Reviews for Hall Park Care Home

"My Mum is a resident at Hall Park. I cannot praise the carers and all the staff enough for the care ,compassion and friendless they give my mum and myself. She is extermley well looked after and i know she is in a safe enviroment. The home is very welcoming and a happy cheerful place"

"I have to say this care home is the best I have come across. My mother has dementia and has been here since December 2025. She had been in 3 previous care homes which were not good at all. We looked round lots of homes had to make appointments for viewing, but with Hall Park we turned up at 5pm on a Sunday and they had no problem with it at all. They showed us round and answered all our questions. It was not rushed at all. They even showed us the laundry and kitchen. I knew immediately mum needed to be there. Since she moved in they have been fantastic. The carers are really hot on spotting when something is not right with mums health and wellbeing. I'm so grateful to them for looking after mum so well. Thank you so much."

"I'm confident my mum is being well cared for. The staff are friendly and approachable and treat my mum with kindness. The meals are excellent and when I've been there at lunchtime always look and smell delicious. The rooms are clean and tidy whenever I have visited and my mum is always presentable. If there is one thing I would improve on its perhaps updating the room carpet and decor to freshen it up a little. But all in all I'm happy with the care my mum recieves."

"Have recently place my elderly parents at Hall Park. It has not been an easy transition but all staff have worked hard to help my parents settle. The addition of the salon has been excellent and staff have been excellent. Dad's a vegitarian and staff have worked hard to ensure he has had a varied menu. So far so good!"

Wonderful care home my John went in for a restbite 17th October to the 24th October they looked after him and John enjoyed it very much .It is very caring all the staff are very caring and helpful would put John in another time for a restbite .Thankyou again .Linda and John Gay.

"excellent."

My mother was in the care home for a period of 2 weeks for respite care. The staff were all very kind and caring but I was disappointed that as much care was not taken over her belongings.
A number of items were missing when she returned home including various items of clothing. In particular a favourite top and leggings.
I appreciate these were not valuable in monetary terms, but were important to my mum.
I have contacted the care home a number of times regarding this matter but the have been unable to locate the missing items.
Very disappointed they have been unable to resolve this issue.

very friendly staff lisa moore is a credit to the care home she was very helpful as was the others I encountered

"I've been a resident here at hall park since January 2024. The facilities here are very good and since the newer mini bus has been fitted with tie downs I can go on any trips along with other residents. I've had many health issues some of which meant being admitted to hospital by ambulance. The garden in the grounds is developing and various vegetables have been eaten by staff and residents. I am very pleased that the family chose this care home above all others"

"From the first step inside, we knew Hall Park Care Home was the right place to look after dad. Following a very unsettling and anxious initial few weeks (through no fault of Hall Park), the whole team of carers, domestic staff and management worked closely, patiently and tirelessly with the family to overcome this. There was constant reassurance and at no point did we feel anything other than confidence in their abilities to care. Dad is now fully settled and happy and calls it home. There isn't enough space here to single out individual staff for recognition because everyone single one of them has played their part in welcoming and caring for dad. Without exception, the staff all go 'above and beyond'. We know dad is in a safe, caring and stimulating environment and he is happy - we can't ask for more. Thank you."

Nice and easy to find. Very clean and staff are amazing. Thank you 👍👍

"Brilliant home in my opinion! Staff were very friendly, caring and attentive; plenty of activities for residents to get involved in including a day out; clean and beautiful exterior to home. I also like that the visiting times were not restricted and you could visit at any time. Couldn't compliment this home enough!"

"Everyone is very friendly and helpful from the receptionist, office staff, carers and all helpers in the house. It is bright, very clean and a very welcoming place to visit. It in like visiting my sister's own home. The activities are relative and enjoyable and my sister loves them and takes part often. I am frequently offered a tea or coffee and there is a very happy atmosphere."

"Mother has been in Hall Park since early this year , everything about the care home is 100% , from walking in the reception area a very friendly welcome, every one of the staff on the first floor are very kind and helpful, they really look after my mother in every way. The rooms are warm and very comfortable."

As an external health visitor, this home was very clean, professional and the staff are motivated, caring and support the wishes of their residents, keeping them out of hospital by going above and beyond to prevent unnecessary admissions. They also do very good coffee and offer blue light coffee drop ins for emergency service staff. Would be more than happy for my family to be in this home.

"From the enquiry about my dad, to when he left after 2 weeks of respite, the care home staff were outstanding. Always welcomed with a smile and the offer of fresh coffee and pastries. All the staff were helpful with my dad and couldn't do enough for him. It was like a 5 star holiday for him. Thank you to the care home manager for all your advice and always there to have a chat. I cannot thank you all enough for all the care you gave my dad while there, you are all stars."