Meet the Washington Grange Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Paula Joicey

Paula Joicey

General Manager

Hi, my name is Paula and I am the General Manager here at Washington Grange. Welcome to our website!

I am a mother of 2 boys and I have 2 grandsons. My first job in care was in 2000, when I first started here at Washington Grange as a part-time Care Assistant. Within 2 years, I had been promoted to Senior Care Assistant and then went on to become the Deputy Manager, gaining Level 2 & 3 NVQ qualifications in Care.

Now I am the General Manager here at Washington Grange and I have been here for over 15 years now, and have a great team behind me.

Karen Lowden

Karen Lowden

Deputy Manager

Karen Lowden has worked at Washington Grange since 2012, starting out as a Care Assistant before being promoted to Senior Care Assistant and then to Deputy Manager. Karen has earned her NVQ Level 2 & 3 in Care.

June Beaton

June Beaton

Administrator

June Beaton has been with us wince 2014 and is very committed to her role; she is always willing to help anyone. She always has a smile on her face and strives to ensure that everyone who visits the home feels welcome.

Kirsty Cranney

Kirsty Cranney

Head Chef

Hi, my name is Kirsty, and I am the Head Chef here at Washington Grange.

Care Team

Care Team

Carers

We are the care team here at Washington Grange!

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

0191 502 9558

All other calls

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

View typical fees View Our Contract

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

Our awards

2020 Healthcare Services Winner

Our awards

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0191 502 9558 Care Enquiries

0191 419 1955 All other calls

We are welcoming new residents and patients into our homes and hospitals to ensure that we are there for those that need care and support. In order to do this with the safety of our residents, patients and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met.

We are here to ensure that for those that need care, we are doing all we can to keep them safe and protected, and all of our staff are trained in infection control and use of Personal Protection Equipment, and we are proud to be the only care home provider to win the RoPSA Health and Safety Award in 2019 and 2020. We are proud to offer life enrichment activities, and a choice of nutritious home cooked meals, and we provide personalised care dependent on your needs. Please get in touch with your local Barchester care home for more information, or to arrange a virtual show round of a home in the first instance. We appreciate that if you are looking to move in, you will want to see the home in person, and we are open to show rounds in person if needed, but please note that there is a strict meet and greet protocol that all visitors must follow.

Please be assured that we are working hard to ensure that where possible, visiting can continue throughout the winter. We already have a number of homes with designated visiting rooms that are designed with both comfort and safety in mind. The visiting room is similar to a living room with comfortable furnishings, and internal heating to create a welcoming and warm environment for you. It is also hygienic and sealed to prevent transference of the virus, and has an intercom system fitted so you will be able to hear your loved one clearly, and engage in conversation.

We know how important communication between residents, patients, friends and family is and all of our homes and hospitals are set up for video calling to enable you to keep in touch. We are confident that our staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible, as we support them with delivering interactive activities, whilst practicing physical distancing.

For further information regarding Barchester Healthcare and coronavirus, please visit www.barchester.com/coronavirus

If you have any questions please do not hesitate to contact us on feedback@barchester.com and please call the home or hospital if you would like to speak to a loved one.

Thank you in advance for your patience and co-operation.

Best Wishes

Dr Pete Calveley's signature

Dr Pete Calveley

Julia Atherton's signature

Julia Atherton