Meet the Awel-Y-Mor Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Lynda Hamilton-Shaw

Lynda Hamilton-Shaw

General Manager

Hi, I'm Lynda, the General Manager here at Awel-Y-Mor, and I would like to welcome you to our home.

I started at Awel-Y-Mor in January 2013 and became General Manager in October 2015. I am responsible for the day-to-day running of the home, ensuring all staff provide excellent care to residents, and promoting a happy and friendly atmosphere in which family and friends can feel welcome and know their loved one is cared for and supported.

Rachael Walters

Rachael Walters

Deputy Manager

Rachael has vast experience with brain injuries and complex needs. She has previously worked at Awel-Y-Mor before and has now returned as the Deputy Manager.

Alison Williams

Head of Unit

Alison returned to Awel-Y-Mor in September 2016.  She has vast experience in caring for people following brain injuries, and with complex needs. She is approachable and ensures that care is delivered to a high standard.

Nicola Rees

Head of Unit

I have been with Awel Y Mor for 6 years.  I started working here as a carer and have since completed my professional training and qualified as an RGN.  I have been fortunate to be able to continue my career progression and I am now proud to be a Head of Unit.  

Jo, Sarah & Julie

Activities Coordinators

Awel-Y-Mor's activities team consists of three Activities Coordinators, each having a specialist unique role within the group, including work in the multi-sensory concept, as well as organising days out, trips to sporting events and pop concerts, and arranging themed days. Jo has been with us for over ten years, beginning her Barchester career as a Carer; and Sarah has been with us for over five years now and also started out as a Carer; and Julie joined us in 2018.

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Paul John

Paul John

Head Chef

Paul John has been working at Awel-Y-Mor since 2003 and he has been Head Chef here since September 2017. He leads a team who always go above and beyond to ensure that residents get choice and the food is always of a high standard.

Dave John

Head of Maintenance

David has worked for the home for over 25 years, mainly as the Head Chef – and is now the Head of Maintenance.

It is his job to ensure that equipment in the home is maintained to a high standard and kept in full working order

Jo Boyes

Head of Housekeeping

I have been with Awel Y Mor for over 20 years! My team and I work very hard to ensure that Awel y Mor maintains its high standards in laundry and cleaning.

Molly Jones


I provide specialist assessment and treatment programs for residents, and I am responsible for the day to day running of the physiotherapy department. I have worked in the NHS since 2003, in community and neurology, before joining the  physio team here at the home in 2021. I qualified as a physio in the Philippines in 2001, and completed my master’s degree in chronic conditions management in 2013.

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Jayne Satterley

Multi Sensory Therapist

I am a qualified Laughter Yoga Therapist and also assist with Music Therapy within the home.  My role is lots of fun and it is truly rewarding to see our residents' quality of life improved through the services I provide. 

Marlene Staddon

Therapy Assistant

I am currently a Therapy Assistant, providing additional support to our residents.  I have been with Awel Y Mor for 13 years and started my career as a carer.

Natalie John

Natalie John


I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01792 620436

All other calls

01792 897346

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards