Care homes help and advice on fees and more

Help & advice

Finding the ideal care home is a daunting task but seeking help and advice can make the process easier and help you to make the best decision possible for yourself or a loved one.

Our care home managers meet people who are looking for care everyday and understand what a difficult time it can be for the whole family. They are always happy to talk to anyone considering different care options and to answer any questions you may have about life at the home, care packages and care in general.

CDC offers coronavirus advice for older citizens

4th March 2020

CDC offers coronavirus advice for older citizens

News / Healthcare news (industry news)

Researchers identify new target for Alzheimer's treatment

28th February 2020

Researchers identify new target for Alzheimer's treatment

News / Healthcare news (industry news)

Staff shortages threaten new NHS elderly rapid response community teams

27th February 2020

Staff shortages threaten new NHS elderly rapid response community teams

News / Healthcare news (industry news)

Dementia UK gets celebs involved in Time for a Cuppa campaign

20th February 2020

Dementia UK gets celebs involved in Time for a Cuppa campaign

News / Healthcare news (industry news)

£1m Welsh govt grant to help support people with arthritis

18th February 2020

£1m Welsh govt grant to help support people with arthritis

News / Healthcare news (industry news)

Could wearable tech boost early detection of neurodegenerative diseases?

12th February 2020

Could wearable tech boost early detection of neurodegenerative diseases?

News / Healthcare news (industry news)

Scientists find gene variants that could lower Alzheimer's risk

5th February 2020

Scientists find gene variants that could lower Alzheimer's risk

News / Healthcare news (industry news)

Regular cups of tea could cut Alzheimer’s risk

31st January 2020

Regular cups of tea could cut Alzheimer’s risk

News / Healthcare news (industry news)

Doll therapy is helping people with dementia

29th January 2020

Doll therapy is helping people with dementia

News / Healthcare news (industry news)

Over-75s on fixed incomes will struggle to pay for TV licences

27th January 2020

Over-75s on fixed incomes will struggle to pay for TV licences

News / Healthcare news (industry news)

Loneliness can lead to physical health problems in old age, says new study

24th January 2020

Loneliness can lead to physical health problems in old age, says new study

News / Healthcare news (industry news)

Summer heatwave led to nearly 900 deaths of elderly people

16th January 2020

Summer heatwave led to nearly 900 deaths of elderly people

News / Healthcare news (industry news)

We are welcoming new residents and patients into our homes and hospitals to ensure that we are there for those that need care and support. In order to do this with the safety of our residents, patients and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met.

We are here to ensure that for those that need care, we are doing all we can to keep them safe and protected, and all of our staff are trained in infection control and use of Personal Protection Equipment, and we are proud to be the only care home provider to win the RoPSA Health and Safety Award in 2019 and 2020. We are proud to offer life enrichment activities, and a choice of nutritious home cooked meals, and we provide personalised care dependent on your needs. Please get in touch with your local Barchester care home for more information, or to arrange a virtual show round of a home in the first instance. We appreciate that if you are looking to move in, you will want to see the home in person, and we are open to show rounds in person, but please note that there is a strict meet and greet protocol that all visitors must follow.

It remains that visitors are not permitted inside our services, apart from in some exceptional circumstances. This is to maintain necessary infection control measures during the current COVID-19 pandemic and beyond. We will still ensure that vital medical visits are made, ensuring that they wash their hands on entering, and we will be asking all visitors to ensure they have no symptoms and will be taking their temperature.

In some instance we are enabling outdoor visits via a booking system, but have strict protocols to ensure the safety of all. We know how important communication between residents, patients, friends and family is, and all of our homes and hospitals are set up for video calling to enable you to keep in touch and we are confident that our staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible, as we support them with delivering interactive activities, whilst practicing physical distancing.

If you have any questions please do not hesitate to contact us on our helpline on coronahelpline@Barchester.com and please call the home or hospital if you would like to speak to a loved one.

Thank you in advance for your patience and co-operation.

Best Wishes

Dr Pete Calveley's signature

Dr Pete Calveley

Julia Atherton's signature

Julia Atherton