"My friend has been at Balclutha Court for nearly three years. During that time my friend has been well cared for and is well settled into a good routine. The staff have a very good knowledge of my friend and understand the best way to work with her. The nursing staff are very good and the support staff are also very good. The receptionist is always very welcoming and a good front of house staff member. The manager and her staff are also very helpful. They are always very pleasant and take the time to chat and update me on how my friend is and I feel we have a good relationship. I can discuss any worries I have about my friend and they will work with me to resolve any issues. Although my friend does not participate in any of the activities, I regularly see what is available for the residents - not only activities in the home but trips out for meals or visits to attractions. I have no hesitation in recommending Balclutha Court - the staff make the place what it is."
carehome.co.uk rating: 4.42 out of 5