Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Michelle Willett

General Manager

Welcome to Bryn Ivor Lodge Care Home's webpage - I hope you find what you're looking for.

My name is Michelle Willett and I am the General Manager here. I commenced my career in care as a care assistant and progressed to do my training as a psychiatric nurse in 1998 at Bristol University. I have worked in the private sector for over 10 years in the positions of General Manager and Quality Assurance Manager.

Care homes and elderly care from Barchester Healthcare

Nicola Thomas

Deputy Manager

My name is Nicola Thomas and I am the Deputy Manager at Bryn Ivor Lodge. I have worked for Barchester Healthcare since 2009 across three different homes. I have been a Deputy Manager since January 2016 and transferred to Bryn Ivor Lodge in December 2017, after relocating to Cardiff.

I am passionate about my job and I am an advocate for promoting person-centred care for all the individuals we support. I offer support and guidance to the whole team at Bryn Ivor Lodge, with the aim of providing a happy, welcoming workplace.

I am responsible for ensuring that a high standard of care is maintained and delivered to all residents whilst respecting privacy, dignity and, above all else, choice.

We look forward to welcoming you to Bryn Ivor Lodge.

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Liliana Ungureanu

Unit Nurse Manager

Hi, my name is Liliana and I am the Unit Nurse Manager here at Bryn Ivor Lodge.

I have a degree in Nursing and a masters in Management of Health, a vast experience and knowledge of the care sector and a real passion for delivering high quality care.

I offer guidance to my team of nurses, care practitioners, senior carers and carers to ensure the health, safety and well-being of those we support by providing high standards of care whilst respecting dignity, privacy and wishes in a warm and friendly environment.

My team and I will ensure that each resident and their loved ones are satisfied with our services at Bryn Ivor Lodge.

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Care homes and elderly care from Barchester Healthcare

Edflor Huervana Madrid

Residential Manager on Memory Lane

I have worked in the care sector for the last 12 years working my way, from senior care assistant to team leader to unit manager.

I am currently Head of Residential Unit at Bryn Ivor Lodge.

I am very passionate about caring for people living with dementia, for them to be able to enjoy life and continue to live with dignity and respect as individuals.

I work for Barchester as I can work using my heart to deliver quality care. 

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Eva Hujber


Hello, my name is Eva Hujber and I am the Administrator at the Bryn Ivor Lodge. I joined the team at the end of the April 2018. I am responsible for the financial administration within the home. I am looking forward to delivering accurate and organised work with excellent customer service.

Care homes and elderly care from Barchester Healthcare

Alison Sheen

Activities Coordinator

I joined the team at Bryn Ivor Lodge in April 2015 and have seen the beautiful home through every stage of development. I started as the Home Services Advisor and I am now an Activities Coordinator. I have built good relationships with residents, loved ones and other staff members and continue to develop my skills in this role. Being able to keep residents happy and engaged in activities is a very rewarding experience for me.

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Nathan Philpott

Head Chef

My name is Nathan Philpott and I have come on board as Head Chef here at Bryn Ivor Lodge. I have worked in the catering industry for over 15 years in all sectors, from restaurants and hotels to Michelin star establishments. I am extremely passionate about providing high quality, nutritional home-cooked food for those we support. I am responsible for all aspects of the kitchen, meeting all dietary requirements and ensuring that residents are happy with what they eat.

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Sharon Young

Activities Coordinator

Welcome to Bryn Ivor Lodge Care Home, my name is Sharon Young and I am the activities co-ordinator here at the home.

I have worked in the care sector for nearly 30 years, progressing from being a Senior Care Assistant to my current position. I am able to develop excellent relationships with residents and their families, providing support and I always go that extra mile! I am very passionate about the quality of activities which are provided to residents, and will work closely with the staff team to ensure these activities are appropriate and resident focussed. I will work hard to support the rest of our team to provide the highest quality of care possible. I am very family orientated person and enjoy spending time with my children and grandchildren.

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Care homes and elderly care from Barchester Healthcare

Bill Brand

Resident Ambassador

Hello, my name is Bill Brand, and I am Barchester’s first Resident Ambassador. I was born and grew up in Tottenham in North London N17, and left living right next to Tottenham Hotspur football ground to move to the beautiful county of Somerset in 1989. Whilst living in Somerset, I worked in Butlins and came into care in 2007 when I became very unwell. In my previous home, I was the home service user’s representative and represented them as their regional and national committee member for 7 years. I was living at The Manor Care Home in Bishops Hull, Taunton since 2014 and now live here!

My role as Resident Ambassador is a newly appointed role in the company. I am proud to represent The Manor and the company. I am the voice for the residents in the home and meet with the General Manager on a weekly basis to be a voice for the residents and the improvements/services we would like to see.

I currently am involved in showing new and potential residents and their families around the home and can be a familiar/friendly face to those who may find living in care a challenge. I work closely with all heads of departments to help improve services for others. We have many ideas for improving the services we currently provide and are looking forward to being creative in ways to make this home a place of xcellence.

On a personal note, I am a big football fan; especially Tottenham Hotspurs, I enjoy collecting limited edition cars, trucks etc, and love watching comedy such as Only Fools and Horses, Ronnie Barker, Dads Army, and Steven Segal for some action.

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