Reviews for Badgeworth Court Care Home

"Very good experience. All staff and management very caring and helpful. Always kept fully appraised of what was happening with my relative. Can't speak highly enough of the staff. Hight recommend."

M F
carehome.co.uk rating: 4.75 out of 5

"Owing to an unusual situation, extra care and advice was needed from the General Manager and Regional Manager. They were extraordinary; compassionate, understanding and determined. They made themselves available to us at any time of day - responding to emails at 6am or 8pm on a Friday. I can wholeheartedly testify that they both put people first. The General Manager made herself available to us on a Saturday afternoon, and the Regional Manager was still responding to emails on a Sunday evening. The care my aunt has received in her first two weeks has been terrific. It's a difficult and very sad situation for all the family when residential care becomes necessary - this is inevitable. Within a few days, my aunt had developed a rapport with many of the staff and it was clear that they care a great deal for her and are curious about who she was before Alzheimer's. To the care staff and the whole team - thank you!"

A T
carehome.co.uk rating: 4.08 out of 5

"Barchester Badgeworth Court supported us to enable our mother to move in for respite care after a fall within 2 days of the initial enquiry. Alterations to furnishings required were made promptly. Mum who hadn't been eating, started eating again, particularly enjoying the soups. Care was always considerate and Mum was treated with dignity. Having experienced a number of care homes with various relatives, we would return here."

A P
carehome.co.uk rating: 4.00 out of 5

"My mother spent a month at Badgeworth Court recently to recover after a spell in hospital. This was her third stay at Badgeworth Court and, as with her previous stays, we found the staff amazing. Very organised, friendly and helpful. The facilities are also excellent."

M W
carehome.co.uk rating: 4.17 out of 5

"My experiences with the management team and staff at Badgeworth Court have been exemplary. All staff in the home are positive, forward-leaning and friendly. The care staff have been excellent. Their attentive attitudes have enabled my dad to settle into the home seamlessly. Many thanks to all the staff at Badgeworth Court."

M T
carehome.co.uk rating: 4.58 out of 5

"I really cannot fault Barchester Badgeworth Court Care Home. A lovely place where the staff are so nice and friendly. The food provided was healthy and nutritious and enjoyed. Bedrooms are comfortable with en-suite facilities plus lovely outside gardens and space to take advantage of when the weather is nice. Would highly recommend to anyone looking for a care home in the area after my dad stayed there."

Neal B
carehome.co.uk rating: 4.83 out of 5

"We as a family was very worried and guilty for having to report a care home facility for the care and safety of our mother. We needn't have worried as all the staff made the transition go so smoothly. Our mother has settled in straight away which has made a huge impact on all the family. It's lovely to visit and see her getting the interaction."

R M
carehome.co.uk rating: 5.00 out of 5

"I have first come home after 14 days care having had hip replacement. I felt nervous staff not very communicative only desk staff to explain. Food poor choice of one or one other, most were there for not meat eaters. My toilet was blocked daily despite complaining the sink wasn't very clean although I was told I could shower no one offered to help so I didn't get one. My room was vacuumed partly once a week and crumbs on corner were there all week. Desk staff very friendly."

Shirley P
carehome.co.uk rating: 2.55 out of 5

"My mum has been resident at Badgeworth Court Care Home for about 2 months now. It's obviously a very difficult decision and transition when the need for full time care comes about, but I had researched and visited a number of homes in readiness for Mum's move. Whilst most homes seemed OK, I knew from the very first minute that the Badgeworth Court Care Home was the one. Every single member of staff was professional, courteous but quite obviously very caring; a place where I knew immediately my mum would be very well looked after in a clean, well organised and caring environment. I really cannot thank them or recommend their care highly enough. Outstanding!"

David W
carehome.co.uk rating: 4.92 out of 5

"My mum has been a resident living with dementia and has been in Badgeworth Court Care Home for six months now and is very settled and thriving. She is so well cared for and the all staff are amazing. She joins in the activities and is eating and enjoying the food. It is a pleasure to see her smile. Obviously, as a family we were worried about her being in care at first and whether she would like it. It was a difficult decision to make but are so glad we did. It puts our minds at rest knowing she is safe and much happier than being on her own. We would not hesitate in recommending Badgeworth Court. Thank you."

K A
carehome.co.uk rating: 5.00 out of 5

"The building, grounds and decor are lovely! Rooms small! Sadly after several complaints and meetings with the care home manager and regional manager about my aunt’s very poor basic personal care/hygiene, lack of mental and social interaction with residents, and inability to find staff to raise issues during visits-issues were never resolved so we moved my aunt to another care home! As an extended family, we have had three family members as residents in different Barchester care homes in South West UK and had to move all 3 to different care homes where all 3 received excellent personal/mental and emotional care to a high standard! Barchester homes look lovely ie buildings/grounds and decor but it all style over more important personal care and 1:1 resident interaction! Would never use Barchester care home again!"

B T
carehome.co.uk rating: 2.58 out of 5

"My mother who has dementia has been in Barchester Badgeworth Court Care Home since the end of December 2022. I visit her at different times nearly every day. The decision to put her into a care home was a hard one but it was a very good decision. The care she gets is wonderful. All the staff are very efficient, professional and very caring. The activities that they encourage the residents to get involved in are great. Highly recommend."

Lucy P
carehome.co.uk rating: 4.92 out of 5

"The Barchester Badgeworth Court Care Home team are looking after my mother beautifully. The level of activities are suitable and the surroundings cared for. I would have no hesitation in recommending their dementia care to others."

Victoria P
carehome.co.uk rating: 4.83 out of 5

"I visited my aunt in February and March 2023 and found her to be well cared for. There were lots of friendly and caring staff around all the time. My aunt has been on a trip out of the care home and she has been to a few events in the care home. The rest of my family are really impressed with how much attention my aunty gets at Barchester Badgeworth. We can visit whenever we like without having to make an appointment and we are always offered refreshments and made to feel welcome."

Lizzie W
carehome.co.uk rating: 4.50 out of 5

"Everyone is so lovely and caring. All the staff look after residents very well."

Lucy P
carehome.co.uk rating: 5.00 out of 5

"I did not like the smell of urine that hits you as soon as you walked into Badgeworth Court. I felt as if Mum was 'talked at'. I never saw anyone have a meaningful conversation with her."

K H
carehome.co.uk rating: 2.33 out of 5

"I feel very at home in this nursing home and is wonderful to be able to walk in the fresh air and enjoy days outdoors on the lawn and the trees in the summertime. The staff are helpful and take the time to enjoy free time in the garden in the summertime."

C F
carehome.co.uk rating: 4.92 out of 5

"Badgeworth Court continues to care for my brother to the highest of standards. They always care for him physically so well, he is always clean, and comfortable and his complex needs catered for. On top of this, they nurture him and give him love and friendship. Something that is so important to him. They go the extra mile, I know that I can relax and feel that he is in the best of hands. On top of all his good care, they also have a worker that offers activities communally or one to one."

Cora L
carehome.co.uk rating: 5.00 out of 5

"A varied and interesting programme of events. The trips are appreciated especially the shops and Christmas market visit. I enjoyed that. The staff are thoughtful and helpful. Its been a lovely Christmas period."

Audrey B
carehome.co.uk rating: 4.83 out of 5

"I have been providing private reflexology treatments to a number of Badgeworth Court Care Home residents for six months now. I have been hugely impressed by the friendliness, professionalism and commitment shown by the staff at all levels, and the care home is attractive, warm and welcoming. This is a resident-centred care setting, and there are many inclusive enrichment opportunities available. The activities team works tirelessly to ensure all residents are able to participate in the care home community. Residents frequently speak with me about activities they have taken part in - and events they have attended. The team regularly invites external professionals in to entertain, and these events are very popular. The staff seem happy, and there is a really good rapport between carers and residents. Residents also tell me that the meals are excellent!"

Amanda W
carehome.co.uk rating: 4.58 out of 5

"I have lived here for sixteen months. I chose to live at Barchester Badgeworth Court Care Home after regularly visiting a previous resident and being impressed with her care. My care is excellent and meets my needs."

Brian L
carehome.co.uk rating: 4.83 out of 5

"We are extremely happy with dads care at Badgeworth Court Care Home. He has settled very well and all the carers and nurses are wonderful and do a great job. He is now joining in a lot more of the activities and really enjoys them and now made friends."

J W
carehome.co.uk rating: 5.00 out of 5

"When we could no longer manage to care for our mother at home, Badgeworth Court Care Home was able to help us at short notice. Although she only lived for another twelve days, she was cared for with kindness and efficiency. The nursing staff and management made us feel welcomed with friendliness. The food was excellent and visiting relaxed. I would not hesitate to recommend Badgeworth Court."

A S
carehome.co.uk rating: 4.00 out of 5

"Having just completed a visit from the USA, I found my family member in the memory care unit to be very well looked after. The care plan developed with the staff was well-implemented and was having a very positive impact: reduced falls, some weight gain, and general contentment. The facility, while not new, was clean, cheerful and seemed in good repair. The carers provided plenty of help and attention and both the nursing staff and administrators made themselves available to answer our questions. The residents that we saw were all clean and well-dressed. The food was very good and we were even allowed to have a private meal together one day. There were regular activities. The atmosphere was busy but under control and not chaotic. The staff do an excellent job and I left with a strongly positive opinion and gratitude for all they do."

James S
carehome.co.uk rating: 4.50 out of 5

"My birthday party was lovely. It was organised very well. Thank you for my card, it was very nice of you all. It is very nice here and everyone is most caring and pleasant."

S N
carehome.co.uk rating: 4.92 out of 5

"My mother has been living at Badgeworht Court for over four years. My family and I have always been very impressed with the wonderful care she receives. The staff are exemplary and cannot do enough for her. They are all so friendly and caring and go about all their duties with a smile on their faces. A truly lovely team of people! This standard of care is extremely high, for which, we are extremely grateful."

Anne H
carehome.co.uk rating: 5.00 out of 5

"I am consistently impressed with the quality of care and the positive attitude of the staff at Badgeworth Court and their willingness to go the extra mile for my mother-in-law. It has made a great difference for both my mother-in-law, who was previously in a less favourable care home, and also for the family who can now be confident in the standard of care she is receiving."

T R
carehome.co.uk rating: 4.75 out of 5

"The staff at Badgeworth continue to care for my brother to the highest of standards. They know him and his needs so well that they can preempt his needs and have many times averted emergencies and saved his life. The staff are warm and friendly towards my brother and to us as visitors. My brother loves the food. His happiness comes from contact with the staff, who are so good to him. It has been a difficult period for residents, staff and families because of Covid and so it has been difficult to maintain usual standards of activities, but I hope that has now returned to some normality and will over winter."

Cora L
carehome.co.uk rating: 4.83 out of 5

"The public areas on the ground floor are spectacular, but I feel it is for show. The rooms are ok, and the care is ok. Difficult for hard-of-hearing, elderly, dementia patients to understand various foreign accents. Attention to detail of care sometimes lacking, quality of food/service - only average to poor. Value for money poor."

C T
carehome.co.uk rating: 3.33 out of 5

"I have been here approximately 2 years and there has been a general improvement in all departments, particularly the activities programme."

R S
carehome.co.uk rating: 4.58 out of 5

"Enjoy being outside in the garden and joining in activities. The staff are kind and good company. Meals are appetising and the garden is quiet and warm. On the whole, life at Badgeworth is quiet and pleasant."

C F
carehome.co.uk rating: 5.00 out of 5

"I viewed Badgeworth Court on an open day in April 2022 and felt that when the time came to move Mum into a care home, then it would suit her. Sadly, after an OT assessment, the decision to move her came quicker than we thought. Mum joined the Badgeworth Community 3 weeks ago, initially for respite care. We are much relieved that she is being cared for with kindness and compassion on a 24-hour basis. Although taking time to settle, which was to be expected, the staff have been so lovely. There have been plenty of activities on a daily basis for her to join in and mix with other people - she had been very lonely at home despite having familiarity around her. Always one for fresh air and getting out for a walk, the staff have been willing to take her outside on the days when I am not there. The Activities Co-Ordinator works so hard to keep the residents occupied and involved - a big thanks to her from us! Nothing is too much trouble and everyone is very approachable. Thank you so much!"

M C
carehome.co.uk rating: 4.67 out of 5

"For years I visited a resident in this care home and was so impressed with her care that when I could no longer live alone safely I became a resident myself. I am very happy here and my family have peace of mind knowing I am well looked after. I recently had my 85th birthday and the home provided a cake and the facilities to celebrate with my family."

Brian L
carehome.co.uk rating: 4.83 out of 5

"I love my room, having a private toilet, this is such a help. Everyone is kind and helpful, entertainment is excellent, I can then choose from several different interests and meet other residents."

Jeanette S
carehome.co.uk rating: 5.00 out of 5

"We are delighted with the care given to my mother, who is 91 years old. She is well looked after, and all the carers/nurses seem so kind and compassionate. It is such a relief to feel she is safe and receiving such attentive care. Lots of activities are laid on each week, and bit by bit, the staff are managing to encourage mum to join in some activities after a long time of being withdrawn and isolated in her own home and then in a different home for a few months where no activities took place. The Activities Coordinator has been so responsive to Mum's needs and to us as relatives. We are particularly impressed with the proactive communication the home has with us, emailing the Weekly activity sheet, emails about what mum has joined in with, and even photos of her sent to us. They could not have been more helpful in ensuring we know how Mum is and enabling communication with her via Skype calls. On our visits, we are welcomed, made cups of tea, and nothing is too much trouble. Simply, thank you!"

H R
carehome.co.uk rating: 5.00 out of 5

"On day one, Badgeworth Court presented as a professional but friendly, happy and amazingly supportive team. Four months later, my opinion has not changed, and what has been an extremely difficult and emotional time for my mother has now resulted in a very positive outcome, thanks to everyone on the team. They could not have done more for my mother, plus helping her to settle in and make new friends was invaluable."

Louise W
carehome.co.uk rating: 4.83 out of 5

"I am very pleased with Badgeworth Court. I have found the management to be excellent and the care to be very good. There have been challenging times over the past two years with Covid, which have been managed very well. The activities are excellent, with the leaders really having enthusiasm. Thank you, Badgeworth; you have improved the quality of life for my mum."

J W
carehome.co.uk rating: 4.17 out of 5

"I cannot recommend Badgeworth Court highly enough. From my initial visit to look at the facilities to the nursing care my mum received, everyone we came into contact with was professional, knowledgeable and extremely helpful. In the short few weeks she stayed there following a stroke, nothing was too much trouble, and we were all made to feel part of the Badgeworth Court family. When Mum passed away, my sister and I were looked after, and everything was handled, sensitively and with great care, even down to the card everyone signed and sent to me afterwards. Thank you."

Caroline H
carehome.co.uk rating: 4.58 out of 5

"My sister and I had a very good time during our week. All staff were very attentive to our needs throughout the day and evening. We enjoyed the variety of activities, and our visit family were invited to take part."

Diana M
carehome.co.uk rating: 4.83 out of 5

"I am so grateful to the staff at Barchester Badgeworth Court Care Home for their attentiveness to my mother's care needs - not least for helping her to settle in. As my mother still has a lively mind, the imaginative activity programme is very welcome, as is the invitation to family to join in a number of events. The garden tea party for the Platinum Jubilee weekend had been beautifully planned and it was so lovely to be able to share in something like this with mum in such a relaxed environment. She loved it - including the ice cream van that turned up part-way through!"

Anne H
carehome.co.uk rating: 5 out of 5

"First impression of the home is excellent. Staff are friendly and cooperative. Management at all levels are approachable and helpful. However, it is obvious that there is a shortage of staff, consequently, this can cause problems."

R T
carehome.co.uk rating: 4.42 out of 5

"I attended the jubilee afternoon tea in the grounds. The team were wonderful, they all worked hard to involve the residents with tea and beautiful cakes and sandwiches. They also joined in the entertainment and included the residents. Above all, they were happy and cheerful. My sister is in the advanced stages of dementia, the staff treat her with love and respect and for her to join in with the afternoon was a tonic. Thank you"

Ruth B
carehome.co.uk rating: 4.25 out of 5

"Good impression, staff are very kind. I had my 93rd Birthday party here and it was lovely, tea and Birthday cake. I enjoyed my journey in a wheelchair, my grandson pushed me."

J S
carehome.co.uk rating: 5 out of 5

"A special thank-you to the activities coordinator who had arranged a lovely Birthday treat for my Mum and her family today. A lot of thought had been put into making Mum’s day enjoyable and we all enjoyed tea and a delicious cake prepared by the chef."

Jane H
carehome.co.uk rating: 5 out of 5

"I live too far away to visit on a regular basis so most of my contact with Badgeworth Court is by email or phone. Whenever I call, whoever answers the phone is always friendly and helpful. The staff are very caring and always willing to answer my questions and keep me informed on how my brother is doing. I love getting photos of my brother from the activities department. They do a wonderful job with all the activities and programs they provide to all the residents. Thank you."

Rene S
carehome.co.uk rating: 5 out of 5

"I visited the home for many years and when I had to go into care I did not hesitate to come here."

B L
carehome.co.uk rating: 4.92 out of 5

"Having now been a resident for just over a year; improved by the cleanliness of the premises, the quality and quantity of food. The staff is ever helpful and considerate. An observation rather than criticism, one has difficulty understanding some of the staff. They naturally speak quickly, and having to wear a mask, creates difficulty at times. I consider myself fortunate to be here."

Charles H
carehome.co.uk rating: 4.83 out of 5

"Since it is not possible for me to visit, as I live in another country, my only contact is by phone and email. All the staff are very professional, courteous, and kind. It is so nice to get emails with photos of what my brother is doing. Thank you for all your kind care for all the residents."

R S
carehome.co.uk rating: 4.83 out of 5

"Amazing end of life care, all the staff supported my Mum through this difficult time. The staff cared so well for Dad, they made sure he was as comfortable as possible and so many little touches like they always combed his hair after his personal care. My Mum's photo was always positioned where he could see it. He would have the music he loved playing in his room. My Mum was able to visit the last few days which she was so grateful for. After his passing, my Mum visited and the staff had put his blanket over him which had our family photos on, this really pleased my Mum and was such a lovely touch. Thanks for the amazing care you all gave to Dad throughout his time with you. It was so hard being unable to visit due to C19, but the daily Skype and using the visiting suite helped and knowing you all care about him, put our minds at rest. The staff are so friendly and would always take time for a chat with us, or a wave or smile if they were busy with other residents."

Claire F
carehome.co.uk rating: 4.83 out of 5

"From my visits to see Dad at Badgeworth Court, it is clear that the team in all departments at the home are friendly and take a real interest in supporting their residents. The activities team are always looking at what can be done to help spark the resident's interest and have previously asked me for photos etc to use at the men's club and for general activities. This all helps to help spark memories such as cars and cycling which Dad always loved to be involved with. It's comforting to know that your loved one is being cared for, especially at a time under lock-down when visits have to be restricted. The home introduced a safe indoor visiting environment and also offer family Skype calls. Sadly Dad's attention span is short so this style of visits don't always work too well. The fact that we can still see him remotely or through a perspex screen though is really appreciated and we're looking forward to warmer weather and the opportunity to meet him in the lovely gardens again."

Mary L
carehome.co.uk rating: 4.67 out of 5

"Since coming to this care home last year I have been impressed by many things here. My room is lovely and all the staff and carers are so kind and nothing is too much to ask of them. Since the pandemic started and the dreadful winter weather followed, everyone has helped to keep all of our spirits up! The vaccination programme was very well organised for which I am very grateful."

B O
carehome.co.uk rating: 4.92 out of 5

"My mum moved here after a fall and a spell in hospital last summer. I am very happy with the care she receives. The carers are lovely to Mum and the nurses and manager responsive to enquiries and any concerns. Covid has limited Mum’s options as has everyone else’s but the visits and Skype calls are welcomed. The staff make every effort to accommodate these. Mum has a lovely room looking out on a patio area and enjoys watching the birds and squirrels who come to visit her bird table. Hopefully, she can engage with other residents and activities more when Covid restrictions are lifted. In the current circumstances, we as a family are satisfied that she is safe and well cared for."

Jane H
carehome.co.uk rating: 3.75 out of 5

"Management and staff should be complimented on their dedication and hard work through these difficult days to maintain an efficient home."

Charles H
carehome.co.uk rating: 4.5 out of 5

"Badgeworth Court has been amazing, not just over Covid issues but always have been wonderful with my brother. They go above and beyond good care! They really do not only look after my brother really well but show great personal care for him and his needs. I can relax and know that even when I can't see him they will be caring for him to the highest level. Wonderful kind, thoughtful and exceptional staff team who seem happy together and support each other. I cannot praise them enough!!!"

Cora L
carehome.co.uk rating: 5 out of 5

"I/we can't fault the care my mother has received. The staff is so patient with her and her needs. The food choice and quality is excellent. On her birthday it was lovely to have lunch with her (three courses) in a special dining room decorated for her birthday with family members able to attend. The gardens around the care home are beautiful. The nursing, administration, and management team are very caring and always available. All in all, I would recommend Badgeworth Court."

S I
carehome.co.uk rating: 4.83 out of 5

"I have been in this care home since last February and would like to tell you how good it is! The accommodation is lovely, surrounded by well-kept gardens. Staff is wonderful, treat me with respect, and are always ready to help, whenever needed. They have been so good during lockdown - keeping us safe and lifting our spirits when we cannot have visitors, etc. The food is very varied for choice and served with consideration for all residents!"

B M
carehome.co.uk rating: 4.83 out of 5

"Both my parents are in the care home (my mother for seven months, my father for five). From the start, I have been very impressed by the management, care, and consideration given to residents and the high professional standards. Very impressed!"

Michael H
carehome.co.uk rating: 4.83 out of 5

"I am a private carer for a 93-year-old lady who fancied a change of scenery, and a change from day to day home life. Badgeworth was at the top of our list for a short four-week stay for some rest bite. The care my client received during her stay was fantastic. The staff and carers here were very friendly, they went above and beyond to make sure her stay was enjoyable. Great daily activities, beautiful grounds, and a fabulous variety food menu. I will definitely recommend this outstanding place to other people."

Hayley S
carehome.co.uk rating: 4.83 out of 5

"Both my grandparents are now residing together at Badgeworth Court and as a family we cannot thank the home enough for their care and kindness. The staff are very friendly and nothing is too much trouble. My grandparents recently celebrated their 69th wedding anniversary during the lockdown and despite us being unable to share this precious moment with them the team at Badgeworth made sure the anniversary didn’t go by without a celebration and shared the amazing pictures with the family. It’s those little things that create lasting memories and what make Badgeworth such a special place."

Katie M
carehome.co.uk rating: 5 out of 5

"The staff at Badgeworth Court are dedicated to caring for the residents. The level of care and support my father has received, particularly during the very challenging times of the pandemic, has been first class. Communication from the home's management has been regular and clear and the use of video calls has been invaluable to keeping in touch whilst unable to visit in person."

Neil M
carehome.co.uk rating: 4.08 out of 5

"Barchester Badgeworth Court Care Centre is set in beautiful surroundings with lovely rooms and cuisine. The staff are particularly caring and go to great lengths to provide individualised care and entertainment. Nothing seems to be too much trouble and the home has a friendly atmosphere. The management team is very accommodating and approachable. Good communication and their handling of the COVID-019 pandemic is commendable."

L H
carehome.co.uk rating: 5 out of 5

"Since a change of management a little while ago, it has become a very impressive place in every way, run with efficiency, kindness and humanity. That has made such a difference to my peace of mind in being separated from my mother during the Covid-19 pandemic. I am grateful too for the time and effort the activities manager put into making it possible for me to have my first video call with my mother when I am a novice. Nothing was too much trouble - a hallmark of the home in general."

Katie M
carehome.co.uk rating: 4.92 out of 5

"Badgeworth Court is a lovely care home in beautiful gardens. The nursing and care team are like a family. They all treat my mum with respect and dignity. My mum settled really well into Badgeworth Court. The manager is extremely efficient and always makes time to talk to us. The facilities are great and my mum loved the visit by the therapy dog and baby owl."

M N
carehome.co.uk rating: 5 out of 5

"Staff and management are excellent. You can drop in any time day or night unannounced and the staff always treat residents in a friendly and professional manner, even when they may be in the next room and are unaware you are around, which is reassuring, and they have enough staff to ensure a good and safe level of care is offered at all times with a friendly atmosphere amongst the staff and no obvious tensions. Staff and management go out of their way to accommodate residents preferences even when they lack capacity and the chef will make a special effort to adjust the menu to suit. My mother has been at Badgeworth now for some 6 and a half years with severe dementia and whilst she expressed a wish not to go into a care home before she lacked capacity and things at home became too difficult, even with professional care, she actually settled in at Badgeworth very well and was much happier than she had been in her own home."

Tony
carehome.co.uk rating: 4.67 out of 5

"Rooms that are homely, country views and wildlife to watch by the door or garden. Staff are pleasant, friendly, helpful and hard working."

C R
carehome.co.uk rating: 4.58 out of 5

"Dad is having end of life care for renal failure. The staff here are amazing and are always so cheerful and helpful. Dad loves the food and they are taking such good care of him. Could not wish for anything better in these difficult circumstances."

T S
carehome.co.uk rating: 5 out of 5

"What a lovely homely place with lovely smiley staff. I have already picked my room for the future. I went to the Christmas Fayre which was very good I had a look around and met some of the residents and was touched by the way the staff interacted with the residents. Would definitely recommend this place."

Jackie R
carehome.co.uk rating: 4.17 out of 5

"I found premises and staff excellent in all respects, with no complaints whatsoever. A high standard is set and maintained."

C H
carehome.co.uk rating: 4.83 out of 5

"Friendly, helpful staff who really care about the resident's needs. Residents are treated as individuals, with care and dignity. The food always looks lovely. There are different activities throughout the day which the residents enjoy. The Manager is always happy to talk to you and she is very friendly. You see her walking about the units every day speaking with residents, their family and staff."

C F
carehome.co.uk rating: 4.92 out of 5

"My daughter and myself had already visited Badgeworth Court and decided this home was the best place for my husband's first respite care in the Cheltenham area. He has dementia and went from hospital to Badgeworth for respite. In the home, there was an air of calm and everyone working there was very happy, friendly and caring. The residents were relaxed, happy and well looked after. I also saw them engaged in different activities on my visits. I was impressed by the monitoring day and night. I have seen the manager walking around the home after 9pm on several occasions. She and her deputy contacted us regularly for feedback. The unit manager and senior carers are very professional and passionate about their job. Each member of staff knew where everyone was and if someone was in their room at meal times they made sure they returned to the lounge/diner for food and drinks. The interaction between staff and residents was amazing. My daughter and myself would definitely want my husband to return here."

Chris R
carehome.co.uk rating: 5 out of 5

"The care and kindness at Badgeworth Court is second to none. From the management to the nursing to the carers, you would be hard-pressed to find better. Nothing is too much trouble for them. There is no problem for me to stay when my wife is ill, always offered a tea or coffee. Very professional, exceptionally clean and tidy. Beautifully kept gardens. Absolutely wonderful - 10 stars."

G C
carehome.co.uk rating: 5 out of 5

"Can't fault them - this says it all."

Esme J
carehome.co.uk rating: 5 out of 5

"Since Mum has been in Badgeworth she no longer gets urine infections/skin tears. She has started eating better, put on weight, is more stimulated with activities. She loves the staff who are so friendly and caring and helpful. Never rude or moaning, always listen to any problems or issues and sort it out immediately. The meals are wonderful, Mum has a fantastic choice. She has her hair done every Thursday. Staff are aware of Mum needing to rest on her bed as he ankles swell. They know to cut up her food. They know Mum likes to have a banter with them. All staff, kitchen, housekeeping, care staff all really care. The home is clean and tidy with fantastic views and a lovely garden outside. They have a minibus to take out service users on trips out. Mum no longer has falls. She has settled so well at Badgeworth which enables me to sleep at night knowing she is safe. We are informed if Mum is being seen by a social worker or mental health nurse. We are now also emailed by Badgeworth for activities that we can attend."

Barbara H
carehome.co.uk rating: 5 out of 5

"Badgeworth Court Care Home is set in delightful grounds and is an oasis of care and rest for the residents. It is expertly run by a very pro-active manager who has improved the structure of the home significantly since her appointment. Her attention to detail, expertise in nursing care and readiness to speak to resident's relatives in commendable. All her staff are now putting into practice a lot of her ideas and they too are to be praised for their increased efforts to provide first-class care. They all work tremendously hard and are all very friendly and helpful. Full marks to the general manager and her staff for providing a safe and happy environment for their residents."

David B
carehome.co.uk rating: 4.42 out of 5

"Staff and amenities seem of a high standard, with staff being both pleasant and helpful. In general, a very good atmosphere and excellent environment for residents (this applies specifically to Selwyn Paine ward, but I'm sure the others compare favourably."

Richard S
carehome.co.uk rating: 4.42 out of 5

"Needed to find a placement for my 87-year-old Brother. In our review of local possibilities, we included Badgeworth Court, which had been recommended by some friends and was near his home. We are pleased to say that we selected Badgeworth Court, which is in a lovely setting between Cheltenham and Gloucester. The staff and management are all open, friendly and always very helpful. The home is well kept, clean and tidy. Care and training are at a high standard. I am always kept in touch with any issues that may arise. With the help of the staff, my brother has both settled in well and has made some good progress since being at Badgeworth Court. I would highly recommend you include this care home on a list of possibilities."

Victor R
carehome.co.uk rating: 4.33 out of 5

"My wife has been a resident of Badgeworth since 4th May 2014 and in that time there has been four appointed managers and two or three temporary placements. It is only now that we have a manager to match the original incumbent. I have total confidence that my wife's specific health issues related to vascular dementia are being met by the nursing staff. In the past, from 2016 to the appointment of the current manager it was extremely difficult to get continuous, quality nursing care, particularly due to the lack of health care records being updated and the amount of agency nursing staff not having clarity of my wife's medicine needs and application. Now, I note the impact on my wife, POSITIVE. There is still a person there."

Vic G
carehome.co.uk rating: 4.45 out of 5

"On the whole, lots of lovely staff and manager trying to meet the needs of my sister who suffered a severe stroke. She is very happy here. Much improved over this last year."

Martina M
carehome.co.uk rating: 3.92 out of 5

"I cannot commend Badgeworth Court highly enough. My parents are both residents here. Sadly my mum passed away earlier this week. The staff were so supportive, compassionate and very committed both to caring for mum in her last few days but ensuring my dad was supported too. As their daughter, I was regularly kept informed of mum’s condition and involved closely with any changes in her care plan. All staff, from kitchen, housekeeping, care staff and management were so caring and made such a big difference to this whole wearing, harrowing period. I could not have asked for more and if I had, I know they would have done anything to accommodate the family’s wishes."

Gill M
carehome.co.uk rating: 4.75 out of 5

"I visit my grandparents regularly here, they are both residents. Sadly Grandma passed away this week. She was ill for a few weeks before this. During this whole period, all staff and management have been wonderful. They supported ALL of my family and were extremely respectful of the trauma that we were going through. This standard continues now my Grandma has passed, the concern and attention given to my Grandad and my Mum is extremely appreciated."

Daisy M
carehome.co.uk rating: 4.75 out of 5

"My mother has been in this care home for almost six months. After a very bad fall and a five-week stay in hospital, the family were left with no choice but to find a suitable care home. She was very poorly and could not communicate very well. The care here has been excellent and she is a different person. The carers are so friendly and dedicated and will go out of their way to make sure the residents are happy and cared for. We have never regretted our decision in choosing this care home."

Sally J
carehome.co.uk rating: 4.83 out of 5

"My mother-in-law was 'admitted' after several incidents put her into big a risk to be left at home. She is very happy here. Keeps saying how lovely the carers are, how beautiful the building is, fantastic food. She is a trying resident as she needs lots of one-to-one care. But the carers are really working her out and are doing their best. After 2 hard months, she is now showing signs of really settling in - remembering her room and toilet for example."

Sophie B
carehome.co.uk rating: 4.83 out of 5

"My mother has been at Badgeworth for two years now and enjoys the rural aspect of the home. The current management has made great improvements and raised the standards. The staff are all very caring, supportive and friendly to my mother and all visitors."

Andrew G J
carehome.co.uk rating: 5 out of 5

"Dad came into Badgeworth after a pretty traumatic time in hospital. We told him he was being moved to a hotel - and he really believes it! Mum is still in their bungalow but visits daily and has become much of a fixture at Badgeworth too. So much so that we held Mum and Dad’s 70th Wedding anniversary celebration in the lounge. The staff were amazing and my parents had the best time! We can’t fault the environment or the staff and would highly recommend Badgeworth Court to anyone."

Glynis M
carehome.co.uk rating: 4.75 out of 5

"My dad moved to Badgeworth Court 5 weeks ago. He has terminal cancer and the decision to move him to a nursing home from the hospice was a very hard one. My dad struggled with the move and refused all support. I asked to meet with staff to discuss this, and expressed the importance of my dad maintaining his independence. The staff really respected this and worked with us as a family. They even arranged for us to watch the Super Bowl in the lounge until 2 am and provided snacks and a Canadian flag in honour of my dad! My dad's health has since declined significantly, and I am at the home on a daily basis. The staff have been very considerate and made us feel very welcome. This includes giving us full use of the kitchen and communal rooms, bringing cups of tea and cake and providing emotional support. The only recommendation I have is it would be good if less notice could be given to order to eat with a resident, as visitors don’t always know plans a week in advance."

Jennifer F
carehome.co.uk rating: 4.83 out of 5

"Having been a regular visitor for the last 18 months I have nothing but praise for Badgeworth Court Care Centre. The staff don't mind helping to sort out anything for you and there is always something happening for the residents. The food is outstanding and with a good variety of choice. The head chef is always approachable. I would recommend Badgeworth Court to anyone."

Kerwin W
carehome.co.uk rating: 5 out of 5

"Just to say a big thank you to everyone at Badgewoth Court Care Centre for the perfect Christmas lunch today. My mum and I had a wonderful time with my Nan. We were served by the General Manager. My nan has been in the home for over two months now. The staff are so kind and helpful. The carers are always available and happy to help. A big thank you to all the catering staff (lovely food) and to the nurses, just amazing, 120%. Also to housekeeping and the ladies who did the laundry. Thank you to all of you! Cannot expect any better service from anywhere else."

Michelle J
carehome.co.uk rating: 5 out of 5

"I visited my grandma in Badgeworth Court Care Centre today. This is the first time I have ever been into a care home. It looked and felt like a five start hotel. The residents had their Christmas dinner in a restaurant like dining room. My grandmother seemed much happier. She was over the moon when the staff delivered her presents to her table. The staff all dressed up in Christmas costumes and they were very busy but happy. The home was full of joy. I am amazed to see so many families sharing lunch with their love ones. The traditional Christmas menu brought so many memories of past happy times."

Paul C
carehome.co.uk rating: 4.58 out of 5

"It is the most wonderful time of the year! I had a great time with my mother today at Badgeworth Court Care Centre. I would like to thank each of the staff from the receptionist, housekeeping, catering to Carers, nurses, managers and maintenance. My mother is very very happy with you. Thank you very much for looking after her so well."

Christiana P
carehome.co.uk rating: 5 out of 5

"My mother has lived at Badgeworth Court for several years and is happy and settled and I can tell that she feels safe and at home. All the staff across the home are friendly, cheerful and warm in their care of my mum and she responds in a way that shows that she is cared about not just cared for."

L D
carehome.co.uk rating: 4.64 out of 5

"The care given to my Grandma during her two years at Badgeworth has been amazing. Staff show nothing but respect and compassion while protecting her dignity. She is always clean and very well attended. Each member of the team is so friendly and approachable. The facilities are excellent."

Y M
carehome.co.uk rating: 5 out of 5

"I have been visiting my pal for a year. He is very happy and is well looked after. The staff are very kind and helpful."

Gordon M
carehome.co.uk rating: 4.83 out of 5

"The care and attention given is first class and all the staff are so friendly and happy. Nothing is too much trouble."

Allison R
carehome.co.uk rating: 4.17 out of 5

"My brother has always been well cared for at the home over the last seven years. There was a brief period when a temporary manager covered after the permanent manager left, when I was concerned that my brother's care plan was not implemented. I now feel that he is physically and emotionally really well cared for and the communication with/of the home has greatly improved. At weekends there seems to be less staff around and therefore less support of my brother."

Cora L
carehome.co.uk rating: 4.91 out of 5

"My aunt has been in the home for 3 years. I am always very impressed with staff, cleanliness and efficiency. I took my two friends to visit the home last week, they were amazed to see such a beautiful home and the residents being looked after by such dedicated and genuinely caring people."

Jane C
carehome.co.uk rating: 5 out of 5

"Upon arrival at Badgeworth Court our uncle's quality of life has improved and continues to improve. This is due to the quality of care and professionalism of ALL members of staff. Before his care started, we were constantly worried for his well being and safety. Badgeworth Court's care has also now enabled us to visit him as a relative and friend."

Jeff W
carehome.co.uk rating: 4.67 out of 5

"I am just here for two weeks R&R after a spell in hospital and really can't fault the place. All the staff - from the manager down and not forgetting the chef and maintenance manager - are friendly, dedicated and super efficient. The facilities and environment are perfect."

Emmanuel E
carehome.co.uk rating: 5 out of 5

"Mum is at Badgeworth Court Care Centre for 4 weeks respite. She settled very quickly. The staff are wonderful. She loves the food and the activities and her room is lovely (clean, comfortable and wonderful view!). I cannot recommend Badgerworth Court highly enough."

D G
carehome.co.uk rating: 4.92 out of 5

"The staff, from assessing my mother to homing her, to facilitating moving her to a nicer care home to us was seamless and done in an extremely caring way both to her and her family. They are dementia friendly as well as attentive to nursing needs. My mother had never been in care before and they made her at ease to the point she was incredibly sad to leave and thanked all the staff as she left."

Jennifer Y
carehome.co.uk rating: 4.33 out of 5

"I visited a friend at Badgeworth Court, and I found the place very solemn but with a welcoming atmosphere, staff are very accommodating with a friendly smile, rooms are very clean and spacious, residents are well looked after as I've noticed when I walk around, such a wonderful care home indeed to recommend."

TessieI
carehome.co.uk rating: 4.25 out of 5

"My mum has been living in the home for nearly two years. I could not fault the home in any way. The home is on a beautiful ground with a stunning view. Her room has been kept clean and tidy, personal items are placed according to my mum's wishes. Care staff are so caring and friendly; they make me feel welcome on my visit, update me any changes in her care; they encourage her to walk around the garden, attend indoor and outdoor activities. I could not wish any better care for her."

Christine J
carehome.co.uk rating: 5 out of 5

"Three months ago my father was dying in hospital due to a chest infection. The Doctor told me that he only had a few days to live. Since he moved to Badgeworth, his condition has improved significantly. He is now eating, drinking and starts to sit out with others in the garden. I could not thank the staff enough for their care and kindness. Without them, my father wouldn't be with us any more!"

David D
carehome.co.uk rating: 4.92 out of 5

"The staff are very friendly and competent carers. Rooms are clean and comfortable and the food and refreshments are very good and regular. The facilities are excellent and mum is very happy."

D J
carehome.co.uk rating: 5 out of 5

"Our review was a very constructive and outlined rehabilitation care that the home can offer. All the staff are very approachable and they have my father's best interest at all times. The cleanliness of the home is outstanding and meets all the resident's needs."

S C
carehome.co.uk rating: 5 out of 5

"My wife was first admitted for respite then, palliative care. The room: nicely decorated, clean and tidy. Care staff: Courteous attentive - couldn't do enough for us. Lovely attitude towards their vocation. Nursing staff: communicated needs/information in an understandable way. In her final weeks, my wife was kept comfortable and palliative care/help was sensitive and helpful."

S S
carehome.co.uk rating: 4.36 out of 5

"In early January my mother who was suffering from Alzheimer's disease became ill with pneumonia. The care provided in the home was exemplary. We had said that we didn't want her to go to hospital and this was agreed by the home. She was nursed in her room by qualified nurses, including the rapid response team until her death. Her family was with her for the whole period. She was prescribed medicines in including palliative care medicines but these were not needed. She had a completely peaceful, stress-free death, in familiar surroundings with her family by her side. I was very happy with how things happened."

Clare M
carehome.co.uk rating: 4.25 out of 5

"Badgeworth Court is a lovely care home where my parents have lived for the last year. Throughout this time, despite some temporary issues of staff retention, the standard of care has been very good. In particular, the staff's attitude to the personal requirements of each of my parents is excellent. The quality of food is also high and their overall experience has been very positive."

Neil M
carehome.co.uk rating: 4.17 out of 5

"The staff are always friendly and speak to you."

Joyce M
carehome.co.uk rating: 5 out of 5

"Barchester Badgeworth Court Care Centre provides a wonderful setting for a residential home. All staff are friendly, caring and attentive. They offer good support to relatives and the environment is very 'often' should you have any worries of concerns. Both my parents are residents at Badgeworth and it provides me with great peace of mind that they are being cared for in such a homely and safe way."

G M
carehome.co.uk rating: 4.5 out of 5

"My father, who was diagnosed with Alzheimers, was looked after at home by my mother until his condition worsened and we had to find a nursing home. I cannot speak highly enough of the staff on the Norwood Unit at Badgeworth. It was an emotional time for all the family and we felt hugely supported and confident that all Dad's needs were being met. Everyone was kind, caring and professional. They informed us immediately of changes to Dad's condition and treated him accordingly. In the last days of Dad's life, they were a great comfort to us and treated him with great care and compassion. I think we were very fortunate to have found such a lovely home for Dad and it certainly helped Mum come to terms with losing her husband of 65 years."

Patricia M
carehome.co.uk rating: 5 out of 5

"Out family is delighted with the care mum receives at Badgeworth Court. The staff are consistently kind, caring and treat mum with great care and respect. We are always informed of decisions regarding her medicines and doctors visits. Mum has a lovely room, very nice food and is happy and contented."

Elizabeth L
carehome.co.uk rating: 4.42 out of 5

"My father was a resident at Badgeworth Court Care Centre from February 2016 in their nursing wing. My mother, who has Alzheimer's joined him in April 2016. Their care was so tailored to their needs it was excellent with time being made available for them to spend quality time together. Sadly my father passed away in July. He said that his care had been "too good". He was very content and the staff went the extra mile to ensure this. They helped my mother come to terms with his passing and she is now calm and enjoying the activities and the company. She says "they spoil you here". The family could not have asked for more."

P K
carehome.co.uk rating: 5 out of 5