What our families say: Lochduhar Care Home
"Although my father was a resident for only a short time, he settled in quickly and was enjoying the activities, staff, and care, and also his surroundings. The home has a warm and welcoming feel with staff smiling and chatty, with excellent care. Nothing is too much trouble and all staff very responsive to both my father and ourselves. It is just such a shame he wasn't there longer to fully enjoy it. The end of life care he received was exemplary. We cannot thank Lochduhar enough for making such a sad time more bearable."
L Dcarehome.co.uk rating: 4.67 out of 5
"This care home is, without a doubt, the best in the area. All others were checked out by myself, some are poor, the rest is a poor second to Lochduhar. Our family are very satisfied with the care given to our mother. I visit every day so my comments are based on knowledge gained daily over the last 19 months. The recent refurbishment has brought the fabric of the home up to date, a great job has been done, it is beautiful."
J Ccarehome.co.uk rating: 4.83 out of 5
"Attentive and friendly staff. Recent refurbishment to general areas making the home very attractive to both visitors and residents. Unfortunately, the refurb did not include residents personal rooms, which could do with some redecoration. Pleasing amount of activities related to outside of the home, with visits to the local football club and snooker hall available. A varied menu is available at mealtimes with an alternative option made if main meals are unsuitable for residents."
G Wcarehome.co.uk rating: 4.08 out of 5
"My brother has been in Lochduhar since March 2018. At first, he was on the top floor but since February this year, he has been in Burns Lodge (dementia care). In both units, he has been treated with the love and kindness that he needs and deserves, even though they are often short-staffed and residents can be demanding. As a daily visitor, I am made to feel welcome and able to spend valued time with my brother."
Sandra Dcarehome.co.uk rating: 4.5 out of 5
"We always find the staff extremely caring and sensitive to Mum's needs. Lots of time and encouragement are given to ensure meals are taken and she is well presented and needs are met."
Douglas Acarehome.co.uk rating: 4.83 out of 5
"Happy with the care given to my husband. Staff are really caring and helpful to him, the problem is a shortage of staff and the ones on duty never seem to have time to stop for a break."
C Scarehome.co.uk rating: 4 out of 5
"I am extremely grateful to all staff for their care and understanding given to my husband and also my family while he has been your care."
Careen Scarehome.co.uk rating: 4.55 out of 5
"A very clean home with excellent staff, good meals and some activities. The only thing is it could use some more activity staff, especially at the weekends, as the two they have can't include everyone in the activities at one time. They do an excellent job but there are too many residents for two members of staff. I consider it to be the best home in Dumfries."
M Ccarehome.co.uk rating: 4.75 out of 5
"My wife is a resident. Now 10 months in, all respects and treatment is satisfactory."
Denis Rcarehome.co.uk rating: 3.67 out of 5
"Room in need of painting as a result of new window hence that rating. Continuity of staff is a huge positive, especially for my mother. Staff do their very best to satisfy Mum's challenging fussy diet and as she's not losing weight they are being successful."
S Bcarehome.co.uk rating: 3.92 out of 5
"I have visited my friend once a week for almost 2 years. The staff are welcoming, the residents are well dressed and well cared for. The bedrooms are attractive and have personal items from home to help them settle in. There is a lot of entertainment through the year and everyone (residents and visitors) are welcome to attend. I have not had a meal there but the menus look good. The staff and support staff work hard and are always cheerful when I have visited."
Nan Scarehome.co.uk rating: 4.33 out of 5
"My mother has been in this care home since 2015 and she has received the best of care. I have total peace of mind knowing that my mum is in safe hands and the care staff see to her needs with sensitivity and compassion. She is unable to communicate properly which makes things quite difficult for the carers. They make sure that she gets the nutrition she needs as she is very reluctant to eat a proper meal. All in all, I couldn't ask for a better home for my mother."
Irene Gcarehome.co.uk rating: 5 out of 5
"Excellent! Highly recommended."
Lynn Rcarehome.co.uk rating: 5 out of 5
"Staff are good, nice and polite. Clean and tidy place. My dad seems to have settled in well. Good place for people with dementia. Overall, my sister and I are happy with the place."
Linda Mcarehome.co.uk rating: 3.83 out of 5
"We as a family were very apprehensive when we had to admit mum into Lochduhar Care Home in June 2017 but were soon put at ease with how well the staff made mum feel, comfortable and safe, (she could get quite agitated prior to her admission) however we are very pleased with her level of care and at how she has settled into the care home itself. She still has the 'odd moment' now and again but in general, we always find her to be in good spirits and always seems to be happy with her surrounding."
Roger Scarehome.co.uk rating: 4.92 out of 5
"My mum went into Lochduhar about 3 months ago. This is one of the best care homes in the area after going round a lot before her going in. Very glad we made this choice. Room is very comfortable. Staff very good, friendly, caring and some entertaining. Staff are very approachable to talk to and understanding. Activities co-ordinators put on a wide range of activities for the residents which they can take part in if they want. Would definitely recommend lochduhar as a care home."
Fiona Tcarehome.co.uk rating: 4.33 out of 5
"This is a home from home, with excellent nursing care. The staff are amazing, so kind, caring, happy and entertaining. They can't do enough for the residents, and family and friends are also treated with kindness and friendship. No matter what, nothing seems to be a bother to any member of staff to see to the needs of residents, even if it's only to give them a bit of company or sing a song with them. My mother couldn't have spent her last ten months in a better place. Lochduhar itself has a lovely homely atmosphere, very clean and happy staff who are very welcoming."
Jean Gcarehome.co.uk rating: 4.58 out of 5
"Carers look after me well but there is not enough time to give one to one time. Standard of food varies and is not always good."
Rosemary Mcarehome.co.uk rating: 3.75 out of 5
"From the moment we went to see it, we knew this was the home for mum. A home with a lovely atmosphere, the residents are happy and all the staff are happy. All the staff are very helpful and friendly. The food is very good and there are plenty of activities for the residents. We can visit whenever we like and are always made welcome. It is very clean and always smells nice and fresh which is one fo the first things that you notice. I would recommend it to anyone."
Margaret Ccarehome.co.uk rating: 5 out of 5
"A strong feeling of security I feel I belong here. If deemed necessary extend medical help will be called,"
John Hcarehome.co.uk rating: 4.5 out of 5
"The staff at Lochduhar are first class. They work to engage residents in enjoying life. The activities coordinator had put in so much effort in to help my mother partake in activities, thank you. A well-managed home."
Robert Hcarehome.co.uk rating: 4.25 out of 5
"My mother has been in Lochduhar Care Home for just over a year. I feel very confident that she has the best possible care in Lochduhar and she is very comfortable. I am worry free as I know she is safe and watched over at all times."
Irene Gcarehome.co.uk rating: 5 out of 5
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