Reviews for Epsom Beaumont Care Home

My work is in the health and safety sector and i have visited many care homes around the UK. When i first pulled up to the home i was impressed by the facade. As i entered the home i was greeted by a friendly and attentive member of staff. The delightful manager, Susan greeted me warmly and gave me a guided tour. The home is beautiful, although a little dated. I commented on this and was informed a major refurbishment is planned in the spring. The home is very clean, everywhere and smelt nice. the staff were buzzing around and even though some of the residents are challenging they seemed happy and well dressed. I was offered some lunch, which i was glad for, as i could see the food looked like the food you’d find in a high end hotel. In fact this is what the home reminded me of a 5-star hotel. This is the way a care home should look feel and sound like, what a joyful experience it was.

The facility has a nice warm ambiance. The staff are friendly, kind and empathetic.
The environment is clean and tidy.
My father has his own room. The is always well kept and appears comfortable.
The staff are polite and enjoy their job.
I am very happy my sister insisted on Emily Jackson.
Thank you all

My mum was cared for at Emily Jackson House for 2 years with advanced dementia. We could not thank the staff enough for the love and care they gave to us as a family and to my mum. They attended to her every need with such care and love. I would recommend the home to anyone who is looking for a home for a loved one

"This home is very pleasant place to stay, the staff are very kind and caring. My sister seems to be very happy with her accomodation and with the way visitors can come and go as they please. The staff are very kind especially whoever it is who arranges the entetainment. The only downside is the when the bell for attention is pressed it takes a while for attention"

C T
carehome.co.uk rating: 4.75 out of 5

"My Mum has been at Home since last July. She is so happy there. She loves the company from staff and residents, it really changed her out look on life! This is not my first review, so you can read my others. But, would just like to add , what a smooth transition of Management there has been resently. The general manager has been so helpful, guiding us through the Finiiacal side of having our Mother in Care. I attended an informal Meeting in the Libary, with the general manager and the activities coordinator, and many of the residents. Ever effort was made ,in ALL areas Food, Hygine,Activties, Days out ect , to see if any improvements could be made. Every Resident was given a platform ( how ever small their imput was, 2 residents knodded off!) . A lot of new and good ideas are now planned for the future ( trip to the Coast for Fish and chips out of paper!) I really commend ALL the staff from the general manager down to the staff member in the basement! (washing area) I only see 100% love and care from this Team"

Richard B
carehome.co.uk rating: 5.00 out of 5

"The activities team at the home are excellent! They put so much time and effort into keeping the residents happy and occupied."

J C
carehome.co.uk rating: 4.92 out of 5

"The staff at this home have been nothing less than courteous, helpful, approachable, kind, informative, welcoming and very hospitable. The home has everything to make their residents feel at home. The facilities are excellent. If I am not sure what to do or have concerns regarding my relative, its a phone call away to get advice."

R B
carehome.co.uk rating: 4.92 out of 5

"My Mum has been a resident here for 2 years and she loves it. Beaumont has given her a new lease of life, which is just so lovely to see. There are always lots of activities going on, the events coordinator is superb. All the staff are very helpful and kind. It has a beautiful garden where a lot of the activities take place this time of the year. I would highly recommend Epsom Beaumont Care Home"

Debbie H
carehome.co.uk rating: 4.67 out of 5

"Very sadly my mum was only resident for a few weeks but we felt at home. The carers were kind and attentive, one member of staff, in particular, stood out with his empathetic smile. The activities coordinator had amazing energy and brought light and life to the environment."

Dominic M
carehome.co.uk rating: 4.67 out of 5

"The manager has done an amazing job making my grandad feel amazing on his birthday. She's brilliant with all the staff and the guests, the home would be completely different without her there she puts a smile on everyone's face."

Jack F
carehome.co.uk rating: 5.00 out of 5

"Security at the front desk is excellent. The greeting from staff is friendly and they display an air of efficiency and professionalism. My grandmother is 103-years-old and is thriving in the care home. She has her grumbles about the food but they are non-specific and to be honest - she would moan if a celebrity chef were running the kitchen. Excellent!"

Michael T
carehome.co.uk rating: 4.45 out of 5

"After my mother was diagnosed with a terminal condition that requires 24-hour care, after a period of hospital stay we had to find a nursing/care home for her and found the gem that is the Epsom Beaumont Care Home. From the start, all the staff have been wonderful in providing the needed care for my mother. The building and the rooms are maintained to a very high standard. The chef produces wonderful food, personalised to an individual's needs. Even during the COVID pandemic the staff have managed the situation exceptionally well and have kept families fully up to date with regular newsletters and notices. We are able to visit in their specially built visitor's suite and also have organised regular Zoom calls to enable us to fully keep in touch with my mother. Activities are limited at the moment but the range of these that will be on offer when lockdown ends will be really stimulating for my mother. All in all, I would wholeheartedly recommend the Epsom Beaumont Care Home."

Jonathan K
carehome.co.uk rating: 5.00 out of 5

"My dad moved into this home due to his other home closing down, the whole move-in process was very smooth from arranging a show round, signing a contract and then able to come in and assist my dad to settle in his new home. It was all done very smoothly and feel my dad is enjoying the home, the food and the carers"

Neeta B
carehome.co.uk rating: 4.83 out of 5

"The staff and management at this home are outstanding. The care staff and all the supporting team are superb. They show such dedication, love, and compassion to our mum and to our entire family at times of difficulty. We could not wish for better."

Elsa C
carehome.co.uk rating: 4.92 out of 5

"The care and compassion shown to my mother and my family has been exceptional. All the carers, cooks, admin staff have been so helpful and empathetic. These are fantastic people working in difficult and emotionally challenging times."

A M
carehome.co.uk rating: 4.75 out of 5

"Activity coordinator excellent and care staff."

C C
carehome.co.uk rating: 4.58 out of 5

"Just to say, fantastic staff. Love the way they have fun with my aunt and are smiling. Can’t be an easy job and those special people at the home. They have been amazing. Amazing food and clean."

Lynn G
carehome.co.uk rating: 4.08 out of 5

"The staff are friendly and encourage my mother to seek help, which is willingly given. Food is generally like good home cooking, though she has noticed the difference when the chef is absent. She enjoys a large room with two french windows and an ensuite shower and toilet. She walks in the home's garden most mornings when it has shade and exercises weekly with a visiting physiotherapist. Her excellent GP has visited her at the home when needed. She enjoys conversations with other residents and their visitors. In previous months she has enjoyed organised outings to garden centres or pub lunches. When I have taken her to a garden, which is too large for her to walk around we have sometimes been able to borrow a wheelchair from the home. (Nurses and the physiotherapist advised against buying her own wheelchair too soon, lest she becomes more dependent than necessary). At present, l can visit her without restrictions, wearing a mask to pass through common rooms."

J W
carehome.co.uk rating: 4.75 out of 5

"Food good. Activities much improved lately. Good update for care and nursing care from staff."

Kathleen C
carehome.co.uk rating: 3.92 out of 5

"Most carers are very good and helpful. Some do go the extra mile. Activities have improved greatly recently. Food is good and will give something the resident wants."

Margaret H
carehome.co.uk rating: 3.75 out of 5

"Barchester Epsom Beaumont Care Home is a lovely home, the staff are exceptional and are all so kind and welcoming. They all make you feel at home, the staff always spoil me with tea and cake. My husband couldn't be in a better place."

Irene M
carehome.co.uk rating: 5.00 out of 5

"The staff are all very friendly and professional, they are responsive if there is a problem. There are no complaints. My mother enjoys the food and the cakes. We enjoy spending time in the beautiful garden here."

Phlip M
carehome.co.uk rating: 5.00 out of 5

"I would definitely recommend the home to many of my friends. I am very happy here."

D S
carehome.co.uk rating: 5.00 out of 5

"Mum seems to have settled well and the carers all seem very kind. The entertainment/activities coordinator is wonderful with mum and encourages her to engage in activities which helps with her dementia."

K H
carehome.co.uk rating: 4.00 out of 5

"My brother is being very well cared for and his pre-existing physical disabilities have been totally accepted within his care package. The atmosphere within Epsom Beaumont is always bright and cheerful and great care is taken to give an uplifting experience in the public areas."

G C
carehome.co.uk rating: 5.00 out of 5

"My mother had exemplary care, for which I am very grateful. The nursing care is excellent and it is clear that everyone really cared for my mother. I would highly recommend Barchester Epsom Beaumont Care Home."

A I
carehome.co.uk rating: 5.00 out of 5

"Beaumont is a lovely environment, the staff are so nice and friendly. There are different activities taking place everyday. My mum has been there for seven months and she has settled so well. She is very happy there, it has given her a new lease of life. I would highly recommend Beaumont Care Home."

Debbie H
carehome.co.uk rating: 4.50 out of 5

"Mum has been in the Epsom Beaumont for seven months, the change in that time has been amazing. She has a new zest for life, joins in all the activities (which there are many) is enjoying the wonderful food they provide and has made some lovely friends. This is all made possible by the amazing staff, who are all so caring and friendly, the home itself is a beautiful building, which is well maintained and kept to a high standard. We are really happy with the Beaumont, knowing Mum is well cared for and she is really happy there."

Jackie C
carehome.co.uk rating: 5.00 out of 5

"Epsom Beaumont provides a positive and welcoming environment for both residents and visitors. There is a lovely dining room that feels like a restaurant with a varied, tasty, and nutritious menu. A well-used beautiful garden also complements this care home. The staff are very friendly and welcoming and provide a high standard of care. There is also a wide range of daily activities for residents organized by the wonderful activities team. My Mother settled well and thrives in the environment and now has been joined by my Mother-in-law. As a multi-generational family aged between two and 98, we visit regularly and my granddaughter calls it a 'caring home'. If anyone is looking for a care home in the area (after visiting lots) I would certainly recommend it."

Chris G
carehome.co.uk rating: 4.00 out of 5

"I am very happy in my room. All the staff are kind and helpful and friendly. The garden is lovely and I enjoy walking around them. The food is tasty and wholesome."

Margaret M
carehome.co.uk rating: 5.00 out of 5

"My husband has been a resident since November 2022. Initially, we had a rocky start due to miscommunication and misunderstandings with the management team. This has all been resolved. I am very happy with the care provided. My husband is very well cared for. The home has a beautiful garden which my children also love to use when we visit. There are a lot of great activities for them all to do, which is great to hear. My husband has now settled and is very comfortable there. The staff are all wonderful, kind and caring and make every effort to make us all feel welcome. I would indeed recommend this home."

Anna C
carehome.co.uk rating: 4.42 out of 5

"Thank you to all the staff at Barchester Epsom Beaumont Care Home. Everyone here is so friendly and welcoming, always helpful and attentive, patient and caring. So many great activities, well-organised and lots of fun for residents and their families too. Comfortable rooms, lovely garden, always clean and tidy. Great food and very nice, there is tea and cake available for visitors. Thank you, my auntie is very happy here."

Claire S
carehome.co.uk rating: 5.00 out of 5

"I really could not be happier. My mother's brain was on 'standby' when she lived alone. She only got dressed for visitors, also very poorly, had no friends, she has a new lease of life now! She even volunteered to be 'Ambassador for Residents'. All those changes are down to management and staff at this wonderful home which is more like a hotel!"

Richard B
carehome.co.uk rating: 5.00 out of 5

"This is my first visit to the care home to see my sister. She is being exceptionally well looked after and all staff show her respect, consideration and care. They seem to have boundless patience. Due to her medical issues, my lovely sister is very demanding and this is where the skill and compassion of the staff shine through. We are greatly impressed with the freedom family and friends have to visit and the ability to dine with her - wonderful food! Our great thanks to everyone."

J H
carehome.co.uk rating: 5.00 out of 5

"It is reassuring to see my mother being looked after with such affection, care and dignity. December saw many well-organised Christmas festivities with family members encouraged to participate in the singing, dancing and games which had the residents well-motivated. The staff are an excellent team and my grandson, who is 12 now, thinks he is a DJ. The food served at all occasions is wonderful."

J G
carehome.co.uk rating: 5.00 out of 5

"Barchester Epsom Beaumont Care Home is a lovely care home, the activities on offer are amazing, staff are always very friendly and kind, the home has a lovely atmosphere and the home is beautiful. I would 100% recommend this care home for your loved one."

L M
carehome.co.uk rating: 5.00 out of 5

"Lovely place to be. Enjoy the garden, seeing the birds and how well it is looked after by the gardeners."

Valerie S
carehome.co.uk rating: 5.00 out of 5

"Activities - excellent, very varied, excellent coordinators. Shame there isn't a larger room to accommodate all residents and family/friends. Some carers are very good - going above and beyond. Overall, a very well-managed home, senior staff very friendly and helpful."

S A
carehome.co.uk rating: 4.36 out of 5

"The staff are all very good and kind. The activities coordinator is especially good with all her entertainment."

Carmel T
carehome.co.uk rating: 4.92 out of 5

"The care home is absolutely fabulous at caring for my nan with end stage cancer. The receptionist and admis assistant shows how dedicated and passionate she is about her role and always goes above and beyond to help. There are always activities taking place and all the staff are very helpful and kind."

Nathan F
carehome.co.uk rating: 5.00 out of 5

"Excellent facilities with very helpful staff. Just what I needed to help me recover from operation. Thanks to all at Barchester Epsom Beaumont Care Home."

James H
carehome.co.uk rating: 5.00 out of 5

"My mother has been in Beaumont for 6 weeks and is very happy with her level of care. Should she have to remain in care, we would like to think she could stay in Beaumont. Our family have been made to feel very welcome and we have been surprised by the level of care and attention she receives. Obviously, we understand that the nature of care homes brings insurmountable problems, however, this does not reflect with a negative impact on the daily running and programming of each day and the staff."

Bobby B
carehome.co.uk rating: 4.17 out of 5

"My wife moved into the home six months ago and settled in very quickly. I know she's safe and well cared for which is a great weight off my mind. The staff all treat her with respect. The food is excellent. The gardens are lovely and easily accessible."

David M
carehome.co.uk rating: 5.00 out of 5

"My nan lives here and each time we come, they are all very welcoming and the staff are all friendly. The staff are very informative about nan and are happy to talk to you. Staff are very caring towards my uncle with autism, letting him play the piano and are always offering to make tea for my grandad."

Emma F
carehome.co.uk rating: 4.91 out of 5

"My mum now requires a high level of care and the staff spend time and effort to reassure her and to help her to feel as safe as possible which is also reassuring and a comfort to me also."

G B
carehome.co.uk rating: 4.33 out of 5

"Everyone has been kind and pleasant and helpful. Food very good. Lovely ambience. Most important, MUm is happy."

M T
carehome.co.uk rating: 3.92 out of 5

"My mum is so happy with the care she has received and all the staff are friendly and caring, they are always there to help. The home is first class and it's like being in a hotel. They have lots of activities you can do if you are able-bodied."

Suzanne R
carehome.co.uk rating: 4.75 out of 5