Reviews for Caldy Manor Care Home

I am the audiologist that visits calday manor . I have a good laugh with the staff as I share the same name as the manager !
I can honestly say they blow me away every time I visit . They are so caring and compassionate with the residents and take great pride in ensuring they know how to look after the devices .
I know this is where I would choose for my family . Beautiful grounds and a real family atmosphere .

"I have been resident at Caldy Manor for almost two years - two extremely happy year. The staff - everyone are fantastic I am home now and don't wish to be anywhere else. Thank you Barchester for providing a most wonderful life in my later years."

"I was treated with great kindness and consideration by all staff without exception. The quality of the food was excellent as was the preparation and presentation of the food. The other residents made me welcome. It's a beautiful old house with lovely grounds. I was so fortunate to have 2 weeks respite care there following knee surgery - a great start to my recovery."

"My parents are residents at Caldy Manor care home, and have been for 2.5 years. The level of care that has been offered to my Mum and Dad by the manager and her team is exceptional. Yes, they get all of what you'd expect such as great meals, adherence to their medication plans, clean and homely facilities. But what sets Caldy Manor above any other care home that I've had contact with is the genuine level of love and care that all of the staff offer to my parents. This truly is a home where my parents are cared about, and not just looked after. And there are so many instances of the staff going the extra mile. Most recently, my Dad was 90 and they helped my wife and I to set up a wonderful party for my Dad with his family. Nothing was too much effort for the Caldy Manor team and everything was organised as we'd agreed, with the staff on the day being diligent and interested in making sure that everything went perfectly. We are very lucky that we found Caldy Manor as my parents' new home."

"Mum loves being in Caldy Manor. She absolutely loves her room and really values having access to the beautiful grounds. She has nothing but praise for the staff who treat her with so much respect and dignity. She loves her days out, but always looks forward to returning. Mum was very ill when she entered Caldy. The improvement in her mental and physical health since being a resident has been remarkable."

"I travel back and forth from New York to see my mother and every time, I am amazed by the care she is given. The management and staff at Barchester Caldy Manor genuinely care for Mum. They go out of their way to ensure her long-term comfort and care. I can't recommend Caldy Manor highly enough. My mum is safe, comfortable and truly loved by all of the staff caring for her. With huge thanks."

"When visiting Barchester Caldy Manor, I find the home and the staff welcoming. My grandma, who has been a resident for a few years now, has found herself somewhere she can live happily knowing she will be well cared for. She even goes out on trips with other residents, including a recent trip down the canals. I also remember seeing photos of her in Llandudno and Park Gate. The team are great with her and her increasing needs. I wouldn't consider another home."

Have visited Caldy Manor Care Home on a few occasions now for community events that they have held.
Not only is the building a beautiful place, the home has a warm, friendly, welcoming, clean and homely environment. The staff are so friendly and professional, you can see that resident well-being is a top priority. Everytime I visit the residents are well cared for and appear to be having a great time taking part in whatever activity is taking place! It is lovely (and refreshing) to see a nursing home really trying to engage with the local community!
Although I do not have family members in need of nursing home care, I would highly recommend Caldy Manor to anyone looking for a nursing home! Well done to all of the staff!

Mum is in Caldy Manor for respite; possibly longer. She has been made to feel so welcome and included by all of the staff. It has given us such peace of mind, knowing she is safe and so well looked after. The staff, without exception, always have smiles on their faces, despite doing such a challenging job that sometimes requires a lot of patience. The events manager, Steph, puts on activities with such thought and variety. Nothing is too much trouble. Thanks to all of you who work so hard.

"I am so glad that my mother spent her last four years at Caldy Manor Care Home, this really is a special place - not only are the house and grounds wonderful to live in but the love and care from every member of staff was exceptional. The manager leads a fantastic team by example, showing real love and respect for all of the residents. Every effort was made to make my mother feel at home and a valued member of the family and, despite her growing dementia, she regularly joined in with many activities and outings that added tremendously to her quality of life. During the last few days of Mum's life, the care staff did everything possible to give support to the family and allow my mother to die with dignity in her final home. The manager herself joined in with shifts of sitting at Mum's bedside and kept us updated when we could not be there. Staff members even turned up to the funeral to pay their respects. I can't say a big enough 'Thank You' to all!"

"My father received excellent care at Barchester Caldy Manor Care Home. All the staff were kind, attentive and efficient. They should be very proud of the service they provide. The room was warm and comfortable. Lovely gardens and places to walk."

"My relative has been at Caldy Manor Care Home for a few years and always had super love and care. This year she was in hospital. The Caldy Manor team, through this time, were absolutely exceptional with their care and support. They visited our relative when they had finished their shift, brought in perfumes, photos and creams to make them comfortable. They sat and talked to our relative for hours. The manager was an absolute rock for my brother and I, sending us messages of support, checking in on us and how we were coping, offering to bring us food, sit with our relative to give us time to sleep/shower, we felt like her number one priority. She was there with us every step of the way. We couldn't have gotten through it without her. The hospital said our relative wouldn't walk again but the manager didn't accept this - she has supported with care, arranging physio and now our relative is standing again. They never gave up on our relative and the care is above and beyond - truly exceptional."

"We recently attended the care home for a family day. We had the best time, the atmosphere was so happy, the residents were all included and the staff made sure no one was left out! The company that brought the animals for us all to look at where amazing and were fabulous with the residents."

"We have been very pleased with Caldy Manor since Mum moved in 30 months ago. Mum has become relaxed and far less anxious than previously. The staff and their care have been the primary reason for this. Not only are they attentive, but their time in the role makes for an ongoing, familiar environment. Add to that the diverse and frequent range of activities, and it is easy to see why Mum has improved. We are very happy that Mum moved to Caldy Manor."

"My Father-in-Law has lived at Caldy Manor for seven years so we have got to know the colleagues there and the premises quite well with family visiting every couple of days. I have visited a number of care homes and Caldy Manor stands apart as having a beautiful environment, quality surroundings, food choices and levels of cleanliness. This is a beautiful old Manor House staffed with a full range of highly skilled and caring people. In summer the gardens are more accessible and are beautifully maintained. The level of care - and clear love - that colleagues at Caldy Manor showed for my Father-in-Law was exceptional; he clearly had become part of their family and nothing he required was too much. Thank you so much to everyone at Caldy Manor for making my Father-in-Law so comfortable and to feel so welcomed."

"Staff are always available to help. They know the residents well and are aware of their individual needs. They go above and beyond to make both residents and visitors feel welcome. The grounds are peaceful and the rooms have a homely feel."

"Caldy Manor is unlike many purpose-built care homes and doesn’t have a clinical feel. It is a lovely old Manor House set in a pretty garden with a terrace residents can sit out on. The welcome I received was warm and genuine. The staff were professional and caring and treated residents with kindness, dignity and respect. The home feels like a family."