were delighted to welcome a fabulous young bagpiper to Archview, Cailean, a local lad, had noticed that one of our residents, Tam, had been very supportive on his social media, commenting on how well he played the pipes and, as a thank you, he wanted to come and play for him in person. 

There was not a dry eye when Cailean played for Tam and his daughter Lesley.

As a piper himself, Tam truly appreciated this gesture of kindness from this lovely young man. Thank you Cailean for this treasured visit.   

We were very happy to welcome the beautiful carol singers from Gore Glen Primary school. They were such a talented group of children and the residents thoroughly enjoyed their performance. 

The children are always amazing visitors and bring so much joy to everyone at Archview. Thank you so much.      

In preparation for the upcoming Christmas festivities, we spent time decorating our home with colourful themed ornaments, lights and baubles.

Our residents had fun creating the home’s Christmas display and got involved in arts and crafts sessions to paint baubles and make the beautiful decorations for our Christmas tree. 

Everyone had an amazing time and we are all looking forward to the holidays.    

Today, some of the residents of Wilton Place care home gathered together and tried their hand at vintage scrapbooking in our dedicated activities room and with our activity coordinator, Fiona. 

There were happy memories shared together while they selected from a range of resources to create their own memento.       

Here at Lindum House, we welcomed for the first time some Guinea Pigs. Judging from the reactions, it won’t be the last time!

The residents enjoyed cuddles and telling us about their own pets.     

Here at Lindum House, we made a special trip to the local Garden Centre – for a look round at the plants, animals and a visit to the Coffee Shop.

Residents and Staff were delighted that they still had their decorations up – which were lovely to see.    

Here at Lindum House, we started the year with a trip to our local Pub – Albie’s. On the first Thursday of every month, they offer a Golden Oldies Afternoon of a Sing-a-long.

Residents and staff alike have a great time – as well as their family members asking to join us there too.