Reviews for Waterside Court Care Home

EMA Patient Transport recently attended Waterside Court Care Home as part of a resident transfer, using our care and nursing home transport services. The experience was very positive throughout.

Waterside Court provides a welcoming and well-presented environment, with a strong focus on resident comfort, dignity and wellbeing. The home offers residential, nursing, dementia and respite care, creating a supportive setting where residents can feel safe, comfortable and valued.

The staff were professional, friendly and highly organised, ensuring the transfer process was handled smoothly and that the resident felt reassured throughout.

Overall, a positive experience with a dedicated team committed to delivering high-quality care and support.

"My mum moved to Waterside Court in September 2025. The staff are so kind and patient with her and she has benefited greatly from the socialisation that the home provides. The manager, Clem, is excellent and demands excellence from all his staff. Blerta's weekly activities plan provides an exciting, engaging and varied programme. The residents benefit greatly from the activities and love to go on the regular minibus trips. Relatives are always welcome and encouraged to join in the activities too. I would not hesitate to recommend Waterside Court to anyone seeking care for a friend or relative. It really is like one big happy family living in a beautiful country home."

"David my husband really enjoys his time at Waterside in Wallingford. He is very well looked after and enjoys the company and conversations with other residents. It also gives me a break from caring and confidence that he is well looked after with all his needs met. He goes back regularly so has got to know the lovely staff and residents. He is always welcomed and enjoys many aspects of his time there with lots of activities."

I have visited Waterside Court on two occasions now, and both times have been extremely impressed. The facilities are great, and the staff seem super friendly and helpful. A wide range of activities and outings is organised, and the staff make every effort to allow residents to live a life beyond the walls of the home itself.

"My mother was permanently anxious and on edge while she was living at home on her own. Lonely and stressed with the weight of trying to cope with dementia. Since moving into Waterside Court she has become happy and all the anxiety has dropped away from her shoulders. She has made friends and enjoys the activities with a will. I no longer have to worry about her safety or her state of mind. I know she is happy and well cared for by lovely caring staff."

"My mother has been at Waterside Court for around six weeks. During that time she has had outstanding care. All the staff are bright, smart and attentive - from the cleaners to the managers. The activities are brilliant - sit-down keep fit, singalongs, painting, cycling - they even had Easter chicks hatching. A doctor visits once a week so any health issues are dealt with promptly. Food is great and mealtimes relaxed. I cannot fault the care and service mum has received."

I just sang for their beautiful residents and I am absolutely blown away by the incredible atmosphere The staff create. The residence are all so happy and well looked after in such a dignified way. The activity lead is doing such a great job all on her own. I do hundreds of Care Homes for my job, and I am so impressed by this home!
Five stars.

I lead the Cycling Without Age volunteer group in Wallingford. We use electric trikes to take seniors out for wellbeing rides. Blerta at Waterside Court has been super proactive in engaging with us and booking rides for residents. This lovely care home is our busiest client and we’ve taken 50 residents out for rides - they absolutely love it! Well done the Waterside team.

"My mother has been at Waterside Court for 5 months; she loves it. The staff are so friendly and caring; nothing is too much trouble. It feels like a big family here. I am so pleased we have found somewhere where she is looked after so well; it is very reassuring."

"Mum was accepted for respite care within days of us making the initial phone call. She has been made extremely welcome and all the staff have been very professional and kind, taking every effort to integrate mum with other residents in the dining room and lounges for activities. The activities are various and exciting - always plenty on offer each day. Her room is spotless, the food is excellent and the staff totally supportive and caring. We were rescued by these wonderful people at a very stressful time and they have truly helped us in such a calm and supportive way. We are most grateful to the entire team."

Lovely Staff & clean premises 💪

This is a wonderful care home. The staff are amazing and take such care of the residents there. Beautiful surroundings, always activities going on to keep the residents engaged and enjoying themselves. Wonderful, varied and tasty fresh cooked food everyday.
If your family member or relative needs care, the I would recommend Waterside Court 100%

Had a lovely afternoon celebrating Burns Night. I piped in the haggis and the residents played along. I lead somg singing of Scottish tunes and they sang very beautifully and there was even dancing! Lots of fun. Great atmosphere

So impressed with the lovely atmosphere and quality of care demonstrated at Waterside Court Care Home on my first visit to perform with 'Tony Payne's Puppets'. The Activities Coordinator Blerta Cesula was so welcoming and friendly, as were all the lovely staff members I met. A beautiful home with great facilities and cheerful and engaged residents. I'm really looking forward to my next visit!

"Ten out of ten, no question!! My brother moved here in November. From the very first day, the care he has received has been exceptional. The highest standards of care are normal here, nothing is too much trouble. He has been allocated a key worker who watches out for him every day, making sure his every need is met. The food is like a five star hotel!!! Fabulous. But the best thing, by far, is the range of activities that are offered. So many thoughtful and stimulating events are provided every day, it is quite beyond anything I expected. Bravo everyone!! Just perfect."

"The care they give to my Grandmother is outstanding! The activities, food, care & compassion.. is amazing! I ask my Nan regularly, "are you happy here"? She's always smiling & happy! Blerta lays on amazing activities to keep their brains working!"

"Waterside Court is a very welcoming place, friendly staff, and people like the General Manager Clem make a huge difference as he is very approachable. The home is always tidy and clean and the bedrooms are lovely. Activities are great and there is a wide range and variety of activities where my husband can participate."