What our families say

"I came to visit my grandmother on Sunday 15/7/18. As usual, carers were very polite, my nan was well presented and seemed in a good mood. I stayed with my Nan whilst she had her lunch, which she usually enjoys very much. The head chef here is great and always very accommodating towards my nan's needs and requests. However, this Sunday my nan was very disheartened at lunchtime. The pork was very tough, which I was shocked at as it’s usually very soft, the mash was like water and when I questioned what was going on as the food is normally great, I was told a new chef had been taken on board. I hope he is receiving adequate training as to me and to my nan it didn’t seem like he knew how to cook correctly for the elderly. I really hope this is sorted as my nan is very happy at Cherry and I am also happy with the care she receives. This is the first time we have had any issue at Cherry and I hope now it’s been addressed that it won’t be a regular thing. Apart from that, thumbs up to all the staff."

Celina C
carehome.co.uk rating: 4.25 out of 5

"There never seems to be sufficient care staff to deal with the morning duties, like getting out of bed and washing/dressing. It is understood that the reason is frequent staff sickness of 20 - 40 per cent which may be due to lack of motivation and commitment to service. Management is never seen around the facility checking on status - but always within the office. Some care staff/nurses are very good and attentive."

Steve E
carehome.co.uk rating: 3.08 out of 5

"I find Cherry Blossom Manor provides a safe and comfortable environment for my mother. Communication with her care teams is very good and I am satisfied that her current care needs are being met. Other members of my family, as well as Mum's friends, are of the same opinion."

Paul G
carehome.co.uk rating: 4.17 out of 5

"My mother has received very good and thorough care since being a resident of Cherry Blossom. The staff call with any updates and are very attentive."

Sue P
carehome.co.uk rating: 5 out of 5

"Dad has been well looked after since he moved in. The staff are always friendly, helpful and will answer any questions we may have."

Christine D
carehome.co.uk rating: 4.25 out of 5

"My husband received the best affectionate attention at all times."

Evelyn G
carehome.co.uk rating: 4.92 out of 5

"We have found that Cherry Blossom Manor is a very good care home. The carers are all positive and very cheerful and they show respect to the residents. We have spoken to the carers on many occasions, they are very helpful! They often have comforting words when things can be a little stressful and upsetting. They always make time to speak to you. We have also heard that the food is very good! Compliments to the chef!"

Suzanne M
carehome.co.uk rating: 4.83 out of 5

"Dad was extremely ill on Christmas Eve and if it was not for the staff that day he would not have made it to the doctor. Well, Dad is still here and receives excellent care from the staff. Two, in particular, are a real credit to the home and I hope they are treated accordingly."

Keith W
carehome.co.uk rating: 4 out of 5

"My stay here I can only judge from my own physical condition at that time. The accommodation was excellent but limited by the abilities of the other occupants. This reduced the moral chance of forming social contact with other people. Very good but very limited choice owing to few people in a similar situation to my own."

Douglas O
carehome.co.uk rating: 4.58 out of 5

"We are very happy with the treatment received in the last month and the client seems very happy."

Jade B
carehome.co.uk rating: 4.45 out of 5

"Every time I visit, the place is always clean and tidy, with the staff looking after all efficiently and they seem caring. Most times when I come, it is the end of lunch, so there is always clearing, helping the last to finish. My mum's room is always clean and tidy, and I am impressed generally with the lack of 'dirty' smells - overall good!"

R M
carehome.co.uk rating: 4.08 out of 5

"I can honestly say that I could not have hoped for better care for my dad in his last year of life. The care, companionship and support shown to be given to my dad was beyond my expectations. My appreciation to all the staff that cared for him, cannot be extended enough to show how much it means to me and meant to my dad. Thank you."

Rosie E
carehome.co.uk rating: 4.33 out of 5

"Excellent care from all the staff."

Brian D
carehome.co.uk rating: 5 out of 5

"Mum became a resident at the start of 2017. We found the management and staff to be polite and very helpful in getting Mum settled in and putting our minds at ease. My family and I feel confident we have made the right choice for Mum as the management and staff continue to be very helpful and supportive. We feel Cherry Blossom Manor to be a nice quiet and relaxing environment when we visit."

Paul G
carehome.co.uk rating: 4.42 out of 5

"I really enjoyed the party on Saturday for Barchester's 25th birthday. I really enjoyed watching the others getting their pictures done by the caricaturist. I loved watching 'George and Ginger' and it was a very good atmosphere - I look forward to seeing them again!"

Sheila B
carehome.co.uk rating: 4.92 out of 5

"We have been extremely happy with the care and attention our father has received at Cherry Blossom. All the staff have been very good with Dad, Mum and us."

Jeanette B
carehome.co.uk rating: 4.33 out of 5

"From being very apprehensive for my first visit to a care home, I am overwhelmed by the level of care and patience shown by the staff at Cherry Blossom Manor. Nothing is too much trouble to make my stay a very pleasant experience. I will keep in touch with them until I need another stay!"

Peggy H
carehome.co.uk rating: 4.92 out of 5

"Understanding staff, good facilities, good communications, a god send. The home feels good. The relationships between me and the staff are excellent and I feel at home. Mother has settled in well. I have a high trust of the staff and I know my mother is in very safe hands. I can speak from after looking after my mother with my sister for four years. I am content."

William C
carehome.co.uk rating: 5 out of 5

"We've been very pleased with Cherry Blossom since Mum came here in May 2016. Since the manager came in January we have been impressed with any changes, and in May the manager was extremely helpful with the arrangements for Mum to attend her grandson's wedding. All the staff and carers have been so lovely and helpful. We have another wedding in August to sort! Food is the only thing we would mark down a bit but mum is very fussy!"

G J
carehome.co.uk rating: 4.42 out of 5

"Very special care home. Barchester Cherry Blossom Manor gave me my life back again. The staff have given me so much support. When I leave here, I will go out a stronger person."

V K
carehome.co.uk rating: 5 out of 5

"Looked after very well and very happy here. Staff are fantastic."

John W
carehome.co.uk rating: 4.92 out of 5

"The care home is very nicely run and feeling of a home from home. The only issue is the cleaning in rooms could be better and high class. So if they could address this it would add to people's stay - we have added an Air purifier to help the air be clean and fresh."

Chris M
carehome.co.uk rating: 3.42 out of 5

"First I must state that the staff are excellent and it is heart warming to see the interaction between staff and residents. I have visited for over 2 years, food is good and residents have a certain amount of freedom which is good. I'm not there 24-7 but sometimes wish there were more staff for one to one time. Thank you."

Andy H
carehome.co.uk rating: 4.45 out of 5

"It was good to get away knowing that my husband was safe and in good hands."

V M T
carehome.co.uk rating: 3.18 out of 5