Reviews for Forest Care Home

"My husband has been in this care home for just over 2 months and I am so happy with how he Is being cared for. The staff are very friendly and have helped my husband settle in well.The food is really nice and the care home is always clean."

"Mum continues to receive all the care and support she needs and her daily hygiene routine has improved. The staff team are friendly, knowledgeable, caring and approachable. Any concerns or issues are generally resolved satisfactorily and in a timely manner. Occasionally incidents arising have been reported to me a few days after the event rather than on the day. Mum does require a soft food diet and to be supervised during meal times, also requires encouragement to eat and drink adequately. Although mum now prefers to stay in her room, the new activity coordinator is very proactive and has organised lots of activities, events and outings for the residents since being in post."

The staff at fordmill go above and beyond for the residents. The home is like a hotel, warm, clean and luxurious. The staff are special people, caring and kind, overseen by the professional manager who involves herself in every aspect of the home and makes sure it runs like clockwork. Fordmill is full of life due to the entertainment team. The grade 6 for their care inspectorate for excellence was very well deserved and cannot recommend this team enough.
Thank you for everything you do

"Most of the staff caring and look after my dad well. He enjoys the food there and loves cuddles from staff. Disappointed that there are no regular activities or residents not taken out very often as it's been a very long time without activity coordinators. Also, no consistent hairdresser for weeks and weeks on end. Residents like to look nice and be pampered. Minibus is there, please take out in it if possible."

"Management and staff commitment continues to be of the highest standard when dealing with my father's constant daily and weekly care needs (and all other residents through my observations). All care staff, nurses and management are always polite, friendly and approachable (even when the pressure is on). They constantly demonstrate a caring and compassionate dedication to their work and it's much appreciated by myself, and gives me the reassurance that my father is being looked after and cared for ."

"My dad is in Barchester Forest Care Home, this is the best nursing home Dad has lived in. All the carers are friendly and helpful to us, as a family. My dad gets the best care at this home, the carers love Dad, even when he has his agitated episodes, they are very understanding and know Dad is loving too and it's his dementia. The food always looks lovely and there is always a good variety. Dad often has second helpings. We are always offered drinks and food when we visit Dad which is so nice. I always feel at ease when I visit and chat to the carers too. You all do an amazing job. Thank you so much for caring for my dad."

Fordmill has brought peace, care (both physical and emotional) , compassion and laughter to my mother in her later years. All her needs are met in a very clean, beautiful, warm, welcoming environment.
All staff (from the various departments), are very friendly to my mother and our family and we're made to feel welcome. They look after all aspects of my mothers health and liaise with us regarding any issues which is reassuring.
I wish to say a big Thankyou to all staff for their ongoing care and compassion to mum👏👏.
And a special thankyou to the Activity Organiser Gulia Constandache. Your 1 in a million!!! Your ideas are brilliant, and your enthusiasm passes onto your team (Moira & retiree Lullivine), staff and residents and also visitors! The joy and laughter is so lovely to see. It's a gift you have Gulian.
Thankyou to manager Aileen and your staff.

Staff are always friendly and caring with residents and relatives when visiting. There's a great variety of activities for residents to join in with if they wish.

"I was very pleasantly surprised when I visited Barchester Forest Care home in August 2023 with my daughter-in-law, the intention being to move my son from the awful place where he had been a resident since December 2022. We were interviewed by a very understanding assistant manager. We were shown around the very spacious building, extremely clean and tidy. No rooms available at that time but within three weeks a room became available. The food is very good, the staff are considerate and understanding, the manager is excellent. Our family are very happy with the attention and care our loved family member receives. Communication between Forest Care and family is outstanding. Forest Care Home is a very homely place."

"Excellent and professional staff who really allow my wife to feel at home here without pressuring her to do things she’s not comfortable with. Very accommodating and the staff have been brilliant before and during the time my wife has been there. They also take the family’s feelings into consideration and the manager is always more than happy to chat about your feelings and concerns. Excellent food too which my wife can eat in her room if she doesn’t want company."

"My nanna was in a different residential home for 8 months which unfortunately caused extreme distress to my nanna and our family. After doing extensive research for a nursing home, I came across Forest Care Home and thankfully my nanna moved there in February of this year. We are eternally grateful for all of the staff - it is very clear how much everybody loves and cares for my wonderful nanna. They truly treat her like one of their family members, as opposed to a resident. When we turn up unannounced, we see the carers sitting with Nanna giving her hugs and kisses - which is heart-warming. She is now finally receiving the level of care she truly deserves. Putting a loved one in a care/nursing home is never easy but we can honestly say that Forest Care Home feels like home. We are a family who call almost daily and staff always answer the phone in a lovely manner and you never feel like you are bothering them. Thanks again, for the bottom our of hearts, we are so grateful. You are all angels."

"I’m a regular volunteer at the care home and can honestly say that the entire team there are extremely professional and want to create the best environment to live in for the residents. I helped at the recent summer fair and what a fabulous day we all had, from the great entertainment, games, raffle and the yummy sweet cart. Watching the residents have another brilliant day was priceless."

"Forest Care is a very pleasant place to live. The staff have a good sense of humour and work very hard. The food is excellent and we have good entertainment throughout the year."

"Forest Care Home has many qualities. The staff are very welcoming and always keep us updated on mums health. We went to visit many care homes and none of them came close to the Forest Care Home standards. A lovely environment we know mum would be well looked after here."

"As a former nurse, I have been really impressed with the manner in which my mum has been cared for, first on the hospital side, then on the care side. I have always found the staff helpful and willing to take time to talk, and they seem to have developed a very good understanding of my mum's needs in spite of her communication difficulties which demonstrates to me that they do try their absolute best to help the people they are caring for. Overall, I have no worries about leaving my mum in their very capable hands, and I know that if there are any problems, then they will be in touch and keep me up to date."

"I feel most comfortable that my wife is being looked after in a good environment staffed by people who care."

"I visit my husband weekly. I am greeted by the staff with a smile all staff are very cheerful and I note how they treat my husband. Mostly with an arm around him and so very kind. I leave him knowing he is in good hands. I can not find any fault regarding his care."