Meet the Crandon Springs Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members  below:

Natalie Deverall

General Manager

Hello, my name is Natalie, and I am the General Manager here at Crandon Springs. Welcome to our website!

I started my career in the care industry in 1997 as a care assistant, from day one I knew I had found my calling. Over the years I have worked as an Activities Co-Ordinator, a home care manager, a Customer Co-Ordinator and Quality Assurance Officer with a local authority. I have been a care home manager since 2019.

Crandon Springs has to be the pinnacle of my career, I am very proud to be a part of this exciting journey. I aim to ensure, as a team we are providing outstanding person-centred care, whilst meeting the individuals needs with passion and dignity.

I look forward to welcoming you into Crandon Springs!

Bethany Chattwood

Home Service Advisor

Hello, my name is Bethany, and I am the Home Service Advisor here at Crandon Springs. My role is to help guide you from initial enquiry to admission into our new home, I am here every step of the way.

As the Home Services Advisor at Crandon Springs I am here to support, offer advice and answer any questions that you may have to help make the move into your new Barchester home less daunting and something to truly look forward too.

I joined Barchester in June 2020 and I have loved every minute of it. I have watched Crandon Springs develop from a building site, to a marketing suite and now a beautiful care home. I am a born and raised Somerset girl and love living in the near surroundings. My career prior to Barchester had been in estate agency and customer experience management roles.

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Lisa Smith

Administration Manager

Hello, my name is Lisa, I am the Administration Manager here at Crandon Springs. I joined Barchester Healthcare in November 2020 and I am so excited to be apart of the home opening and looking forward to a new adventure!

I have worked within the care sector for the past 14 years and gained several qualifications in administration and human resources. I am known to my family as a costa obsessed - hot chocolate with cream is my favourite!

I look forward to welcoming you all into Crandon Springs very soon and look forward to helping with anything to make our residents move a smooth transition.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm


All other calls

01749 301 947

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards