Meet the Llys-Y-Tywysog Care Home Team

Our wonderful team comprises carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Michelle Bowen

General Manager

Hello, I am Michelle the General Manager of Lys-Y-Tywysog.  Welcome to our website!

I have worked at Llys-Y-Tywysog for over 20 years, I really have worked in every department and I love every element of the job!  In 2019 I completed the QCF Level 5 in management to become Deputy Manager and was delighted to be appointed General Manager in 2021.

It is so rewarding working in this wonderful home and I am honoured to lead such a committed team.  I am sure we have one of the longest serving teams of any home, with a number of the team having worked at Llys for over 10 years and some over 20 years.  I am passionate about delivering excellent care to residents and enriching their lives every day with the focus on person centred care.  We also offer a fantastic life enrichment programme with fun and varied activities and events.

I am here to offer support to the residents, their families and the team.  For anyone considering care for themselves or for a loved one our doors are open for you to visit and meet the team.

 

Michael O'Reilly

Responsible Individual (RI)

Michael O Reilly joined Barchester Healthcare in April 2017 and is the Responsible Individual (RI) for all of our Welsh services. As RI, Michael visits all Welsh services at least every three months and works closely with the home management team and regulators to ensure that the highest quality of care is offered. Michael is very proud to be part of the team.

Michael holds the position as General Counsel and Director of Quality, Risk and Compliance as well as the Company Secretary for Barchester.

Emma Burder

Deputy Manager

Hello I am Emma and I am the Deputy Manager.  I started at Llys-Y-Tywysog in 2022 as a Team Leader and I am delighted to have been promoted to Deputy Manager.  I have an extensive background in care and love working in the care sector.  I thrive on bringing energy and joy to the residents, greatly enjoying variety of the role and Llys has a wonderful atmosphere.

Dianne Pearson

Night Team Leader

Hello I am Dianne and I manage the night team here at Llys-Y-Tywysog.  I enjoy working with the residents and take an individual approach to residents night time routines and preferences.  I have worked at Llys for over 10 years and in that time I have I also completed the QCF level 5 in Health and Social care Leadership and Management.

Kath Thomas

Administrator

Hello I am Kath the administrator at Llys-Y-Tywysog.  I have worked at Llys-Y-Tywysog since 1992 and I am very proud of the success of Llys-Y-Tywysog and the excellent reputation held within the local community. 

I manage all the administration and finance within the home to ensure the home runs efficiently and I regularly speak to families.   I am proud to have achieved a Silver Award in the 2015 Wales Care Awards as well as my NVQ Level 4 in Management and Level 5 Diploma in Health and Social Care.

 

Paula Courtney

Activities Coordinator

Hello I am Paula the Activities Coordinator, I have recently returned to Llys-Y-Tywysog.  I worked at the home for over 5 years when my children were younger.  My close connection with Llys remained as my father in law was former resident, so I was still visiting regularly.  I am delighted to be back working with the team.  

I am creative and hope to bring new ideas for activities and events as well as still running firm favourites!  My passion is about enhancing the lives of the residents from individual time through to big celebratory events.  Sarah will continue to work as part of the activities team, working alongside me part time whilst studying for her degree at Swansea University.  As a team we are committed to Barchester's Life Enrichment programme ensuring we work with mind, body and soul.

Emma Davies

Second Head Chef

Hello I am Emma and I am the Second Head Chef here at Llys-Y-Tywysog.  I really enjoy working with the team to create enjoyable and nutritious food for our residents.

Andrew White

Andrew White

Head Chef

Hello I am Andy and I am the Head Chef at Llys-Y-Tywysog.  I have worked at Llys for over 10 years and in that time I have been a finalist for Barchester Care Competition placing 3rd; and was a Gold Award winner for Care Forum Wales!  

I really enjoy working in a care home as it is not just about tasty food, it also about nutrition and planning a balanced diet for our residents.  I enjoy meeting all the residents and it is a pleasure to work with them as diet is so important.  I also love our special events where there is a theme and I can create a menu, these include fine dining.

 

Caroline Williams

Head of Housekeeping

Hello I am Caroline and I am the Head of House Keeping at Llys-Y-Tywysog.  I have worked at Llys-Y-Tywysog since 1995 and I really enjoying working with my team to ensure the highest standards of cleanliness all around the home.  It is a delight to chat to residents as we clean and deliver their laundry.  

Lucy Raddenbury

Administration Assistant

Hello I am Lucy and I am the Administration Assistant at Llys-Y-Tywysog, working on reception.  I have worked for Barchester for many years formally as the administrator at another local home.  I now work part time working with Kath to ensure the smooth running of everything behind the scenes.  I love meeting all the residents and their families and feel very fortunate to work in the care environment.  

Claire Mitchell

Senior Carer

Hello I am Claire a Senior Carer.  I have has been part of the team here at Llys-Y-Tywysog since 2015.  I love working with the residents and enjoy nothing more than a good chat, it is so interesting to hear all about their lives and work with the team to ensure we are providing the highest quality of care.

Janice Lonsdale

Care Assistant

Hi I am Janet and I joined the team at Llys-Y-Tywysog over 10 years ago as one of the care assistants. I loves working with all our residents and having worked here for so many years I really do know every residents' individual needs.

Nicola Jensen

Care Assistant

Hello I am Nicola and I am part of the care team at Llys-Y-Tywysog.  I have worked as a care assistant for many years and absolutely love working with the residents.  I really feel no task is too much trouble I am very much here for the residents.

Hilary Casey

Care Assistant

Hello I am Hilary and I work on the care team at Llys-Y-Tywysog.  I very much enjoy working in care and I like to fell I am approachable and able to relate and communicate with the residents.  It has been wonderful to join such a great team here at Llys-Y-Tywysog.  

Sarah Taylor

Activities Coordinator

Hello I am Sarah and work as part of the activities team at Llys-Y-Tywysog.  I have a back ground in care and I am delighted to have bought lots of new ideas for activities and events to Llys-Y-Tywysog.  I am committed to delivering an activities programme that is resident led, interesting and full of variety.   I also enjoy spending one to one time with the residents.

I work following Barchester's Life Enrichment Programme which looks at meeting the residents' needs and enhancing their wellbeing in mind, body and soul.

Lisa Griffiths

Kitchen Assistant

Hello I am Lisa and I have worked at Llys-Y-Tywysog for 25 years mainly in the kitchen. I like to think I am part of the furniture I absolutely love working here with a great team and all the wonderful residents.

Debbie Thomas

Laundry Assistant

Hello I am Debbie and I joined the team at Llys-Y-Tywysog in 2008 as part of the housekeeping team working in the laundry.  I ensure all our residents' needs are met along with delivering their laundry.  I love talking to our residents while working around the home.  

Steve Bessent

General Assistant

Hello I am Steve and I have worked at Llys-Y-Tywysog for nearly 5 years as a General Assistant.   I work mainly in the kitchen as well as assisting the housekeeping and laundry tea, with many feathers in my cap, I am working all around the home and have a great rapport with the residents and they do like me telling them jokes!

Kelly Whitton

Housekeeping Assistant

Hello I am Kelly and I have worked at Llys-Y-Tywysog since 2021 as part of the housekeeping team.  I am always happy to assist staff and residents whenever they ask for help and I am very much enjoying working at Llys.