Meet the general manager | Chater Lodge Care Home

Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Zoe Postgate

General Manager

Hi, my name is Zoe and I am the General Manager here at Chater Lodge.

Having worked in care since leaving school, I have worked my way up from apprentice to my current senior position. Most of my time at Chater Lodge has been spent as a Deputy Manager, but I was promoted to General Manager in July 2017.

I enjoy making people laugh and feeling loved, taking on new challenges and gaining knowledge through experience and training.

I spend my time outside of work keeping fit, walking my dogs and sat in front of a fire reading about my favourite subject of Greek myths!

Care homes and elderly care from Barchester Healthcare

Kelly-Ann Bates

Deputy Manager

Kelly joined the team at Chater Lodge as the Deputy Manager in 2018. Kelly has had previous experience working within care homes with the community nurse for over 9 years (Chater being one of them) and took the opportunity to come into the role as Deputy Manager here as a rewarding challenge and personal goal.

Kelly is a big asset to the team; not only is she committed to promoting our values and working alongside the General Manager to constantly improve our services and exceed targets, but the staff and residents already feel like she is part of the Chater family.

Donna Pryor

Administrator

Donna has been with Chater Lodge since 2009, starting as Admin Assistant, before being promoted to Administrator. Donna is often accompanied by the residents’ favourite member of the team: her dog Panda.

Annabel Mitchell

Activities Coordinator

Annabel started here at Chater in 2017 as a Housekeeping Assistant, before finding her passion for activities. Annabel loves animals and has bought a variety into the home. Annabel supports residents with their spiritual needs and their individual interests, as well as coordinating fun quizzes and games and arranging regular entertainment for everyone.

Michelle Winter

Admin Assistant

Michelle has worked in administration for a long time and has chosen to work at Chater Lodge so that she can be around other people, rather than working in an office. She always has the kettle on for anyone coming through the door.

Maria Durrant

Hostess

Maria has taken the new position of hostess which has made a big difference in the home, previously working in the local school Maria has decided on a career change with a different generation and loves finding out about the residents life histories.

Clive Jackson

Maintenance Manager

Clive has been Head of Maintenance since 2010. He loves to chat with the residents while carrying out his work and share his interests in trains and computers.

Anna Matusiewicz

Senior Carer

Anna is our longest serving Senior Carer who has been with Chater Lodge for over 10 years. Anna is very dedicated to her senior role and is also our nutrition champion.

Chanelle Tahir

Head Housekeeper

Chanelle has worked in the care sector for many years and loves cleaning both at work and home. She always has a smile and, if you cannot see her, you can hear her laughing with others.

Renata Szwarc

Care Assistant

Renata Szwarc is one of our longest serving care assistants, having been a vital member of the team for over ten years. Renata always has a smile and cuddle for all and is the queen of fancy dress on Chaters many theme days.

Chater Lodge Barchester Healthcare

Email us

What is the nature of your enquiry

01780 778 440Care Enquiries

01780 720 376 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01780 778 440

All other calls

01780 720 376

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.