Meet the Lindum House Care Home team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Denise Rouse

General Manager

Hello, I am Denise, General Manager here at Lindum House.  Welcome to our website!

Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I am a RG Nurse, qualifying in 1986, specialising in Neuro Medicine and surgery. I have previously been a General Manager at numerous Care Home’s before becoming an inspector for CQC for over 15 years, before joining Barchester and the team here at Lindum House.

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Lindum House. I am always available for a coffee and a chat, and welcome you to meet our care team and view our home.

I look forward to welcoming you to our home.

Steph Ackroyd


I joined the team in 2018 as an Admin Assistant with a wealth of admin experience within the care sector. I deal with all aspects of the administration in the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones. There's never a dull day! I look forward to welcoming you to our home.

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Rowena Viernes

Deputy Home Manager

Hello my name is Rowena and I have worked at Lindum House for over 15 years as a Nurse before becoming Deputy Home Manager in 2021. I’m very dedicated to my job and get great joy from helping others. Before joining the Lindum House team I worked in the NHS. 

Kelly Scott

Senior Activities Coordinator

Hello, my name is Kelly Scott, and I’ve been organising activities at Lindum House since 2015 and I really enjoy the pleasure I get from doing it. I previously worked on a Memory Lane community as a Carer in a different Barchester home for 4 years, supporting individuals living with dementia.

Mo Bah

Mo Bah

Head Chef

Since his arrival, Mo has been responsible for us all putting on too much weight! All the residents will agree that he has a way of making the most basic food an absolute delight. He has been a chef since 1989 working in many different areas, working in restaurants and as a self employed consultant to the NHS regarding ethnic foods. He prides himself on using fresh ingredients and local suppliers wherever possible.

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Philip Hinds

Head of Housekeeping

I am Phil and I have worked at Lindum House since 1999. I am responsible for ensuring the home is clean and tidy at all time, working to the high standards that our residents deserve. I have a small, but friendly team, many of whom have also worked here for many years. I like to think I have an eye for detail to add those extra touches to the home, to make it truly feel like home.

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Liam Gibbons


I joined the team in 2019. I am very passionate about maintaining our beautiful gardens to a high standard for our residents and visitors.

Robert Simons

Maintenance Manager

Robert has many years of experience in commercial property maintenance in the hotel industry. Robert and his family have experience caring for family members. Robert takes great pride in attending to all maintenance tasks and is thorough in he’s daily H&S tasks. Welcome Robert to the Lindum family.

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Yazz Craven

Care Practitioner

Hi, my name is Yazz and I am a Care Practitioner, formerly a Senior Carer here at Lindum House.  I have worked in the care sector for over 10-years and I enjoy my role and the delivery of great care and support to our residents.

I have a degree in psychology and criminology and I am dedicated to ensuring our residents are well cared for.

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Vanessa Playford

Admin Assistant

Vanessa joined Lindum House in August 2021, as our Admin Assistant. Vanessa has vast experience within this position, and has great person centred approach. Vanessa enjoys working within the care sector, and is looking forward to being part of the Lindum Team.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01482 767121

All other calls

01482 886090

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards