Meet the Tennyson Wharf Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Sarah Noutch

General Manager

Hello, I am Sarah Noutch, General Manager at Tennyson Wharf. I am a Registered Nurse with 20 years’ experience. I began my career in the NHS working in the medical division. I came to Tennyson Wharf having worked at Barchester’s Lancaster Grange care home as General Manager.

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Tennyson Wharf. I am always available for a coffee and a chat and welcome you to meet our care team and view our home.

Tracie Roberts

Deputy Manager

Tracie began her career within the care industry around 12 years ago when she began working in the community where she worked as a senior carer then a team leader for Age UK. Tracie decided she would like to work in a care home and joined the team at Tennyson Wharf in 2015, just 2 months after it opened. She really enjoys her new role as Deputy Manager, working alongside Louise to support our magnificent team and residents.

Show More

Denise Pashley

Admin Assistant

I have worked for Barchester nearly 6 years.  I worked in the kitchen for 5 years but changed my position within the company and now am an Admin Assistant and love my job.

I love the residents and staff at Tennyson, we are like one big family. 

I am a Mum of 2 plus 2 step children and 14 gran children and 1 great gran child.

Show More

Karen Holmes


Hello I am Karen, I joined Tennyson Wharf in April 2022 as the home`s Administrator, previously I worked for another care provider for 20 years as the Administrator in a Dementia Nursing Home.

I enjoy being able to help and support people and am pleased to be able to do this as part of my job role at Tennyson Wharf I get satisfaction from being able to offer help to our lovely residents and their families with anything relating to finances or administration as well as interacting with our residents on a daily basis to make their lives more enjoyable.

I enjoy spending time with my family and like going for long walks with my dog, I also like travelling and holidays especially to the Greek Islands, Skiathos and Zakynthos being 2 of my favourite destinations to date.

Show More

Claire Twist

Admin Assistant

Claire is an new Admin Assistant at Tennyson Wharf. She loves working with our elderly residents and helping them with all their daily needs and has previously worked as an experienced Care Assistant. 

Dawn Bailey

Head Chef

Dawn is our Head Chef who joins the team here at Tennyson Wharf with a wealth of catering experience. Dawn was military trained and latterly worked in the RAF as a chef. She is passionate about delivering freshly prepared, nutritious meals with a person centred approach. In her spare time Dawn enjoys keeping fit by running and visiting the gym, and she also has a young family to keep her busy.

Show More

Michelle Taylor

Head of Housekeeping

Michelle has over 15 years experience in the cleaning industry before coming to join the Tennyson Wharf team as a care assistant for 3 years before taking on the role as head of housekeeping in July 2021. Michelle loves to ensure the home is kept clean for our residents and their relatives to enjoy when they come to visit. Her favourite part of her job is working alongside a great team and spending time with the residents, learning about their lives and what is important to them.

Show More

Donna Shipman

Donna joined the team here at Tennyson Wharf over 3 years ago with great experience in front facing hospitality roles. Donna is a lively person who spreads happiness within the home with her naturally caring nature. Donna always ensures she takes time to get to know each resident and their loved ones and is always happy to stop for a friendly chat.

Show More

Derrick Andrews

Head Gardener

My name is Derrick, I am the head Gardner here at Tennyson.  I take pride in the beautiful gardens here and love there to be plants of interest and lots of colour all year round.  I enjoy getting involved with our residents and often they help me with the planting and watering.  My job here is a joy not a job.

I enjoy holidays and visiting gardens of interest with my partner.


Show More

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

01522 411 213

All other calls

01522 530 282

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards