Reviews for Woodland View Care Home

The staff are fantastic, very welcoming and caring. We couldn’t be happier with the care our mother has received as a resident of Woodland View.

Lovely care Home with wonderful staff.
I’m a contractor and I was very well looked after today after feeling unwell on arrival . A special thank you to Andra , Daryl and Heather for all your care today , Thank you

"My experience at Woodland View has been excellent. Staff of all levels have shown efficiency, care and compassion. The period of respite care has proved to be very beneficial for both my husband and I, thank you."

F J
carehome.co.uk rating: 4.67 out of 5

"I have been in this care home for approx 18 months. I soon settled in and joined in with activities. The staff are all very helpful and if need be if I wanted help or was worried about anything I feel that I could talk to anyone of them and they would help and reassure me. Our rooms are comfortable; my son and daughter arranged to have a couple of bits of furniture from my home which has made a very pleasant room, a bit more like home."

Margaret O
carehome.co.uk rating: 5.00 out of 5

"I came to Woodland View Care Home on the 24th October 2023. My mum had bee in a care home, so I did know what to expect, which I think helped me to settle down when I arrived here. I am enjoying and happy being in this care hoe, although still get sad moments when I think of my previous home, I had been a long time on my own, so it was everything to me. The staff are always helpful, I enjoy all the activities and outings. My room, the meals and other surroundings are pleasant, it is enjoyable."

Margaret O
carehome.co.uk rating: 5.00 out of 5

"My brother received an excellent quality of care and support. He had a lovely bright room that was very family friendly. The staff were attentive and caring and he was relaxed and comfortable. The menu at meal times was varied and the quality of the meals was really good. Our thanks go to all staff involved in his care."

Susan B
carehome.co.uk rating: 4.17 out of 5

"This was my first experience of a manicure and found it absolutely wonderful. The technician was gentle, kind and caring. My first experience but certainly not my last! Thank you."

J H
carehome.co.uk rating: 4.92 out of 5

"My husband was placed in Woodland view care home after being diagnosed with terminal cancer. This was such a sad and difficult time for our family but made so much easier by the amazing staff and facilities at the home. They were even so welcoming to our little dog who immediately felt right at home. My husband had the best care we could have hoped for, he was relaxed, happy and comfortable, which he had not been in hospital. He had a lovely bright, sunny room which was well decorated and kept clean. The food was delicious and healthy with a good selection each day. On the day we sadly lost him the staff were incredibly kind, supportive and understanding, going above and beyond to meet the needs of our extended family. We could never thank them enough."

Bianca T
carehome.co.uk rating: 4.58 out of 5

"I am very happy with the care my brother received while he was on respite at this beautiful home for four weeks. Good facilities and very kind staff members. I can’t thank the staff in FG community for their care. Activity team is brilliant."

J J
carehome.co.uk rating: 4.92 out of 5

"I like it very much and feels like holiday."

H K
carehome.co.uk rating: 4.83 out of 5

"My brother chose Woodland View Care home at the time of its completion and described it as the Rolls Royce of care homes and he never changed his view. He would enjoy group outings in the home's transport. He enjoyed the singalongs and the film shows within the home. He enjoyed the food and chats with other residents and staff. When his memory reduced he was helped to keep safe within the home. Recently for 5 months his physical condition"

M W
carehome.co.uk rating: 5.00 out of 5

"Very good. Did mother so well - she will be back."

Alan F
carehome.co.uk rating: 4.92 out of 5

"My mom was at the home for two years. It’s an excellent place. Staff are very lovely and caring. My mom had a beautiful life; among the caring people."

Shirley J
carehome.co.uk rating: 5.00 out of 5

"Very good home and fantastic staff. Thank you, team Woodland for making sure that you look after my mom so well. Especially when I am so far away, its a relief to know that my mom is well looked after."

Sandra R
carehome.co.uk rating: 5.00 out of 5

"I can't comment on rooms, facilities or activities as I didn't go in but my husband is very happy."

S R
carehome.co.uk rating: 5.00 out of 5

"Being very well looked after. All staff have been very good. I am very happy and satisfied for choosing the right care home. I am here for a short stay and like it very much especially the garden. Very good."

Phillip A
carehome.co.uk rating: 5.00 out of 5

"Amazing care. I am overwhelmed by the care and support received for my Nan. We moved her from another home but I am so glad that we made that decision. Nan received the best care. Very supportive staff and management. They kept us informed and involved even during the lockdown and crisis."

Tancy A
carehome.co.uk rating: 5.00 out of 5

"My wife was looked after in this beautiful place for three years. Friendly staff and a nice clean environment. I can never thank the caregiver enough for her care on her last few days. Beautiful location, right next to the country park."

J M
carehome.co.uk rating: 5.00 out of 5

"Wonderful care. Although Mum was not at Woodland View long, she was treated with dignity alongside outstanding and friendly care. The support we received as a family, from all staff, was the best. We are very grateful, even with the difficulties of lockdown, that Mum's last weeks and palliative care were in such a caring, homely environment."

D B
carehome.co.uk rating: 5.00 out of 5

"I came to this beautiful home in December. I came in feeling that I have no life left. But the staff here are amazing and they did everything that they can to make me feel positive and full of life and laughter. I couldn't have asked for more after a long, horrible hospital stay. It's a beautiful home - I mean 'home' and lovely gardens."

Patrick C
carehome.co.uk rating: 5.00 out of 5

"I have been very well looked after by caring and kind staff."

Pauline J
carehome.co.uk rating: 5.00 out of 5

"I visited mom after many months today after lockdown. She is happy and very well looked after all through the months of the pandemic. It's a beautiful home with a very caring staff. I am very happy that I chose this fantastic care home."

Jain T
carehome.co.uk rating: 5.00 out of 5

"My Grandmother was dearly looked after at Barchester Woodland View Care Home. I visited Barchester Woodland View Care Home and it felt like I was in a five star hotel not a care home. The management team were very professional and welcoming as were all of the staff. Exquisite facilities and a palatial decor and feel about it. Great value, particularly if you take up the current offer till May 2021."

Kai J
carehome.co.uk rating: 5.00 out of 5

"I stayed at Woodland View Care Home for two weeks after a major foot operation. As per the consultant's advice, I had to keep my foot raised most of the time for the 2 weeks of recovery. I took along my own leg support which was specifically designed for this recovery. The staff all seemed very happy, were supportive and all my care needs were catered for. I would thoroughly recommend after my 2 weeks respite here."

C R
carehome.co.uk rating: 5.00 out of 5

"My mother-in-law was extremely well looked after at Barchester Woodland View Care Home. I visited Barchester Woodland View Care Home and it felt like I was in a five-star hotel, not a care home. The management team were outstanding, very professional and catered for all of our needs. The staff were extremely professional kind and very considerate. The facilities are outstanding with a 5-star feel. The care home offers marvellous considerate care at great value for money."

William M
carehome.co.uk rating: 4.83 out of 5

"Our mother was a resident at Woodland View for two years. She had always been very independent and had lived on her own for many years. The decision to move out of her own home into a care home was not an easy one. As a family, we did a lot of research before choosing Woodland View. It was the right decision! Our mother was very well looked after. The staff were caring and considerate. They got to know her and made a real effort to help her to settle in. Other residents were also friendly and we got to know them too. Our mother was a resident there during the height of the pandemic when the country was in full lockdown. Although an extremely difficult and worrying time, it was reassuring to know that she was safe and well cared for. The staff - at all levels - were amazing. We are so grateful to them."

C J
carehome.co.uk rating: 4.33 out of 5

"Father began as respite before permanently joining the Memory Lane Community at Woodland view. We are impressed by the standard of care and attention given to him by the dedicated team of professional staff. Communication is excellent and we are kept updated, especially as father's behavior can at times prove challenging."

Tina C
carehome.co.uk rating: 4.92 out of 5

"My sister has a learning disability and complex medical needs and has been a resident at Woodland View Care Home since January of this year. She had a terrible time prior to going to Woodland View in another care home where she was not looked after properly. This was very distressing for her and for us as a family. Subsequently, she arrived at Woodland View very unwell, and with none of her normal sparkle and enthusiasm for life. I do not exaggerate when I say the wonderful staff here have brought her back to life with their exemplary care delivered with kindness and compassion. My sister is now well on the road to recovery and has the sparkle back which we sadly hadn’t seen for many months prior to her going to Woodland View. She is now enjoying life again in a place that is full of life and laughter. As a family we couldn’t be happier with the care she is receiving, and we are so grateful to all the staff for everything they have done and continue to do. Thank you so much."

Erica C
carehome.co.uk rating: 5.00 out of 5

"My husband recently passed away on 20th May. It was my wish that he would spend end-of-life care at Woodland View, Kingswood Dementia ward where he had been a resident since December 2020, and not be admitted to the hospital. The reason being that the care, love and respect he was shown by the wonderful team of nurses and carers could not have been better. He had been in alternative care homes since 2018, and for the first time in four and a half years, myself and family had peace of mind knowing that he was safe and so well looked after. Even though he had the last stages of dementia, we knew that he was happy. A new manager took over earlier this year, and what an asset to Barchester. He was always ready to chat, and all the staff really liked him (extremely approachable and genuinely understanding). I spent three nights sleeping by my husband's bedside before he died, and I was so well looked after with food, drinks and words of comfort from everyone who was on duty. I will be forever grateful. Thank you."

Janette E
carehome.co.uk rating: 4.17 out of 5

"My parents stayed in Woodland View for three weeks respite while I was on holiday. I would thoroughly recommend this home to anyone looking for good care and very comfortable surroundings. The staff were very attentive and helpful. Activities were on most days, which my mum thoroughly enjoyed. I would not hesitate to send my parents there again, in fact, my mum was sad to leave."

Theresa W
carehome.co.uk rating: 4.75 out of 5

"I would suggest anyone looking for a safe place for a loved one who is vulnerable and in need of care to visit Barchester Woodland View Care Home. The nurses and carers are so lovely with smiles, nothing is too much trouble, and they are prepared to adapt their duties around the most difficult resident. My husband was unhappy with the room, but within 30 minutes of the manager being made aware of this, my husband was moved to a different room and much more settled. The rooms are clean, fresh and modern and very pretty, there is a lovely dining room, sitting room and other facilities not to mention a beautiful garden, there are planned activities every day. There is a different menu of choice for each meal, but again, if this is not what is wanted, other choices are available. Staff treat family and friends as important. If someone visiting is spotted in distress, they will stop what they are doing to offer words of comfort and a cup of tea. Visiting is 24 hours - come and go as you please."

Teresa B
carehome.co.uk rating: 4.00 out of 5

"Mum stayed at Barchester Woodland View Care Home for 6 weeks respite. She had been struggling to cope following Dad's death and unfortunately had been admitted to a mental health unit twice. Her mental state is not good and she unfortunately may never be the same. My sister and I decided that a respite stay might do her some good as Woodland View Care Home arrange lots of activities to keep the brain and body stimulated and active. We hoped that it would help Mum get back into the real world and learn to mix and socialise too. Unfortunately, that did not happen but Woodland View could not have done more to encourage her. Woodland View arranged for Mum's meds to be dispensed from a local chemist, arranged for a nurse practitioner to visit when Mum was unwell, bought a fan for Mum during the recent hot weather and also bought a reusable dossett box to contain mum's drugs when she left. They also made sure that Mum had an extra week's supply before she left too. Every member of staff that I met was helpful and kind. All due to excellent leadership."

Suzanne C
carehome.co.uk rating: 4.83 out of 5

"My husband has been in Barchester Woodland View Care Home for the past four years. The overall atmosphere from when you enter is a lovely calm feeling. I would like to congratulate them on the wonderful care they have shown him. The Staff are outstanding and nothing is too much trouble. The meals are brilliant and my husband seems to enjoy everything that he is served. Thank you all so much for making a difficult situation so much easier."

M B
carehome.co.uk rating: 5.00 out of 5

"Since my arrival at Barchester Care Home, I have felt quite at home. The atmosphere is happy and I already feel quite at home. All the staff are helpful and friendly. Everywhere is clean and cared for like my own home was before coming here. All being well I hope I shall be here until (an expression I use) pop my clogs. Many thanks for everything."

M O
carehome.co.uk rating: 5.00 out of 5

"Very helpful, good standard of accommodation. Staff are friendly and encouraging in my respite care."

W P
carehome.co.uk rating: 5.00 out of 5

"Excellent care from all the staff who could not have been more helpful. Nothing was too much bother. All staff were very friendly. Everything was clean and tidy. Room was cleaned thoroughly every day."

Charles C
carehome.co.uk rating: 4.00 out of 5

"Mum had been residing at Barchester Woodland View Care Home for nine months and really enjoyed meeting the other residents and the many activities the home arranged to keep their residents entertained. When Mum's time came, the nursing staff were fantastic in making her comfortable and all other staff were very respectful and supportive of us, as her family. Thank you."

Peter R
carehome.co.uk rating: 4.75 out of 5

"Another delicious meal. Gammon, pineapple, roast potatoes and vegetables, a definite favourite! The head chef delivered the lunch trolley with a smile and always makes time to talk to the residents, wave and brighten their day."

S H
carehome.co.uk rating: 4.08 out of 5

"My mother-in-law who is 98 years of age and suffering from severe vascular dementia resides here. All the staff are caring and courteous. I find the environment at Woodland View excellent for her needs. Her room is always spotless and clean. Every effort is made to safeguard her well-being."

Sheila K
carehome.co.uk rating: 4.58 out of 5

"I find Woodland View to be an outstanding care home, which I highly recommend. The home is led by a most impressive manager who is supported by an excellent deputy manager and efficient administration team. The care team are highly motivated and dediated to the residents and their personal needs. Their empathy and patient interaction is admirable, this, no doubt reflects the high quality and expectations of the management team. My mother is 98 with advanced dementia, she could not be in a better place."

Michael K
carehome.co.uk rating: 4.67 out of 5

"Layout is spacious, modern, secure and clean. Facilities are plentiful and attractive. Large garden areas easily accessible. A lot of thought goes into planning activities. Staff are well-trained, experienced and professional. They make a determined effort to recognise and respond to the care and nursing needs of a resident unable to communicate in any way. The meals are well-planned, well-cooked, well-presented, tasty and nutritious. The management is effective at ensuring the home operates to a high standard."

Martin B
carehome.co.uk rating: 5.00 out of 5

"The room, bed, bathroom are all very good. The garden is pleasant. The cleaners, laundry, dining room service are very good. The carers are usually good, often excellent. In a year, I have only had cause to complain to the management twice and the matter has been promptly dealt with."

Phyllis H
carehome.co.uk rating: 4.75 out of 5

"Excellent. Enjoying my time. Feel secure. Staff are very helpful and pleasant."

Edward B
carehome.co.uk rating: 4.92 out of 5

"As a family, we have found Barchester Woodland View Care Home to be a very caring home for our mother to live in. Many of the activities she has been encouraged to take part in and the overall experience has been rewarding for both her and us. It's great to see Mother looking well, eating well and smiting."

Gary N
carehome.co.uk rating: 5.00 out of 5

"Everyone I've encountered in this home has been helpful, kind and professional. The person I visit here is making steady progress and everyone is both encouraging and supporting the recovery process."

Helen G
carehome.co.uk rating: 5.00 out of 5

"Our Woodland view care home, experience has been very positive, the home is very bright and airy. The manager is always ready to help and advise as are the staff, The entertainment that is put on for the residents, is 1st class, we can visit at any time, and we feel confident that she is in safe hands with this team, thanks to everyone there."

Steven M
carehome.co.uk rating: 4.67 out of 5

"My husband knows this is his home, in his own brain-damaged way. He loves and knows the carers and they love him. As his family, we take great comfort from this and appreciate it greatly. Also as a family, we enjoy the relationships we have with the care staff, support staff, reception and management."

J P
carehome.co.uk rating: 4.58 out of 5