What our families say

We score 9.2/10

5 Reviews

"My parents (96 and 87 years old) have been in Llys-y-Tywysog for 6 months and my family are very pleased with the warm, understanding and professional care they have received. The staff are always friendly and welcoming. The home is very nicely decorated with good facilities for both residents and visitors. A good range of activities for enjoyment and stimulation."

Janet S
carehome.co.uk rating: 5 out of 5

"All the staff are very helpful, especially the care assistants who I think are understaffed. Find there should be more of a continuity of nursing staff, too many agency staff deployed, who do not get to know the specific needs of residents because of them I find information is not always passed on! Unfortunately, the latest manager has left which is not good for the morale of staff, residents and family members. There seems to be a very high turnover of management, which makes you wonder why! I would recommend the home as the staff, carers and nurses are very caring and helpful in a very challenging working environment."

carehome.co.uk rating: 4.33 out of 5

"We visited Llys-y-Tywysog for a fete. A family friend has lived there for some time. We always have a warm welcome there, but this was the first time we'd been for a social event. It was busy with lots going on. The residents were having a great time. There was a concert going on. Staff and residents were up dancing - the staff even did the 'conga'! The chef was doing a BBQ which was tasty. Nursing homes get a lot of bad press but it just shows there are some excellent ones as well."

carehome.co.uk rating: 5 out of 5

"We visited a family friend for the home's 25th anniversary of Barchester. We had a wonderful welcome from the staff. The residents were all happy and smiling, enjoying the great afternoon. There was a concert and stalls with Beaty and the Beast there, they were staff members dressed up, which was a nice touch. The home was clean and beautifully decorated for the fete. We do visit the home occasionally but this was the first time we had been to an event - it won't be the last. There is a feeling of being part of a big happy family at Llys-y-Tywysog. Well done!"

carehome.co.uk rating: 5 out of 5

"I was to stay 5 nights for care as my son had brought me from Wakefield for a break to see his home and my favourite Swansea. I had requested a hospital bed, full reclining chair and a morning shower, I got it all. I like the food at breakfast and I felt secure and at ease. It made my stay happy as the carers were very good and even managed my elastic knee socks in good humour. I will, God willing come and stay again."

Patricia M
carehome.co.uk rating: 4.18 out of 5

With all the current negative press concerning nursing homes, our family would publicly like to thank Llys y Tywysog nursing home for the fantastic Christmas they gave to all residents, including our Mum. The festivities started with a Christmas party with an excellent DJ followed by a superb buffet. 

On Christmas Day, our family, like all families whose relatives are not well enough to leave the home, were invited to join our Mother for Christmas dinner in the beautifully decorated dining room. We enjoyed a delicious four course, five star dinner. The staff, despite being at work and not with their families, were upbeat and dressed in 'onesies' and pyjamas, keeping up the festive spirit. The highlight of the festive programme was the staff pantomime written and produced by staff members. 

Despite working at a hard and demanding job, they found time to rehearse and perform. Mum's face was an absolute delight as she laughed, enthralled at the antics of the Ugly Sisters. 

Grateful thanks to all involved from Mum and our family.

We wish to thank all the staff for their support over the past seventeen months, particularly in the past few difficult weeks where demand on staff time was quite excessive and no effort was spared to ensure our Mums comfort. Each and every one of the medical, care and ancillary staff were ever helpful despite our Mums frequent impatience. We can only admire your calmness and response to her increasing needs. Thank you all.

What happens now?

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New care enquiries 01792 620437

New care enquiry phone lines are open 8am - 8pm

All other calls 01792 896111

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