Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Rhiannon Crofts

Acting General Manager

Hello, my name is Rhiannon and I am the Acting General Manager here at The Warren. Welcome to our website!

Care homes and elderly care from Barchester Healthcare

Jayne Smith


Hi, my name is Jayne and I am the Administrator at The Warren. I have worked in the care sector for around 20 years in various roles and have worked for Barchester, first as an Admin Assistant and now as an Administrator, since 2013. I am responsible for assisting the manager with administration and financial systems within the home in accordance with company standards and in compliance with all regulatory and statutory regulations.

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Care homes and elderly care from Barchester Healthcare

Joy Mitchell

Activities Coordinator

Joy started work at The Warren in January 2002 initially as a Care Assistant. Joy worked as a senior carer for six years before joining the activities team. Joy leads a team that offer a varied range of activities and entertainment for all. Ranging from arts and crafts, music and film shows, and local trips out, to large scale family events and social occasions. Joy ensures there's never a dull moment.

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Care homes and elderly care from Barchester Healthcare

Chris Hagon

Head Chef

Chris has been with us at The Warren since 2007 as a Chef and took over as Head Chef in 2017. Chris is responsible for ensuring that our seasonal home-cooked menus are great, the food is superb, the homemade cakes taste like Granny used to make – and that residents' diets offer the choice, nutrition and quality that we pride ourselves on.

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Care homes and elderly care from Barchester Healthcare

Nathan Kidd

Maintenance Manager

Nathan has been the Head of Maintenance since February 2007 and has also taken on the responsibility of home trainer. Nathan has won two Barchester National Care Awards for home trainer of the year 2009 and maintenance champion 2012. Nathan is responsible for ensuring that every aspect of Health and Safety has been observed, that everything is working well and The Warren remains a well-maintained and presented home.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01603 954 094

New care enquiry phone lines are open 8am - 8pm

All other calls 01603 426 170

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157a Wroxham Road Sprowston Norwich NR7 8AF Get directions