Meet the Wheatlands Care Home team

I was originally employed as a night senior but progressed to Team Leader of the Memory Lane Community. It was here that I developed my knowledge for dementia care, as well as my leadership skills for running the unit.

I like to feel that I make a difference and promote the well-being of residents that live with dementia, as well as supporting the families through the journey of what dementia holds.

I have recently undergone a promotion to Deputy Manager, of which I was thrilled to hear. I feel I have a lot to offer by way of support to the General Manager, as well as the team and the residents alike.

I understand that I have a lot to learn, but I embrace this new challenge and I invite you all to see how we develop as a new team with an aim to provide outstanding care at all times.

Carla joined Wheatlands in February 2015 as Team Leader on Elderly Frail unit. She provides high quality care to ensure comfort and dignity to each of our residents, as well as providing leadership to a team of carers and contributing to the individualised person centred care planning process for each resident, recording appropriate interactions and observations.

Carla commenced in the care sector in 1992 as a Carer and has progressed in her career enjoying the interaction and commitment by looking after residents in a person centred way. 
Carla enjoys sharing a laugh with both families and residents and makes time to get to know each one individually and their family member so they feel comfortable to approach her at any time.

It is very important to Carla to create a safe, respected, caring and supportive environment in which residents are happy and content.

Carla lives in Telford with her family and a loving husband, has 2 grown up children and 2 wonderful grandchildren.

My name is Lisa, I joined Wheatlands in 2018 and was promoted to Administrator in 2021.  I am responsible for all the administrative and financial aspects related to the running of Wheatlands.  I enjoy welcoming residents and family into the home and helping to assist with the financial side of their stay.

I am Susie, the Admin Asistant at Wheatlands. I have been at Wheatlands since December 2006. 

I am responsible for meeting and greeting families and visitors with a warm and friendly smile. I am very enthusiastic and reliable and I do my utmost to assist visitors and residents in a prompt, professional manner. Within my role, I assist the Administrator with various tasks and am NVQ qualified. I am always on hand with a friendly welcome and offer of assistance. I am chatty, patient and am a good listener.

I live locally with my son and have 2 dogs. I have grown up in Much Wenlock and know the local community very well. I have always been a people person. My previous employment was front of house in a large reputable car dealership.

I started this role in June 2020 and I have over 20 years' experience within the hospitality sector.

I love producing excellent quality nutritious meals for the resident and their loved ones, whilst always taking into consideration individual like and dislikes.

I enjoy chatting with the residents and finding out what their favourite classic meals are and then adding it to the menu for them. I try to keep a wide variety so there is a good choice for everyone.

Lynda joined Wheatlands in 1997 as a Domestic Assistant. She has worked her way up and is now Housekeeper. Lynda is responsible for both housekeeping and laundry, and has a team of domestic assistants and laundry staff to ensure Wheatlands is presented in a clean and tidy manner at all times. She enjoys interacting and chatting to residents and ensuring a prompt laundry service is provided. 

Lynda lives locally and in her spare time has fun with her family and friends. She has three grown up daughters and seven grandchildren who keep her very active and busy.

I am Mac (short for Malcom) and I am the Maintenance Manager at Wheatlands. My background has always been in maintenance, having served my apprenticeship in Mechanical Engineering many years ago.

I have worked for Barchester since 2008 in the same role, although in different homes. I have been at Wheatlands since 2015 and it is a job I love and enjoy. It keeps me very busy, whether I am carrying out general maintenance, daily safety checks and inspections or refurbishing our rooms or working in our extensive gardens. I also like keeping an eye on the produce we grow in our poly tunnel, greenhouse and raised beds to supply our kitchen with fresh herbs, fruit and vegetables, which residents enjoy preparing.

Most of all, it is the residents who make my job very special and I always find time to have a chat with them and help them to put up their own pictures, family photos, memorabilia or furniture in their room so that they feel more at home.

Hi, my name is Ash and I joined the Barchester team at Wheatlands in 2021.  The involvement in the role was amazing,  especially to work alongside such a great team.  I then progressed and started as Head of Maintenance in December 2021.  It is my delight and pleasure to be in this position and I pride myself on my work and friendliness, my job is great fun which keeps me on my toes all year round! The variety can be anything from working in the gardens to improving the home and spending time with the residents.  My favourite part of the home is definitely the gardens, in summer, there is a vast amount of flowers blooming in our extensive grounds.