"The management and staff at Balclutha Court Care Home have made my mum feel so welcome and, although she was initially very anxious, have helped her to settle in quickly as a resident. The team are extremely hard working, friendly and go out of their way to build relationships with her. She is very well cared for, her needs and opinions are taken into account and she is always treated with dignity and respect. When visiting we are also made to feel very welcome and included and are highly impressed by the calm and professional atmosphere in the home. The rooms are very comfortable and kept to a high standard of cleanliness, as are all communal and lounge areas. My mum enjoys participating in the wide range of activities on offer within the home and thoroughly enjoys the outdoor trips and lunch outings. The catering is excellent, she enjoys the food on offer and the staff are very encouraging when helping her to choose from the daily menu. Overall, we feel that the home is excellent."
carehome.co.uk rating: 5 out of 5