What our families say: Forest Care Home

We score 9.4/10

8 Reviews


19 May 2018

View the report

"The staff here are amazing and look after my Mum really well, considering how difficult things have been with everything that’s going on in the world. They go to extra lengths to make sure she’s well looked after and work so hard. We had difficulty finding the right place for her before, given her condition, but in the last 8 months they’ve done so well and we feel much more at ease. We feel like we can never be thankful enough given how hard these people work and how they manage. The home itself has a nice feel to it. The rooms are a decent size and decorated well, and there are good facilities. The garden area is lovely when the weather is nice, and the location is calm and quiet. The staff are always welcoming to us as family and go out of their way to make us welcome. Keep up the good work."

Paul Bcarehome.co.uk rating: 5 out of 5

"I am extremely happy in the knowledge that my wife is cared for in a kind and considerate manner and would highly recommend this care facility. The staff are well trained and highly efficient they communicate very competently with Family and residents."

Jim Acarehome.co.uk rating: 4.75 out of 5

"My mother has been a resident for a few months now. My mum has some really challenging and worrying behaviours. My mum has been in various homes and none have been able to help deal with the variety of needs my mum presents. In the short time mum has been here myself and father have felt love and care for the first time since my mum's diagnosis. The care that mum has received has been exceptional. The communication between the home and myself have been comprehensive. The difference here is that the staff are proactive in resolving issues, the staff have had to deal with violent behaviour from my mum and without exception, the care and love from each and every member of staff has been outstanding. Mum has a way to go, but with the help of the dedicated staff and their positive, proactive approach, myself and my family finally feel that my mum is safe, loved and cared for. This has a huge impact on us as a family as we know mum is safe. Thank you to each and every one of your staff."

Ruth Hcarehome.co.uk rating: 4.25 out of 5

"My mother has lived at the Forest Care Home for three years now and I have never had reason for concern. I know she is safe and really well cared for. Communication is great and nothing is too much trouble for the team of carers who go above and beyond what is expected of them."

J Lcarehome.co.uk rating: 4.4 out of 5

"Settled Mum in so well and helped taking delivery of her personal effects during Covid. We get to video chat and a very friendly and helpful team. Puts our minds at rest that Mum seems a lot more settled and not at risk."

Paul Bcarehome.co.uk rating: 4.58 out of 5

"My dad has been really well cared for. We are kept informed of any changes whilst covid-19 is here and we've been able to keep in touch with my dad via phone and WhatsApp which meant a lot to his family. Staff have been excellent in caring for my dad. Excellent facilities, my dad has been on some outings i.e. pub lunches which my mum was invited to. Keep up the good work."

K Scarehome.co.uk rating: 4.5 out of 5

"I find the staff extremely pleasant, friendly, and efficient, and look after my wife really well. Although it is difficult to communicate or understand her, I think it is clear she is happy at the home and that is down to the care and love she receives. Thank you so much."

P Mcarehome.co.uk rating: 3.83 out of 5

"The whole team is very supportive of the patient and the family. During the COVID-19 they have been so dedicated to the patients and it is heartwarming. As visiting has not been allowed I ring regularly to check on the situation with my husband and the staff are always willing and cheerfully update on his progress. Excellent."

D Wcarehome.co.uk rating: 4.5 out of 5

"Mum has continued to receive excellent care since she moved here last year. Staff deal with mum's constant mood swings really well. Mum is given every opportunity to make her own decisions where possible and is given lots of choices as regards activities - albeit she finds it difficult to focus for any length of time. In the current pandemic, staff have gone above and beyond any normal expectations. The management and staff team are amazing."

L Pcarehome.co.uk rating: 5 out of 5

"I feel extremely comfortable knowing that my wife is being cared for in a happy, well-staffed and completely run environment. The quality of this organisation is an exemplar to the care homes in this area. Well done!"

James Acarehome.co.uk rating: 5 out of 5

"More than happy with everything at Forest. The staff are caring, friendly and nothing is too much trouble. The home is clean and welcoming. No offensive smells like in other care homes that I have visited. The staff are very attentive to the resident's personality and needs."

Denise Wcarehome.co.uk rating: 4.83 out of 5

"Cannot fault the care provided for my father. As a family, we have peace of mind knowing dad couldn't be better cared for. Thank you."

Margaret Scarehome.co.uk rating: 5 out of 5

"I feel very comfortable knowing that my wife is in a safe environment being well looked after. The staff are caring, well trained and also sensitive to the residents needs."

James Acarehome.co.uk rating: 4.67 out of 5

"I find the staff caring and respectful of my husband's needs. He has been fairly settled since he came to live here. Everyone has been very kind to me and my family and I feel happy that my husband is being well cared for as he can be very difficult at times."

Ann Mcarehome.co.uk rating: 4.75 out of 5

"Today I enjoyed a lunchtime meal here in the foyer with my mother. The broccoli was cooked perfectly as neither over or undercooked. The rest of the meal was also very good and my mother enjoyed hers too. On some occasions, this has not been the case and I have seen her leave more than she ate. The coffee machine is brilliant when working but has been awaiting repair for more than a month and apparently will be replaced. Pity, it was not fixed."

Diane Wcarehome.co.uk rating: 4.25 out of 5

"All staff are excellent, caring and friendly and loving to all residents. A very tough job to do for carers and domestic staff. Thank you to all. Food was excellent and kitchen staff helpful and caring."

Ena Wcarehome.co.uk rating: 4.5 out of 5

"Visited on several occasions and always found it to be very relaxing and a friendly environment with caring staff and happy residents. l’m fully aware of the complexity of some of the residents, however, this is not evident when visiting the home as the staff are very skilled and have everything under control. The reception area is very pleasant to enjoy coffee and cake. I’ve attended recent activities within the home which has been very enjoyable, the home is a credit to the company. Well done everyone at Forest."

Lynette Bcarehome.co.uk rating: 4.58 out of 5

"My husband has vascular dementia and I'm extremely pleased with the care given to him. Living locally I'm finding it easy to visit daily, and I find an experienced caring team helping to make the patients as comfortable as possible and I'm very pleased to feel comfortable when I go home."

Megan Lcarehome.co.uk rating: 4.8 out of 5

"My husband has vascular dementia and I'm extremely pleased with the care given to him. Living locally I'm finding it easy to visit daily, and I find an experienced caring team helping to make the patients as comfortable as possible and I'm very pleased to feel comfortable when I go home."

Megan Lcarehome.co.uk rating: 4.8 out of 5

"I know my mother is very happy at this care home, she is well cared for by the excellent caring staff. Mother loves it when the carers play dominoes with her. The food is of good quality and varied. Always clean and well kept in all areas of the home. Love the reception area where we can go for coffee and cake and play cards or dominoes. Many thanks."

Kay Ecarehome.co.uk rating: 4.58 out of 5

"This care home is brilliant! My Dad was here and this became "his" home, we were welcomed as a family. The staff are fantastic and supportive, nothing is too much trouble. The home is very clean and the rooms are light, airy and comfortable with plenty of space. Our Dad had late stage Alzheimer's disease and having him at Barchester was definitely the right home for him. We can't thank the staff enough for what they did. Our Dad was very looked after and was treated with respect and dignity. The activities coordinator is brilliant and the special Valentines day was especially really lovely! The food at Barchester is really good and the café at the entrance is a lovely touch, somewhere we could take Dad with his grandchildren for coffee, cake and some time alone. The last days of Dad's life were filled with constant visits from the caring staff, I can't praise them enough! This home is a wonderful example of what care is all about."

Laura Scarehome.co.uk rating: 4.58 out of 5

"Excellent care and facilities."

J Tcarehome.co.uk rating: 4.67 out of 5

"I have always found the home clean and welcoming. Staff are always very friendly and treat the residents with dignity and respect. The food looks very tasty and staff always bring drinks to the residents and guests on request."

Joan Scarehome.co.uk rating: 4.3 out of 5

"Had excellent care in this home. Staff are caring and informative."

Megan Lcarehome.co.uk rating: 4.5 out of 5

"Please repair the Bravilor Bonomat - it makes such a difference to visiting. Also, it doesn't feel right not to have the reception area staffed at weekends."

C Tcarehome.co.uk rating: 4.64 out of 5

"My mother has lived at the Forest for 2 and a half years and has been happy most of this time. More activities would be appreciated but it is understandable that with many residents having dementia, involving groups into set games or craft sessions is very difficult. The rooms are very good and my mum loves her patio door."

D Wcarehome.co.uk rating: 4 out of 5

"My sister went into Barchester Forest Care Centre and they are ok with her. They keep her busy which I like and she settled in within a few days."

Steven Lcarehome.co.uk rating: 5 out of 5

"I have a controlling, private, dignified husband who requires careful, handling having been self-employed and bringing up 4 children likes to feel in control. The staff respect that, I live locally so it's easy for me to "pop" in daily. At no time have I seen anything but kindness. I'm grateful for the care at Barchester Forest Care Centre as they also make me feel welcome and thank you."

Megan Lcarehome.co.uk rating: 4.92 out of 5

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

All other calls

01623 415700

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards