Meet the Oak Grange Care Home team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Karen Fitzgerald

Karen Fitzgerald

General Manager

Hi, my name is Karen, and I am the General Manager here at Oak Grange. Welcome to our website.

I qualified as a mental health nurse in 2010, and since then have always worked within the private sector, firstly as a nurse, then unit manager, and eventually as a home manager and regional manager. 

Prior to becoming a nurse, I worked in administration management and spent 10 years in education, working with young people who struggled with social, emotional and behavioural skills. I have a keen interest in studying emotional intelligence and enjoy personal study looking into various mental health therapies.   

I am proud and privileged to have had the opportunity to nurse and care for our elderly generation, and I hope to continue to do so for many years to come. 

Alison Clarke

Alison Clarke

Deputy Manager & Clinical Lead

Hello, my name is Alison and I am the Deputy Manager and Clinical Lead here at Oak Grange Care Home.

I have been fortunate to have a career in nursing that has spanned both the NHS and private sector since 1994. I joined Barchester in 2015 and was privileged to start my employment as a General Nurse and be promoted to Community Manager, then finally to Deputy Manager & Clinical Lead.

I have a passion for the care of older people and I endeavour to provide a homely atmosphere for residents and their families, whilst also promoting high standards of evidence-based clinical care.

We have a fantastic team here at Oak Grange who are all committed to delivering the best possible care to those we support.


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Francesca Cady

Francesca Cady

Community Manager

I qualified as a Registered General Nurse in 2011 and have been working in the care home sector since 2011. My employment started as a Care Assistant in a residential home; I continued to work there part time whilst training to be a nurse. My experiences in this care home made me passionate about elderly care, which is what I decided to focus my career on.

I am now the Community Manager in Oak Grange's General Nursing Community and I have enjoyed making a difference to the lives of residents; my goal is to ensure that people in my care enjoy their time at Oak Grange.

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Diana Foxall


I have been working for Barchester since Oak Grange opened its doors in 2012. I live very local to Oak Grange so close that I watched the building grow week on week and often said to myself I am going to work there, and here I am. I was I consider myself to be extremely privileged to work with such wonderful people, full of humour with wonderful stories to tell. I know its a cliché but we are like one big happy family, I love being here!

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Cath Vernon

Unit Manager - Terrace

Hello, my name is Cath and I am the Unit Manager for our Memory Lane Residential Unit.  I have worked at Oak Grange since 2012 and strive to improve the quality of life for our Residents to make their day as full and comfortable as possible.  I am proud to pass on my skill and knowledge to my team and am always here for relatives to help and support them through both difficult and good times in any way I can. 

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Kane O'Neill

Unit Manager - Jubilee

Hi, my name is Kane and I have worked at Oak Grange as a Care Assistant, then Senior Carer and more recently as Unit Manager on our General Residential community.   I love working as part of our wonderful team and strive to make the lives of our lovely community as safe and enjoyable as possible.   I look forward to meeting you when you visit our home.  

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Trish McGing

Administration Assistant

Hi, my name is Trish and I am one of the Admin Assistants at Oak Grange.   I have worked her since January 2019 and love my job.  I am based in the Reception area of the home which means I get to meet and greet all of our visitors and regularly get to chat with our residents as they pass by.  My job is varied and there are many aspects to what we complete as a team, but no two days are the same and there is rarely a quiet moment, but I love the hustle and bustle and always have a smile for everyone. 

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Simon Burns

Head Chef

I have worked at Oak Grange since 2020, my team provide a high standard of cuisine for our residents and believe mealtimes are a special time for our residents to socialise and have some fun, I enjoy talking to the residents every day to ensure I am up to date with their preferences.

Felma Patio

RGN - Nurse

Hi, my name is Felma and I am one of the team of nurses here at Oak Grange.   I look after our residents on the Memory Lane Nursing community and enjoy my job very much.   I work within a wonderful team and like to encourage cooperation and good communication.  I strive to create an atmosphere that feels welcoming for everybody.

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Claudia Godinez

Activities Coordinator

I joined Oak Grange in 2020. I work alongside Heather as an Activities Coordinatorsand support our residents with our life enrichment programme.  

The team has created a lovely culture within the home; we all work together to give our residents the best possible experience. We provide a stimulating and socially active environment, and we have an awareness of our residents' preferences, so we can deliver a person-centred programme to each and every person.

Our group activities are important to us and the residents love these interactive sessions held in the home.

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Anna Jefferies

Head of Housekeeping

I have worked at Oak Grange since 2020, I love spending time with the residents especially when they want to help me with the domestic duties, myself and my team work hard every day to ensure the residents environment is clean, tidy and a relaxed space for them to socialise.

Julie Boote

Care Practitioner

Hello, my name is Julie and I have been working as a Care Practitioner since 2018 but have worked with Barchester since 2015.   I work primarily on the nursing units, supporting our nursing staff and looking after our wonderful residents.  I love working alongside the team at Oak Grange and am always here for relatives to help and support them in any way I can. 

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Jake Lowndes and Shane Oosthuizen

Hospitality Team

Hi, we are part of the hospitality team here at Oak Grange.  We joined Barchester Healthcare quite recently and thoroughly enjoy working alongside the team to offer our residents the highest quality of service and ensure they enjoy their dining experience as much as possible.   We enjoy our jobs and enjoy any training that helps with our continued development.

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Heather Lowndes

Activities Coordinator

Hi, my name is Heather, I joined Barchester in 2008 as a carer. I then went on to join the activities team. I feel passionate about the residents having a stimulating environment to live in and to feel that this is truly their home from home. Looking into their past histories and trying to accommodate past interests.

When I am not in work I enjoy gardening, singing. I am a member of the PopVox Chior in Wrexham. Singing and music is so therapeutic and I like to sing along with the residents and give them a wide variety of music to listen to. I am also a member of Waverton Evangelical Fellowship. I took part in the Chester Mystery Play in 2018 and the Passion in Chester twice. I think it is really important to help the residents in their spiritual journey too.

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Sid Nagy

Sid Nagy

Maintenance Manager

Hello, my name is Szliard, but I like to be called Sid. I joined Oak Grange in 2017 as the home's gardener and maintenance assistant before moving to the role of maintenance manager in July 2019. During this period outside of work, I successfully completed a BA Hons Business degree, and have now started a Master’s in Human Resource Management.

Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work.

I also manage and deal with contractors, keeping records up-to-date for our audits.  

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Naomi Clark

Care Assistant

Hi, my name is Naomi and I absolutely love my job at Oak Grange Care Home.  I work on the general nursing community and love the team I work with and residents that I have the privilege to look after.   I am currently enjoying taking part in extended learning so that I can grow my career within Barchester and hope to stay at Oak Grange for many years to come.   I look forward to meeting you. 

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Danielle Moore

Care Assistant

Hi, my name is Danielle and I have been a care assistant at Oak Grange since January 2020.  I enjoy providing high quality care for our residents and making sure that they are listened to and that they are happy and content every day.  

Oak Grange Choir

Oak Grange Choir


The Oak Grange Choir comprises residents of all communities, loved ones and staff members. We practice every Monday afternoon and have held Easter, summer holiday, Harvest Festival, Remembrance and Christmas concerts.

We've performed on stage in the Chester Cathedral and have toured our own home, performing for residents and bringing joy to those who are less mobile than others.

Our choir brings so much joy to everyone and we love singing. Many thanks to our Choir Director, Susan, who has trained us to sing so well.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01244 434 951

All other calls

01244 852140

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards