What our families say: Seaview House Care Home
"I cannot speak too highly of the care that the manageress and her staff have given to my cousin since he arrived at Seaview. If it was not for the excellent care given to him I am convinced he would not be alive today. The whole staff give a high standard of personal care that I have not witnessed in other similar established homes. A lot of this is a result of the training given with senior staff supporting the younger ones. I could go on at length."
E Fcarehome.co.uk rating: 5 out of 5
"I was not able to walk when I came here but now I am very active after the care this past few months. They have kept me in touch with my family with FaceTime and garden visits. All the staff have kept us so entertained with their banter and making me happy during COVID. I just want to thank them all."
William Ccarehome.co.uk rating: 5 out of 5
"I am very happy in here and the last few months have been hard not seeing my family but the staff have made me so happy and now I see my family in the garden. I feel lucky to be here."
C Acarehome.co.uk rating: 5 out of 5
"My mum has been a resident for three years and has faced many challenges both physically and mentally. She has faced these with strength and determination, but primarily with the care and kindness shown by the staff of all grades and disciplines. The ongoing COVID restrictions have proved challenging for all, staff, residents and family. I have felt reassured by regular updates form the manager, my observations of screening and the wearing of PPE. Most importantly and reassuringly is my mum continually stating that she feels "safe"."
H Mcarehome.co.uk rating: 5 out of 5
"My father has been in Seaview for two years. The staff are very friendly and approachable, they enable residents to be as independent as possible. They support residents to maintain skills such as using the internet and computers to keep in touch with family and friends. Seaview has an excellent garden where residents can walk in which is essential to there emotional wellbeing and mobility. Prior to the COVID restrictions, the residents were supported to participate in local community events and had many visiting groups and speakers. My father thinks the food is excellent - especially the homemade cakes."
Elaine Gcarehome.co.uk rating: 5 out of 5
"I would like to thank the manager and all the team at Seaview Care home for all their hard work and dedication during the recent pandemic. It has been a very difficult time for all the staff, residents and family members during this incredibly stressful period. As a result of the systems and safety measures that have been put in place, the home has been kept completely virus-free. A huge thank you to everyone at Seaview for keeping my mum safe and sound."
Alison Acarehome.co.uk rating: 5 out of 5
"In this current pandemic, I thought its a good idea to offer my opinion of the treatment my mum receives at Seaview. She has been a resident for over 5-years now, and although weaker, she is as good as I could ever hope for! Now in her 90th year, I marvel at how well she does, and in my view, this is down to the care she receives from every member of staff, from the manager, through all of the roles provided. People tend to forget that there are a number of roles fulfilled by the laundry guys, the domestics, the cooks, the carers, the official role, the maintenance guys and the nurses, all of whom make up a wonderful caring team! I have no knowledge of other care homes, but I doubt the Seaview Team can be bettered, and the caring attitude shows through with every single person. My utmost thanks to you all, and the way you smile though what is a difficult, and dangerous time, and I'm sure that the residents appreciate you as well! Keep safe for them and me!"
Derek Rcarehome.co.uk rating: 4.83 out of 5
"To all the staff at Seaview Care home. I would like to thank the manager and all her team of carers from the bottom of my heart, for all their dedication and hard work looking after my Mum and all the other residents during these extremely difficult times. Introducing video chat as a means of communicating with our loved ones has been a godsend as we can still see and talk to them without being there in person. All the staff are doing a truly remarkable job and are a credit to their profession. Thank you again Seaview care home."
Alisoncarehome.co.uk rating: 4.83 out of 5
"This care home is by far the best. I know it is a purpose-built home which must be better than a conversion. Can I just say that the staff, form the Manager to the Cleaners is superb. The manager has set a very impressive team who are doing a wonderful job. I must also say that the food is first class. From my observation, I cannot fault anything and my wife is very happy at Seaview."
D Qcarehome.co.uk rating: 4.67 out of 5
"I cannot begin to thank the staff at Seaview House Nursing Home for a huge effort they have made to make Christmas day so special. All the staff worked extremely hard to ensure the residents and visitors enjoyed the day as much as possible. Even Santa put on a wonderous show and was fantastic. Thank you Seaview, you have made us very, very happy today and thank you for the loving care you have given to my Mum over the year."
Alison Acarehome.co.uk rating: 5 out of 5
"May I take this opportunity to thank you, and particularly your staff, for the wonderful job they do in looking after Mum, from your laundry girls, the domestics, the Carers and the Nursing guys (not forgetting the roles that the administrator and maintenance person play), every single one of them plays their part in the overall Care Plan. As you know, I am there pretty much every day and enjoy the experience with Mum, all of the other residents, and your guys, and never once had an issue with their interaction and the help they provide! Caring is what they do, and defines who they are, and you should be proud of them. The above is a copy of an e-mail I sent to the Manager at Seaview Care Home as a general thanks for the service and support they give to my Mum, who has been a resident since April 2015. I am very happy with their care protocol and I know that Mum can be quite difficult on occasion!"
Derek Rcarehome.co.uk rating: 4.58 out of 5
"My mum is extremely well looked after and the staff are absolutely brilliant with her. I have complete peace of mind knowing that she is in safe hands. There is always a member of staff on hand to help her should she need the assistance of any kind. As a result, my mum is a lot happier and more settled in herself."
Alison Acarehome.co.uk rating: 5 out of 5
"Since my admission in November 2017, I have been cared for in a professional and caring way. All staff, including carers, management, housekeepers and kitchen have made me welcome and do their best to accommodate my needs. It is nice the home have a laugh with staff, getting to know them and we hear stories about our families and holidays."
V Wcarehome.co.uk rating: 4.92 out of 5
"My husband has had several respite breaks at Seaview House and even though his condition led to some very challenging behaviour on his part, I couldn't praise the staff highly enough in the way they cared for him. It is very hard when you need to leave a loved one in someone else's care, but it was made easier seeing how quickly he settled and how relaxed and 'at home' he clearly was when I came to collect him. The only negative thing for him is the distance from home, so I reluctantly have asked for respite closer to home, though I would recommend the service shown by staff and management to anyone considering Seaview House and reassure them that their loved one would be in safe and caring hands."
Lesley Wcarehome.co.uk rating: 4.58 out of 5
"Quite simply it is an excellent home and one which I am very happy with. The staff are truly lovely and we feel completely at home here. Food is very good and the care is of a high standard throughout. Outstanding is the warmth, friendliness and help from the staff at all times. It is easy to recommend the care home."
Robert Fcarehome.co.uk rating: 4.92 out of 5
"My mum moved into Seaview Nursing Home around two years ago and has been very happy here. Very recently she has had a spell in hospital and since returning to Seaview she's improved no end. Nursing care is excellent in Seaview, staff are quick to pick up and act on any concerns they have, care staff are welcoming and have good relationships with residents and visitors alike. Seaview provides a relaxed, safe and happy atmosphere for residents and I'm very fortunate to have been able to have my mother cared for here. The manager is very approachable, knowledgeable and supportive."
Shona Bcarehome.co.uk rating: 4.92 out of 5
"My partner has recently moved to another care home having spent a year at Seaview House Nursing Home. My partner has dementia. I was happy with his care the staff were attentive and caring. I always felt that he was safe and cared for in every way. The management was supportive and always available if I needed advice and kindness. As the partner with no immediate family near I would have struggled to cope without the care myself from the staff. I was always informed about the health or problems relating to my partner. I never had any worries about his care. The recent move was to his being nearer as my visits involved tiring long journeys."
E Ncarehome.co.uk rating: 4 out of 5
"At the most upsetting time, watching dad become settled has reassured me that his every need is met has made dealing with his condition so very much easier. The care he receives daily is exceptional and they can't do enough for him and me as a family member. He is treated with great dignity and I am so grateful. Thank you."
Fiona Bcarehome.co.uk rating: 5 out of 5
Dear Wendy and all staff,
May I say a very big thank you to you all for all that you have meant to me over the past six years. In caring for her the way that you did, in keeping me informed if changes in her condition occured, in allowing her to remain comfortable - often very happy despite her failing mental state - and well presented, afforded me a peace of mind that I could not have had otherwise.
It has always been a joy to be amongst you all. Often the circumstances are not of the best in a care home, where illness and death are natural progressions. But these are an integral part of our human lot, and what is important is how they are accommodated. At Seaview, I have always been made to feel welcome, in surrounds that were happy, colourful, attractive and intriguing in many ways, and staff and residents alike, I have felt to be dear friends.
I must also say how touched I was by the beautiful card and bouquet of flowers you sent me. The bouquet was as nice as I have ever received and remains fresh and beautiful.
My hopes and prayers go to you all for the continuing success of the work at Seaview House.
Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.
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