Reviews for Sutton Valence Care Home

I cannot fault the care my Mum receives at Sutton Valence care home. The dedicated staff, in all job roles, treat Mum with kindness, dignity and display genuine warmth and care. Her support extends to myself and immediate family in times of need, of which i am deeply grateful. It is always welcoming and with the organised activities makes a fun, vibrant atmosphere for residents and family alike..Thank you all..

"Excellent care. Fantastic and polite people. Clean and tidy facility. My dad enjoyed his stay here. Only problem was his phone got lost and not found."

"The care team have been fantastic throughout Dads stay - always keeping me up to date with how things are and involving me family - Dad had a particular connection with 'Mary the mechanic' Mary - from myself & the family thankyou for all you have done for Dad so he was pain free"

"Staff were all very good with Mum and the rehabilitation was the best place for her"

"The care is very good, activities I enjoyed thoroughly, I love the food All the staffs are exceptionally caring. I am enjoying my respite stay here."

Before going into Sutton Valence my dad had an ongoing issue with his foot for months which both the doctors and hospital have not been able to cure. Mary has done an excellent job to get this under control and improve it. Thanks Mary

I'd just like to give a shout out to the staff at Sutton Valance Care Home. They had a Christmas fair on 29th November and on walking into the entrance the vibe was such a happy one. The deco was like a warm comfortable 5 star hotel, the staff were friendly, kind and more importantly respectful to the residents. The entertainment [it being a Xmas fair] was given by a brilliant singer who was obviously very popular with the residents. A special shout out to Amy and Debbie. A very uplifting visit. Thank you.

"I have come from New York to visit my brother who entered the Sutton Valence care home in very fragile condition - and non communicative. The care and attention here at all levels has been spectacular and my brother is now talking and eating on his own. I am going back to New York reassured that he is in good, safe hands. Thank you!"

"I was pleasantly surprised at how lovely, clean & well decorated the interior was. Its such a warm & friendly environment. Its very welcoming. The staff are helpful. It's very calm & relaxing. Having Louisa being cared for in such a caring way is extremely reassuring & will speed up her recovery!"

"The care from all of the staff was fantastic. Thank you for looking after my mum."

I can’t say enough good things about this care home! The atmosphere is always warm, welcoming, and full of positive energy. The staff are incredibly kind, patient, and genuinely care about every resident’s wellbeing. They go above and beyond to make everyone feel comfortable and at home. The place is always clean, well-organized, and full of life. Highly recommend to anyone looking for a safe and happy place for their loved ones!

"A very welcoming place: Nice touch to have coffee & cake for visitors. (I drive quite a way). My friend says "I am well cared for here""

"My brother has only recently moved into Sutton Valence Care Home and he has settled in very well. The nursing of the care staff have been very approachable, helpful & kind. The activities team are also doing a great job and very friendly. We found the management and their team to be very proactive after our initial visit to the home. My brother also enjoys his stay & all meals. Thank you."

"Since my mum was admitted her @ Sutton Valence Care I have nothing but positive feedback to give. Everything & everyone from the cleaning personnel right through to the care assistants, nurses, admin, manager, they have all been wonderfully helpful and friendly. You must feel proud of your team here. It's just a real shame that Mum isn't able to enjoy any of the beautiful facilities as she is at end of life :( Keep up the wonderful work & Thank you for all your care xx"

"My mother keeps telling us how impressed she was with the standards of care, cleanliness, and friendliness she received while staying for respite care at Sutton Valence care home. Everything, from the meals, nursing care, and socialisation activities to the decor and communal areas were all to the highest standard, and she felt residents were treated with real compassion and respect. ALL the staff should be praised for providing such a welcoming and secure environment, helping residents feel safe and comfortable during their time in the home. My mum has already said she would like to stay again, perhaps for longer next time, so that really says something."

My mother has just enjoyed 2 weeks respite care at Sutton Valence and has been excessive in her praise for the standards of care and cleanliness at the home. ALL the staff should be commended for their dedication, compassion, and professionalism towards the residents, and for ensuring the highest standards within this home. Personally, I wish to thank them all for looking after mum so well.This is a fantastic nursing home and I can highly recommend it to anyone.

"My brother transferred to Sutton Valence after a long period in hospital. The care he received was exemplary. The staff are so caring and patient. He required complex nursing care, due to advanced Parkinson's, which was managed with such professionalism and compassion. His dignity was preserved at all times and we felt supported as a whole family. We wish he could have had longer to benefit from the wonderful environment and care, but we are so thankful that he was able to spend his last days with you. We would not hesitate to recommend. Thank you for your kindness and support. You are a blessing!"