Meet the Crabwall Hall Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members  below:

Kirsty Jones

General Manager

Hi, my name is Kirsty, and I am the General Manager here at Crabwall Hall. Welcome to our website!

I have been at Crabwall Hall since 2017, and I have been the registered manager since May 2019. Previously to that, I was the Deputy Manager.

I have been in the care sector since 2008 and have predominantly worked with the elderly. I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come. 


Nicky Dunn

Deputy Manager

Nicky joined Crabwall Hall in December 2017 as a Senior Care Assistant on days. In December 2018, Nicky became the Deputy Manager.

Tracy Stockley

Team Leader

Tracy has worked at Crabwall Hall for the past 29 years. Tracy started off working days care but after 3 years swapped over to nights where she was team leader for 25 years. After that Tracy swapped back over to Days when a senior role became available and she has now been Team Leader for the last 2 years.

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Carolyn Minchew

Activities Coordinator

I have worked at Crabwall Hall since 2017. I started at Crabwall as a carer, working through day shifts before transferring to the activities team 6 months later. Before Crabwall Hall, I was a production manager for a PPE manufacturing company based in Runcorn.

Karen Robinson

Activities Coordinator

Karen has been at Crabwall since 2012, and has always worked in activities. She also helps out in the kitchen and with care. Before Crabwall, Karen was a dinner lady and classroom assistant at Bryn Deva Special Needs School.

Michelle Lennon


My role is varied, from meeting and greeting our residents, their families and visitors to the home to assisting with the finance and administration duties within the home.

Every day is different here at Crabwall Hall. The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of the Crabwall Hall community. 

I look forward to you visiting and showing you around our wonderful home!


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Pearl Pierce


Pearl has been with us for 5 months as Hostess. Beforehand, Pearl was a waitress at the Queens Hotel in Chester.

Mark Stevens

Maintenance & Gardening

I joined Crabwall Hall as Maintenance Manager & Gardener in January 2020. Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment up to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work. 

I also manage and deal with contractors, keeping records up-to-date for our audits. As part of my role, I am also responsible for maintaining the home's extensive grounds. Prior to joining the team at Crabwall Hall, I owned my own window cleaning business.

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Maintenance Team

Hi, we are members of the maintenance team here at Crabwall and our role is to keep the home environment to the highest of standards. We enjoy interacting with our residents each day and listening to their stories, it makes us proud to be part of their life now.

We work together to maintain the home and grounds for our residents and visitors to keep them safe and secure and to enjoy the external grounds.

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Housekeeping Team

Hi, we are members of the housekeeping team and enjoy working at Crabwall, the residents feel like part of our extended family. We take great pride in making sure their home and rooms are spotlessly clean. Taking a pride in their home is important for the residents and as a team we feel passionate about this too.

The lovely part of the role is that we get to know each resident and the ways we can make them happy by the little touches that can lighten their day including having a chat as we work. 

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Vickie Murphy

Senior Care Assistant

Vicky has been working at Crabwall Hall for nearly 2 years. She started off as a carer and has studied her NVQ to become Senior Carer, which she has been for the past 12 months. Before joining Crabwall Hall Vickie worked as a community carer which she has done since leaving school.

Care Team

Hi, we are members of the care team here at Crabwall and worked in the care industry between us for many years and love what we do. We work as a team really enjoy working at Crabwall care home and creating a really lovely home for our residents.

Kerry Heath


I work alongside Michelle in meeting and greeting residents, their families and visitors to our home. I like interacting with people; the reception desk is always busy and the role is varied. I love getting to know residents; they have amazing stories to tell and every day is different.

The staff are a wonderful group of people whose sole aim is to give the very best care and attention to every resident.  I look forward to you visiting and showing you around our wonderful home!

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01244 883132

All other calls

01244 851202

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards