Reviews for Hall Park Care Home

My Mum has advanced dementia and has been at Hall Park for almost a year. Jodie and her team are lovely. They take great care of Mum, getting to know her and what she enjoys. Her room on Memory Lane is like a hotel and there are daily activities for her to take part in (she especially enjoys the dancing).
They also do thoughtful extra things like giving my Dad a birthday card and singing to him when he visited Mum, as sadly she is no longer able to celebrate it.
I wouldn't hesitate to recommend Hall Park Care Home to anyone making that difficult decision of finding somewhere for their loved ones to live or visit for some respite.

My father has been at Hall Park for almost a year since his onset of Dementia. Jodie and the team are great with him. His room on memory Lane is lovely. The renovations they are doing are making the home even more welcoming. The staff treat dad with respect and are always having fun with him and making him laugh. I can't thank them enough

Mum and dad have been at Hall Park for 5 months now. From our first contact with the home we were made to feel very welcome. All the staff are very friendly and helpful, and there is a lovely atmosphere. Many of the staff have been there for several years which says a lot. I come from a nursing background so have high expectations of the care and can confirm the care provided is excellent. The staff as well as looking after mum and dad always enquire how we are when we visit and are always on hand to provide advice or support. The home is currently undergoing a major refurb and we have been kept up to date on progress.

I visited a friend recently who was staying there for a short while. I could not believe the lovely environment that I walked into. It was like a hotel. Extremely polite and efficient staff. My friend was in the restaurant having just had lunch when I arrived, and he remarked on the lovely food he was enjoying there. As a visitor it was lovely to see that my friend is being so well looked after.

As an external health visitor, this home was very clean, professional and the staff are motivated, caring and support the wishes of their residents, keeping them out of hospital by going above and beyond to prevent unnecessary admissions. They also do very good coffee and offer blue light coffee drop ins for emergency service staff. Would be more than happy for my family to be in this home.

"Brilliant home in my opinion! Staff were very friendly, caring and attentive; plenty of activities for residents to get involved in including a day out; clean and beautiful exterior to home. I also like that the visiting times were not restricted and you could visit at any time. Couldn't compliment this home enough!"

Michaela L
carehome.co.uk rating: 4.58 out of 5

"Mother has been in Hall Park since early this year , everything about the care home is 100% , from walking in the reception area a very friendly welcome, every one of the staff on the first floor are very kind and helpful, they really look after my mother in every way. The rooms are warm and very comfortable."

J K
carehome.co.uk rating: 4.58 out of 5

"Everyone is very friendly and helpful from the receptionist, office staff, carers and all helpers in the house. It is bright, very clean and a very welcoming place to visit. It in like visiting my sister's own home. The activities are relative and enjoyable and my sister loves them and takes part often. I am frequently offered a tea or coffee and there is a very happy atmosphere."

A B
carehome.co.uk rating: 5.00 out of 5

"Since the arrival of the new manager at Hall Park, the care my parents have received has improved greatly. Prior to this, the home had had a temporary manager, and I was not informed or aware of how my parents were during Covid. It was an extremely difficult time. However, once he joined the home, I have been contacted weekly regarding my parent's health and well-being. Visits (garden) have been much easier to organise. More recently, my dad has deteriorated and the manager and his staff have been in constant contact with me to reorganise his care. I am delighted at this positive and inclusive style of management."

Sharon S
carehome.co.uk rating: 4.58 out of 5

"We would like to thank all the staff at Hall Park for the amazing Mother’s Day afternoon tea. We were taken back with the kindness and the trouble they took for the beautiful decorations of the room and tables plus the food it brought a lump to my throat, my mum was so happy and so were we. Fantastic work from all the staff and management. Thank you."

Christine P
carehome.co.uk rating: 5.00 out of 5

"I just wanted to express my thanks for the provision of the pod. I visited Mum and Dad yesterday in the pod and found it to be a very positive experience. It was warm and bright, and the acoustics were excellent. The glass screen was so clean that I soon forgot it was there. I even managed to teach Dad to do a high five against it. A great facility in these difficult times. Thanks again and compliments of the season to all at Hall Park."

Colin S
carehome.co.uk rating: 4.00 out of 5

"Standards have definitely improved recently. Mum looks much brighter and mobile. She now looks well cared for resulting in a far more animated response when visiting. Very reassuring she is being stimulated and has individual attention if necessary. Thank you."

Roger G
carehome.co.uk rating: 4.83 out of 5

"The staff are all exceptional. The home is always clean, today and well looked after. The meals are freshly prepared and varied."

Alan B
carehome.co.uk rating: 5.00 out of 5

"The staff are always welcoming and friendly They are willing to help sort out any problems you are concerned about."

Anne R
carehome.co.uk rating: 3.83 out of 5

"I cannot fault the standard of care my Mum receives. There are always staff members about and they are all wonderful. The meals are lovely and have lots of variation. The home is comfortable and kept clean and tidy."

Lynn N
carehome.co.uk rating: 5.00 out of 5

"I cannot fault the care and kindness shown to my mum - thank you."

Susan S
carehome.co.uk rating: 5.00 out of 5

"My mother has been resident for 18 months at Hall Park. It was not an easy transition for her or for her family members but within only a few months she adapted to her new way of living. She very clearly benefits from excellent care from the staff to whom we offer our grateful thanks."

Susan B
carehome.co.uk rating: 4.67 out of 5