What our families say

Barchester Rose Lodge Care Home Recommended on carehome.co.uk
We score 9.5/10

19 Reviews

Barchester Rose Lodge Care Home Recommended on carehome.co.ukLatest Your Care Rating report

16 June 2016

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"Friendly care home with helpful staff. Problems solved quickly when needed too. Excellent activities available to all residents."

carehome.co.uk rating: 3.58 out of 5

"I went to Rose Lodge to see my Aunt for the first time after she was moved there last month. I was very impressed with how welcoming the reception staff were. The lady knew exactly where to send me and the carers I spoke to while I was there knew all about my Aunt and how she was getting on. They are all lovely and I am so pleased that she is being well looked after. I was anxious about her going into a home but I think I might reserve a room for me for when the time comes!"

Sally S
carehome.co.uk rating: 4.42 out of 5

"All very kind looked after well, eats well what more could we want, also know he is safe."

carehome.co.uk rating: 3.83 out of 5

"My dad came to your care home last year after his wife passed away and although it was a hard decision for me to make I knew in my heart it was the right thing to do. The care is excellent, the staff can't do enough for Dad and there is a nurse on duty if he needs her. The warm and friendly staff always treat my dad with the utmost respect, knocking on the door before entering, always popping in to see if there is anything that he needs. When I visit they are always cheerful and kind to me and I know if I am worried they are also there for me. The gardens are immaculate and Dad has a lovely view from his room window. The meals are really lovely, beautiful dining room. Thank you to all the staff for continuing to care for Dad."

Sue H
carehome.co.uk rating: 4.83 out of 5

"Immediately made to feel welcome and absolutely nothing was any problem not have anticipated such help and support. The whole immediate impression was a place full of warmth and genuine care for residents. This feeling came from management and at every level. Every single member of staff was ready with a smile and genuine greetings and welcome. Totally amazing! Immaculate accommodation a really beautiful environment for people in their autumn and winter days."

Kay B
carehome.co.uk rating: 5 out of 5

"Thank you to all at Rose Lodge especially your Activities Coordinator, for making my father's 90th birthday such a special occasion with a wonderful afternoon tea party. Family and friends were invited to celebrate with him and you so thoughtfully created a lovely atmosphere with bunting, sandwiches and an amazing cake. The afternoon was made even more delightful with a live musical performance featuring the 'Banjo Man'. My father is always keen to tell us how well he is looked after at Rose Lodge and how grateful he is for the care and attention he receives from all the staff that are in contact with him. On behalf of his family, I would like to echo that sentiment and also add our sincere thanks and gratitude for the continuing care and attention that you provide."

carehome.co.uk rating: 5 out of 5

"My husband has resided at Rose Lodge for what now seems a lifetime, 12 plus years and I also feel that it is now my home too. The mere fact that he always wears a most beautiful smile, tells me that he is as happy as he can possibly be. The warm and friendly staff, who now seem part of our family, have always treated him with the utmost dignity and respect. They always afford me the same friendliness and concern, right from the moment I walk through the door at reception, with my little dog Pippin, who always visits with me. I am given help to my husband's room, with carrying bags etc. and most of the time, I am given a much-appreciated cup of coffee, by two very special young ladies. I am sure that such service is not always provided in care homes, but Rose Lodge do go above and beyond the call of duty, I would recommend this care home to anyone who needed such placement and I sincerely believe that their welfare and care in general, would be in very good hands."

Lucille H
carehome.co.uk rating: 4.25 out of 5

"I have been a resident here since my admission on Friday 24th March 2017. My initial impressions of this establishment were considerably more than favourable and throughout the period of my domicile here I can truly record that I have not experienced an occasion which prompted me to regret the decision I took (based on my elder daughter's strong recommendation) to move into here. A return home was out of the question due in part to my condition but mainly because I lost my wife ten years ago and could not envisage how all my needs could/would be coordinated. In essence from my point of view Rose Lodge was, is, and will be the place for me. Thoughts for the future; to set aside a small room for physical training with installed equipment including - treadmill, fixed cycles, cycle pedal equipment open on specific days with professional in attendance."

Frederick S
carehome.co.uk rating: 4.67 out of 5

"I feel the care and understanding of my parents is very good, they keep me informed if any problems occur, any concerns I have they act upon them straight away. The staff are very friendly and helpful. The rooms are kept very clean and the gardens are lovely for the residents to enjoy. The food is also very good."

carehome.co.uk rating: 4.42 out of 5

"My mother has been in Rose Lodge for almost one and a half years; after leaving hospital. Rose Lodge has proved itself to be a superb care home. Excellent facilities, lovely caring staff, and superb grounds and gardens. Residents and visitors alike are always treated with respect and courtesy. Overall, I would rate it as the best care home I have had experience with (with other family members who were in care). The number one choice as far as myself and my family are concerned. Well done Rose Lodge!"

Michael R
carehome.co.uk rating: 5 out of 5

"My family have been delighted with Rose Lodge for my mothers care. She is happy and all staff show the same care which is excellent. I would be happy to recommend this home to anybody who is in need of constant care."

Marion C
carehome.co.uk rating: 5 out of 5

"I am happy with the care my mum gets. A nice place for her to live."

carehome.co.uk rating: 4.08 out of 5

"The care that my friend has received has been simply perfect. The wonderful love that has been shown is beyond words. Barchester Rose Lodge Care Home is the standard to which all care/nursing homes should strive to achieve. My dear friend could not have received better care, I am so very grateful."

David N
carehome.co.uk rating: 5 out of 5

"Good care sometimes under difficult circumstances, think you do well."

Bernard R
carehome.co.uk rating: 4.67 out of 5

"Everyone kind and supportive. Nothing is too much trouble, very helpful."

Norah D
carehome.co.uk rating: 4 out of 5

"Rose Lodge is a very well run home. Always a very warm welcome, good food, pleasant staff and clean rooms. Would recommend to both family and friends."

Carole W
carehome.co.uk rating: 4 out of 5

"My wife transferred from another home in the Spring of 2015. Her arrival made an immediate difference to this care home. She asserted herself very openly and effectively, leaving little room for doubt as to her expectations for this home. Despite having been faced with a considerable number of problems in her later years she has coped more than adequately with all of them. Her presence is very visible and the only drawback is that she is not present at webchats although she is always within easy contact by email or mobile phone. She deserves every encouragement and she has has welcomed a quite large contingent of staff members. She full merits any gesture of encouragement."

Neil M
carehome.co.uk rating: 4.67 out of 5

"I would like to thank the staff for the care they give my mother who moved into Rose Lodge six weeks ago. Part of mum's old sparky character is still there and can be seen and appreciated by the staff who encourage her to sing and enjoy her music. This is the one way mum expresses herself. The staff were wonderful in helping plan a family birthday party for my mother in the home, allowing us to bring in our own entertainer - an Elvis singer. The events organiser, the kitchen staff who prepared a delicious buffet, and the hairdresser who came in on a Sunday morning to make sure mum's hair was perfect, were all fantastic. Thank you! I also appreciated when Rose Lodge sent in a member of staff to care for mum when she was going through a very bad time in hospital suffering from pneumonia and was very severely dehydrated. At my request, and at an additional cost, a member of staff went in a Sunday and spent the day giving mum 1-1 care that she desperately needed to aid her recovery."

carehome.co.uk rating: 4.58 out of 5

"Mum has been a resident at Rose Lodge for over two years. During this time, her confusion has sadly worsened and her need for nursing care has increased. The staff at rose Lodge have been first class and have always stepped up the level of support as mum's needs have increased. All the staff (carers, nurses, cleaners, administrators, managers) have shown tremendous compassion and kindness. I could not be more grateful."

Nick M
carehome.co.uk rating: 4.58 out of 5

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