Reviews for Cookridge Court Care Home

"The most happy friendly caring team of people from the start. Very welcoming from the initial visit. Always great with feedback. Beautifully kept carehome. Immaculately clean. Lovely furnishings. Comfortable bedrooms/lounge areas. Top notch food. Everyone looked after kindly and compassionately. Always plenty of staff on hand to have an update with. Safe and comfortable surroundings. Fun activities for the residents."

"My mother in law moved into Cookridge Court recently and we couldn't be more pleased with the care she is getting. The setting is really pleasant and the staff are easy to talk to and very willing to help. The care she is getting is second to none and it's relieved the family's stress around trying to keep her safe Thank you all at Cookridge Court."

"My mum has been staying at Cookridge court now for just over 2 weeks. She is settled and the staff are absolutely amazing. They have made her feel at home with their friendly attitude and the care she has received has been excellent. I am forever grateful that my mum is getting the care she needs. I highly recommend Cookridge court. Thank you all."

"My mother has only been here a few weeks, but has settled in really well and has been looked after with care and dignity."

"So another week for my friend here - third time this year and loves it as I do too. Staff are alway so kind and attentive. Staff always look happy to be working here. Looking beautiful with all the Christmas decorations too. Beautifully clean always. Coffees and cakes in the cafe - lovely. All positive no negative comments."

"Could not thank you so much for looking after my mother for the last 4 years"

"All staff have been extremely helpful and cheerful, without exception. They have treated my wife with the upmost of dignity and respect. A shoutout to Lindsey for her exceptional professionalism offered to us as a family delivered in a very caring way."

"Well i really would like to say we have found a real gem with my dad's care home. From the moment I walked in and had a look around I felt the atmosphere was perfect. My dad is a bit of a loner which seemed to put me on edge but to be honest being in Cookridge court care home my mind is at ease. I would like to thank you all for the care and respect you have for your elderly. My dad seems so settled and of course seems to be enjoying some of the male company. Big thank you to all."

My mum in law had a year's stay in this home and although she was a bit difficult... The staff coped admirably. They respected her wishes and managed to keep her safe.. but unfortunately she was stubborn and wouldn't stay in bed at night ... pulling her cord out so they didn't know she was up ...so this resulted in a very nasty fall . She was admitted to hospital but died but not from her head injuries .... She got pneumonia and her frail body couldn't cope .. we want to thank the all the staff for what they did . Would recommend the home all the way.... And will stay in contact .

"After a fall at home we needed to find emergency care for my 95 year old aunt. It needed to be close to her home so family and friends could call in to see her. Cookridge Court ticked all the boxes, and were very prompt when I contacted them. My aunt only stayed 4 weeks, but I now know how great the stay was incase she needs to return in the future."

"My mum became a resident of Cookridge Court in 2019. From that day to her sad passing yesterday the staff at the home have all been amazing. The home is always kept immaculate and mums room clean and well kept. The group activities, including singing, dancing and painting, were the highlight of everybodies week. We as a family cannot thank Cookridge Court and all the staff for their help and support."

"Each member of staff whatever grade or level was kind, compassionate, helpful & reassuring."

"The staff that we see are lovely, however I feel that they need more staff - there are a lot of residents in the home. Washing does go missing- however again a lot of residents to look after. Some toilets do not work properly - or the residents cannot push handle down - too hard for them - the shower floors are uneven so residents fall sometimes."

"I have just returned home from my third respite stay at Cookridge Court Care Home.The care I receive is so good. I got such a warm welcome from all members of staff when I arrived. My room was spotlessly clean, light and airy. The meals were delicious and varied - I even had a visit from the chef! The house keepers who kept my room so clean always made time for a chat as they went about their work, whilst the care staff really "do care" . As I find sleeping in a single bed rather difficult, a reclining chair was provided by the home for me - I even met the handy man who checked everything was okay for my sleeping arrangements. I am unable to comment on the activities run at the home. Despite being invited to join in on several occasions, I was happy to stay in my room and catch up with my reading. I now can look forward to my next "holiday" there, it's so nice to know that my husband can enjoy his breaks, knowing I am so well looked after and happy."

"My wife has just returned home after her third respite stay at Cookridge Court. She has previously spent time at several other care homes, and respite care is something she tolerates rather than enjoys. However, following her two previous stays she was more tolerant of going in. Once again, all of the staff were welcoming and pleased to see her. Her room was immaculate, clean and inviting. A proper home from home. The meals were delicious, and the care she received friendly and attentive. Nothing was too much trouble for the staff, and it made her stay so enjoyable that she is actually looking forward to her next "holiday" in 2 month's time. I can't say enough how much more relaxing it has made my break, knowing that my wife is happy and content whilst I am away. My thanks to everyone at Cookridge Court for taking such loving care of my wife."

"My wife suffers from Alzheimer's disease and was admitted for respite initially but it became apparent that permanent care was needed. All the staff were welcoming, professional and supportive throughout. However, my wife presented many challenges and management with my agreement, invited a specialist NHS team to review her care and this resulted in a recommendation that she be moved to a more intense nursing dementia care. Throughout this difficult time, the management and staff were very supportive and caring both for myself and my wife. I appreciate the efforts of all concerned and would wish to place on record my sincere thanks and appreciation."

My dad has only been living in Cookridge Court for 3 weeks but I can’t speak highly enough about it.
From our first visit when we were shown around by Helen, who was so helpful and kind.
All the staff have been great with him, and I feel relaxed that he is so well looked after.
The food is really good and the activities on offer are Suberb.
Keep up the good work everyone.