Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Care homes and elderly care from Barchester Healthcare

Michelle Willett

General Manager

Welcome to Bryn Ivor Lodge Care Home's webpage - I hope you find what you're looking for.

My name is Michelle Willett and I am the General Manager here. I commenced my career in care as a care assistant and progressed to do my training as a psychiatric nurse in 1998 at Bristol University. I have worked in the private sector for over 10 years in the positions of General Manager and Quality Assurance Manager.

Care homes and elderly care from Barchester Healthcare

Natalia Penberthy


My role is to take care of all business and financial administration in relation to the home. I am supported by two other members of the team - Jeanette and Clare.

Care homes and elderly care from Barchester Healthcare

Edflor Huervana Madrid

Residential Manager on Memory Lane

I have worked in the care sector for the last 12 years working my way, from senior care assistant to team leader to unit manager.

I am currently Head of Residential Unit at Bryn Ivor Lodge.

I am very passionate about caring for people living with dementia, for them to be able to enjoy life and continue to live with dignity and respect as individuals.

I work for Barchester as I can work using my heart to deliver quality care. 

Show More

Care homes and elderly care from Barchester Healthcare

Alison Sheen

Activities Coordinator

I joined the team at Bryn Ivor Lodge in April 2015 and have seen the beautiful home through every stage of development. I started as the Home Services Advisor and I am now an Activities Coordinator. I have built good relationships with residents, loved ones and other staff members and continue to develop my skills in this role. Being able to keep residents happy and engaged in activities is a very rewarding experience for me.

Show More

Care homes and elderly care from Barchester Healthcare

Sharon Young

Activities Coordinator

Welcome to Bryn Ivor Lodge Care Home, my name is Sharon Young and I am the activities co-ordinator here at the home.

I have worked in the care sector for nearly 30 years, progressing from being a Senior Care Assistant to my current position. I am able to develop excellent relationships with residents and their families, providing support and I always go that extra mile! I am very passionate about the quality of activities which are provided to residents, and will work closely with the staff team to ensure these activities are appropriate and resident focussed. I will work hard to support the rest of our team to provide the highest quality of care possible. I am very family orientated person and enjoy spending time with my children and grandchildren.

Show More

Care homes and elderly care from Barchester Healthcare

Catherine Williams

Head Chef

My name is Catherine Williams, I am the head chef at Bryn Ivor Lodge.

I have 25 years in the catering industry and worked mainly in hotels.

My job at Bryn Ivor Lodge is to produce a fresh, well balanced menu sited to the residents needs and ensure it is delivered correctly by my team while maintaining the highest possible standards.

You will often see me around the home, don’t be afraid to ask me any questions or make menu requests.

I love to make my own biscuits and cakes which are all baked fresh on a daily basis. I also love to make celebration cakes especially for the resident’s birthdays.

Show More

Care homes and elderly care from Barchester Healthcare

Bill Brand

Resident Ambassador

Hello, my name is Bill Brand, and I am Barchester’s first Resident Ambassador. I was born and grew up in Tottenham in North London N17, and left living right next to Tottenham Hotspur football ground to move to the beautiful county of Somerset in 1989. Whilst living in Somerset, I worked in Butlins and came into care in 2007 when I became very unwell. In my previous home, I was the home service user’s representative and represented them as their regional and national committee member for 7 years. I was living at The Manor Care Home in Bishops Hull, Taunton since 2014 and now live here!

My role as Resident Ambassador is a newly appointed role in the company. I am proud to represent The Manor and the company. I am the voice for the residents in the home and meet with the General Manager on a weekly basis to be a voice for the residents and the improvements/services we would like to see.

I currently am involved in showing new and potential residents and their families around the home and can be a familiar/friendly face to those who may find living in care a challenge. I work closely with all heads of departments to help improve services for others. We have many ideas for improving the services we currently provide and are looking forward to being creative in ways to make this home a place of xcellence.

On a personal note, I am a big football fan; especially Tottenham Hotspurs, I enjoy collecting limited edition cars, trucks etc, and love watching comedy such as Only Fools and Horses, Ronnie Barker, Dads Army, and Steven Segal for some action.

Show More

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01633 731765

New care enquiry phone lines are open 8am - 8pm

All other calls 01633 681759

Email us

Fill in the form below to request more information or to request a viewing.

Your details
Your enquiry
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

Find us

Newport Road Castleton Newport CF3 2UQ Get directions