Reviews for Hilton Park Care Home

My family and I are immensely grateful for the outstanding care provided by Hilton Park Care Home. The staff are incredibly compassionate, attentive, and professional. The facility itself is clean, well-maintained, and feels like a true home. Our loved one has flourished under their care, and we have peace of mind knowing they are in such capable hands. I highly recommend Hilton Park Care Home to anyone seeking top-notch care for their loved ones.

As a visitor, my experience at this care home has been exceptional. The availability of cake and coffee at all times adds a comforting touch to the warm atmosphere. The remarkable management team ensures that every resident receives care and attention. Highly recommend this place for its thoughtful touches and dedicated staff.

The management sets the bar high with their exceptional professionalism, compassionate approach, and unwavering dedication to the well-being of residents and staff. Their transparent communication, empathetic stance towards residents, and commitment to fostering a positive work environment truly stand out. It's evident that the management team prioritizes building a strong, supportive community, making this home a standout choice for those in search of exemplary care and leadership.

Hilton Park and All Saints Church organised the monthly coffee morning, creating a delightful gathering for residents and church members. The event brought everyone together to share stories, sing along to classic songs, and enjoy hot drinks and delicious cakes kindly provided by Hilton Park. The staff were incredibly friendly throughout.

I had the pleasure of visiting this home with enchanting gardens and a vibrant community of people. The natural beauty of the gardens added a serene backdrop to the warm and friendly atmosphere created by the residents and staff. It was evident that this place was not just a care home, but a true haven where people thrived and found joy in each other's company. It was a unique and uplifting experience that left a lasting impression on me.

As a visitor at Hilton Park, I have been impressed by the warm environment which creates a homely feel atmosphere.
The staff are remarkable, very professional, compassionate and attentive.
The manager is deeply committed to the wellbeing of both the residents and staff. She is approachable, proactive and goes above and beyond to ensure the residents receive outstanding care.

"My father is a resident at Hilton Park, and I couldn't be happier with his choice. The place is peaceful, clean and truly feels like home. The community is respectful, the staff is attentive, and the entire atmosphere is warm and safe. A great place for anyone looking for comfort and quality living. Highly recommend."

Kathrine R
carehome.co.uk rating: 5.00 out of 5

"My wife and I have been visiting my uncle at Hilton Park care home for approx 18 months and find it very comfortable and a caring place for my uncle to spend his last days with us."

M C
carehome.co.uk rating: 4.58 out of 5

"Staff are always very friendly and helpful. Since my uncle has been a resident there has been a marked improvement and he now sits in the coffee area instead of being in his room all the time."

V C
carehome.co.uk rating: 4.75 out of 5

"Staff very helpful, very clean tidy friendly."

Lindsey P
carehome.co.uk rating: 5.00 out of 5

"A wonderful place to stay, my father went to Hilton directly from hospital for post operative care. The staff are amazing , and the kindness and care he got was second to none . The food and facilities are top notch . It's a lovely place in beautiful surroundings with lovely walks around the gardens . Cannot praise it or the staff enough for what they've done to aid my father's recovery. Thank you!!!"

Michael T
carehome.co.uk rating: 5.00 out of 5

"The care home is lovely. The staff are attentive and always available to answer queries. There is clearly a high level of care given to residents. Rooms are clean as well as common areas. All in all would recommend"

J G
carehome.co.uk rating: 4.17 out of 5

"Hilton Park is a great place to volunteer, everyone is lovely. I enjoy talking to the residents and they are always nice to me. The staff as-well are always there when I have a question or need help with something."

S C
carehome.co.uk rating: 4.42 out of 5

"My father was very fortunate to spend his last remaining years at Hilton Park Care Home. The facilities were always immaculate and Dad had a lovely room with an en suite and two external windows. The carers were very understanding of Dad's needs and clearly took the time to really get to know Dad, some little personal touches were very much appreciated by the family. The nursing staff were excellent and were always able to update us and relay any concerns we may have had. Not least also the management staff were excellent and dealt with all the necessary and sometimes sensitive issues extremely professionally at all times. I highly recommend Hilton Park."

Grant B
carehome.co.uk rating: 4.58 out of 5

"My brother arrived at Hilton Park Care Home mental health unit with many complex physical and psychiatric needs. In just a few weeks he has improved immensely and now looks ten years younger. Thank you to all the staff for their patience, understanding and wonderful care and support of me too."

A J
carehome.co.uk rating: 5.00 out of 5

"All of the staff has been very friendly and approachable. I am a regular volunteer and from the past few months that I have been coming, I can definitely say that the staff (especially the activity team) has been very kind towards me and very accommodating towards all of the residents. They encourage them to take part in activities from bingo and muscle exercises to more tranquil ones, like tea and coffee in the lounge."

Emma C
carehome.co.uk rating: 4.58 out of 5

"Hilton Park smashes through any preconceived ideas you might have about care homes. The accommodation is amazing, the food is superb. The level of care unquestionably, and the staff, oh my gosh, what can I say no words can really tell the story of how grateful I am with how they are looked after my father, and just how amazing each and every member of staff is. Thank you Hilton Park."

Mark N
carehome.co.uk rating: 5.00 out of 5