Meet the Washington Grange Care Home Team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Paula Joicey
General Manager
Hi, my name is Paula and I am the General Manager here at Washington Grange. Welcome to our website!
I am a mother of 2 boys and I have 2 grandsons. My first job in care was in 2000, when I first started here at Washington Grange as a part-time Care Assistant. Within 2 years, I had been promoted to Senior Care Assistant and then went on to become the Deputy Manager, gaining Level 2 & 3 NVQ qualifications in Care.
Now I am the General Manager here at Washington Grange and I have been here for over 15 years now, and have a great team behind me.

Lynsey Clarke
Deputy Manager
I started working at Washington Grange in 2005 as an activity co-ordinator, with previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020, I enjoy learning new things every day, I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day. I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Michelle Ledger
Head Chef
Hi, my name is Michelle and I am the Head Chef here at Washington Grnage. I started here at the home in 2023 and bring with me many years’ experience as a chef and I am passionate about the delivery of quality food.
Here at Washington Grange we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Washington Grange is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.

Mavis - Resident Ambassador
Resident Ambassador
We would like to introduce you to our ‘Resident Ambassador’ – Mavis.
Mavis has been a resident in the home since June 2023 and takes great pride in her role and was delighted to be asked.
As Resident Ambassador, Mavis welcomes new residents and befriends them as they adjust to their new home, and will also act as a tour guide around the home and invite other residents to the various activities throughout the week.

Deb Thompson
Care Assistant
Hi, my name is Deb Thompson and I started working at Washington Grange in April 2023 and at the start of 2024 I have been training to progress to be a Bank Senior on our care team.

Katie Beer
Care Assistant (Bank)
Hi, my name is Katie and I have worked at Washington Grange as a carer (bank) since 2017. I have also supported the homes activity and domestic team as part of the homes ‘whole team’ approach.
I enjoy my job, supporting our residents, talking to them and making them smile. Its lovely to be a part of an amazing team.

Louise Lowden
Kitchen Assistant
Hi, my name is Louise Lowden, I have been working as a Kitchen Assistant at Washington Grange since 2020 providing food, snacks & beverages throughout the day.

Sharon Hall
Administrator
Sharon has worked in the care sector for a number of years as an administrator
Sharon enjoys her role and loves to spend time chatting to residents and families.
Her hobbies are riding motorbike with her partner, and holidaying in hot climates.
Sharon also lived abroad in her early years as she was married to a soldier.

Alan
Head of Maintenance
Hi, my name is Alan. I am the new maintenance manager here at Washington Grange.
I have been with the company nearly five weeks now, and I have been made to feel so welcome by all the staff, residents and family members.

Denise Morton
Senior Carer
Hi, my name is Denise and I am a senior carer. I joined Washington Grange in 2024 as a carer and have progressed during this time to my current role.
Working in care has always been my passion, bringing a smile to our resident’s faces everyday making a difference in their life’s.
This is the most rewarding job I have had - working alongside an amazing team, they are all dedicated, supportive and hardworking.

Julie Hannan
Care Assistant
Hi, my name is Julie and I am a Care Assistant here at Washington Grange. I have worked at Washington Grange since 2000.
I have always been a carer here and I love my job - I find the role so rewarding. I have my NVQ Level 2 but did not progress to level 3 as I prefer to work on the floor and spending time with our residents.

Lauren
Activities Assistant (Bank)
Hi, my name is Lauren and I joined Barchester in July 2025 as an Activities Assistant (bank) here at Washington Grange. I wanted to join the team as I saw how great everyone worked together, it felt like ‘one big family’.
I enjoy helping the residents and finding out about the past and listening to their remarkable stories, understanding their preferences, and hobbies so we can include in the homes activities programme. Seeing residents smile and interact, keeping them active and stimulated as part of a varied life enrichment programme is important.

Anna Ley
Kitchen Assistant
Hi, my name is Anna and I joined the team at Washington Grange in 2024 as a Kitchen Assistant.
I love working here as I enjoy having interactions with our residents, helping our carers where I am able to as part of a team.
What the staff say about Anna, “Anna is a great team member and an integral part of the kitchen team. Anna is always keen to help and is loved by residents and staff for her positive attitude”.
Useful guides and information

Our Guides
Here to help you make the right decision about your care requirements
Download our helpful guides
Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
Find out more about our care & facilities
Food & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionYour next steps to finding care
Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.
Call our team
Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm
0191 502 9558Send a message
We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online
Our fees and contract
We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.
Burnhope Road, Barmston, Washington, NE38 8HZ
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Find a care homeWorking In Our Care Homes
When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.
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Frequently Asked Questions
Washington Grange Care Home offers Residential care, Dementia care, Respite / Short stay.