"My mother, who had severe dementia, spent the last four and a half years of her life in Oakland's Elms Avenue. The care given to her, and the support given to me, was always superb. The large purpose designed bedrooms, multiple lounges, rural setting and garden landscaping are very pleasant, but it is the staff who really make the home outstanding; not just those officially involved in front line care (who are great) but also catering staff, cleaners, back office staff, etc who all treat the residents with a kindness, friendliness, affection and respect that goes way beyond mere duty.
Having looked at a large number of other homes before my mother went to Oaklands, and spoken to other relatives who had experience of other places, I'd be very surprised if there was a better home in the area, or possibly any area."
carehome.co.uk rating: 5 out of 5