Meet the Chater Lodge Care Home Team

Hello. I am Mandy and 1 have worked in healthcare since 2000, gaining a wide range of care and nursing experience.
I joined Barchester in 2017, working at a home in Grantham as a Care Practitioner. In 2022 I transferred to Chater Lodge to become Deputy Manager and I am currently studying for a Level 5 Management qualification.
I love getting to know residents so I can make their days at our home as happy and comfortable as they can be.
Outside of work my interests are cycling, keeping fit and spending time with my family.

Mark has been a part of the Barchester family since 2014.

Having come into the company as a Care Assistant, later a Senior Carer, he then moved onto Activities, becoming Senior Activities for the North Yorkshire area and now as a Customer Relationship Manager.

Marks passion has always been found in wanting to better the lives our residents and to help them find and enjoy new experiences. taking great pride in supporting our homes and being there for our residents and families.

Within his role Mark supports our home with Community Engagement, building relationships with groups and charities in the area and supporting our wonderful activities teams with their home events.

Hello. I am Donna, the Administrator at Chater House. I joined the team in 2009 as Administration Assistant and was promoted to Administrator in 2016. I have previously had positions with a customer focus, including working for a large supermarket group and also in a bookshop. My administrative experience includes data analysis, sales, finance and staff recruitment. I have an NVQ2 in Business Administration. I like getting to know residents and hearing their life stories, as well as getting to know their families and I do my best to help people with their move to our home. I am an energetic person, always have a smile and I like to make people laugh. When I am not at work I love to be outside, either in the garden or taking my dog for a walk.

Hello. I am Maria and I have lived in Ketton for most of my life. I worked at the local primary school before joining Chater Lodge in 2019. 

My first role here was as a Dining Host and have now found my passion in creating an interesting and inclusive programme of activities for all our residents. 

I like having fun with residents, dressing up, singing songs and celebrating special events. I love being a part of the team here and my career change to Activities Coordinator is the best thing I have ever done.

Hello my name is Marta and I am Head Chef at Chater Lodge. I have worked at Chater Lodge since 2018.

Cooking is my passion and has been for many years.

I ensure each resident enjoys tasty and nutritious food. I regularly speak to our residents to ensure the menu meets their tastes and requirements.

My name is Anthony but everyone calls me Tony, I am Head of Maintenance here at Chater Lodge. I have been working at Chater Lodge since January 2023. I work closely with both the General Manager and Deputy Manager to make changes within the home that will benefit our resident’s.

In my spare time I am part of an amateur dramatics group and enjoy singing various songs, I was also part of a 'Rat pack' group, you will often find me singing to keep our residents entertained.

Krissie became part of the Chater Lodge family in the summer of 2024 and swiftly grew to be a beloved team member. 

She is proud to be the first person our relatives and visitors meet upon entering the home and relishes the opportunity to get to know the individuals who consider Chater Lodge their home. 

Krissie remarks on her enjoyment of the variety each day brings and the team spirit within the home. 

During her leisure time, she delights in painting, walking, and traveling, often recounting her latest journey to Grenada and the cocoa factory visit.

Michael came to Chater Lodge in the summer of 2023, looking for his own care needs he was apprehensive about coming into a care home, initially he came to Chater Lodge for a short stay and then quickly fell in love with the home, its residents and colleagues that he decided to make Chater his home. 

Michael was a Major in the British Army for over 40 years and has had so many life experiences in that time and lived in a variety of locations. He says that since the passing of Irene his loving Wife, he has found the new friendships he has forged at Chater Lodge have helped him with his grief. 

Michael is so proud to have become the homes Resident Ambassador and is delighted to be given the opportunity to represent our home.

Tinumol is a Senior Carer at Chater Lodge and takes great pride in delivering care to our residents. 

She shows compassion in every aspect of her role and loves to spend time with our residents.

In her spare time Tinumol loves to cook and this a huge passion for her.

Larni started at the Chater Lodge care home in early 2025 and quickly became a much thought of member of our homes wonderful care team 

Larni brings with her a wealth of care experience having worked in the sector for a considerable amount of time. 

She speaks warmly about how she enjoys getting to know the residents and their loved ones and how the home feels like a little family and how lovely it is being a part of a wonderful team. 

Away from the home Larni enjoys spending time with her friends socializing and looking after her two dogs. 

Manda joined the Chater Lodge family in 2025 and quickly became a much thought of member of the team. 

She speaks with great passion about how much she has always wanted to work and care and help people and this has led to a long career in care spanning twenty years. 

Manda loves getting to know our residents and learning about their lives and experiences.

Away from the home she enjoys travelling having grown up in Cyprus with her Father being in the RAF. 

Shannon has been a member of the Chater care team since 2022 and takes great a sense satisfaction in wanting to enrich the lives of those around her. 

She loves to spend time with our residents and loves to listen to their life stories and experiences. 

As well as being a much valued member of the team at Chater, Shannon is about to go into her third year of university studying psychology. After this she is contemplating pursuing her masters degree.

Hannah has been a part of the Chater Lodge family since the beginning of 2023 and in a short time became an invaluable part of the team, showing compassion and dedication to our residents. 

She says she feels privileged to be a part of such a warm and welcoming team at the home and takes great satisfaction in bringing happiness to our residents live and enjoys getting to know them and their families. 

Hannah loves to spend time with her family and four children and four dogs. she loves walking and travelling, saying that Cuba was a particular highlight. 

Hello. I am Matthew and I am a Dining Host at Chater Lodge. I support the Kitchen Team by making sure their cooking is served to residents in an attractive and timely manner. I get to know each resident's food preferences and I assist people who need a little help with their meals. I also bring round the trolley with tea, coffee, biscuits and cakes twice a day, and I have a smile for everyone as I serve them. I have a background in retail but I love my role at Chater Lodge. I have also taken on the role of Gardener at Chater Lodge and enjoy keeping the grounds green and tidy. I also support residents to plant up hanging baskets and patio pots. In my spare time I am an artist, producing greeting cards and portraits of the natural world.

Claire joined the Chater Lodge family in June 2024 and is proud to make up part of our homes wonderful activities team. 

She speaks enthusiastically about how much she is enjoying her time at Barchester and it is a joy to work for a company which is so person centred and supportive to not just herself, but her colleagues and residents. 

Away from the home Claire enjoys painting with acrylics, going for walks with Rafa her rescue dog, she loves spending time with her family and sightseeing in London with her 2 sons who live there.

Lindsay has been a part of the team at Chater Lodge since 2008 and is hugely dedicated in her role, taking great pride in delivering high standards of housekeeping for our residents. 

She says 'I love the team and residents at Chater Lodge and i can't imagine working anywhere else' 

Lindsay loves spending time with her family and is a mother to five wonderful children.