Reviews for Sutton Valence Care Home

How do you choose a care home? For us it was that positive feeling as we first looked around Sutton Valence, which to summarise in three words, bright, cheerful and inviting. This feeling continued during my Dad's weeks of respite care at the home, where he really flourished under their care and ultimately leaving happier and much healthier. It was heartwarming to see him engaged in the various scheduled activities during his stay, particularly he looked so happy with a bow and arrow in his hands and also joining in with the singer who visited him in his room - priceless. I want to publicly thank all the wonderful staff and volunteers who made this happen. THANK YOU x.

I recently visited with my miniature therapy pony, Dude, from Mini Horse Heroes, for their summer sports party. The event was filled with fun and laughter. It was wonderful to see how happy the residents were, including those who weren’t able to join in the main area. The bond between the activities team and the residents was truly heartwarming and a real credit to the home.
We're always honoured to bring smiles wherever we go, and this visit was no exception!

My mum was there for seven and a half years, and was looked after absolutely beautifully. The staff are wonderful, caring and empathic. The facilities are very comfortable. I would not hesitate to recommend this home.

I had the pleasure of meeting Robert at Sutton valence care home today ,and what a wonderful place Sutton valence is .
The home is lovely , the staff are fantastic and Robert is amazing such a kind and compassionate man .
From the second I walked in I could see how well everyone was looked after and Robert knew each and every resident and took the time to speak to them and make sure they had everything they needed and wanted , this experience has restored my faith in the care system and I would not hesitate to recommend Sutton valence home to any one .
Thank you to all the staff and Robert for a lovely experience.

The support and care my sister and I received in relation to our father's discharge from hospital following a serious fall was excellent. Professional and compassionate. Thank you.

My mother spent 2 weeks here for respite care A lovely residential home, meticulously kept with such a friendly & welcoming atmosphere. The staff are all very professional, caring, respectful &, most importantly, very friendly people . Providing an exemplary service and always with a smile.
The food is of a very good standard and the activities are varied & always engaging but never any pressure placed on the residents to participate.
My mother was sorry to leave & hopes to return in the summer of possible.

From the moment I stepped through the door, This is a wonderful place, every member of staff is so caring and compassionate the residents are in their home from home given the utmost respect and always given the very best of everything. The dining experience itself was amazing. Robert Dura May, knows each resident by name and greets them as though they are family. A very restorative experience for me in human nature, and how care for those needing care can be.

Sutton Valence Care Home is in my opinion more like a 5 star hotel then a care home. It is always pristine clean, and all the staff are smartly dressed and very well mannered. The property istself is beautiful inside and out. The residents are treated with respect and it is clear that the carers love what they do. The food is always very well done and home made. I am a care home entertainer and I have been made to feel like part of the team. I would definitely want a loved one to stay at Sutton Valence.

"I've been a resident in the home for over 13 years and its the best thing I have ever done. Everyone has a thought about a care home 'my life has to stop' Thats totally the opposite. The home is one BIG Happy family and its the staff that make this. We are treated with respect and encouraged to continue doing what we love. They will supoort in all ways. The Activity Team are doing some awesome activities trying to give us lots of new things to try. maybe we had thought it not possible anymore but with help from them and words, 'Just Give it ago' The Nursing and Care Team on my unit are the most supportive, professional. and helpful people ever nothing is too much trouble. Thank-You."

Adele G
carehome.co.uk rating: 5.00 out of 5

"Facilities very good but of late is has been difficult to enter the building as I have to wait out for long to get someone to me in. Staff are very friendly and always welcoming."

E S
carehome.co.uk rating: 4.58 out of 5

"My mother has received superb care and nursing at Sutton Valence for the past seven and a half years. Staff are empathic and sensitive, providing a calm and comfortable environment. I would have no hesitation in recommending this home."

Juliet M
carehome.co.uk rating: 5.00 out of 5

"Very welcoming - excellent support for visitors - coffee station - chairs. My friend says she is well looked after. She feels safe."

M P
carehome.co.uk rating: 4.10 out of 5

"Since my husband has been here it's been excellent he has put some weight back on as he lost a lot in the last home. Everyone here is so welcoming and happy my husband and all of my family thinks this is a beautiful place it's clean and all of the staff are brilliant we love them all as they care so much I can't say enough nice things about them all, but thank you all."

Veronica C
carehome.co.uk rating: 5.00 out of 5

"I cannot fault the care my mother has received. All the staff have been exemplary. The recent Birthday celebrations that the home organised were wonderful and much appreciated by all the family. Excellent!"

V N
carehome.co.uk rating: 5.00 out of 5

"My father continues to receive excellent care and all the management and staff are always friendly and approachable. I cannot fault in any way the care he has received since day one of his arrival at the home. His health has improved and to hear him praise the staff and the food he gets always brings a smile to my face. Keep up the exceptional work. Many thanks."

S D
carehome.co.uk rating: 5.00 out of 5

"My mum has received such wonderful nursing and care whilst a resident. From the warm welcome, the reception staff give upon entering to the amazing relationships the staff build with not only my mum but our whole family; this place rightly deserves the word home in its title. Covid has made everything difficult but over the last year, staff have worked hard to ensure we have been able to maintain good and regular contact whilst not compromising on health and safety. The management has supported their staff effectively, been personally on hand to help us when needed and I feel sure they truly appreciate what dedication is on display every day. Whilst I won't name individuals, there are particularly special people here for whom this is obviously a vocation and I feel blessed they have cared for, listened to, laughed with and nurtured my mum."

Claire P
carehome.co.uk rating: 4.50 out of 5

"Very friendly staff and welcoming. The care home is clean and well organised, and I feel my friend feels safe and looked after. I'm very pleased with Sutton Valence."

Lygia D
carehome.co.uk rating: 5.00 out of 5