Hello. I am Debbie and I have over 30 years' experience of working for organisations in the care sector, including 20 years as a Deputy Manager. I have completed an NVQ Level 3 in Health & Social Care and I am looking forward to studying for my next qualification. I joined the Chater Lodge team as Deputy Manager in 2020 and have previously worked at two other Barchester homes in the local area. I love my job at Chater Lodge and I like getting to know each resident individually. I am passionate about providing the best care possible for every resident, and treating everyone with dignity, especially those receiving palliative care. In my spare time I like reading and spending time with my grandchildren.

Hello. I am Kim and I am a Senior Carer at Chater House. When I left school I studied childcare at college, but my first job after college was  as a cleaner and kitchen assistant in a care home. I loved it so much that I have continued my career in elderly care. I joined Chater Lodge in 2017 and since then have completed an NVQ Level 3 in Adult Social Care, through Stamford college. I was promoted to Senior Carer in 2020. I like speaking with residents, getting to know them and their lift stories. I enjoy providing the best care I can and I lead the care team to do the same. Out of work I like to socialise with friends and I also enjoy travelling abroad to see new countries and experience other cultures.

Hello. I am Maria and I have lived in Ketton for most of my life. I worked at the local primary school before joining Chater Lodge in 2019. My first role here was as a Dining Host and have now found my passion in creating an interesting and inclusive programme of activities for all our residents. I like having fun with residents, dressing up, singing songs and celebrating special events. I love being a part of the team here and my career change to Activities Coordinator is the best thing I have ever done.

Hello. I am Donna, the Administrator at Chater House. I joined the team in 2009 as Administration Assistant and was promoted to Administrator in 2016. I have previously had positions with a customer focus, including working for a large supermarket group and also in a bookshop. My administrative experience includes data analysis, sales, finance and staff recruitment. I have an NVQ2 in Business Administration. I like getting to know residents and hearing their life stories, as well as getting to know their families and I do my best to help people with their move to our home. I am an energetic person, always have a smile and I like to make people laugh. When I am not at work I love to be outside, either in the garden or taking my dog for a walk.

Hello. I am Emma and I joined Chater Lodge as the Administration Assistant in 2020. I gained my administration experience in my previous job with a company supplying ECG cardiac equipment for trials around the world. In my day-to-day work at Chater Lodge I support the General Manager and Administrator, but I also enjoy having a cup of tea and a chat with residents to get to know them. I work on the reception desk so I might be the first person you see when you visit Chater Lodge, or the person who picks up the phone if you call us. I always do my best to help residents, families, visitors, colleagues and members of the public so please let me know if I can be of assistance. When I am not at work I make and decorate cakes for family and friends for special occasions such as birthdays and weddings.

Hello. I am Matthew and I am a Dining Host at Chater Lodge. I support the Kitchen Team by making sure their cooking is served to residents in an attractive and timely manner. I get to know each resident's food preferences and I assist people who need a little help with their meals. I also bring round the trolley with tea, coffee, biscuits and cakes twice a day, and I have a smile for everyone as I serve them. I have a background in retail but I love my role at Chater Lodge. I have also taken on the role of Gardener at Chater Lodge and enjoy keeping the grounds green and tidy. I also support residents to plant up hanging baskets and patio pots. In my spare time I am an artist, producing greeting cards and portraits of the natural world.