Meet the general manager | Wheatlands Care Home

Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Claire Brewer

General Manager

Hi, my name is Claire and I am the General Manager here at Wheatlands. I hope that you find what you are looking for on our website.

I have been working in the care sector for over ten years and have progressed through various roles before taking up the position of General Manager here at Wheatlands.

I am passionate about delivering high quality care and love my job entirely. I promote the Wheatlands philosophy: that we all work in the residents' home – and this is respected at all times. Person-centred care is my priority and identifying each resident as an individual and knowing their likes and dislikes is paramount to delivering the best possible care.

I have recently been studying for my NVQ Level 5 in Leadership and Management, and live locally in Bridgnorth. Outside of work, I spend time with my husband and two children. Life is busy and our motto is: 'live each day to the full'.

Care homes and elderly care from Barchester Healthcare

Paula Wiggan

Deputy Manager

Hi, my name is Paula amd I am the Deputy Manager here at Wheatlands.

I first joined Wheatlands in 2001 as a Care Assistant, not knowing what to expect from the role, and I was blown away. I progressed to Senior Carer and then I had a break to start my family.

On my return to Wheatlands, I changed my role a little so that I could work nights, in order to meet the needs of my family. I worked nights for four years and then decided that I needed a new challenge, so I took four years off.

I never felt complete without Wheatlands in my life, so when the role of Team Leader became available, I applied and was overjoyed to be given the role in 2017. Since then, I have never looked back. Wheatlands is the residents' home and I am very honoured to support them here and love getting to know them.

Carla Kitson

Team Leader - Elderly Frail

Carla joined Wheatlands in February 2015 as Team Leader on Elderly Frail unit. She provides high quality care to ensure comfort and dignity to each of our residents, as well as providing leadership to a team of carers and contributing to the individualised person centred care planning process for each resident, recording appropriate interactions and observations.

Carla commenced in the care sector in 1992 as a Carer and has progressed in her career enjoying the interaction and commitment by looking after residents in a person centred way.
Carla enjoys sharing a laugh with both families and residents and makes time to get to know each one individually and their family member so they feel comfortable to approach her at any time.

It is very important to Carla to create a safe, respected, caring and supportive environment in which residents are happy and content.

Carla lives in Telford with her family and a loving husband, has 2 grown up children and 2 wonderful grandchildren.

Lee-Ann Littler

Team Leader - Memory Lane

My name is Lea-Ann and I have been in care now for over 10 years. Prior to this, I was a bank manager, however, after caring for a loved one, I made the decision to start a new career. Needless to say, I have not looked back since.

I have been with the Wheatlands since March 2018, and what a wonderful journey it has been since. I have recently been promoted to the Team Leader on our Memory Lane Unit. I am thrilled to be progressing within Barchester and look forward to new adventures.

Aimee Haselton

Administrator

Hi, my name is Aimee and I am the Administrator here at the Wheatlands.

I first joined Barchester back in 2006, starting my first ever job as a Care Assistant. I adored my role and the joy it gave me in getting to know the residents. After three years, I decided to take a break to go and study (and do some lovely travelling inbetween).

I returned to Barchester in 2015 as I came across the lovely Wheatlands and I grabbed the opportunity to step into the role of the Administrator, which I love just as much.

I now welcome the residents and families into their home and assist with the financial elements of their stay. I also love to get to know the residents and always welcome a friendly face in the office and help out in any way I can.

I have a gorgeous little boy, so most of my time outside the Wheatlands is occupied by him, however, I do love to run when I get the chance!

Claire Oliver

Activities Coordinator

Hi, my name is Claire and I am the Activities Coordinator. I have worked at the Wheatlands since February 2012 and started my career here as a Care Assistant, but when the opportunity arose to become an Activities Coordinator, I jumped at the chance. Since then, I have loved every moment and enjoy the interactions with residents.

I have a great job ensuring that residents are happy and have loads of fun in and out of the home. We have a varied weekly and monthly activities program, which includes tea parties in the Vintage Café, arts & crafts, baking, board games, quizzes, canal trips, soup lunches and visits from local entertainment, who provide live music for the residents to get up and dance to – even with some lovely wine or lager (whatever tickles your fancy!). We also have movie afternoons/evenings on our big screen TV.

Our aim at the Wheatlands is to ensure that residents are as happy as they can possibly be and enjoy living at the home.

Susie Oakley

Admin Assistant

I am Susie, the Admin Asistant at Wheatlands. I have been at Wheatlands since December 2006.

I am responsible for meeting and greeting families and visitors with a warm and friendly smile. I am very enthusiastic and reliable and I do my utmost to assist visitors and residents in a prompt, professional manner. Within my role, I assist the Administrator with various tasks and am NVQ qualified. I am always on hand with a friendly welcome and offer of assistance. I am chatty, patient and am a good listener.

I live locally with my son and have 2 dogs. I have grown up in Much Wenlock and know the local community very well. I have always been a people person. My previous employment was front of house in a large reputable car dealership.

Sasha Mackenzie

Head Chef

I am very proud to be the Head Chef here at Wheatlands. This is a position of trust and responsibility and I feel honoured to have been given this opportunity.

I have recently completed a course in professional cookery and wish to continue to expand on the skills and knowledge that I have learnt.

The kitchen team at Wheatlands has many years of experience, which allows us to cater for a wide range of diets, likes and dislikes.

Lynda Jackson

Housekeeper

Lynda joined Wheatlands in 1997 as a Domestic Assistant. She has worked her way up and is now Housekeeper. Lynda is responsible for both housekeeping and laundry, and has a team of domestic assistants and laundry staff to ensure Wheatlands is presented in a clean and tidy manner at all times. She enjoys interacting and chatting to residents and ensuring a prompt laundry service is provided.

Lynda lives locally and in her spare time has fun with her family and friends. She has three grown up daughters and seven grandchildren who keep her very active and busy.

Mac Rathbone

Maintenance Manager

I am Mac (short for Malcom) and I am the Maintenance Manager at Wheatlands. My background has always been in maintenance, having served my apprenticeship in Mechanical Engineering many years ago.

I have worked for Barchester since 2008 in the same role, although in different homes. I have been at Wheatlands since 2015 and it is a job I love and enjoy. It keeps me very busy, whether I am carrying out general maintenance, daily safety checks and inspections or refurbishing our rooms or working in our extensive gardens. I also like keeping an eye on the produce we grow in our poly tunnel, greenhouse and raised beds to supply our kitchen with fresh herbs, fruit and vegetables, which residents enjoy preparing.

Most of all, it is the residents who make my job very special and I always find time to have a chat with them and help them to put up their own pictures, family photos, memorabilia or furniture in their room so that they feel more at home.

Blanch Harper

Resident Ambassador

I came to the Wheatlands for respite care approximately in 2018. I had been in contact with the home for 8 years before hand, however. I was so well cared for by all members of staff that I was hoping to stay permanently, and I now am.

I am really happy here and this is now my home. I enjoy the company and the camaraderie of the Carers. I thoroughly enjoy my food here; it’s like being in a hotel. I look forward to the monthly communion service, as I’m unable to attend church now, which I miss greatly.

I really look forward to visitors coming into the home to see me and the staff make them feel so welcome that they always enjoy coming here.

Wheatlands Barchester Healthcare

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