What our families say

We score 9.6/10

27 Reviews

"I would always recommend this wonderful place to anyone. My daughter is so well looked after, the staff and management are all wonderful people."

Marion Hcarehome.co.uk rating: 5 out of 5

"A wonderful place, cannot fault it. Management and staff are brilliant. Amenities for residents are excellent."

Jackie Tcarehome.co.uk rating: 5 out of 5

"The staff are very welcoming and helpful. Grandma is happy here and she likes the food and enjoys the coffee mornings."

Bethany Pcarehome.co.uk rating: 5 out of 5

"Care and attention given to our young girl have been excellent. So bless we found Awel-y-Mor. Carers very friendly."

Miriam Gcarehome.co.uk rating: 5 out of 5

"My father was a resident at Awel-y-Mor for a year. He had been seriously ill after suffering a brain haemorrhage and required 24-hour specialist care. We had viewed several homes in the locality, prior to visiting Awel-y-Mor. On our first visit to Awel-y-Mor, we were shown around by a lovely welcoming carer who put our minds at ease and explained everything clearly. The first impression and general feel of the place was that of warmth. My father was cared for impeccably by all staff members who cared for him like they were looking after their own dad. Amazing place."

Tracey Tcarehome.co.uk rating: 5 out of 5

"My Son is being well cared for."

Eiddwen Hcarehome.co.uk rating: 4 out of 5

"I find this to be a good nursing home, the staff are good, some are excellent but as always they could do with more staff."

B Mcarehome.co.uk rating: 4.83 out of 5

"The care given to my brother-in-law has been brilliant. The staff have been very helpful and friendly."

A Pcarehome.co.uk rating: 4.17 out of 5

"As a daily visitor with no set arrival/departure time, I have largely been warmly welcomed by nurses and carers. I am relieved and have peace of mind that my husband (who cannot walk, talk, eat, drink etc) is well cared for by nurses who go the extra mile and nothing is too much trouble for them, The carers are exceptional."

Beth Hcarehome.co.uk rating: 4.8 out of 5

"Staff are friendly and committed, the standard of care is very high. The building is functional and well kept. Facilities are suitable and thought has clearly been involved in their planning. Although the building isn't an old, fancy mansion and there are clearly budgetary constraints on what can be achieved at this facility. Hard work and genuinely caring employees make Awel-y-Mor excellent value and a good quality of life. It is possible to pay a lot more elsewhere but it would be hard to get more than is on offer here. More work could be done on diet plans for residents."

Barry Gcarehome.co.uk rating: 4.08 out of 5

"Comfortable room, friendly, helpful staff, good food."

Christina Scarehome.co.uk rating: 5 out of 5

"Caring staff and quality of service in pleasant surroundings. Hubby is happy here which is most important to us."

J Rcarehome.co.uk rating: 4.5 out of 5

"I cannot praise the staff, in its entirety, for the care and support they've offered my husband since he became a resident in Awel-y-Mor in December 2017. Nothing is too much trouble and, in fact, the staff go out of their way to do their very best for him. This includes accompanying him to London for a charity event, sorting out an afternoon's respite in a care home in Twickenham, to ensure he was as safe and comfortable as possible. I have, in fact, recommended Awel-y-Mor to a friend whose Father is now a resident here. Thank you to you all for everything."

Rhian Ccarehome.co.uk rating: 5 out of 5

"I was impressed with the meeting we had as far as I am concerned there was nothing I could complain about. I am quite happy with the care my son is having, I would not like him to go elsewhere."

Sonia Scarehome.co.uk rating: 4.75 out of 5

"My brother has been a resident for 2 years. During that time, he has been well cared for. The staff are very kind, friendly, some are exceptional. They bother to get to know the person in their care and accommodate their needs/interests and build confidence. The activities team organise events and take residents out as much as they are able - from rugby to theatre to picnics, meals etc. The home occasionally has "restaurant evenings" where families join the residents for a lovely meal and entertainment. Overall, he is well cared for and I don't worry that he is safe."

J Hcarehome.co.uk rating: 4.18 out of 5

"My wife has received wonderful care here for 15 years."

Ian Dcarehome.co.uk rating: 5 out of 5

"My brother is well looked after."

Tyron Ecarehome.co.uk rating: 5 out of 5

"I think it's always clean, very welcoming place. They are very well looked after. The staff are very good at what they are doing."

Kirsty Pcarehome.co.uk rating: 4.08 out of 5

"Good care and friendly staff. My son is happy here."

A Lcarehome.co.uk rating: 4 out of 5

"My brother has been in Awel-y-Mor Care Centre for about 4 years. His main carer (our mother) passed away in 2011, but he had been in other care establishments prior to arriving in Gorseinon. With Down syndrome and unable to communicate, he went through a harrowing grieving period. He needed good nursing care, which he has always received in Awel-y-Mor. My sister and I have been very pleased with the overall care. The staff are friendly every time I visit."

C Jcarehome.co.uk rating: 4 out of 5

"Awel-y-Mor provides a home from home environment for its clients and excellent support for their families. The staff are caring and the standards of both medical and emotional support are high. I would recommend the facility to anyone who is or has a family member in the same situation. My husband has been here 15 years now. I think that says a lot about the place. It's his home."

J Rcarehome.co.uk rating: 4.08 out of 5

"The meeting was very good, all aspects were spoken about. There were no complaints, everybody was happy with the home and the care their relatives were having."

Sonia Scarehome.co.uk rating: 4.83 out of 5

"It's brilliant. It is very well run and my son really enjoys his time there."

Sonia Scarehome.co.uk rating: 4.92 out of 5

"My wife became a resident in Awel-y-Mor Care Centre in April 2016, prior to this date she enjoyed respite care there starting in 2002. I have nothing but praise for the standard of care my wife has received over many years. My wife is very happy and settled here. It is a great weight off my shoulders knowing that she is very well cared for."

Ian Dcarehome.co.uk rating: 5 out of 5

"Except for the lack of Occupational therapist and the opportunities to use all the rehabilitation equipment I would rate it as excellent Caring staff: Excellent Therapy staff: Excellent except for the lack of Occupational Therapist Catering staff and food: Excellent Nursing staff: Excellent Cleaning staff: Excellent The way we get treated is of the highest standard"

Don Ocarehome.co.uk rating: 4.83 out of 5

"No comment. Everything is fine."

D Jcarehome.co.uk rating: 4.17 out of 5

"My experience is very good from the time I moved in, I was welcomed by all staff and all the staff are all very helpful to me. As a visitor to the home several times a week I can say I have always been welcomed when entering and always been kind and friendly."

Emma Lcarehome.co.uk rating: 4.64 out of 5

"My son appears well cared for and has improved in many ways since being in the care of Awel-y-Mor Care Centre. Thank you to everyone."

Pamela Hcarehome.co.uk rating: 4.18 out of 5

"It was very good. Relatives put their point of views forward and issues were dealt with. My son has been at the home for eight years and I would not like him to go anywhere else as he is looked after well."

Sonia Scarehome.co.uk rating: 4.83 out of 5

"We as a family have had an excellent experience here. The management and carers are professional, knowledgably and very caring to residents and visitors alike. The facilities and activities are excellent, plentiful and well run and there are many communal areas to suit individual needs. A care home is never going to be quite like a private home (living in your own home) but I'd say this is as close as it gets."

Ann Bcarehome.co.uk rating: 4.91 out of 5

"My experience of Awel-y-Mor has always been very positive, from our relatives point of view. Care home has a pleasant ambience, fresh and welcoming. Staff appear to try their best to meet the needs of residents, management very approachable. Management very approachable. Having stayed myself as a client - my experience of this was also very positive. Home was safe and welcoming approach. Lately shortness of staff have been noticed."

Pamela Hcarehome.co.uk rating: 5 out of 5

"Dad is very happy and requires a lot of attention. All his needs are fulfilled."

Leanne Wcarehome.co.uk rating: 5 out of 5

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