Meet the Chater Lodge Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Zoe Postgate

Zoe Postgate

General Manager

Hello. My name is Zoe and I am the General Manager at Chater Lodge Care Home. I have worked in care settings since leaving school and have worked my way up from apprentice to my current management position. I joined Chater House in 2012 and was soon promoted to Deputy Manager, and then again to General Manager in 2017. I have nearly completed an NVQ Level 5 in Leadership and Management. I take pride in ensuring the whole team provides high quality care to all our residents and I enjoy making people laugh and feeling loved. I like taking on new challenges and learning all the time through new experiences and training. Outside of work I like to spend my time keeping fit, walking my dogs and sitting in front of a fire reading about my favourite subject - Greek myths.

Debbie Ward

Deputy Manager

Hello. I am Debbie and I have over 30 years' experience of working for organisations in the care sector, including 20 years as a Deputy Manager. I have completed an NVQ Level 3 in Health & Social Care and I am looking forward to studying for my next qualification. I joined the Chater Lodge team as Deputy Manager in 2020 and have previously worked at two other Barchester homes in the local area. I love my job at Chater Lodge and I like getting to know each resident individually. I am passionate about providing the best care possible for every resident, and treating everyone with dignity, especially those receiving palliative care. In my spare time I like reading and spending time with my grandchildren.

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Kim Davies

Senior Carer

Hello. I am Kim and I am a Senior Carer at Chater House. When I left school I studied childcare at college, but my first job after college was  as a cleaner and kitchen assistant in a care home. I loved it so much that I have continued my career in elderly care. I joined Chater Lodge in 2017 and since then have completed an NVQ Level 3 in Adult Social Care, through Stamford college. I was promoted to Senior Carer in 2020. I like speaking with residents, getting to know them and their lift stories. I enjoy providing the best care I can and I lead the care team to do the same. Out of work I like to socialise with friends and I also enjoy travelling abroad to see new countries and experience other cultures.

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Maria Durrant

Activities Coordinator

Hello. I am Maria and I have lived in Ketton for most of my life. I worked at the local primary school before joining Chater Lodge in 2019. My first role here was as a Dining Host and have now found my passion in creating an interesting and inclusive programme of activities for all our residents. I like having fun with residents, dressing up, singing songs and celebrating special events. I love being a part of the team here and my career change to Activities Coordinator is the best thing I have ever done.

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Donna Pryor


Hello. I am Donna, the Administrator at Chater House. I joined the team in 2009 as Administration Assistant and was promoted to Administrator in 2016. I have previously had positions with a customer focus, including working for a large supermarket group and also in a bookshop. My administrative experience includes data analysis, sales, finance and staff recruitment. I have an NVQ2 in Business Administration. I like getting to know residents and hearing their life stories, as well as getting to know their families and I do my best to help people with their move to our home. I am an energetic person, always have a smile and I like to make people laugh. When I am not at work I love to be outside, either in the garden or taking my dog for a walk.

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Emma Soper

Administration Assistant

Hello. I am Emma and I joined Chater Lodge as the Administration Assistant in 2020. I gained my administration experience in my previous job with a company supplying ECG cardiac equipment for trials around the world. In my day-to-day work at Chater Lodge I support the General Manager and Administrator, but I also enjoy having a cup of tea and a chat with residents to get to know them. I work on the reception desk so I might be the first person you see when you visit Chater Lodge, or the person who picks up the phone if you call us. I always do my best to help residents, families, visitors, colleagues and members of the public so please let me know if I can be of assistance. When I am not at work I make and decorate cakes for family and friends for special occasions such as birthdays and weddings.

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Matthew Cuttforth

Dining Host and Gardener

Hello. I am Matthew and I am a Dining Host at Chater Lodge. I support the Kitchen Team by making sure their cooking is served to residents in an attractive and timely manner. I get to know each resident's food preferences and I assist people who need a little help with their meals. I also bring round the trolley with tea, coffee, biscuits and cakes twice a day, and I have a smile for everyone as I serve them. I have a background in retail but I love my role at Chater Lodge. I have also taken on the role of Gardener at Chater Lodge and enjoy keeping the grounds green and tidy. I also support residents to plant up hanging baskets and patio pots. In my spare time I am an artist, producing greeting cards and portraits of the natural world.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01780 778 440

All other calls

01780 720 376

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards