"It’s been three weeks now that my Mother has been resident at Chater Lodge. These have been three life-changing weeks for me, and especially for mum. The whole process, from having the initial meeting with the wonderful admin team, right through to mum now being settled and cared for, has been unbelievable. I have struggled many years with my Mother and her mental health problems, and now the carers know exactly how to deal with her issues. She, like all the other residents, is happy and cared for so wonderfully - I still cannot believe how lucky I have been to find such a remarkable care home. Words cannot express how wonderful Chater Lodge staff are. Thank you from the bottom of my heart, my Mother is so happy!"
carehome.co.uk rating: 5 out of 5