Reviews for Forest Care Home

Fordmill has brought peace, care (both physical and emotional) , compassion and laughter to my mother in her later years. All her needs are met in a very clean, beautiful, warm, welcoming environment.
All staff (from the various departments), are very friendly to my mother and our family and we're made to feel welcome. They look after all aspects of my mothers health and liaise with us regarding any issues which is reassuring.
I wish to say a big Thankyou to all staff for their ongoing care and compassion to mum👏👏.
And a special thankyou to the Activity Organiser Gulia Constandache. Your 1 in a million!!! Your ideas are brilliant, and your enthusiasm passes onto your team (Moira & retiree Lullivine), staff and residents and also visitors! The joy and laughter is so lovely to see. It's a gift you have Gulian.
Thankyou to manager Aileen and your staff.

The staff at fordmill go above and beyond for the residents. The home is like a hotel, warm, clean and luxurious. The staff are special people, caring and kind, overseen by the professional manager who involves herself in every aspect of the home and makes sure it runs like clockwork. Fordmill is full of life due to the entertainment team. The grade 6 for their care inspectorate for excellence was very well deserved and cannot recommend this team enough.
Thank you for everything you do

"My sister has been a resident since April 2023 the staff all appear to be really caring and show their love for the residents which is so important to me. As a black resident staff have taken the time to learn how to look after her hair by cornrowing it instead of cutting her hair. Care homes need to be able to cater for the culture of the resident. My sister would not cut her own hair, she likes it plaited, so this is good. Very happy with the activity co-ordinator. Being sat in their room doing nothing with only their thoughts is not good, they need their minds stimulated. Each resident have different personalities and person centred care is important and should be encouraged not only on paper. My sister loves to sing and this is being encouraged by the co-ordinator by taking her out to church to worship and do something she enjoys. I am looking forward to seeing more involvement outside of the care home and the activities planned catered for each individual need. Thank you."

V T
carehome.co.uk rating: 3.67 out of 5

"Having mum so far away it's reassuring to know that she is looked after so well and is safe and happy. The home is clean, spacious, friendly and helpful staff. Food is varied and of good quality and there are nice private areas in which to visit. The day trips and activities are enjoyed by all the residents"

P B
carehome.co.uk rating: 5.00 out of 5

"My husband has been in this care home for just over 2 months and I am so happy with how he Is being cared for. The staff are very friendly and have helped my husband settle in well.The food is really nice and the care home is always clean."

Dawn R
carehome.co.uk rating: 5.00 out of 5

"Mum continues to receive all the care and support she needs and her daily hygiene routine has improved. The staff team are friendly, knowledgeable, caring and approachable. Any concerns or issues are generally resolved satisfactorily and in a timely manner. Occasionally incidents arising have been reported to me a few days after the event rather than on the day. Mum does require a soft food diet and to be supervised during meal times, also requires encouragement to eat and drink adequately. Although mum now prefers to stay in her room, the new activity coordinator is very proactive and has organised lots of activities, events and outings for the residents since being in post."

Linda P
carehome.co.uk rating: 3.67 out of 5

"As a former nurse, I have been really impressed with the manner in which my mum has been cared for, first on the hospital side, then on the care side. I have always found the staff helpful and willing to take time to talk, and they seem to have developed a very good understanding of my mum's needs in spite of her communication difficulties which demonstrates to me that they do try their absolute best to help the people they are caring for. Overall, I have no worries about leaving my mum in their very capable hands, and I know that if there are any problems, then they will be in touch and keep me up to date."

Christopher P
carehome.co.uk rating: 5.00 out of 5

"I feel most comfortable that my wife is being looked after in a good environment staffed by people who care."

J A
carehome.co.uk rating: 4.45 out of 5

"Forest Care Home has many qualities. The staff are very welcoming and always keep us updated on mums health. We went to visit many care homes and none of them came close to the Forest Care Home standards. A lovely environment we know mum would be well looked after here."

M J
carehome.co.uk rating: 5.00 out of 5

"Forest Care is a very pleasant place to live. The staff have a good sense of humour and work very hard. The food is excellent and we have good entertainment throughout the year."

S B
carehome.co.uk rating: 4.67 out of 5

"I’m a regular volunteer at the care home and can honestly say that the entire team there are extremely professional and want to create the best environment to live in for the residents. I helped at the recent summer fair and what a fabulous day we all had, from the great entertainment, games, raffle and the yummy sweet cart. Watching the residents have another brilliant day was priceless."

Andy G
carehome.co.uk rating: 5.00 out of 5

"My nanna was in a different residential home for 8 months which unfortunately caused extreme distress to my nanna and our family. After doing extensive research for a nursing home, I came across Forest Care Home and thankfully my nanna moved there in February of this year. We are eternally grateful for all of the staff - it is very clear how much everybody loves and cares for my wonderful nanna. They truly treat her like one of their family members, as opposed to a resident. When we turn up unannounced, we see the carers sitting with Nanna giving her hugs and kisses - which is heart-warming. She is now finally receiving the level of care she truly deserves. Putting a loved one in a care/nursing home is never easy but we can honestly say that Forest Care Home feels like home. We are a family who call almost daily and staff always answer the phone in a lovely manner and you never feel like you are bothering them. Thanks again, for the bottom our of hearts, we are so grateful. You are all angels."

Jade H
carehome.co.uk rating: 4.83 out of 5

"Excellent and professional staff who really allow my wife to feel at home here without pressuring her to do things she’s not comfortable with. Very accommodating and the staff have been brilliant before and during the time my wife has been there. They also take the family’s feelings into consideration and the manager is always more than happy to chat about your feelings and concerns. Excellent food too which my wife can eat in her room if she doesn’t want company."

Jane L
carehome.co.uk rating: 4.17 out of 5

"I was very pleasantly surprised when I visited Barchester Forest Care home in August 2023 with my daughter-in-law, the intention being to move my son from the awful place where he had been a resident since December 2022. We were interviewed by a very understanding assistant manager. We were shown around the very spacious building, extremely clean and tidy. No rooms available at that time but within three weeks a room became available. The food is very good, the staff are considerate and understanding, the manager is excellent. Our family are very happy with the attention and care our loved family member receives. Communication between Forest Care and family is outstanding. Forest Care Home is a very homely place."

Patricia W
carehome.co.uk rating: 4.58 out of 5

"My dad is in Barchester Forest Care Home, this is the best nursing home Dad has lived in. All the carers are friendly and helpful to us, as a family. My dad gets the best care at this home, the carers love Dad, even when he has his agitated episodes, they are very understanding and know Dad is loving too and it's his dementia. The food always looks lovely and there is always a good variety. Dad often has second helpings. We are always offered drinks and food when we visit Dad which is so nice. I always feel at ease when I visit and chat to the carers too. You all do an amazing job. Thank you so much for caring for my dad."

Kerry S
carehome.co.uk rating: 4.67 out of 5

"Management and staff commitment continues to be of the highest standard when dealing with my father's constant daily and weekly care needs (and all other residents through my observations). All care staff, nurses and management are always polite, friendly and approachable (even when the pressure is on). They constantly demonstrate a caring and compassionate dedication to their work and it's much appreciated by myself, and gives me the reassurance that my father is being looked after and cared for ."

Stuart G
carehome.co.uk rating: 5.00 out of 5

"Most of the staff caring and look after my dad well. He enjoys the food there and loves cuddles from staff. Disappointed that there are no regular activities or residents not taken out very often as it's been a very long time without activity coordinators. Also, no consistent hairdresser for weeks and weeks on end. Residents like to look nice and be pampered. Minibus is there, please take out in it if possible."

Tracy S
carehome.co.uk rating: 3.67 out of 5

"I find the staff caring and respectful of my husband's needs. He has been fairly settled since he came to live here. Everyone has been very kind to me and my family and I feel happy that my husband is being well cared for as he can be very difficult at times."

Ann M
carehome.co.uk rating: 4.75 out of 5

"Please repair the Bravilor Bonomat - it makes such a difference to visiting. Also, it doesn't feel right not to have the reception area staffed at weekends."

C T
carehome.co.uk rating: 4.64 out of 5

"I know my mother is very happy at this care home, she is well cared for by the excellent caring staff. Mother loves it when the carers play dominoes with her. The food is of good quality and varied. Always clean and well kept in all areas of the home. Love the reception area where we can go for coffee and cake and play cards or dominoes. Many thanks."

Kay E
carehome.co.uk rating: 4.58 out of 5

"This care home is brilliant! My Dad was here and this became "his" home, we were welcomed as a family. The staff are fantastic and supportive, nothing is too much trouble. The home is very clean and the rooms are light, airy and comfortable with plenty of space. Our Dad had late stage Alzheimer's disease and having him at Barchester was definitely the right home for him. We can't thank the staff enough for what they did. Our Dad was very looked after and was treated with respect and dignity. The activities coordinator is brilliant and the special Valentines day was especially really lovely! The food at Barchester is really good and the café at the entrance is a lovely touch, somewhere we could take Dad with his grandchildren for coffee, cake and some time alone. The last days of Dad's life were filled with constant visits from the caring staff, I can't praise them enough! This home is a wonderful example of what care is all about."

Laura S
carehome.co.uk rating: 4.58 out of 5

"Excellent care and facilities."

J T
carehome.co.uk rating: 4.67 out of 5

"I have always found the home clean and welcoming. Staff are always very friendly and treat the residents with dignity and respect. The food looks very tasty and staff always bring drinks to the residents and guests on request."

Joan S
carehome.co.uk rating: 4.30 out of 5

"My husband has vascular dementia and I'm extremely pleased with the care given to him. Living locally I'm finding it easy to visit daily, and I find an experienced caring team helping to make the patients as comfortable as possible and I'm very pleased to feel comfortable when I go home."

Megan L
carehome.co.uk rating: 4.80 out of 5

"All staff are excellent, caring and friendly and loving to all residents. A very tough job to do for carers and domestic staff. Thank you to all. Food was excellent and kitchen staff helpful and caring."

Ena W
carehome.co.uk rating: 4.50 out of 5

"Visited on several occasions and always found it to be very relaxing and a friendly environment with caring staff and happy residents. l’m fully aware of the complexity of some of the residents, however, this is not evident when visiting the home as the staff are very skilled and have everything under control. The reception area is very pleasant to enjoy coffee and cake. I’ve attended recent activities within the home which has been very enjoyable, the home is a credit to the company. Well done everyone at Forest."

Lynette B
carehome.co.uk rating: 4.58 out of 5

"Today I enjoyed a lunchtime meal here in the foyer with my mother. The broccoli was cooked perfectly as neither over or undercooked. The rest of the meal was also very good and my mother enjoyed hers too. On some occasions, this has not been the case and I have seen her leave more than she ate. The coffee machine is brilliant when working but has been awaiting repair for more than a month and apparently will be replaced. Pity, it was not fixed."

Diane W
carehome.co.uk rating: 4.25 out of 5

"My sister went into Barchester Forest Care Centre and they are ok with her. They keep her busy which I like and she settled in within a few days."

Steven L
carehome.co.uk rating: 5.00 out of 5

"Cannot fault the care provided for my father. As a family, we have peace of mind knowing dad couldn't be better cared for. Thank you."

Margaret S
carehome.co.uk rating: 5.00 out of 5

"Mum has continued to receive excellent care since she moved here last year. Staff deal with mum's constant mood swings really well. Mum is given every opportunity to make her own decisions where possible and is given lots of choices as regards activities - albeit she finds it difficult to focus for any length of time. In the current pandemic, staff have gone above and beyond any normal expectations. The management and staff team are amazing."

L P
carehome.co.uk rating: 5.00 out of 5

"The whole team is very supportive of the patient and the family. During the COVID-19 they have been so dedicated to the patients and it is heartwarming. As visiting has not been allowed I ring regularly to check on the situation with my husband and the staff are always willing and cheerfully update on his progress. Excellent."

D W
carehome.co.uk rating: 4.50 out of 5

"I find the staff extremely pleasant, friendly, and efficient, and look after my wife really well. Although it is difficult to communicate or understand her, I think it is clear she is happy at the home and that is down to the care and love she receives. Thank you so much."

P M
carehome.co.uk rating: 3.83 out of 5

"My dad has been really well cared for. We are kept informed of any changes whilst covid-19 is here and we've been able to keep in touch with my dad via phone and WhatsApp which meant a lot to his family. Staff have been excellent in caring for my dad. Excellent facilities, my dad has been on some outings i.e. pub lunches which my mum was invited to. Keep up the good work."

K S
carehome.co.uk rating: 4.50 out of 5

"My mother has lived at the Forest Care Home for three years now and I have never had reason for concern. I know she is safe and really well cared for. Communication is great and nothing is too much trouble for the team of carers who go above and beyond what is expected of them."

J L
carehome.co.uk rating: 4.45 out of 5

"My mother has been a resident for a few months now. My mum has some really challenging and worrying behaviours. My mum has been in various homes and none have been able to help deal with the variety of needs my mum presents. In the short time mum has been here myself and father have felt love and care for the first time since my mum's diagnosis. The care that mum has received has been exceptional. The communication between the home and myself have been comprehensive. The difference here is that the staff are proactive in resolving issues, the staff have had to deal with violent behaviour from my mum and without exception, the care and love from each and every member of staff has been outstanding. Mum has a way to go, but with the help of the dedicated staff and their positive, proactive approach, myself and my family finally feel that my mum is safe, loved and cared for. This has a huge impact on us as a family as we know mum is safe. Thank you to each and every one of your staff."

Ruth H
carehome.co.uk rating: 4.25 out of 5

"The staff here are amazing and look after my Mum really well, considering how difficult things have been with everything that’s going on in the world. They go to extra lengths to make sure she’s well looked after and work so hard. We had difficulty finding the right place for her before, given her condition, but in the last 8 months they’ve done so well and we feel much more at ease. We feel like we can never be thankful enough given how hard these people work and how they manage. The home itself has a nice feel to it. The rooms are a decent size and decorated well, and there are good facilities. The garden area is lovely when the weather is nice, and the location is calm and quiet. The staff are always welcoming to us as family and go out of their way to make us welcome. Keep up the good work."

Paul B
carehome.co.uk rating: 5.00 out of 5

"I visit my husband weekly. I am greeted by the staff with a smile all staff are very cheerful and I note how they treat my husband. Mostly with an arm around him and so very kind. I leave him knowing he is in good hands. I can not find any fault regarding his care."

M W
carehome.co.uk rating: 5.00 out of 5