Reviews for Rose Lodge Care Home

The minute you walk through the door at Rose Lodge, you are made to feel like part of the family. A very warm welcome awaits and it is clear to see why the Residents we have the pleasure of entertaining are always so happy too!

Every member of staff we come into contact with take the time to say hello but one member of staff in particular goes out of her way for us every time we visit and it is obvious to see just how much the Residents adore her and that she adores them too. Activities Co-Ordinator Jane is an invaluable asset to Rose Lodge and we are very grateful, and honoured, that she books us to entertain the Residents time and time again. Hearing stories of what they have been up to is always great fun and something we look forward to each time we visit!

Since returning to Rose Lodge once restrictions were lifted and entertainment was allowed once again, we have found the safety measures in place exceptional.

Having had the pleasure of meeting many staff, residents and relatives over the last few years at Rose Lodge Care Home, we would have no hesitation in recommending them.

As a specialist equipment provider to Rose Lodge Care Home, my experience of going to the home has been brilliant. As soon as you walk in the door you are offered a coffee and greeted by the amazingly friendly staff.

Everyone is so passionate about caring for their residents, it must be a great place to reside and work. The residents are very well looked after and I always enjoy visiting the home and doing everything we can help Megan and her team deliver the high standard of care they should all be so proud of.

Keep it up Rose Lodge!

I organise a Social Arts & Crafts Group which takes place at Rose Lodge. Residents come along and join us to knit, draw, play dominoes etc. We mostly just enjoy the social side, chatting and drinking tea. Oh…I meant to mention the cakes! There is such a lovely atmosphere from the moment we enter the door
Marion Group leader, Wisbech u3a

"My mother lived at Rose Lodge for 3 1/2 years. She died on 29th April 2025 peacefully. I was touched by how affected all of the staff were at her passing. I was very impressed by how little I was expected to do. They arranged for all unwanted items to be cleared from her room and nothing was too much trouble. Representatives & residents came to the funeral and a wake held at the home. I couldn't fault the treatment given by Rose Lodge."

Judith M
carehome.co.uk rating: 5.00 out of 5

"I visited Rose Lodge every week my partner was there with a female friend/driver - we were both very impressed by the care and facilities, especially by the carers cleaning and catering staff. Even the corridor had interesting pictures and objects and there was a lovely dining room. Of the caring staff - a male who seemed to understand someone who could be difficult - Thank. His room overlooked a lovely garden which he loved. I have no complaints and offer grateful thanks that his last weeks of life were as comfortable as they were."

Jean M
carehome.co.uk rating: 4.58 out of 5

"Mum was at Rose Lodge from July 2024 until January 2025 and we'll always be grateful to all at Rose Lodge for everything they did for Mum. The care and love that the staff gave to Mum from the day she arrived through to January will always mean so much to us all. Over those few short but treasured months, they built such amazing relationships with Mum that they became good friends and even like a second family to Mum. So many of the staff also always showed kindness and thoughtfulness to my Dad and the rest of us on our many visits to see Mum over that time. We always felt at home when we visited. Overall there really are no words that could thank them enough."

Nathan R
carehome.co.uk rating: 5.00 out of 5

"My friend has been in the home 6 years and loves it here. They join in all activities and sometimes just like to watch. They have made a lot of friends here and they enjoy the nice food. All the staff in the home are very friendly and my friend's room is always kept very clean. My friend loves sitting in the lovely garden in the summer, and likes to be with people and doesn't like being on their own. My friend feels safe in the home."

Cheryl H
carehome.co.uk rating: 4.42 out of 5

"I have enjoyed my time here. Love the staff."

R R
carehome.co.uk rating: 5.00 out of 5

"The home has excelled itself during the challenging times of Covid 19. Even though I have only just been able to visit my brother again inside, their professionalism on the issues has been second to none. They have encouraged Skype and telephone calls, to which they have helped him to do, as he is unable to do by himself. The Garden visits last year were carefully managed. He has settled extremely well into the home and very happy that he was allowed to bring his own large screen into his bedroom as he avidly watches TV. The room itself is always clean and in all fairness, the whole home is always clean. The staff have always been approachable, friendly, and caring, which is a positive as I can't be with him 24/7 - never ever, had any qualms about leaving him. My brother's health and well-being is in safe hands with the home. He has no complaints about the food, he remarks, that they even cut it up for him! The home offers a varied programme of events, which he enjoys."

Allan G
carehome.co.uk rating: 5.00 out of 5

"I cannot thank the amazing staff of Rose Lodge enough for the care they have shown to my amazing 91 years young mum; she has come back to life since she arrived here just before the first lockdown. She loves the music provided. Simply the best!"

M W
carehome.co.uk rating: 5.00 out of 5

"I cannot fault anything here at all. Staff, without exception, are fantastic. Nothing is too much trouble. Foos marvellous - care faultless. He is very happy here."

Judy R
carehome.co.uk rating: 4.80 out of 5

"My dad was always clean and was always looked after. He seemed happy and settled and enjoyed all the staff that cared for him."

Julie H
carehome.co.uk rating: 4.92 out of 5

"My dad was transferred from the hospital for respite to Barchester Rose Lodge Care Home. The staff are very friendly and approachable. I called the staff every day as, as a family, we were unable to visit as my dad had Covid-19 and nothing was too much trouble. Excellent care, we cannot thank the staff enough. My dad enjoyed his time in the home and was very complimentary of the food and the staff that looked after him. A special mention to four members of staff, we are very grateful. Dad has put on weight and has made a fantastic improvement due to his care."

Lesley C
carehome.co.uk rating: 5.00 out of 5

"Rose Lodge was the first place in many years he was able to call home. The management and staff work tirelessly at Rose Lodge. The standard of the home is very high and has a very good feel to it. Thank you all at Rose Lodge for the care you gave to my brother."

Richard G
carehome.co.uk rating: 5.00 out of 5

"Very good care. The home is very clean and smart, just like a five-star hotel. Food excellent, lots of choices. Staff friendly, go above and beyond to help you, even when short-staffed."

Patricia G
carehome.co.uk rating: 4.67 out of 5

"My father-in-law enjoyed his respite stay at Rose Lodge. This is the second time on respite; he loves the food and is well looked after."

R R
carehome.co.uk rating: 5.00 out of 5

"My brother was only with you for one week before he sadly passed away. His care was exceptional from all departments staff and the same care was given to us his family."

J W
carehome.co.uk rating: 5.00 out of 5

"I enjoy living here, the food is good, the staff are happy and always help me. It feels like a hotel, when I go to the cafe area there is always someone to talk to. Gardens are really well kept and look fantastic in the summer."

Alan R
carehome.co.uk rating: 5.00 out of 5

"Thank you to all involved in dad's care. He has put on weight, is content and settled. He is treated with respect, and we feel very involved in all matters of his care. We are very lucky that dad's stay coincides with easier visiting regulations, and we are made to feel welcome. A very caring, and homely care home, which is very well managed."

Dee N
carehome.co.uk rating: 3.75 out of 5

"I came for a week and I love it. I had my hair done and watched the banjo man. Staff are lovely and they feed you well."

J L
carehome.co.uk rating: 5.00 out of 5

"My experience is always positive when I enter Rose Lodge. A bright clean building it was purpose-built with wide corridors and tasteful decoration throughout. All of the staff are caring and friendly."

Heather W
carehome.co.uk rating: 4.75 out of 5

"I love the staff here. The garden is nice."

C K
carehome.co.uk rating: 5.00 out of 5

"Mum is safe and happy there which makes me happy. Staff are kind, food looks nice and mum has gained weight. Activity team engage mum and management are present and leads well. Home is clean and gardens are well-tended - when can I book in!"

S G
carehome.co.uk rating: 5.00 out of 5

"My brother-in-law has been been a resident here since September 2019. From day 1, he received a very warm welcome from all the staff, they did not know him beforehand. Their friendliness helped him to settle in very quickly, which put other family members' minds at rest, as to whether we have made the right decision. Even on bad days, when he has been poorly, the staff have treated him in a very caring manner and they have been professional at all times. When I have chatted with him, he has enjoyed all the meals that have been served, they always look appetizing. It is a shame that we can't visit at the moment, as the cakes were always nice, with a cuppa. The programme of events that the home holds have appealed to him and he actively looks forwards to the Bingo! Even during the challenging times of Covid, the staff have been very good, helping him to make phone calls/Skype calls when visiting was prohibited. With regards to Covid, the home has been actively on the ball with this."

Rachel C
carehome.co.uk rating: 5.00 out of 5

"My father was admitted to Rose Lodge for a short-term recovery period, funded by social services, following a lengthy hospital stay. I was very impressed with the care and support given to him and me. I would be very happy to use this care home again, if needed."

Jane H
carehome.co.uk rating: 4.70 out of 5

"I like it here."

J L
carehome.co.uk rating: 5.00 out of 5

"Whilst visiting my father, the staff are friendly. My father is well cared for; his room is clean and well looked after. My father is treated with respect and dignity, and his likes and dislikes are known by the staff, which shows they have taken the time to learn about my father. It gives me reassurance and comfort to know he is looked after very well by the staff. They have a full range of activities in the home, and the activities coordinator goes the extra mile. The manager and all the staff do an amazing job - can't praise them enough; thank you."

Belinda M
carehome.co.uk rating: 4.58 out of 5

"I cannot thank this care home enough for what they have done for my dad. He has thrived in Rose Lodge. My dad could not walk after being very unwell in the hospital, he is a new man after 3 weeks here. Walking to dinner and enjoying having cups of tea in the cafe area with other residents. The staff can't do enough for him from cleaners, carers, nurses, activities lady, hairdresser and cooks! The lovely happy staff speaks volumes. Made me very welcome when visiting also. Thank you so much."

J C
carehome.co.uk rating: 5.00 out of 5

"My auntie went to Rose Lodge Care Home for end-of-life care. My cousin and I found the home to be excellent. The room was lovely and all the staff went out of their way to help the whole family. I would definitely recommend Rose Lode as an excellent place for anyone's loved ones to stay. Thank you to everyone."

Beverley J
carehome.co.uk rating: 5.00 out of 5

"The respite care afforded, at short notice, to both my parents-in-law was excellent overall. The staff were friendly and encouraging. Everyone was chatty and raised spirits. The food was enjoyed very much by both of them. It was nice to see how clean everything was. My husband and I wish to share how grateful we were at a difficult time. Many thanks to all the staff."

E H
carehome.co.uk rating: 4.67 out of 5

"Since 7th December, when Mum came into Rose Lodge, every visit has been excellent in terms of staff attitude/attitudes to myself and to Mum (as we are all on the journey). However, today felt moved to write something. First was the lady who was trying to get Mum to eat something; her kindness, caring and love even were just so touching to watch, that I could have hugged her. Then another staff member, when she needed to change her pad, just such a loving attitude towards Mum. Then so good to me regarding explanations of things, both were exceptional."

Barbara B
carehome.co.uk rating: 5.00 out of 5

"This nursing home I cannot fault quite reluctant to visit as I've had a bad experience with another nursing home with the close friend of mine but the minute I walked in the door they were friendly, professional and the home is light it's clean the food is amazing and my neighbour has never been so relaxed and so happy. Every member of staff and I mean every member of staff has a smile on their face they're welcoming you walk through the door with fresh coffee if you want it I just think it's amazing and I want to thank every single one that works there."

Lynda H
carehome.co.uk rating: 5.00 out of 5

"My mum moved into Rose Lodge in August 2023 for two weeks of respite, but at the point of her return home, she said she wanted to stay. She died at Rose Lodge in February 2024. The time she had in Rose Lodge was for her and her family, mostly a very positive experience. Mum found a new lease of life. She began to engage in various activities and enjoyed socialising with staff and other residents. Although Mum is not here to give her comments to this review, she had frequently told us that the staff were all lovely and she liked that she could have as many cups of tea as she wanted and didn’t have to pay a penny! Mum always greeted us with a smile when we visited and she had lots to talk about. I will always remember that she took up knitting again, something she used to do when we were children and it was lovely to see her enjoy this once more. Without exception, the staff were all amazing, and I will forever be grateful that Mum spent the last six months of her life at Rose Lodge."

Dena W
carehome.co.uk rating: 4.83 out of 5

"Every single staff member works hard to make Rose Lodge a safe and comfortable home, as well as a welcoming place to visit. It is a warm and friendly environment and the care/activities/support etc. provided is wonderful; I'm very grateful to everybody who works here."

Daisy W
carehome.co.uk rating: 5.00 out of 5

"I came to Rose Lodge and I have found love and kindness from everyone. I am treated with respect and dignity."

A H
carehome.co.uk rating: 5.00 out of 5

"Mum went into Barchester Rose Lodge Care Home for respite but felt so safe and well cared for there that she stayed. She always said how lovely all the staff were and how nice it was to always have someone around if she needed them. From the moment she moved in, we all felt a sense of relief to know that she was safe. But so much more than that too. We started to see her join in with things again, whether that was knitting, bingo, arts and crafts sessions or singing along to the singers who come into the home regularly. A part of her we’d known as children came back to us all. Always on her terms though! If she didn’t want to join in, there was nothing on earth that could persuade her - but the staff soon got to know her character and knew how to get the best from her. Person-centred care is something Rose Lodge is particularly good at, for the residents but also for their loved ones too. So thank you to every member of staff who looked after Mum and us so wonderfully. I will be forever grateful."

R W
carehome.co.uk rating: 5.00 out of 5

"All the staff I admire for their care and understanding, I can only give a five-star report. Exceptional, always happy, even though the pressures they must go through day to day. Good parking facilities and in general, the home is kept to a very high standard."

Allen G
carehome.co.uk rating: 5.00 out of 5

"Mum was transferred to Barchester Rose Lodge Care Home after a three-week stay in hospital. Mum was not fully fit and was anxious and frightened. She soon settled in her comfy room and began to integrate with other residents, gained weight, joined in activities and flourished. A room became vacant and Mum moved downstairs for several weeks respite care. Her room was comfortable with an interesting view over the car park and garden, where she enjoyed watching the comings and goings of staff and visitors. The staff would always smile and wave. The staff have been amazing, Mum felt loved, respected and very well cared for, she also felt very safe. I was always kept updated and felt very happy that she was surrounded by such loving, dedicated and genuine people."

Lyn A
carehome.co.uk rating: 4.67 out of 5

"All the staff are always very friendly and helpful, activities are varied and the carers do more than "just" duty."

J B
carehome.co.uk rating: 5.00 out of 5

"My dad arrived at Rose Lodge on the Friday with a warm welcome from all members of staff and made us all feel very welcome, especially for our mum. Dad didn't have long at Rose Lodge before he passed away but I know he would have loved it there and would have joined in all the activities."

Paula K
carehome.co.uk rating: 4.58 out of 5

"I feel the care and understanding of my parents is very good, they keep me informed if any problems occur, any concerns I have they act upon them straight away. The staff are very friendly and helpful. The rooms are kept very clean and the gardens are lovely for the residents to enjoy. The food is also very good."

J T B
carehome.co.uk rating: 4.42 out of 5

"My dad came to stay at Rose lodge for respite care from hospital. At the time of arrival, my dad was in a confused state and very weak and needed to completely rest and get his energy levels back to normal. On arrival, the staff made him feel very welcome, he arrived just after teatime but within 30 minutes of arriving he was having some tea. I could not believe the difference in my dad after a couple of days he had improved so much, the staff were always popping in to make sure that he was Ok, food and drinks as and when he wanted them. If he had not met a member of staff before they would always introduce themselves before entering so that he knew everyone. My dad stayed for around 7 weeks and in that time his energy levels improved 100% and this is owed to the fantastic jobs that all the staff do. I know that the home has an employee of the month but in our opinion, I think they all deserve to be employee of the month as nothing was too much trouble for them."

Tracey B
carehome.co.uk rating: 4.58 out of 5

"Whenever we arrive to visit mum we receive a warm welcome from staff. Mum's care is tailored to her needs and the staff know how to get the best from mum. I feel confident that staff would contact me if they need to and that I can talk to staff about the care mum receives."

Helen H
carehome.co.uk rating: 3.67 out of 5

"I am always welcomed from office staff. The manager knows who I am and who my mother is and I feel that she is approachable if we had any queries. The care staff always tell me how she is doing, what she has eaten and whether she has been drinking or not. Mum has dementia and is not able to communicate this to me. I feel happy that I know they will contact me if there are any problems or if mum needs anything."

J C
carehome.co.uk rating: 4.42 out of 5

"What a wonderful care home Rose Cottage is! The staff all across the board could not be improved upon for their kindness, compassion, attention to detail and overall happiness that is infectious within its walls. Mum did not spend long with you sadly, but the warmth you extended to us all during a very difficult time was incredible and much appreciated. We cannot thank you enough or praise you enough and will never forget the atmosphere you instantly created on our arrival until and beyond the day mum died. Manager, staff and everyone, be very proud of what you achieve and the impact you must have and have had on so many people over the years. You pulled out all the “stops” for us in our hour of need and took away our fears and distress by enveloping us within your warm, safe arms. I would like to think that your home could be nominated for outstanding service to the families you accommodate at what is often their most difficult time. Many, many thanks."

Kay B
carehome.co.uk rating: 5.00 out of 5

"Friendly care home with helpful staff. Problems solved quickly when needed too. Excellent activities available to all residents."

Henry
carehome.co.uk rating: 3.58 out of 5

"All very kind looked after well, eats well what more could we want, also know he is safe."

J J
carehome.co.uk rating: 3.83 out of 5