Reviews for Badgeworth Court Care Home

We loved our first visit to Badgeworth Care Home today, we brought our group Moo Music Cheltenham & Gloucester to the residents and staff.
Our baby’s and their parents had a wonderful time singing and dancing along to the music and the cake that was provided was also delicious 😊 we can’t wait until we visit again 😊

Dad stayed at Badgeworth Court and we were really impressed. The nursing staff were kind, helpful, and always treated him with dignity. The whole place feels more like a posh hotel than a care home – clean, comfortable and welcoming. It was the perfect place for Dad’s care, and we’re so grateful for the support we all received and couldn’t fault anything.

"Moved my wife, with Alzheimers, into home 2 weeks ago + she has settled very quickly, with fantastic staff + attention. Nothing too much trouble - highly recommend."

Peter W
carehome.co.uk rating: 4.92 out of 5

"My Dad (92 years old) came to Badgeworth Court for some respite care after a fall. From the moment I first made contact with the care home, I was so impressed with their professionalism and care. During his short stay there, Dad was so well looked after, all the staff were lovely and the food was great! He could not have had better care and I felt so confident and relaxed about leaving him there. He thoroughly enjoyed his week at Badgeworth and with their help, made a speedy recovery."

Richard J
carehome.co.uk rating: 5.00 out of 5

"I am so grateful to the staff at Barchester Badgeworth Court Care Home for their attentiveness to my mother's care needs - not least for helping her to settle in. As my mother still has a lively mind, the imaginative activity programme is very welcome, as is the invitation to family to join in a number of events. The garden tea party for the Platinum Jubilee weekend had been beautifully planned, and it was so lovely to be able to share in something like this with mum in such a relaxed environment. She loved it - including the ice cream van that turned up part-way through!"

Anne H
carehome.co.uk rating: 5.00 out of 5

"First impression of the home is excellent. Staff are friendly and cooperative. Management at all levels are approachable and helpful. However, it is obvious that there is a shortage of staff, consequently, this can cause problems."

R T
carehome.co.uk rating: 4.42 out of 5

"I attended the Jubilee afternoon tea in the grounds. The team were wonderful; they all worked hard to involve the residents with tea and beautiful cakes and sandwiches. They also joined in the entertainment and included the residents. Above all, they were happy and cheerful. My sister is in the advanced stages of dementia; the staff treat her with love and respect and for her to join in with the afternoon was a tonic. Thank you."

Ruth B
carehome.co.uk rating: 4.25 out of 5

"On day one, Badgeworth Court presented as a professional but friendly, happy and amazingly supportive team. Four months later, my opinion has not changed, and what has been an extremely difficult and emotional time for my mother has now resulted in a very positive outcome, thanks to everyone on the team. They could not have done more for my mother, plus helping her to settle in and make new friends was invaluable."

Louise W
carehome.co.uk rating: 4.83 out of 5

"I am very pleased with Badgeworth Court. I have found the management to be excellent and the care to be very good. There have been challenging times over the past two years with Covid, which have been managed very well. The activities are excellent, with the leaders really having enthusiasm. Thank you, Badgeworth; you have improved the quality of life for my mum."

J W
carehome.co.uk rating: 4.17 out of 5

"I cannot recommend Badgeworth Court highly enough. From my initial visit to look at the facilities to the nursing care my mum received, everyone we came into contact with was professional, knowledgeable and extremely helpful. In the short few weeks she stayed there following a stroke, nothing was too much trouble, and we were all made to feel part of the Badgeworth Court family. When Mum passed away, my sister and I were looked after, and everything was handled, sensitively and with great care, even down to the card everyone signed and sent to me afterwards. Thank you."

Caroline H
carehome.co.uk rating: 4.58 out of 5

"My sister and I had a very good time during our week. All staff were very attentive to our needs throughout the day and evening. We enjoyed the variety of activities, and our visiting family were invited to take part."

Diana M
carehome.co.uk rating: 4.83 out of 5

"We are delighted with the care given to my mother, who is 91 years old. She is well looked after, and all the carers/nurses seem so kind and compassionate. It is such a relief to feel she is safe and receiving such attentive care. Lots of activities are laid on each week, and bit by bit, the staff are managing to encourage mum to join in some activities after a long time of being withdrawn and isolated in her own home and then in a different home for a few months where no activities took place. The Activities Coordinator has been so responsive to Mum's needs and to us as relatives. We are particularly impressed with the proactive communication the home has with us, emailing the Weekly activity sheet, emails about what mum has joined in with, and even photos of her sent to us. They could not have been more helpful in ensuring we know how Mum is and enabling communication with her via Skype calls. On our visits, we are welcomed, made cups of tea, and nothing is too much trouble. Simply, thank you!"

H R
carehome.co.uk rating: 5.00 out of 5

"I love my room, having a private toilet, this is such a help. Everyone is kind and helpful, entertainment is excellent, I can then choose from several different interests and meet other residents."

Jeanette S
carehome.co.uk rating: 5.00 out of 5

"I viewed Badgeworth Court on an open day in April 2022 and felt that when the time came to move Mum into a care home, then it would suit her. Sadly, after an OT assessment, the decision to move her came quicker than we thought. Mum joined the Badgeworth Community 3 weeks ago, initially for respite care. We are much relieved that she is being cared for with kindness and compassion on a 24-hour basis. Although taking time to settle, which was to be expected, the staff have been so lovely. There have been plenty of activities on a daily basis for her to join in and mix with other people - she had been very lonely at home despite having familiarity around her. Always one for fresh air and getting out for a walk, the staff have been willing to take her outside on the days when I am not there. The activities coordinator works so hard to keep the residents occupied and involved - a big thanks to her from us! Nothing is too much trouble, and everyone is very approachable. Thank you so much!"

M C
carehome.co.uk rating: 4.67 out of 5

"I have been here approximately 2 years and there has been a general improvement in all departments, particularly the activities programme."

R S
carehome.co.uk rating: 4.58 out of 5

"The public areas on the ground floor are spectacular, but I feel it is for show. The rooms are ok, and the care is ok. Difficult for hard-of-hearing, elderly, dementia patients to understand various foreign accents. Attention to detail of care sometimes lacking, quality of food/service - only average to poor. Value for money poor."

C T
carehome.co.uk rating: 3.33 out of 5

"I am consistently impressed with the quality of care and the positive attitude of the staff at Badgeworth Court and their willingness to go the extra mile for my mother-in-law. It has made a great difference for both my mother-in-law, who was previously in a less favourable care home, and also for the family who can now be confident in the standard of care she is receiving."

T R
carehome.co.uk rating: 4.75 out of 5

"My birthday party was lovely. It was organised very well. Thank you for my card, it was very nice of you all. It is very nice here and everyone is most caring and pleasant."

S N
carehome.co.uk rating: 4.92 out of 5

"My mother has been living at Badgeworht Court for over four years. My family and I have always been very impressed with the wonderful care she receives. The staff are exemplary and cannot do enough for her. They are all so friendly and caring and go about all their duties with a smile on their faces. A truly lovely team of people! This standard of care is extremely high, for which, we are extremely grateful."

Anne H
carehome.co.uk rating: 5.00 out of 5

"Having just completed a visit from the USA, I found my family member in the memory care unit to be very well looked after. The care plan developed with the staff was well-implemented and was having a very positive impact: reduced falls, some weight gain, and general contentment. The facility, while not new, was clean, cheerful and seemed in good repair. The carers provided plenty of help and attention and both the nursing staff and administrators made themselves available to answer our questions. The residents that we saw were all clean and well-dressed. The food was very good and we were even allowed to have a private meal together one day. There were regular activities. The atmosphere was busy but under control and not chaotic. The staff do an excellent job and I left with a strongly positive opinion and gratitude for all they do."

James S
carehome.co.uk rating: 4.50 out of 5

"When we could no longer manage to care for our mother at home, Badgeworth Court Care Home was able to help us at short notice. Although she only lived for another twelve days, she was cared for with kindness and efficiency. The nursing staff and management made us feel welcomed with friendliness. The food was excellent and visiting relaxed. I would not hesitate to recommend Badgeworth Court."

A S
carehome.co.uk rating: 4.00 out of 5

"We are extremely happy with dads care at Badgeworth Court Care Home. He has settled very well and all the carers and nurses are wonderful and do a great job. He is now joining in a lot more of the activities and really enjoys them and now made friends."

J W
carehome.co.uk rating: 5.00 out of 5

"I have lived here for sixteen months. I chose to live at Barchester Badgeworth Court Care Home after regularly visiting a previous resident and being impressed with her care. My care is excellent and meets my needs."

Brian L
carehome.co.uk rating: 4.83 out of 5

"A varied and interesting programme of events. The trips are appreciated especially the shops and Christmas market visit. I enjoyed that. The staff are thoughtful and helpful. Its been a lovely Christmas period."

Audrey B
carehome.co.uk rating: 4.83 out of 5

"Badgeworth Court continues to care for my brother to the highest of standards. They always care for him physically so well, he is always clean, and comfortable and his complex needs catered for. On top of this, they nurture him and give him love and friendship. Something that is so important to him. They go the extra mile, I know that I can relax and feel that he is in the best of hands. On top of all his good care, they also have a worker that offers activities communally or one to one."

Cora L
carehome.co.uk rating: 5.00 out of 5

"I feel very at home in this nursing home and is wonderful to be able to walk in the fresh air and enjoy days outdoors on the lawn and the trees in the summertime. The staff are helpful and take the time to enjoy free time in the garden in the summertime."

C F
carehome.co.uk rating: 4.92 out of 5

"I visited my aunt in February and March 2023 and found her to be well cared for. There were lots of friendly and caring staff around all the time. My aunt has been on a trip out of the care home and she has been to a few events in the care home. The rest of my family are really impressed with how much attention my aunty gets at Barchester Badgeworth. We can visit whenever we like without having to make an appointment and we are always offered refreshments and made to feel welcome."

Lizzie W
carehome.co.uk rating: 4.50 out of 5

"The Barchester Badgeworth Court Care Home team are looking after my mother beautifully. The level of activities are suitable and the surroundings cared for. I would have no hesitation in recommending their dementia care to others."

Victoria P
carehome.co.uk rating: 4.83 out of 5

"My mum has been a resident living with dementia and has been in Badgeworth Court Care Home for six months now and is very settled and thriving. She is so well cared for and the all staff are amazing. She joins in the activities and is eating and enjoying the food. It is a pleasure to see her smile. Obviously, as a family we were worried about her being in care at first and whether she would like it. It was a difficult decision to make but are so glad we did. It puts our minds at rest knowing she is safe and much happier than being on her own. We would not hesitate in recommending Badgeworth Court. Thank you."

K A
carehome.co.uk rating: 5.00 out of 5

"My mum has been resident at Badgeworth Court Care Home for about 2 months now. It's obviously a very difficult decision and transition when the need for full time care comes about, but I had researched and visited a number of homes in readiness for Mum's move. Whilst most homes seemed OK, I knew from the very first minute that the Badgeworth Court Care Home was the one. Every single member of staff was professional, courteous but quite obviously very caring; a place where I knew immediately my mum would be very well looked after in a clean, well organised and caring environment. I really cannot thank them or recommend their care highly enough. Outstanding!"

David W
carehome.co.uk rating: 4.92 out of 5

"When Mum became suddenly confused and was unable to return home from hospital, we contacted Barchester Badgeworth Court Care Home on the recommendation of friends' experiences. They responded quickly and were able to provide a place immediately. When Mum arrived, the staff made great efforts to really get to know her and within a week, all the staff appeared to know her and stopped to chat whenever they crossed paths. Time for conversation is clearly a priority at Badgeworth Court. Mum enjoyed the varied activities, many of which are held outdoors. Sadly, Mum's condition deteriorated but the staff adapted their care seamlessly. They have provided exceptional care, demonstrating respect and compassion and helped Mum to retain her dignity. They have also been highly supportive to us, as a family. We would have no hesitation in recommending Badgeworth Court Care Home."

Caroline T
carehome.co.uk rating: 4.67 out of 5

"Badgeworth Court Care Centre provides a beautiful and caring environment. Staff are dedicated and always ready to help. The manager is so caring and dedicated, thank you to all the Badgeworth Court staff for your great work."

Rachel L
carehome.co.uk rating: 4.92 out of 5

"I wanted to thank everyone looking after my parents since they moved into the care home. The support I received when visiting or on the telephone/email is invaluable. Dad has been very poorly over Christmas and was admitted to hospital. I felt confident that on discharge back to Badgeworth Court Care Home, all his care needs would be met to a high standard and with dignity. Special mention to the manager and all the nurses and two particular members of staff (my guardian angels)."

H C
carehome.co.uk rating: 4.25 out of 5

"The family were very reluctant for Mum to go into a care facility but we couldn't be happier with Barchester Badgeworth Court Care Home. Mum settled very quickly and Badgeworth is now 'home'! Mum is treated with courtesy and respect. The staff are a credit to you - lovely girls (and boys, of course!)"

Lynn M
carehome.co.uk rating: 4.67 out of 5

"Sometimes Mum doesn't have the personal care she should as she is unable to get herself to the toilet, being unable to get out of her chair. Also, her legs are not treated as well as they could be - not creamed and dressed."

Timothy M
carehome.co.uk rating: 4.17 out of 5

"Dad was welcomed in a frail state. The nursing care and kindness he received were second to none. The food was of a very high standard. His end-of-life care was compassionate - we can't thank the home enough for caring for him so beautifully."

Liz T
carehome.co.uk rating: 4.75 out of 5

"All the staff are extremely friendly and Mum interacts with them in a positive and friendly way. Mum was very reluctant to go into residential care but has flourished since she arrived. She is well looked after, fed very well, has nursing care on hand if needed and her day-to-day needs are met. The home is very welcoming to my family members, we can come and go any time and often join in with the group activities provided for the residents. The staff are amazing and I would have no issues recommending this home to others."

Tina T
carehome.co.uk rating: 4.75 out of 5

"Barchester Badgeworth Court Care Home is a lovely place where I feel my grandmother gets looked after extremely well, treated with respect and the carers are always upbeat and are amazing with all of the residents. I feel happy that she is there and gets looked after with extreme care. Haven't got a bad word to say about the care my grandmother gets."

H P
carehome.co.uk rating: 4.50 out of 5

"As soon as I was shown around Barchester Badgeworth Court Care Home I knew this was the place for my Mother to be cared for and so glad I followed up on recommendation from friends. Beautifully located, it offers wonderful grounds to enjoy with mum. The care my mother received was outstanding and the management team made everything happy and easy and smooth. The care team who looked after mum were wonderful, bringing joy laughter and offering care emotionally as well as physically. They also took care of us as a family, answering our questions, having a good knowledge of dementia and helping us to navigate through a difficult time. We joined in with events, always a cup of tea and cake, nothing was to much to make our time with mum enjoyable. We found a great community spirit with other residents and their families along with the staff. I shall miss seeing the carers, but will always hold them all in my heart. I thank and send appreciation to all at Badgeworth court. It truly is a outstanding care home."

Tracey m
carehome.co.uk rating: 4.83 out of 5

"Mum has dementia and after looking after her at home for as long as possible, as her dementia and behaviour deteriorated, my sister and I knew we could no longer safely support her at home. She was very reluctant to go into care but the staff at Barchester Badgeworth Court Care Home were extremely patient, supportive and understanding of all our needs. Mum has absolutely flourished since arriving in late July 2024. She loves the staff, hugs them and generally interacts very well with them. Her room is comfortable with her own bathroom, she is fed very well, there are activities for her to take part in and nursing staff on hand if needed. The grounds are very pretty and there is an outside seating area for the summer. Overall, I am very happy with the care she is receiving and would have no hesitation in recommending Badgeworth Court to others."

Tina T
carehome.co.uk rating: 4.83 out of 5

"My mother has been a resident of Barchester Badgeworth Court Care Home for two months. She has dementia and was adamant she was not going into a home. However, it became increasingly difficult to care for her at home and no matter how long I spent with her she was lonely and depressed. Since being at Badgeworth Court, she has come to regard this as her home and is quite happy to leave me at the door and return to her "friends". The staff are lovely and very good with her, nothing is too much trouble. The whole family are happy in the knowledge she is quite content with where she is living and is calm and there is always someone around her."

Jennifer E
carehome.co.uk rating: 4.50 out of 5

"Mum has been a resident of Barchester Badgeworth Court Care Home, near Cheltenham for just over a year. We are very happy to know that she has been well looked after by very caring staff, it's a weight off our shoulders to know that Mum has 24-hour care. Mum has settled in well and enjoyed the food and some of the activities."

A M
carehome.co.uk rating: 4.00 out of 5

"Of all the homes we looked at, Barchester Badgeworth Court Care Home was way ahead of the rest. Staff are very caring and see to everyone's need, even visitors'."

June I
carehome.co.uk rating: 4.17 out of 5

"Owing to an unusual situation, extra care and advice was needed from the General Manager and Regional Manager. They were extraordinary; compassionate, understanding and determined. They made themselves available to us at any time of day - responding to emails at 6am or 8pm on a Friday. I can wholeheartedly testify that they both put people first. The General Manager made herself available to us on a Saturday afternoon, and the Regional Manager was still responding to emails on a Sunday evening. The care my aunt has received in her first two weeks has been terrific. It's a difficult and very sad situation for all the family when residential care becomes necessary - this is inevitable. Within a few days, my aunt had developed a rapport with many of the staff and it was clear that they care a great deal for her and are curious about who she was before Alzheimer's. To the care staff and the whole team - thank you!"

A T
carehome.co.uk rating: 4.08 out of 5

"Barchester Badgeworth Court supported us to enable our mother to move in for respite care after a fall within 2 days of the initial enquiry. Alterations to furnishings required were made promptly. Mum who hadn't been eating, started eating again, particularly enjoying the soups. Care was always considerate and Mum was treated with dignity. Having experienced a number of care homes with various relatives, we would return here."

A P
carehome.co.uk rating: 4.00 out of 5

"My mother spent a month at Badgeworth Court recently to recover after a spell in hospital. This was her third stay at Badgeworth Court and, as with her previous stays, we found the staff amazing. Very organised, friendly and helpful. The facilities are also excellent."

M W
carehome.co.uk rating: 4.17 out of 5

"Very good experience. All staff and management very caring and helpful. Always kept fully appraised of what was happening with my relative. Can't speak highly enough of the staff. Hight recommend."

M F
carehome.co.uk rating: 4.75 out of 5