Meet the Crabwall Hall Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members  below:

Kirsty Jones

General Manager

Hi, my name is Kirsty, and I am the General Manager here at Crabwall Hall. Welcome to our website!

I have been at Crabwall Hall since 2017, and I have been the registered manager since May 2019. Previously to that, I was the Deputy Manager.

I have been in the care sector since 2008 and have predominantly worked with the elderly. I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come. 


Tracy Stockley


Tracy has worked at Crabwall Hall for the past 29 years. Tracy started off working days care but after 3 years swapped over to nights where she was team leader for 25 years. After that Tracy swapped back over to Days when a senior role became available and she has now been Team Leader for the last 2 years.

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Nicole Welsh

Deputy Home Manager

Hi, my name is Nicole. I have been working for Crabwall Hall since 2017.  I started here as a carer, later promoted to senior carer and now I am now very pleased to be Deputy Manager of the home.

Michelle Lennon

Home Administrator

Hi, my name is Michelle and I am the home administrator here at Crabwall Hall.  My role is varied, from meeting and greeting our residents, their families and visitors to the home to supporting the homes General Manager with the finance and administration duties within the home.

Every day is different here at Crabwall Hall. The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of the Crabwall Hall community. 

I look forward to you visiting and showing you around our wonderful home!


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Debbie Lambert

Senior Team Leader

Debbie has worked for the company for over 11 years and has been Senior Team Leader in the care department of Crabwall Hall for 7 years.

Karen Robinson

Member of the Activities team

Karen has been at Crabwall since 2012, and has always worked in activities. She also helps out in the kitchen and with care. Before Crabwall, Karen was a dinner lady and classroom assistant at Bryn Deva Special Needs School.

Ian Preston

Head Chef

Ian started working at our home in 2015.  Previously Ian has worked as a Head Chef in a contract catering company and as Chef in a Chinese restaurant

Ian has been a Chef since leaving school to train on a YTS scheme

Pearl Pierce


Pearl has been with us for 5 months as Hostess. Beforehand, Pearl was a waitress at the Queens Hotel in Chester.

Mark Stevens

Maintenance & Gardening

I joined Crabwall Hall as Maintenance Manager & Gardener in January 2020. Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment up to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work. 

I also manage and deal with contractors, keeping records up-to-date for our audits. As part of my role, I am also responsible for maintaining the home's extensive grounds. Prior to joining the team at Crabwall Hall, I owned my own window cleaning business.

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Housekeeping Team

Hi, we are members of the housekeeping team and enjoy working at Crabwall, the residents feel like part of our extended family. We take great pride in making sure their home and rooms are spotlessly clean. Taking a pride in their home is important for the residents and as a team we feel passionate about this too.

The lovely part of the role is that we get to know each resident and the ways we can make them happy by the little touches that can lighten their day including having a chat as we work. 

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Kate Cleator

Activities Coordinator

Hi, my name is Kate and I am an activities coordinator here at Crabwall and I joined the team in February 2022. I joined the team having relocated to the area from New Brighton where I was Head of Lifestyle at another care provider.

I have a passion for making a difference to peoples days and enjoy seeing others happy and having a good time. At every opportunity I like to get everyone enjoying a sing-a-long and dance so we can keep fit together. I am a big kid at heart and a huge Disney fan! 

I look forward to see you at one of our events, for more information on our life enrichment programme, please get in touch.

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Kerry Heath

Receptionist / Adminstration Assistant

I work alongside Michelle in meeting and greeting residents, their families and visitors to our home. I like interacting with people; the reception desk is always busy and the role is varied. I love getting to know residents; they have amazing stories to tell and every day is different.

The staff are a wonderful group of people whose sole aim is to give the very best care and attention to every resident.  I look forward to you visiting and showing you around our wonderful home!

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Kath Bebbington

Head of Housekeeping

Kath has been with us at Crabwall Hall for over 23 years. She was first employed as a cleaner and carer then progressed to become our Housekeeper. Before joining us, Kath was a landlady of her own properties that she rented out.

Paul Eaton

Head of Maintenance

Kath has been with us at Crabwall Hall for over 23 years. She was first employed as a cleaner and carer then progressed to become our Housekeeper. Before joining us, Kath was a landlady of her own properties that she rented out.

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01244 883132

All other calls

01244 851202

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards