Reviews for Cepen Lodge Care Home

"I visit Cepen Lodge regularly to see my friend who is a resident. I always find the staff and home very friendly and welcoming. My friend is very happy at Cepen."

I visited this Care home and find staff are always very polite and attentive. And it is well presented throughout the home make a such a nice place to live. I highly recommend it .

The staff we met on our visit were all lovely and welcoming. The environment was warm and inviting, thank you to the staff for your hospitality

"Dad has settled into Cepen Lodge really well since his admission in June. He has grown fond of the staff and enjoys taking part in the daily activities when he feels able. His room is well appointed and comfortable and he enjoys having the wall mounted t.v. All in all he is very happy and would happily recommend Cepen Lodge."

I have visited a few Barchester care homes but the welcome into this one was second to none.
Zoe was always polite and with a smile on her face.
Absolutely spotless in reception and the other areas that I seen. Would recommend this care home in the future.

"There does not appear to be enough staff around, especially in the evenings when residents get agitated at the end of the day. A lot of shouting goes on and some anger. My husband got hit on the mouth a while ago (split his lip)"

We have been regularly going to the intergenerational workshops at Cepen Lodge Care Home hosted by Sarah at Boogie Beat (Music and Movement North Wiltshire). We have found each and every time all the staff (especially Zoe and Anita) to be extremely welcoming and friendly. All the staff we have come across and seen interacting with the residents appear to be kind, caring and extremely passionate about the care of their residents. We also really appreciate the little snack and drink at the workshop which provides everyone a time to have a little chat which is so beneficial to everyone at the workshop. Thank you for making us feel so welcome when we visit, we really appreciate and enjoy the opportunity to interact with your residents. We hope they enjoy us visiting as much as we do.

"Extremely pleasant and friendly staff. I had a breakfast food was top noch."

"Attended veterans breakfast, very enjoyable couple of hours couple with visiting my wife."

"Mum is very happy living at Cepen Lodge and family are usually able to visit her on a regular basis. However, it is very reassuring to know, as we have seen, that when we are away on holiday or unable to visit for other reasons, Mum's care and engagement with activities is well led and supported by the staff team. This is so important to us as Mum can find communication difficult but stimulation from dining with other residents & other social situations and activities hugely beneficial to her. Thank you to all the Cepen Lodge Team."

"My husband has recently been there for two weeks respite I can't thank the staff enough for their kindness and care given to him , as he has dementia and many health problems They encouraged him to join in with a couple of activities going on , which was great Food and accommodations was great All the staff were so kind to me too, informing me of everything to do with my husbands health and needs Will definitely be happy to take him there again, when I need a rest A big thank you to everyone at Cepen Lodge"

"I really enjoyed my weeks stay - no problems whatsoever."

"Very welcoming environment, especially reception. Reception staff always welcoming & helpful. Activities staff lovely and enthusiastic. Room & communal areas always pristine. Staff on the floors bit more variable but generally very kind. It is sometimes difficult to find staff on the floor. Sometimes a few of them are sitting by residents just scrolling through their phone, which seems a bit unprofessional. Otherwise all great - thank you."

"All staff are amazing! Dad received care & kindness at all times. He is treated with respect. He is greeted by his name, the staff go the extra mile & genuinely care for the residents. Maintenance/cleanliness & catering are all top notch - it seems to be an amazing team of like-minded staff giving their best to the care of elderly & vulnerable. The family is so pleased that our dad lives at Cepen Lodge. Thank you!"

"We had a lovely lunch today lemon chicken, mash and veg. Dad prefers everything separate (rather than like a stew). He loves the fruit at the start rather than soup. Maybe over summer they could have salads? Dad loves all the puddings."

"Always a friendly atmosphere, I visit regularly to see my friend who has lived at Cepen Lodge for the past year."

"Following recent surgery, I spent 2 weeks respite care at Cepen Lodge. One of the best decisions I have made! Arriving at the home I immediately felt part of a genuinely caring community. All the staff were wonderful, caring and professional. The accommodation was of a high standard, the food was excellent and the activities for residents enjoyable and varied. I was sad to leave, and should I need respite or longer-term care in the future, I would choose Cepen Lodge without hesitation. Thank you to all the staff and residents for making my stay so enjoyable and life-affirming."