"The help, support and understanding given to my mother-in-law and to us has been exceptional, especially given the challenges we had of a move from another care home in the south of England. Staff were extremely supportive of the logistics of arranging the move; in supporting us after the challenging journey, and in helping to get settled. Problems that had occurred in the transfer of medication from the previous home were identified and sorted in a professional, no fuss manner.
MIL settled in very quickly, and her room is very welcoming, she clearly enjoys her meals and is well cared for in her new home. It is a delight to see her well groomed and clothed (I very much appreciate the clothes labelling system!)
Staff are always extremely friendly and cheerful, and they encourage independence and interaction with others. Nothing seems to be too much trouble. They look after families well and seem to understand our needs and responsibilities too."
carehome.co.uk rating: 4.92 out of 5