Meet the The Warren Care Home Team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Elizabeth Tacliad

General Manager

Hi, my name is Elizabeth, and I am the General Manager here at The Warren. Welcome to our website!

I have a background in nursing in my home country and I have completed my level 5 diploma in leadership and management in health and social care in England. In my 16 years of working in healthcare, I have learnt to lead by example and ensure every resident is treat as the unique individual that they are.

I love working for Barchester and leading the team at The Warren in the care and support of residents to provide first class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care. 

Our door is always open to visitors who want to experience our family-friendly atmosphere and I am always ready to speak to anyone who is starting to explore their future care needs

Jade Labrum

Deputy Manager

I have worked within the care sector for over ten years now. I have experience working within hospitals, dementia and nursing care.

I have been at the Warren since April 2021. I am really enjoying working for the company and I have been welcomed by all the residents and team, making my job role a pleasure.

Mar Meere

Team Leader

Hi, I'm Mar and I have been part of Barchester Health Care since 2015 and enjoy being a Team Leader at The Warren. 

My team and I help our residents to enjoy life to the full by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed. 

Poliana Stenczel


My name is Poliana and I am proud to say I have worked for Barchester for 5 years, in different roles.

I am currently in the process of getting my AAT qualification and am very pleased to have been able to take on this new role, this has allowed me to develop my skills further.

The team at The Warren are excellent, I am proud to be part of such a great group.

Kirstie Tifrani

Activities Coordinator

My name is Kirstie and I am lucky enough to be the Activities Coordinator here at The Warren.

I have many years of experience working in care homes in Activities and leisure and lifestyle roles.

I love being part of the Alice Grange team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Afua Nuakoah Menkah

Head Chef

My name is Afua Menkah Nuakoah, and I am the Head Chef here at The Warren Care Home in Norwich.

I am self-motivated with good knowledge and in-depth understanding in the preparation and presentation of meals with a focus on traditional favourites.

As the Head chef, I take pride in my work and diligent care to ensure daily meals are prepared as per the weekly menu’s requirements. I am a highly organised and have excelled at managing and working closely with the kitchen team and all the staff members to ensure the effective running of the kitchen. 

John Watts

John Watts

Head of Maintenance

John Watts joined the team at the warren as Head of Maintenance in January 2019. John has a lot of knowledge and experience and is always happy to help staff and residents with any maintenance issues.

Lisa Roll

Head of Housekeeping

Lisa is Head of Housekeeping here at The Warren. Lisa started as a Housekeeping Assistant in 2014 and became Head Housekeeper in August 2018. Lisa and her team strive to maintain excellent standards throughout the home.

Sabrina Souris

Sabrina Souris

Admin Assistant

Hi, my name is Sabrina and I am proud to say that I have been part of Barchester Healthcare for over 20 years. I am the Admin Assistant at The Warren, joining Clare to support and ensure the smooth running of administration within the home.  I am the first person most people will meet when visiting and I look forward to meeting many more friends and relatives who visit our lovely home.

Betty Staff

Resident Ambassador

Hello my name is Betty. I oversee and discuss any concerns the residents may have and put forward suggestions to management. I was a school teacher for over 30 years and found a love of painting from an early age, I now paint daily to keep my days full. I started coming to The Warren for respite in 2016 and loved it so much, when the time came, I knew it was right for me, I then moved in permanently in March 2020.

Geoffrey Balding

Resident Ambassador

Hello my name is Geoffrey. I oversee and discuss any concerns the residents may have and put forward suggestions to management. I was in the RAF for 20 years and travelled all over the world, which was amazing.  On retirement I moved into Banking and worked for Lloyds Bank for a further 23 years.  Born and bred in Cambridgeshire, on retirement I moved to Norfolk.  I joined the residents of The Warren on September 2022 and have made some wonderful new friends.

Carl Wright

Senior Carer

Hi, my name is Carl and I am Senior Carer here at The Warren.

Following a long career in teaching children I decided to have a change and follow my passion to look after the elderly.  

I have been working at The Warren for 5 years now. Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit. 

I really enjoy working at The Warren and nothing drives me more than providing the best possible care for all of our residents who choose to make The Warren their home.

Aidan Knights

Peri Chef

Aidan has worked for Barchester Healthcare in the past and has re-joined us at Peri Chef for the area. He brings back a wealth of knowledge in his field and is enjoying the challenge of keeping all our residents happy, healthy and loving the food he serves on a daily basis.