Meet the Crandon Springs Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members  below:

Natalie Deverall

General Manager

Hello, my name is Natalie, and I am the General Manager here at Crandon Springs. Welcome to our website!

I started my career in the care industry in 1997 as a care assistant, from day one I knew I had found my calling. Over the years I have worked as an Activities Co-Ordinator, a home care manager, a Customer Co-Ordinator and Quality Assurance Officer with a local authority. I have been a care home manager since 2019.

Crandon Springs has to be the pinnacle of my career, I am very proud to be a part of this exciting journey. I aim to ensure, as a team we are providing outstanding person-centred care, whilst meeting the individuals needs with passion and dignity.

I look forward to welcoming you into Crandon Springs!

Bethany Chattwood

Home Service Advisor

Hello, my name is Bethany, and I am the Home Service Advisor here at Crandon Springs. My role is to help guide you from initial enquiry to admission into our new home, I am here every step of the way.

As the Home Services Advisor at Crandon Springs I am here to support, offer advice and answer any questions that you may have to help make the move into your new Barchester home less daunting and something to truly look forward too.

I joined Barchester in June 2020 and I have loved every minute of it. I have watched Crandon Springs develop from a building site, to a marketing suite and now a beautiful care home. I am a born and raised Somerset girl and love living in the near surroundings. My career prior to Barchester had been in estate agency and customer experience management roles.

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Paul Phillips

Head of Maintenance

Hi I’m Paul. I have worked in maintenance roles for over 20 years. Much of this time was in the leisure industry, maintaining swimming pools, steam rooms and spa pools, etc. I am a painter by trade, but I can turn my hand to most repairs and I have the ability to discover how different things work so that I can make them safe to use.

I’m also NEBOSH qualified and so I have a broad knowledge of health and safety regulations. I’ve lived in Yeovil for 3 years, having spent my whole life previously in Kent. I’ve been married for 31 years and I have 5 grown-up children and 6 grandchildren. In my spare time I love to cook and I enjoy gardening but I’m most often found doing DIY jobs around the home and garden

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Tabby Brooks

Lifestyle Enrichment Coordinator

My name is Tabby, I am one of the Lifestyle Enrichment Coordinator's. I am so excited to welcome our residents and their families to our oustanding home here at Crandon Springs. 

As part of the Lifestyle enrichment team I will be organising fun and individual daily activities. I am responsible for keeping everyone busy and engaged in and around our beautiful home and gardens, as well as getting out and about as much as possible. I will ensure our residents have three varied activities to choose from per day. I cannot wait to start enriching our residents lives, creating memories and friendships.


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Lisa Smith

Administration Manager

Hello, my name is Lisa, I am the Administration Manager here at Crandon Springs. I joined Barchester Healthcare in November 2020 and I am so excited to be apart of the home opening and looking forward to a new adventure!

I have worked within the care sector for the past 14 years and gained several qualifications in administration and human resources. I am known to my family as a costa obsessed - hot chocolate with cream is my favourite!

I look forward to welcoming you all into Crandon Springs very soon and look forward to helping with anything to make our residents move a smooth transition.

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Ginette Kent

Care Assistant

Hello, my name is Ginette! I am very excited to be a Care Assistant here at Crandon Springs and help support our residents everyday. I have worked in the care sector for over 20 years and find care so rewarding. I have lived in Wells over 35 years so I am sure to see some familiar faces from the city! I look forward to providing outstanding care and progressing my career within Barchester.

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Sue Edmonds

Care Assistant

Hello! My name is Sue and I am a Care Assistant here at Crandon Springs. I am so proud to be able to say I work in such a beautiful setting with an outstanding team. I have worked in care and hospitality for the past 30 years and look forward to continuing my career and delivering excellent person-centred care.

I love being around people and look forward to giving you a warm welcome here at Crandon Springs.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm


All other calls

01749 685 180

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards