Welcome to Oak Grange Care Home, my name is Carol and I am the General Manager here.
I began working as a member of care staff in Caldy Manor Care home (a sister Barchester Care Home) in 2001, and went on to complete my NVQ level 2 in Care and proceed up to senior care level, completing my NVQ level 3 within this role. In 2004 I was promoted to deputy manager. I was Promoted to General Manager in 2005 and went on to complete the NVQ level 4 in Care and also the Registers Manager Award. Recently I have moved to become General Manager here at Oak Grange.
I have been a Registered Manager since 2005 and has gained experience and qualifications to allow me to deliver the best level of care to everyone who chooses to live here by attending Appraisal skills, Safe handling of medicine, Risk management in Health and Safety Leadership in Health and Safety, Legionella ACOP/ guidance; Leadership in Person centred Dementia Care. All qualifications and training I complete I am able to pass onto my teams to enable them also to deliver the care as I would do so and also as I expect.
I am responsible for, and have a passion for ensuring that the residents choosing to live at Oak Grange Care Home receive the highest standards of care.
Whereas l and the staff team will seek to ensure that each residents care needs are met, they will also encourage and support residents to retain as much independence as they desire through providing a stimulating and pleasant environment and where they are free to exercise their right of choice as to their lifestyle.
I have had 3 children who all followed me into the care profession, my oldest daughter has become a Doctor and my other children work in the care home environment. All enjoying the ability to create a better lived experience for the elderly.
I have worked in different environments during my work career from Seamstress to shop work, but have never found a meaning to my work until I joined the care profession.
My passion was always to look after and provide for my family which I did until they were old enough for me to return to work and I would never had envisaged such a rewarding role as care has given me.