"May I take this opportunity to thank you, and particularly your staff, for the wonderful job they do in looking after Mum, from your laundry girls, the domestics, the Carers and the Nursing guys (not forgetting the roles that the administrator and maintenance person play), every single one of them plays their part in the overall Care Plan. As you know, I am there pretty much every day and enjoy the experience with Mum, all of the other residents, and your guys, and never once had an issue with their interaction and the help they provide! Caring is what they do, and defines who they are, and you should be proud of them. The above is a copy of an e-mail I sent to the Manager at Seaview Care Home as a general thanks for the service and support they give to my Mum, who has been a resident since April 2015. I am very happy with their care protocol and I know that Mum can be quite difficult on occasion!"
carehome.co.uk rating: 4.58 out of 5