Reviews for Thistle Hill Care Home

The home is in a great location staff very caring especially Jan Edwards nothing is too much trouble for her and she treats residents like family.

"My mother has been cared for in this delightful home since November 2021. The staff are extremely personable and caring and I have never had a single complaint or issue regarding my mother's care over the last, almost, three years. She is treated with dignity and respect. Barchester Thistle Hill Care Home is a very well-run home, my emails are always responded to promptly and there is a warm and welcoming atmosphere on entering the home. I would have no hesitation recommending this home to others."

"I cannot thank Barchester Thistle Hill Care Home staff enough for all the their care, support and kindness they have given to our uncle. We have seen him come on leaps and bounds whilst in their care. They have given him 100% care and attention, its a shame he can't stay here. Thank you all so very very much."

A great Nursing home, with specialist support for residents with complex disorders. Set in beautiful grounds near Knaresborough. Friendly staff. Recently inspected as Good by the Care Quality Commission.

"Mum was a resident at Barchester Thistle Hill Care Home from 2019 until June 2024 and celebrated her 100th birthday in their care. The care was excellent, especially during her final days. The staff on Ripley were like family and treated Mum like a family member. Thistle Hill gardens are lovely and peaceful with a wooded area to walk through next to open fields. Highly recommend and many thanks to the staff."

"It was of great comfort to know that my grandfather was safe and cared for in the final months of his life. Thank you to all of the staff who helped him."

"My Mum had lived in the Home for nearly four years. Over the four years, Mum was well looked after and received a high standard of care. Sadly Mum passed away towards the end of February 2024. She received excellent end-of-life care. On the day of her passing the staff were still able to connect with Mum and tend to her needs."

"All staff at Barchester Thistle Hill Care Home showed care and compassion. They were all professional and friendly which helped to make this very traumatic time for the family a little easier."

"My mother never expected to need a care home, but an ultimately terminal illness changed that in April 2023. Thus Mum became a resident at Thistle Hill and I can only say that all the staff went above and beyond to make her stay as pleasant as possible. Nothing was too much trouble, including unusual dietary requirements. She had a room overlooking the beautiful grounds and the bird feeders by her window were visited by a greater variety of wild birds than she had ever seen. There is a wonderful woodland walk in the extensive grounds that Mum enjoyed while she was well enough, particularly the cows in an adjacent field that reminded her of her childhood. When her care and nursing needs increased these were met superbly. Thistle Hill is a care home that is well managed with highly competent staff who really care. While Mum didn't particularly take part, there are a wide variety of social activities offered. Lastly, the basics such as cleaning and catering are excellent too."

"The home is situated in a nice country position. I found the staff pleasant and knowledgable, and willing to help in many ways."

"In all the time my father was at Thistle Hill Care Home, I have been very happy with the care provided. Great communication with my mother if he needed medication. They always had an "open door" policy for family members, and the staff were so friendly and caring. Thank you all."

"My brother is well cared for. When I visit he is always clean and well kept. The staff are friendly and caring. They have a good relationship with him and show patience and understanding at all times. Thank you to all of them."

"The care my aunt received was outstanding. My aunt loved every minute of living at Thistle Hill. She loved all staff and she made some great friends too, loved all the activities and loved to join in. Nothing was too much trouble every staff member goes above and beyond in their roles. The food is fantastic as we have sampled it many times. The warmth and friendliness when you walk into Thistle Hill are so lovely. In my aunties words, "It was walking into heaven". My aunt loved being there right till the end. I cannot thank everyone at Thistle enough for taking such good care of her. We will keep in touch and will be popping in to see everyone. Thank you."

"Absolutely amazing care and truly wonderful, dedicated staff and management. Everyone deserves praise for going above and beyond every single day, supporting my mum and making sure she is looked after and getting her the help she needs instantly when a doctor or hospital is needed for her health needs. When I visit the care home, I feel the positive vibes straight away. So clean, welcoming, and loving. You feel so relaxed knowing your loved one, in my case, my mother, is so well loved and cared for. Thank you to every single member of the team who make this home highly recommended."

"My aunt went to Thistle Hill Care Home for end-of-life care and sadly passed away quite quickly during her short stay. She received wonderful care and we could not have asked for more. All the staff I met were very kind and a real credit to the nursing home. I am so pleased that my aunt was able to spend her last two weeks at Thistle Hill, rather than in a hospital bed. A bid thank you to all the lovely people who looked after my aunt and supported me at such a difficult time."

"After a very long hospital stay (my husband) where he refused to eat, the very first day at Thistle Hill Care Home he began again and never stopped until he left a month later! Lovely staff, kind and efficient, excellent food and a good atmosphere."

"Professional, skilled care in beautiful surroundings. The added magic is the multi-culture of the staff. The care home offers that essential human connection to those living there and their relatives. Our family member experienced end-of-life care that has enabled our family to be closer. We can't thank you enough for the human touch alongside high standards in all aspects. Our loved on died peacefully with dignity and respect with support for the family too."