Celebrating life at Barchester

Staff and residents are celebrating receiving exceptional feedback in the home’s customer satisfaction survey.  Everyone is as proud as can be after the home scored incredibly highly in all aspects of the survey.

A colossal 100% of the residents at Rose Lodge stated that they would recommend the home to a friend.  In the six different areas of the survey covering people, care, environment, activities, dining and communication, the home consistently scored over 86%. The home’s top score out of the six areas was for the calibre of its staff at 94%, followed by the home’s environment at 92%, and the quality of the care delivered at 91%. All team members are thrilled to have received such brilliant scores.

Residents and colleagues enjoyed a traditional Burns Night meal with beautiful Scottish music from harpist John Dalton this week. 

Staff and residents at the home enjoyed a delicious meal to mark the Scottish institution, including giving the time-honoured address to the ‘Great chieftain O’ the pudding race’ – the haggis.

 

Residents prepared a traditional Burns Night Supper as they hosted their bespoke monthly themed dining experience to the tune of bagpipes, the fun continued throughout the day.

Staff and residents at the home were involved in a number of activities including craft clubs and creative discussions; The residents loved chatting about holidays in Scotland, sharing memories and experiences, this was a fantastic way  to mark the Scottish institution, including giving the time-honoured address to the ‘Great chieftain O’ the pudding race’ – the haggis.

General Manager, Charlotte Nurse, thought it was a perfect occasion to celebrate an evening steeped in age-old tradition as well as getting in a spot of Scotch whisky tasting and reading a selection of Burns’ poems

We are delighted to announce that our Marketing Suite here at Weystone Manor Care Home is officially Open.
Our General Manager Abdul, alongside members of the Barchester team raised a glass and cut the Red ribbon to declare us open to visitors, we cant wait to welcome you to our home. 

Sitting as it does amongst woodlands, Denmead Grange is very well placed for bird watching and wildlife appreciation.

Many residents have active bird tables outside their rooms already but we chose to join in with the RSPB's Big Bird Watch, so spent a lovely afternoon preparing fat balls and tasty snacks to attract and reward our visitors. Our efforts were rewarded!

When you visit Denmead Grange you know that we offer everyone a warm welcome and a range of delectable offerings, this activity was simply a means of extending our well renowned hospitality! 

Denmead Grange residents love their 'Ladies in Pink', celebrating them in National Activities Providers and Professionals week was therefore a lovely chance to show some appreciation to the incredible Denmead Grange Activities Team.

Vicky, our Life Enrichment Lead and Maria her assistant bring joy, creativity, and purpose each day to the residents in our home. We are truly grateful to the passion and dedication that goes into what you do!

Judith one of our residents said “we would be lost without them, they think of new ideas and keep us entertained & happy”

Wendy one of our residents said “they go above and beyond and try to make everything possible we ask”

 

Residents had a wonderful morning planting bulbs and bedding plants together with the first gardening club of the year 

Rose Water Place had the absolute pleasure of welcoming the wonderful team from Specsavers into our home for our New Year New Ear event. We want to extend a heartfelt thank you for the time, care, and professionalism they shared with us.

From expert check-ups to friendly, supportive conversations, the team truly went above and beyond. At Rose Water Place, we believe looking after the well-being of our residents and the wider community is a team effort, and it’s partners like Specsavers who make that possible.

It’s always wonderful to have partners who help us look after everyone in our home. We are incredibly grateful for the visit and are already looking forward to the next time we see those familiar green uniforms!