"I came to visit my grandmother on Sunday 15/7/18. As usual, carers were very polite, my nan was well presented and seemed in a good mood. I stayed with my Nan whilst she had her lunch, which she usually enjoys very much. The head chef here is great and always very accommodating towards my nan's needs and requests. However, this Sunday my nan was very disheartened at lunchtime. The pork was very tough, which I was shocked at as it’s usually very soft, the mash was like water and when I questioned what was going on as the food is normally great, I was told a new chef had been taken on board. I hope he is receiving adequate training as to me and to my nan it didn’t seem like he knew how to cook correctly for the elderly. I really hope this is sorted as my nan is very happy at Cherry and I am also happy with the care she receives. This is the first time we have had any issue at Cherry and I hope now it’s been addressed that it won’t be a regular thing. Apart from that, thumbs up to all the staff."
carehome.co.uk rating: 4.25 out of 5