"During the time my grandmother was a resident at Marnel Lodge, the home was consistently managed to a high standard; taking advantage of being a larger chain with excellent processes, training, and best practice, whilst still delivering the warmth and family-feel of an independent.
Staff were caring and friendly, treating everyone with the respect and dignity they deserved. As with my nan, dementia stages can escalate very quickly so having the support of Marnel was a godsend. With a nurse on-site 24/7, it also meant that at the final stage, Nan could remain at the home - pain-free - in her lovely, modern and peaceful room - listening to her special songs.
The compassionate Marnel team made what would have been a very traumatic and stressful experience a time where we could say goodbye."
carehome.co.uk rating: 4.33 out of 5